MailChimp vs Omnisend

MailChimp has 13368 reviews and a rating of 4.48 / 5 vs Omnisend which has 436 reviews and a rating of 4.77 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.48 / 5 (13,368)

4.77 / 5 (436)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 20, 2020

September 30, 2020

Pros/Cons

  • Pros

  • I like the price, It is very cheap. It is functional and easy to use.

  • this makes my job so much easier! great easy to use and very user friendly

  • Cons

  • New interface is good but not as attractive as the previous release.

  • My only con would be some of the setup was not as straight forward as expected but once the setup is complete the product works great.

  • Pros

  • I love this app! I like that it is extremely easy to use and the automation actually works and keeps running!

  • I love the ease of use with this product as well as the wonderful customer service I receive!

  • Cons

  • It's very good overall, but the software is a bit weak when it comes to migration. You will have to manually create/upload all your emails, automations, audiences, photos, templates, forms, etc

  • The design is very intuitive and easy to use, however the graphic design might be better.

Pricing

Pricing Range

How it's priced

MailChimp users pay a monthly subscription fee. It is a cloud-based solution.

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Contract Term

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Upfront Costs

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Recurring Costs

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Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support

Phone Support

Phone support included in subscription fee.

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Online Case Submission

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Online Support Options

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Training

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