About Pepo Campaigns

Pepo Campaigns is a cloud-based email marketing solution designed for businesses of all sizes that offers email templates, segmentation, transactional emails and reporting functionalities within a suite.

Pepo Campaigns features customizable email templates which allow users to design mobile-responsive emails, including company logos and images. The product also offers segmentation rules which allow users to send targeted email campaigns using customer attributes such as location, gender and age.

Pepo Campaigns provides transactional email campaigns which allow users to create customer sign-ups and follow-up messages. Reporting tools let users create custom reports on campaign performance metrics such as email open rate, click through rate, click-to-op...


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Supported Operating System(s):

Web browser (OS agnostic)

3 Reviews of Pepo Campaigns

Overall rating

2.67 / 5 stars

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September 2016

Martina from Tserkov Stores

Company Size: 11-50 employees

Industry: Apparel & Fashion

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Best Email Platform ever, sending emails was never so simple!

I started using Pepo a few weeks ago and I can truly recommend it, it is the best email cloud on the market, the account management team is very helpful and available 24/7 in case you have any questions or doubts. Sending emails was never so simple and effective!

Pros

It is very easy to use and you can build beautiful newsletters! The technology is very advanced and the price is ridiculous for what you get!

Cons

Nothing !

October 2019

Barclay from Barclay Butler Financial Inc.

Company Size: 2-10 employees

Industry: Banking

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

October 2019

They have the worst customer service in the indusrty. Stay away from them.

Lousy company. Spend a couple extra dollars and stay away from the,

Pros

Nothing only tried them for the price. The say on their website they are the best, not true.

Cons

There customer service is horrible, I use Godaddy and they kept telling me my DNS was not setup correctly. Funny thing is I am set up with Amazon SES with numerous companies. The only time a customer service person replied which may be 2-3 days is a 2am central time. They say they are located in USa but there customer service is not for sure. Junk company.

Reasons for Choosing Pepo Campaigns

I chose them because of price but they are not worth it.

December 2019

Rick from StratusCreative, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

1.0

Functionality

2.0

December 2019

Could Not Even Get It Going

My overall experience is I feel like this company is run by one person who does not have the time of day to handle customer service. Like many popup companies, this one seems just that. Any service that costs me money outside of the fees applied due to a severe lack of support is not a good investment to me. I went with BigMailer.

Pros

The only thing that I liked about this company was that it harnessed the power of Amazon SES & AWS. Quite literally after testing it out, that is all i could find that was a benefit.

Cons

Customer service and technical support. I soent 2 weeks going back and forth with [SENSITIVE CONTENT HIDDEN]. In those 2 weeks I only received 3 reply correspondences. I needed to get this up and running to distribute my Holiday sale campaing and not only was it well below professional, it cost me sales that I could have made due to the lack of customer care. The process of creating an account and linking it to Amazon AWS is by no means simplified by this company. And I have a background in technical servies and iI understand how Amazon AWS works. It took 2 weeks for them to explain that my entire AWS acount had to be transferred to the "IRELAND" region which quite simply created a logistical CSR nightmare with AWS support.

Reasons for Choosing Pepo Campaigns

Because they advertise lower cost, use of Amazon AWS, and simple setup. But simple setup this company is not.