About Sender


Sender is a cloud-based email marketing solution that helps users to creating and managing email-based campaigns for small and midsize businesses. Key features include configurable subscription forms and templates, subscriber segmentation tools, email personalization, third-party integrations and more.

Users can send promotional emails, general surveys or newsletters based on configurable templates. Sender also provides plugins for third-party e-commerce platforms that enable businesses to pull product data for emails and attach product details to newsletters. Users can add graphics and media files such as images, audio files, videos and animated GIFs.

Sender employs DKIM and SPF authentication to maintain IP reputation and help prevent emails from being sent to spam or junk folders. The email analytics feature allows campaigners to track and analyze campaign-related performance metrics.

Pricing is per month. Support is available via phone and email.



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Supported Operating System(s):

Web browser (OS agnostic)

41 Reviews of Sender

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(22)

4 stars

(15)

3 stars

(4)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 41 reviews

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February 2019

George from Chamber Signs

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Owner

Pros

Easy to use, once you understand send flow.

Cons

Until you understand flow it's difficult to maneuver. On several occasions I have deleted lists I wanted to keep.

May 2018

Ali from Behsad

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2018

I have used this software for almost two months and we had no issues since then

We use it to send our marketing emails. and some of our transactional emails

Pros

easy to use.
it's functionalities are enough.
api is good and wel-defined. but there can be pre implemented libraries in each programming language like c

Cons

There no WYSIWYG editor for transactional emails.
Help and manual are not complete.
number of clicks can be shown on the content for transactional emails and email automation.

Response from Sender.net

Replied June 2018

Hello Ali! Thanks a lot for your review. Just a quick notice that actually there is WYSIWYG editor for transactional emails as well. Drop us a line to live-chat or support email and we will try to solve it out.

November 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

November 2017

Easy to use. I've implemented my newsletter in seconds!

I implement my newsletter in seconds.

Pros

Clear design and with some interesting function like auto-resend option, automation or segment. Report and interaction data are very usefull . Customare service is TOP!

Cons

I'd like to have more trigger in automation and segment: people clicked a specific link, for example. I'm not able to find this funcion.

Response from Sender.net

Replied November 2017

Hello there, Thanks for the review! Just a quick note that we have all the automation trigger there, let us know on support what do you looking for and we will guide you straight forward!

February 2019

Milad from Digital Marketing

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Good Support

Good and easy email marketing service with good price

Pros

good supporting
low price
easy to use
multiple plan for choose

Cons

not support Persian language as well as
not support validation Email
poor analysis compare to other Service

February 2019

Cristian from E-Learning

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Live chat support takes your queries seriously

Pros

Their support system guided me to receive exactly the service I needed and how to achieve this.

Cons

Too much orange. Just, nothing really to criticize but design could've been less orange.

April 2019

Dora from Publish and More

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Good support

With the new design developments i can fill the newsletters more personal content with nice appearance.

Pros

Usually easy to use.
Helpful colleagues.

Cons

On mobile view you need more development

June 2018

David from Modern Building Services magazine

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

Very pleased indeed.

Incredible levels of technical support. Never encountered the like before. Very impressed!

Pros

Technical support.
Their technical support is genuinely excellent. Highly responsive, prompt and knowledgeable. I had a problem with my HTML that I couldn't fix for a campaign and they even did that for me!

I used to use Mailchimp who would take days to reply. These guys reply almost immediately and couldn't work harder to help me. Really, really impressed.

Cons

There is some functionality - especially in campaign analytics - that I'd like. However, when I raised this they got onto it immediately so I can't really complain at that sort of helpfulness.

November 2017

Neimuntas from Freelance

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2017

Great!

Pros

Well delivery is very good! I like the way emails are sent to my customers, I tried using getresponse before but it failed miserably.

Cons

Im missing few things, but it's ok, support takes care of it! It could be more user friendly I guess, but the team at sender seems to be working hard on it!

September 2017

Marcelo from Huenei IT Services

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

Overall experience is good

Pros

It is an agile and easy to use tool. Good organization of the shipments, being able to set the week in advance.

Cons

I had a problem updating the subscriber lists, but was quickly resolved by technical support.
Also, it would be very helpful to have more facility to generate new custom designs.

February 2018

abdellah from Self

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

my experience with SENDER

Everything is good and perfect with a great customer support

Pros

this is the most powerful company that I'm with , Ease of Use and anti-spam , good email templates also all my message go to the inbox , good communication with my subscribers , i'm really so happy to work with this company

February 2018

Rhonda from AV and Beyond

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

WONDERFUL

Pros

I love the support aspect, I have repeatedly received quick, helpful and outstanding service. Also newsletters display quickly in emails.

Cons

I don't like that you cannot log in using your email address. But that's a small thing. Sender is totally worth using.

September 2017

Marcin from Whizzarts

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

Easy to use, feature rich mass mailing service. Definitely recommend.

Pros

A great advantage is a great support that helps quickly with every issue. It offers many free templates. Automation (integration with forms) is a snap.

Cons

It lacks some features, subscribers management is somewhat cumbersome just as email content editing.

May 2018

Antje from Alpha Vibes

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

May 2018

very easy and user-friendly, especially for beginners

Pros

easy and quick to set up and use!!! user-friendly, especially for beginners, and a very efficient, helpful live-chat help!!!

Cons

it would be nice to really be able to have customised forms, right now customising is very restrictive

May 2018

Dawn from Sutton & Croydon MS Therapy Centre

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

Just started to use Sender but very impressed with our experience so far

Pros

Easily accessible, easy to understand live chat support when needed.
GDPR compliant. Intuative design facility.

Cons

Currently not as many template blocks as Mailchimp but i understand they are developing more over coming months

December 2017

Katerina from AE

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use