Don't judge a book by its cover

Overall its a great piece of software, after using 3 different ERP softwares AcTouch is definitely the best one I've used so far thanks to its customer support and the wide variety of features it has. Its cost based focus really makes it stand out.

Pros

AcTouch really is a product that's built using the experiences of manufacturers. It looks like it has been perfected over the years using actual industry feedback. It tracks costs amazingly. It's flexible to the industry's needs Its on the Cloud Compliant with GST Amazing Customer service Does everything a top end ERP does for a fraction of the cost

Cons

The look and feel isn't great UI/UX needs improvement

Ac touch is a great product for Small and Medium businesses.

Better information of my Business. I do not have to wait for the accountant's visit for list of Receiveables and Payables. Different employees can handle work related to their Job better. Being on th Cloud helps me be better informed and also provide accurate information to customers and suppliers.

Pros

Ac touch finds itself in a niche; catering to the ERP needs of small and medium businesses. While many other software claim to service the same segment they fail when it comes to functionality or are priced very high that such businesses cannot afford. Moreover the support is accessible and quick to resolve issues. The UI is simple and new employees have found it easy to use. The modules handle most business scenarios.

Cons

The speed of searching needs to improve. The 'alerts' section needs to be improved further. Transfer of data to and from 3rd party software needs more development.

NOT SUGGESTED

NOT SATASFIED AT ALL.

Pros

IT IS JUST ABOUT A SLIGHT EASE IN OPERATIONS OF THE SOFTWARE AND NOTHING ELSE IS GOOD ABOUT IT.

Cons

THERE ARE ERRORS IN CALCULATIONS OF INVOICE AMOUNT AND THE REPORTS WERE NEVER OBTAINED IN THE REQUIRED FORMAT.

Very satisfied with the level of support and customization provided to us

Being an ERP - you would generally expect it to be very difficult to implement. However, with AcTouch, we adopted a phase wise implementation which, in combination with the user friendly platform, made the transition very easy. The Team supported us through this transition and very very quick to respond to any issues we had during the implementation.

Pros

The interface is user friendly - the main reason I considered purchasing it in the first place. Following this - we required a range of customizations - which the AcTouch team supported us on. We are very happy with the response from the team and the entire platform and would highly recommend it.

Cons

All the features which I initially disliked/wanted changed have been successfully customized/altered to meet our requirement. So as on date - have no issues with AcTouch

ONE OF THE BEST ERP SOFTWARE WITH EASY TO USE FEATURES

Pros

Any illiterate can also use the product as it is practically made for the industries..The company is open for tailor-made aspects to suit our needs.. An enthusiastic team,, great work culture to support maximum for customer. has resulted in revenue increase by 12.48% by using this tool

Cons

the tool is built to suit international standards and ac touch should focus on this so that maximum customers can use