About ERPNext


ERPNext is an enterprise resource planning (ERP) solution that offers financial accounting, project management, human resources and inventory management. The software is available both in cloud-based and on-premise deployment options.

ERPNext features human resource management which allows users to create employee records, record expense claims, manage performance appraisals and payroll. The software also offers project management which allows users to create project tasks and assign them to employees.

Users can track project progress using a real-time Gantt Chart interface. ERPNext also features sales management tools, which allow users to track leads and opportunities and create price quotes. Users can send targeted emails to their leads and prospects.

The cloud-based version of the software is priced on a per user basis.



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Supported Operating System(s):

Linux, Web browser (OS agnostic)

57 Reviews of ERPNext

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(42)

4 stars

(12)

3 stars

(1)

2 stars

(2)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 57 reviews

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November 2018

Tyag from Aspick Green Tech PLC

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2018

ERP Next - open source on AWS

Excellent for small businesses with limited resources. Probably good for medium sized businesses as well as there are several mid sized companies (< 10 million t/o) also using this as figured out through the forum. There is a very active forum and a very good team of active developers. Would recommend the product purely on its stable functionality, ease of use and comprehensiveness.

Pros

Very very low cost if you can implement and host it yourself. We have hosted it on AWS and for the price of just the AWS infrastructure you have a world class system at your beck and call.

We have been using it for the last 2 years and run our small company (20 people) on this system for everything from purchase-to-pay, order-to-cash, accounting, payroll and HR, inventory etc.

It is also available as SaaS for a very reasonable price/seat.

The system is comprehensive and very thoughtfully designed and actively developed. It addresses country specific requirements for the most part (please check for your country).

Cons

The upgrades are a bit difficult for someone who is non technical.

New feature requests usually are addressed but needs external funding/support as it is open system and developed by the community.

Best way to use it after evaluating if viable for your business (by trying the 30 day trial on the cloud) is probably as SaaS.

April 2018

Revant from Castlecraft Properties and Engineering Services Pvt Ltd.

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Made for resourceful entrepreneurs of any scale!

Very active community, any feature you need can be requested on github issues and as per the importance and other priorities your issue/feature request will make it to core product eventually. Whole community, core team, service providers and ERPNext Open Source Software Foundation, India are aligned to resolve issues / requests posted on github.

Pros

Free and Open Source
Foundation and Community backed ERP
Easy Web UI
Actively developed.
Quick release cycles (follows semantic versioning)
Extendable
Allows connection with micro-services, acts as OAuth 2.0 Authorization server and resource server. Making it easy to connect devices, apps and gadgets to your Frappe / ERPNext server

Cons

No proprietary dependencies can be put into core product. Not suitable for anti-free software companies.

Rolling release, No LTS. Not suitable for organisations that cannot adapt to regularly updated ERP system.
e.g Some organizations still need FoxPro based systems, not suitable for such organizations.

November 2017

Dhananjay from Sapcon Instruments Pvt. Ltd.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2017

Well designed, easy to use ERP and surprisingly easy to customize

Better purchase, inventory and production management. Better interoperability between different departments- Sales, Accounts and Production. More importantly better adherence standard BOMs.

Pros

- Based on the Frappe framework, it makes it easily customizable
- Neat and responsive UI
- Great for manufacturing with Multilevel BOMs, managing multiple production departments
- No vendor lock in. The software 100% open-source. It provides great security to small scale businesses.
- Community driven and transparent approach to development

Cons

ERPNext user manuals should cover more number of use-cases. They typically cover the standard use-case.
Compared to products like Tally or SAP awareness of ERPNext in India is still low, end-user confidence and acceptance has to be essentially be established with trials.

March 2019

Donna from PBIS, Inc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2019

ERPNext

I have been using ERPNext in my business very effectively to track inventory (and serial numbers) across multiple warehouses. I appreciate the ability to repack and to maintain delivery and installation information.

Pros

The Team is constantly improving this software and listening to their user base. I can almost always find an answer to my questions in the community forums. I look forward to new features.

Cons

Some functions are designed to address specific needs in foreign countries. It isn't always obvious how to adapt a function to meet your own criteria. Some features are lacking, especially if you are accustomed to batch processing.

June 2018

Pradeep from QCT Consultants

Verified Reviewer

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Probably most powerful software ever made

Pros

- Extremely flexible engine. You can define any process in the world without knowing any programming. My team which has implemented this does not know programming at all. We were able to manage entire implementation only through customisations.
- Doctype concept they have used is extremely powerful and flexible.
- Quite a detailed documentation with ample videos and webinars (also available on youtube).
- Extremely strong accounting background.
- Same can be used for as many user roles you want. Can be used by start-ups as well large organisations.

Cons

- Bank integration missing
- Scope for improvement on CRM like Zoho. Though existing CRM data management is very strong.

September 2017

Roodesh from Prodigy Ltd

Company Size: 2-10 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

September 2017

Fast setup, catering for all standard business needs and ready to use from day one!

Great ERP software for small and medium businesses which cater for quite a number of business processes. Support should be more readily available rather than 'pushing' customers towards blogs for help in sorting out issues and/or understanding them.

Pros

Ease of setup and intuitive navigation through the system. Most standard business processes are already catered for. Changes in look and feel, including overall business template setup relatively easy to set up. Available help through manual and videos are very helpful.

Cons

Hard to trace back minor glitches/bugs. Support not really catering for these small issues, which sometimes take time to understand the cause. Support often not very friendly in explaining the issue/bug but still rectify them.

February 2017

Andrew from Industrial Automation Group Pty Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

ERPNext: Competitive Advantage package for a Small Business

ERPNext helps a small organisation like ours to grow without the typical limitations. With this comprehensive package everybody internally and externally can interact and add information to allow better communication, reporting and supervision. Data is live and helps avoiding to duplicate, triplicate, same information into different documents. Moreover, it can be customised to suit your best practices, policies and procedures. We have been using ERPNext for more than two years and not willing to go back to the old way!

Pros

Easy to use, open source

Cons

Some functionalities are not ready yet, but with the community support, contributions will fill the gap quickly

April 2017

Abdulla from Voltech HR Services Pvt. Ltd.

Verified Reviewer

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

A Great and true Opensource ERP Application

ERPNext is the great and true opensource,community-driven ERP App out there.It includes the maximum possible modules in a traditional ERP App and had a huge options to customize it with minimal effect.

Pros

A great product, we have used for 1 years without almost any down time. The software has progressed through that time to its now broad spectrum suitable for almost any small to medium size. I recommend this product without reservation.

Cons

Little bit tough to learn,when we need complex customization. Perfect ERP system for smaller companies at a very competitive price. Free up to one users. Has all functionality needed by smaller companies. Easy to use. Perfect

January 2019

Narciso from Soldeva SRL

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

January 2019

The best ERP for small and medium size companies

In overall, ERPNext is an amazing product, I use it every day and I feel so good with the platform

Pros

Open Source
Easy to use
A lot of modules available inside the platform such as Education, Non Profit, Agriculture, etc
Growing community
Active forum to discuss any issue

Cons

As an active Open Source project a lot of times We face a lot of features requirements that are not so great to have in our system. Also, the permission system is a little bit complicated

April 2017

Narciso from Soldeva SRL

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

ERPNext great experience

This is one of my favorites products and i recommend it 100%

Pros

- The easy way of use. ERPNext is a great product that is really easy to use for all users.
- How easy is to modify/expand its functionality with custom apps or directly in the core.
- We have a great community always helping with any question.
- Always evolving

Cons

- Still having some little issues sometimes but the great part is that the community who will help us with all of this.

May 2019

Vinay from Zerodha

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2019

Robust ERP

With ERPNext we have a good HRMS and an employee intranet portal. Our large scale accounting system is powered by ERPNext. ERPNext coupled with frappe framework has offloaded a lot of our time and effort that would have gone into building such a system from scratch and helped us focus on our core business challenges.

Pros

Most of the business requirements available out of the box.
Ease of configuration to suit business needs.

Cons

Upgrade issues with customized versions.

September 2018

Massimiliano from Italjapan S.r.l.

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Functionality

5.0

September 2018

Best Open Source ERP

Pros

Opensource: today is a must for an ERP
Web-based: the only way to be used by everyone, everywhere
Solid: even if it is a rather new software, it has already reached a good level of stability
Big community: look on github

Cons

Too fast updating: Unfortunately, an ERP is a complex system and its most important capacity is to be able to adapt to different scenarios (each company has its own characteristics). AGILE and open source development pay the price of continuous updates that must be managed carefully, especially if you made low-level customizations.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

A complete Business process solution an SME or Startup can imagine.

Its give me a freedom to take this wonderful product to any segment of client right from early-stage startup to Growing SME.

Pros

The Ease of use, compared to typical ERP's available in the market, ERPNext is quite a user friendly with less complex forms which are almost similar looking in all modules

Cons

some Features like Data import tool lacks clarity so far,, being open source ERP certainly it has a way to go in terms of documentation and ecosystem of service providers in market in terms of options available.

April 2017

Robert from Dogs Love It and University Twente

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0