Paragon ERP is a cloud-based enterprise resource planning (ERP) suite suitable for small to midsize businesses in all industries. It offers tools to help manage business operations including customer service, sales, logistics, product management and human resources.
Customer service functions allow users to track customer information such as sales orders, merchandise returns, customer relationship management data and credit notes. Users can track opportunities, manage promotions and discounts for products and maintain a product catalog. Tax filing tools, payroll, audits, reporting and a general ledger management are also included.
Users can meet manufacturing needs such as work orders, scheduling, equipment management and capacity planning for multiple warehouses. Paragon ERP also offers integrations with other business software including point of sale programs, credit card processing processing and e-commerce systems.
Support is available via phone and email. Paragon ERP is available per user per month.
Paul from Future Gadget Lab
- Robust rules engine makes it easy to automate any task you can think of.
- The software was clearly designed with mobile users in mind. Multi-platform and cloud compatibility mean that it can be used how-, where-, when-, and on what-ever we want, which lets us get creative.
- The Jonar team is passionate and personable; it feels like we get the care and attention of dealing with a family business, but are also backed up by the engineering/support resources of a much larger company
- Live BI reporting/exploration is powerful and insightful.
- Intuitive and reasonably priced
The "neon" icons on the right panel and the colour-coding in the action pane always feel out of place to me.
Natasha from Apparel & Fashion
Employees number: 51-200 employees
On a day to day basis the system helps me search account information in a timely manner to best assist my accounts. It's pretty user friendly and easy to understand how to navigate and that helps make my job easier.
User friendly can easily look up account details like previous orders,invoices, financial history and contact lists.
It can be a little slow going from page to page as it runs from the cloud that can be an inconvenience.
Daniel from Retail
Employees number: 2-10 employees
Efficient and effective process, transparency, cost savings
Simplicity, uniformity, ability to add attributes to shape your own business taxonomy in the package. The fact that it is cloud based helps to be an enterprise without complex pieces of iron and an minimal need for internal IT
The fact that it runs in the cloud, could have the risk of making it a bit slower compared to something that runs on your machine, however, noticed a little effect
Response: Jonar, Jonar
Date: February 2018
Thank you for your feedback. We know speed can be a concern with a Cloud-based system. Our development team is working hard to find ways to improve the speed of ParagonERP and we are confident their efforts will ensure users don't feel a lag in their system.
The Jonar Team
Hessel from Bizcuit
Paragon adapts to your business, instead of the other way around. That is unprecedented in ERP land. It means it can meet business requirements in terms of terminology used, product attributes, associations, rules, etc. Also the implementation time is very short and the software is very intuitive. This means that you're up and running in a very short time. Also you can continue to tweak and further optimize processes aftwards. So your ERP evolves with your organization and delivers increasing efficiencies over time.
- It looks amazing
- Very intuitive
- It is very flexible (configuration allows to meet nearly every requirement, no custom coding needed)
- Outstanding data import possibilities
Some nice to have features are still missing, but I understand nearly all of these features are being worked on or are planned for the near future. I have been following Paragon for 2 years now and given the speed of delivery shown over that period of time, Jonar has shown to deliver on promise.
David from The Appleseed
We were looking for a system that was simple enough to get our business started. Something that was a step up from Excel spreadsheets for managing our purchasing and supply chain. But we also wanted something that could grow with us and could handle increasing complexity over time. Having read about some failed ERP implementations and learning about the hefty price tag that comes with it all, our expectations were pretty low.
Paragon was our first experience with any sort of ERP system and we were pleasantly surprised. For a small company just starting out, Paragon made everything pretty easy. We got the system up and running in few days and were able to start using it soon after. Paragon can handle all of our needs now and seems to have the capacity to be customized as our business changes. As novice users, we were able to figure out our way around the system with little to no help or training at all. And the system was available at a more reasonable price then we expected.
The system is a pretty new so it's a little buggy. But the team at Jonar has been great at addressing the issues in a reasonable timeframe.
For a first pass at ERP, we'd say Paragon's pretty good.