About Boomset


Boomset is a cloud-based event management suite. Key features include guest check-in, badge printing, kiosk check-in, RFID management and lead retrieval.

Boomset enables users to print badges and schedules on demand, keep track of session attendance, manage RFID technology and offer lead retrieval to exhibitors during the events.

Users can view check-in or check-out data, view attendance reports, collect photos and signature information and download event demographics from the system. Additionally, the solution supports integration with various registration systems such as Bizzabo, Eventbrite, RegOnline and more.

Services are offered on an annual subscription basis that includes support via phone and through an online help desk.



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Supported Operating System(s):

Web browser (OS agnostic)

38 Reviews of Boomset

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(29)

4 stars

(6)

3 stars

(2)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 38 reviews

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February 2019

Kristin from Michigan Townships Association

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Perfect fit for my organization

Using Boomset has brought our badge printing process into the 21st century. It has not only streamlined registration (and reduced lines!) for our members, but has made it possible for staff in the office to help manage events that are hundreds of miles away, enabling our on-site staff to focus more on the event itself.

Pros

This software has a simple but very efficient user interface. I love how few clicks/taps it takes to get from one screen to another, and how simple troubleshooting (usually) is. Even the least tech-savvy users in our office find it easy to use. It is very portable, works with a variety of printers and devices, and customer service has always been prompt and helpful. We'll never go back to the way we used to do things.

Cons

There are times when their updates have bugs themselves, which interferes with our use of the app at events. There is also a lag time when you click on the check-in button before you can print another badge, which can be frustrating when you've got a line backing up. Setting up the Zebra printers can also be challenging if you aren't familiar with all the printer settings lingo.

Response from Boomset of Boomset

Replied February 2019

Thank you so much for your kind words and feedback, Kristin. We¿re so happy to hear how using Boomset has changed your events for the better! We¿re constantly working to improve the functionality and solutions, though we try to provide as much notice and documentation to ensure the experience is as seamless as possible for everyone involved.

December 2016

Kelley from DCAT

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2016

Boomset for Annual Conference

We used Boomset for the first time in March 2015. It was a huge success and many of the conference attendees were complimenting us on our new on site registration system. We began the process about 6 months before our event and found that Boomset was not only the most affordable solution to updating our on-site registration needs, but it also was the most user friendly! After choosing to use Boomset, we were able to quickly get set up even though our event has some "unique" needs and scenarios that we had to work through. The team at Boomset spent their time listening to our needs and helping us come up with the easiest solutions. We then were off and running and quickly learned how easy it was for our conference team to learn the software and then train others that would be using it on site. Once we were on site, everything was seamless. The badges printed quickly to keep traffic moving and no one stood and waiting in line for anything! This is was a first for us! We also were amazed with the QR codes on the badges and how easy it was to scan everyone into a program and it was wonderful being able to see how many people were already in the program on the scanners (without having to do a head count). Overall, our organization would highly recommend using Boomset. They are also always keeping up with the trends in the meeting industry to better improve their software and keep your organization on the cutting edge with on-site registration technology.

Pros

User friendly

Cons

Not much, but Boomset is always upgrading the software to fix any issues large and small

Response from Boomset of Boomset

Replied December 2016

Thank you for your kind words and for sharing your Boomset experience, Kelley!

April 2019

Danielle from East Carolina University

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

On-Site Badge Printing... I'll never go back to pre-printed name badges (if I can help it)

The use of this technology has revolutionized the way I think about running registration for events. There was a significant reduction in the number of staff needed on-site for the purposes of registration. This allowed us to pay attention to other things that required assistance. You know, things like, the internet isn’t working, the presenter is having issues with the microphone, the room is too hot/too cold. Typical event manager issues to solve.

Pros

We utilized Boomset to customize the Welcome screen for participants. From the time the participant pushed start until the time the badge printed 10 seconds may have passed and that’s being generous. After the badge printed, the most common reaction was, “Is that it?” followed by, “That was so easy!” We even got a tweet that read, “@NCDLI2019 self-service registration desks - how come no one has thought of that before! I love it. #nolineups #ncdli2019”.

And what happened when a participant wanted to change the name of their company? Or their name was misspelled? They simply talked with one of our staff standing by, who logged into the Boomset app, made the change, and pushed reprint on the badge. There was even a setting that could allow participants to change this before printing!

Cons

The technology of course came with a price tag. However, I would make an argument that the approximately $4 you’re spending per name badge to have the technology is drastically reducing the staff time it takes to print name tags and stuff them into holders prior to your event. Not to mention that you don’t get a chance to reprint them, produce clean looking name tags for walk-in registrations, or eliminate the registration lines.

Response from Boomset of Boomset

Replied April 2019

Danielle, thanks so much for this detailed feedback and your kind words. We¿re thrilled to have been able to ¿revolutionize¿ your event experience - and that of your attendees. Our team is always working to resolve pain points in the event lifecycle by continuously improving our features and services. Thanks again!

November 2018

Doly from ATA Martial Arts

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Boomset Saved My Life

We use Boomset for check-in and registration onsite at our events. We love that we have moved away from pen and paper and toward a more professional look with iPads and printed name badges. On the last day of an event in October, I deleted my entire guest list with check-in data by accident. I had a minor heart attack when I realized what happened. I had just lost all of the information for our event. I called Boomset's customer support line and the representative was very calm and let me know she would look into it. She called me back not even 20 minutes later to let me know their tech team was able to restore ALL of my data. I cannot describe the relief I felt. One of the representatives and the Boomset team are my heroes.

Pros

It is very easy to use and works well for our needs.

Cons

Sometimes updates are made to the system and we are not made aware of them. We use Boomset three times a year for our events. If an update happened between events, I may not know I need to change my process until the day of the event. Which can be stressful.

Response from Boomset of Boomset

Replied December 2018

Dolly, thank you for this valuable feedback. We strive to deliver products and services that are easy to use with stellar support to ensure you've got everything you need. We are consistently making improvements to our system to make each and every experience better but will do our best to inform you of updates.

September 2017

Alexis from BizBash

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

September 2017

Best event registration check-in platform

Creating easy event check in and avoiding lines. Hands-down the best event check in product I've ever used.

Pros

Boomset has the ability to wirelessly print a name badge from your iPad or iPhone in seconds. It's amazing for large events or small events and minimizes lines. The interface is super user-friendly and would recommend to anyone.

Cons

The only con of this product would be the integration to other registration platforms and manually uploading lists.

Response from Boomset of Boomset

Replied September 2017

Thanks very much for your positive feedback Alexis! We work hard to make sure that our interface is easy to use and assures our customers successful events. Boomset currently integrates with a number of leading registration platforms with many more planned for the near future. Please feel free to reach out to support@boomset.com to inquire further.

September 2018

Angie from THE RIDE

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

AWESOME!

I am a person that comes from an event planning background and almost every event has the issue of checking people in and keeping a tally of who is there and who hasn't shown up yet. I hate the whole "name tag" and "check the list" thing its so outdated and ugly so this was a great solution to that. We had over 150 guests that we had to check-in in a 15-30 minute window and then have everyone board a bus which they also had to find out after checking in with us and it was all so seamless. Everyone was happy in a good mood and wasn't at all annoyed by the process. CSR was amazing and give us a really easy tutorial of the app and we were on our way. It's very user friendly. Overall a great app and i love all the little features like adding the picture of the newlyweds at the start page and having guests make little finger pictures when they sign haha. Awesome software!

Pros

I was actually working with an event services company that used this app for a wedding and it changed my life. It made checking all the guests in so much easier and fun! My favorite part is having the guests take pics once they check in- I can only imagine how much the bride and groomed loved going through all of those funny "mugshots" of their families.

Cons

In the time that I used the app for the wedding my team and I came across no issues. As many of you know there are so many things that can go wrong in a wedding and this was our first time using this app so we were worried that there would be so many first time user issues but there were none! Everything went smoothly and seamlessly.

Response from Boomset of Boomset

Replied September 2018

Thank you for your kind and energetic words, Angie! It's an honor to collaborate with those planning great experiences like you and the entire team of The Ride. We're always working on making our apps and platform efficient, easy, and fun, and we're very much looking forward to working with you again.

November 2017

Harrison from New York Road Runners

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Boomset has greatly improved the check-in process of our guests.

Pros

Boomset has greatly improved the check-in process of our guests. It is quick and simple to create an event and upload guest lists. The QR code scan option works really well for us when we check in our guests on-site. Downloading guest lists after the event is easy to do as well, especially with the report builder feature that allows you to select what guest information you'd like in your download. Their customer service team has also been available to us at a moment's notice when we have needed help. We have up to 10,000 guests at our events, so we definitely recommend Boomset for anyone searching for a large-scale check-in option.

Cons

Guest list downloads used to include a lot of superfluous information, but the new report builder option has taken care of that.

Response from Boomset of Boomset

Replied December 2017

Thank you for taking the time to share your feedback, Harrison. We¿re glad the new report builder better accommodates NYRR. Looking forward to future events and creating a greater experience for your attendees!

December 2015

Kelly from B. Riley Financial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

December 2015

Superior Customer Service to Match Excellent Product

We started using Boomset earlier this year for our annual conference. We were very pleased with the initial set-up and after a few minutes walking through the system, found it very easy to use. We expected a complicated process since we were using a 3rd party system to track our registrations and then would be importing the list into Boomset; however, when we imported the list it was very easy to use and the reporting available to us were more than we expected. The team at Boomset was also very helpful when it came to connecting us with the folks to rent equipment from and even custom name badges. The process was a little cumbersome at first to try to keep track of the different folks, but everyone and the software worked together seamlessly. We then used Boomset for a brand new conference we were hosting later in the year and we ran into an issue the night before the conference. Given the hour (it was 11:00 p.m. at night Eastern) we expected to be scrambling the next day to try to fix everything. However we were very impressed that when we contacted Boomset at about 11:10 p.m. they not only responded immediately, but had 2 people working on our issue for us and were able to fix it within 20 minutes! The system is very easy to use, the Boomset team is great to work with, their customer service is responsive and very helpful, and their partners are equally great! We will be using Boomset for our conferences again in 2016 and beyond. Very much recommend this product!!!

July 2018

Alicia from Lightspeed HQ

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2018

Boomset is the perfect addition to our events. It completes our visitor experience in so many ways.

Boomset is the perfect addition to our events. It completes our visitor experience in so many ways. I really like Boomset because it is a user friendly system where you can win time and focus more on your event. Afterwards you can retrieve reports and analyse your event. The service and support is top notch, wouldn't want to work with any other Event Software.

Pros

I really love to work with Boomset because it is a user friendly system where you can win time and focus more on your event. Afterwards you can retrieve reports and analyse your event. The service and support is top notch, wouldn't want to work with any other Event Software.

Cons

Would just be easer for us if we could also order all hardware (iPods, printers, badges ...) with Boomset because of their great service.

Response from Boomset of Boomset

Replied August 2018

Thank you very much for your feedback here, Alicia. We work hard to offer a great product so event professionals like yourself can save time and keep creating great experiences. Feel free to reach out to your account manager for more details regarding the hardware component.

June 2017

Katherine from Professional Development Group

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Easy to use, great customer service, and always making worthwhile updates. A true event partner!

Pros

The app is easy to share and use. The registration system is clean and well laid out, so even first time users can make sense of it. We switched from pre-printing badges to using the kiosk system and we will never go back! The lead capture works very well too!

Cons

As with all software, there's a learning curve when you first get started, but the support team is amazing and it's easy to learn quickly.

Response from Boomset of Boomset

Replied June 2017

Thank you for taking the time to leave us your feedback, Katherine. It's a pleasure to work with you and the Professional Development Group. Here's to many future event successes!

March 2018

Laurie from FestForums

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

We have used Boomset for our conference for the last few years. They have been great to work with.

Pros

Team can use it and once they are trained they really like it. The team showed up to assist us and that made the use so much easier.

Cons

Confusing for new staff. We could not have the badges preprinted as there was a hard time integrating it with other software.

Response from Boomset of Boomset

Replied March 2018

Thank you for your feedback, Laurie. Our team has thoroughly enjoyed working with yours, too! Boomset is most often referred to as one of the most user-friendly systems and does integrate with many other registration platforms for added convenience. With feedback like yours, we can only continue to expand on these integrations and better the Boomset experience for everyone. Thanks again!

September 2018