Eventbrite vs Summit Event Manager

Eventbrite has 2854 reviews and a rating of 4.58 / 5 vs Summit Event Manager which has 15 reviews and a rating of 4.8 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.58 / 5 (2,854)

4.80 / 5 (15)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.5 / 5

N/A

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

N/A

Last Review Written

April 22, 2021

November 29, 2013

Pros/Cons

  • Pros

  • I really like the fact that it has many features and it is fast and good

  • This app is very easy to use. It's very easy to find events and save them by clicking on the heart. I also like how the app saves your tickets.

  • Cons

  • The one con I came across is that we couldn't find a way to request donations for a free ticket. Or a way to purchase a ticket for an entire family? But other than that we still love the software!

  • It does feel a little cheap since the UI is not designed for a fast-paced environment, the invite links happen to go corrupt often but it doesn't take away how good en efficient the app is.

  • Pros

  • Excellent product: Reporting Ease of use Covers financial requirements Accuracy is exceptional MIE Software is sensational as a support group

  • The product is easy to use and the support is always fantastic - helpful and friendly.

  • Cons

  • Online registration security is via encrypt/decrypt v secure line - however this was worked very well and we havent found it a problem

  • Have very occassionally had problems with data files when we have lost power or something like that and the file hasn't been shut down properly.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

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N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos