Picatic is a cloud-based event management solution used by mid-size and large businesses to market events, manage ticket sales and capture customer data.
Users can create an event page with a custom URL, single-page checkout and credit card processing. The platform helps generate code for an embeddable widget, so users can sell tickets from their existing website.
On the event dashboard, users can view up-to-date sales reports and download attendance lists. Advanced analytics are included for tracking and analyzing marketing efforts.
Additional features offered by Picatic include the ability to create discount codes and access codes for “hidden” tickets, and also an integration with MailChimp for email marketing campaigns.
Mobile apps for iOS and Android allow users to scan barcodes with their device’s camera for mobile check-in.
Picatic offers services on a per-ticket basis that include support via email and through an online knowledge base.
Jen from Arbonne
Employees number: 10,000+ employees
The low fees. Simplicity of the program.
I don’t really have any recommendations. The program works for the need we have and it is reliable.
Adam from Outlaws Country Rock Bar
We like the ease of use, and the interface is great feature. Stripe payments us a nice feature as well.
The lack of a sold out function, if we could have sold out header come up on the site after the tickets are sold out.
Bonnie from Pique Ventures (Pique Venture Management Inc.)
Easy to use for free and paid events, easy to manage RSVP list.
Easy to use and looks great. Great user interface for both event creators and for event attendees. Happy to use a made-in-Canada solution for my local events.
Doesn't have the same level of adoption in US and UK (where I have hosted events before). My audience/attendees in those geographies are still more familiar with registering for events via Eventbrite.
- Amazing for ticket management because I can monitor promo code use, entrance lists and create attendee reports
- Creates a shareable link which makes it easy to send to potential attendees
- Very user friendly and easy to navigate
- I don't like that I feel i need to charge more for tickets
- Would like to have more than one administrator for events instead of having to share a log in
- I wish they had a searchable database
- I wish there was a 'email all attendees' option
Picatic is very user friendly. I was able to set up a new event in minutes! It is also easy to make changes very quickly.
I have no complaints with Picatic so far. It's worked perfectly for what I need and look forward to continued use.
Maru from Alerces Spanish Preschool & kindergarten
Once you set up your event , the advertising is very easy because the target can see where to get the tickets .
So far we didn't find any problem with the software, we have been using this software for 6 years and never have a problem.
Rosemary from McGill University
Employees number: 10,000+ employees
Ease of use and ability to track events and budget.
The ability to track attendance and payments and to download lists for use at events. Ability to create and upload our invitations
Hard to understand what was collected and then paid to us -v-s what comes from stripe. Would like to see the difference between what was stated to be the final amount to pay out and what goes to stripe to pay out.
Carrie from Ness Creek Cultural and Recreational Society, Inc.
Clean interface and it always works well. It also looks very nice and professional, from the back end and the front end.
Could have a few more features but the simplicity is also nice.
Ginelle from Women in Ag
I like it's functionality, ease of use and ability to create a aesthetically pleasing landing page from the information you provide.
I have no negative comments regarding the software at this time. I wish you could have more historical data and keep more of your past events on the site, but that would be my only comment.
Jennifer from Natrolite Event Management
- Ease of use for setting up events
- Donation options for fundraisers
- Quick and easy to set up your account initially
- Reports available to event organizers
- Being able to mass email attendees
- Comp tickets easily setup and distributed
- The Picatic app for checking in patrons
- Quick and friendly customer support
- Up to date on trends and technology
- Choice to pay or pass on the ticketing fee
I have yet to find a Con with Picatic. I have been pleased with my experience on the multiple events that I have setup.
Jan from Living Sky Wildlife Rehabilitation, Inc.
Can be free to me, and is reasonably easy to use. It gives folks an easy online sign up option for events, whether free of for an entrance fee.
Some of our attendees have had trouble with the credit card process for some reason. although they were quite open to feedback about the potential problem on the site.
sonia from Fisheries and Oceans Canada
registration was a bit easier to manage for my week long events
I was easy to use once I figured out all the possible toggles and options when creating an event. It was pretty easy to get things laid out the way you want it to look.
I had to email updates to registrants for each event that I had created over the week and the system crashed on me several times and mis-sent some of my emails. I wish that the ticket information can be edited more than it currently is.
The interface is really user-friendly and makes throwing an event really simple. We can literally get an event up and running within 30 minutes
We have had a few small tech issues with the service, but luckily the customer support has been really helpful in fixing any issues.
Sara from OrbiMed
Employees number: 51-200 employees
I like that you can customize the software to suit your brand and that you can sell tickets easily without losing a lot of money.
No major cons - it is a very standard setup and I haven't hit any glitches while using the software itself.
Jessie-Lynn from Jessie-Lynn MacDonald Consulting
I like this software because it is fairly easy to use. I also find it's easy for clients to register.
For me, I would like the multiple week formats to be a bit easier to do. I found it a bit of an issue and had to re-enter a few times. It's not that big of a deal. It may have been me at the time I was creating the event. I was too rushed.
Tracey from NCARF
Employees number: 51-200 employees
Takes credit card payments and easy to edit. Can pay for multiple "tickets" at one time. For the most part was user-friendly for the attendees when registering, although a few did have difficulties with payment.
Not as user-friendly as I hoped. Had to contact CS frequently because the process to make things active was not super self-explanatory. Event attendees did get confused as to if they had to bring their "tickets" to the event.
Barrie from Chimney Rock at Chimney Rock State Park
I love the easy to use features and the ability to customize each event to our branding. Customer Service response time is fast with excellent follow-up from our representative. Our issues were handled with high priority and quickly resolved.
I would love to have more editing capabilities and more diverse survey options. It would be beneficial to be able to assign more than one survey to a category. Right now, only one survey can be assigned to a group.
Michelle from Editors Canada
I love how easy it is to manage our events through the website. We can gather all the information we need through the surveys and the Picatic collects everything into useful reports that we can download and save. This cuts down on the need to go back and forth by email with registrants.
In the past we have had some trouble with cutoff times between early-bird and regular ticket sales, but the Picatic team was very responsive and have made changes to address this. We found this aspect easier to navigate with recent events.
Jarred from aodbt
Employees number: 11-50 employees
Transparency and ease of use.
It has been easy to set up our event and manage the sales. There has been no lag or issues between people submitting inquiries online and our ability to communicate with them.
I know that this would be in the preferences, but the daily sales reports have come in a couple of times as two reports for the day. I could probably shut them off, just slightly a hassle to clear them from my inbox.
Sam from Plugmedia
Employees number: 2-10 employees
Go implementation for WordPress and one off events.
Integration into other website is good. Prefer the look and feel a lot more than Eventbrite. Also, it feels a lot more white label in its design.
Lack of customisation is very limiting. Colours, labels, buttons, etc. They really have room to improve in customisaton. Also, I find it very annoying that they don't have support 24/7/365