About Bookedin Appointment Scheduling

Bookedin is a cloud-based appointment scheduling app created for booking appointments and collecting payment for services. The platform allows users to set up automatic confirmation messages, reminders and notification reciepts. It is a suitable fit for any small businesses or individual entrepreneurs that schedule one-on-one appointments with clients and customers.

Bookedin offers contact management, scheduling and invoicing. Users can configure custom intake forms for their clients to fill out during the scheduling process. The application can also be customized to feature company branding and colors. 

Users can maintain multiple calendars, and Bookedin also tracks client histories including past bookings, payment history, no-shows, c...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

201 Reviews of Bookedin Appointment Scheduling

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(137)

137

4 stars

(55)

55

3 stars

(8)

8

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 201 results

December 2017

Nancy G. from Mary Kay Inc.

Industry: Cosmetics

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

This app is exactly what I need to assist me in running my small business!

See previous questions

Pros

The options of payment plans are ideal for a a growing small business, because they range from Free to "Pay as you Go", to Monthly, and even Yearly. I love the "Sync" feature on the paid plans! This is my favourite feature ever!

Cons

I would have loved to have more design capabilities for the Booking Page that my clients land on, so, I can do more branding.

January 2020

Faith from Beautiful By Nature

Company Size: 1 employee

Industry: Cosmetics

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

January 2020

BookedIN is great!

Ive gained many clients through booked in

Pros

My clients can easily book their services with me

Cons

I wish pictures can be added as well as products sold. I also wish this could be an app for clients to download instead of me always having to resend them the booking link

January 2020

Jennifer from Hi Maintenance Salon & Spa

Company Size: 1 employee

Industry: Cosmetics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Couldnt live without!

It is a great software and affordable. I use to text clients everyday to confirm their appointments. Now the app does it for me! It saves me so much time every week, and the numerous reminders it sends out is so helpful to all my clients. They love it too!!

Pros

It confirms my clients! It send a few reminders which is great, and then a couple days before their appointment they are sent a text to confirm or cancel. This has helped a lot with no shows and last min cancellations.

Cons

It doesnt send a repeat confirmation text if they read it and dont confirm.

June 2017

Dondray from 5th elements of prosper LLC

Company Size: 1 employee

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

4.0

Functionality

3.0

June 2017

It works

Easy client booking , but its kinda like paying top fallout dollar for a lazy assistant

Pros

It works and its easy for clients to book out of all of the app, its easy for the client's to book and its not share site like two other apps ,

Cons

cost is high for the app, no option to leaving header notes near company name , no way to leave disclaimers , no premade services list , theyre apps that are way cheaper with premade services list , no place for your logos or pictures , 90% of the apps offer a great deal for a lot less, i have 3 salons ive been testing new apps to get rid of an old one , other app have option with pricing for user quantities as well, pricing on app with functionality of options for the price with customization ability are the biggest down fall, as i said the app is easy for the clients to book, this is why i mainly picked it , i picked this app over about 12 apps mainly do to the fact of it being user friendly and in hopes of the it getting better with time , I go back and forth and see how the other apps are being updated client user friendly is very when a great deal of your clients are older , not sure of how long im going to use it for now , i was using my apple calender app at first but it take a lot of my time sometimes when im at my main job , ,if it works and if its affordable enough people will use it forever cause it works , more people would take the option of this app, fix pricing ,customization ability, and you guys have me all the way

May 2019

Michael from The Roost Wine Company

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Excellent solution and great value

Bookings our primary business model but do form an important part of it, so we needed a platform with good functionality but not a restaurant-level price tag. BookedIN has been perfect for that, and offers a great experience to both us and our customers

Pros

Easy and intuitive to set up and navigate. Integration with website and social media works well. Simple interface has surprisingly rich features that allow you to customise the customer experience. Paypal integration works well. When required, customer support has been responsive and helpful.

Cons

The one feature I'd like to see added is a good print function for the calendar, in our case to give a daily schedule to our staff. At this point your options are limited to taking a screen capture of the information.