BookSteam Software


 

BookSteam is an online appointment scheduling solution. It offers business and customer-facing functionality so that customers/clients can schedule appointments online, while businesses can manage these appointments on the backend. This solution offers online scheduling, database management, email and text message notifications and online payments.

BookSteam creates a custom website for businesses that display business details, a list of services, client reviews and a "book now" button for accessing and scheduling appointments.

The database management tool allows business to collect and manage customer/client contact information as well as appointment information and history. With this information in hand, businesses can send special offers for customers/clients who are overdue for another appointment.

BookSteam also utilizes email and text reminders to keep clients up-to-date and connected, even while are on-the-go. Clients and staff members receive instant notifications for scheduled appointment.

Finally, BookSteam offers online credit card payments feature. Specifically, this feature includes keeping cards on file, requiring a deposit as well as simply collecting the full payment.

 

BookSteam - Scheduling
 
  • BookSteam - Scheduling
    Scheduling
  • BookSteam - Location map
    Location map
  • BookSteam - Calendar
    Calendar
  • BookSteam - Mobile calendar
    Mobile calendar
Supported Operating System(s):
Web browser (OS agnostic)

77 Reviews of BookSteam

 

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Software Advice Reviews (28)
More Reviews (49)

Showing 1-20 of 28

Angel from Dusit Thani hotel manila
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Online cards payments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Best apps. Love it

Pros

Love to use this apps.now i can pay my payment in credit card anytime anywhere by using this best apps

Cons

Good thing there's always notifications. Emails sms as reminder confirmation for all the transactions done.

Review Source
 
 

Rico from Matinloc resort
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Scheduling data appointment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Thankyou booksteam. Good apps.

Pros

Great apps. So easy to make business appointments online now with the data base i can also make my online payment easily

Cons

Open servicing time 24/7 to assist onlne to make users more comfortable and convenient of doing online activities.

Review Source
 
 

Rizalito from Petron Corporation
Specialty: Oil and Gas
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

November 2018

November 2018

Books online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software is a very nice software. So easy to understand even foe beginners. And highly recommended foe clients who wants to book their appointments online

Cons

Hope to improve the application, its much beter to use it on phone. But it's still a good software.

Review Source
 
 

Kathryn from LG Electronics Philippines
Specialty: Information Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

Book online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Nice booksteam! Keep doing great

Pros

Booksteam is a nice Software, you can easily book appointments online using this software. The platform is very nice and simple.

Cons

Much better to use this software in computer rather than in cellphone. Hope to improve platform and more updates in cellphones.

Review Source
 
 

Christina from Robinsons communities
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Managing business on the go

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Extremely amazing apps. Love it.

Pros

I really love booking appointments schedule on line and love it it also accepts credit card payment online.

Cons

No Cons. Love it. How i wish this apps had all the features on my desktop version. No deal for it.

Review Source
 
 

Carl from Cebu holdings inc subsidiary of ayala land inc.
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Time saver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Booking appointments hassle free..

Pros

Easy to manage accounts.it can also use for paying bills. And most important easier way to make appointments with the clients.

Cons

No cons at all. Its a big help and convenient for a busy person todo anywhere anytime necessary things to do

Review Source
 
 

Justin Eric from MSI-ECS
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

Helpful application coolest thing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This booksteam is a very helpful and easy to learn. Lessen your time to go to the place where to want to book.

Cons

I don't see any problem on this application very helpful no cons. Beside that I will just recommend it.

Review Source
 
 

Tina from Ayala land premier
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Booking online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Book steam helps easier and cimfortable to book appointments with clients

Pros

Thankyou book steam. Now i can book clients schedule for appointments. No hassle to make a phone calls just to get an appointment.

Cons

Sometimes it hard to access most of the time if low signal but its no deal its is still manageable.

Review Source
 
 

Fritzi from LG Electronics Philippines
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Schedule easily

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Excellent performance!

Pros

Booksteam is the best for appointment scheduling, it's very easy to navigate and can access also in phones

Cons

No cons with this software, as of now I've never encountered issues with booksteam. It's a perfect software (for me)

Review Source
 
 

Marc lorenz from Tanduay Distillers Inc
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Booksteam is a wonderful experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Best software to use,

Pros

Book steam is very easy to navigate, and it well help you to track your appointments online. It also has a free basic version

Cons

On my first time to use it, it was really hard for me to navigate it. But after a week i learned it , all was perfectly worked

Review Source
 
 

Jopay from Tanduay Distillers Inc. Philippines
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Simplest way to book appointments online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software is a big help for us also for our clients, it's a time saving software, can book appointments online without any requirement s needed

Cons

This software can also use in phone, im a bit irritated with application in phones. I cant use it, it has lot of bugs, its much better to use it on computer.

Review Source
 
 

Aida from MSI-ECS
Specialty: Information Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Can save your time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software! Hope to continue to use this software, well done

Pros

This software is the best for busy person, for their hectic schedule it can turn to save their time, this software is a online scheduling tool. Our clients can book online

Cons

I cant say any problem with this software, the interface is really simple and nice. Amazing and helpful!

Review Source
 
 

Myra from MSI-ECS Phils. Inc
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Excellent scheduling tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It's a nice software/application for all the busy person

Pros

This software is a online scheduling tool. It's great, I've been using this software for a long time, i can't imagine if i dont have booksteam,all my important meetings and schedule was in booksteam

Cons

For almost a year that im using this i never encountered problem in this software, its doing great so far.

Review Source
 
 

Jennifer joy from Iridium Technologies Inc
Specialty: Information Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Awesome tool for appointmnt scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple yet user friendly software application, you can use this app via mobile and pc, it's more convenient to use

Cons

When im using this on my phone its so buggy, hope to have update next time. It's much better to use in pc

Review Source
 
 

Lorena from Samsung Philippines
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Great app for business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Could improve the app in mobile phones. Wish that the feature in Pc will be same in mobile phones.

Pros

Booksteam is a really useful tool to have for any business. It's a good to go app. It keeps better and better

Cons

Sometimes it's buggy. Especially in mobile phones. I like this app! But its more convenient to use in Pc than in mobile phones.

Review Source
 
 

Wendell from LG Electronics Philippines
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

On the go app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All in all still a great app.

Pros

My friends really like booking online.And it helps our job easier, we can manage all bookings even we are doing something

Cons

Sometimes the customer service is hard to contact. But i think its not a big problem. Could improve next time

Review Source
 
 

Bernadette from Iridium Technologies Inc.
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Easy way for appointment scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good to go . Highly recommemded to everyone.

Pros

The interface is very simple and easy to use. Booksteam is auto online report and best for appointment scheduling tool.

Cons

Could improve the initial set up and the customer support. I didn't see any bad with it. Its still very useful for me.

Review Source
 
 

Erik from MSI-ECS
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Booksteam is good to go app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Books steam is awesome for appointment scheduling tool.

Pros

I really in booksteam is ther is a auto online report that lets you track the attendance right away. Love it!

Cons

If its your first time to use book steam its a bit tricky to set up but once you get hang of it, its not so bad.

Review Source
 
 

Nova from MSI-ECS
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

My tracking and scheduling becomes easily because book steam!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Thanks booksteam! Its very useful for me. Keep uo the goof work. Worth recommended

Pros

I really love book steam! Simple and very easy to use interface . It helps may tracking and scheduling easily

Cons

If you are a new user you will feel a bit tricky for the initial set up, but once you finished it its very cool to use

Review Source
 
 

Vincent from MSI-ECS
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2018

September 2018

Cloud saving

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

over all good to use

Pros

It is a awesome and adaptable appointment scheduling tool and it is a auto online report that can track attendance.

Cons

when you set up this software you might have little difficulties but once you finished set up this software good to go

Review Source
 
 
 
Showing 1-20 of 49

Mike from Urban Camper - Mike Calabro Photography
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Saves tons of time and makes booking easy for companies

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I am a photographer and this app makes booking so much easier. I have only tested this app out and have not fully implemented it yet. But I want to start using it so I don't have to stay stuck to my phone in fear that I might miss a booking call.

Cons

Most of my photography is for magazines so paying money for a booking app that will only be used wveyfew months do not work for me. This is best suited for wedding and portrait photographers.

Review Source: GetApp
 


August 2018

August 2018

Absolutely tremendous

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to manage my clientes, invoices as well as my favorite feature of selling my photography online.

Pros

Absolutely the only way I will keep my appointments lined up! The best feature that I enjoy is selling my photography online. This has helped my company retain and grow tremendously throughout the last two years.

Cons

When I first started using book steam I couldn't access it from my phone. As of now I am able to have everything from my desktop on my mobile devices through my business.

Review Source: Capterra
 

Nicholas from College Advising Corps
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

I used a trial edition of booksteam as part of a corporate offer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The product had a great visual layout and was somewhat easy to navigate. Only using a trial version, I did not get the full experience.

Cons

I had a hard time understanding where to find certain aspects and items on the application. Again, the trial version may be limiting access.

Review Source: Capterra
 

Steven from LoSasso
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

I really like the how simple and easy it is to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really like how simple and easy it is for someone to learn and use the software. I also found the customer support very helpful.

Cons

I honestly have nothing but good things to say about this software. I have had nothing but good experiences while using this software.

Review Source: Capterra
 

Aleeda from Digital Tangent

April 2018

April 2018

Not as good as acuity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Good range of features and the ability to issue class packages for classes is great. The front end is responsive and simple yet good design.

Cons

Unable to customsise email templates. I switched to booksteam from acuity because I wanted my clients to be able to book recurring appointments but most of my clients have complained that their recurring appointments don't usually work.

Review Source: Capterra
 


January 2018

January 2018

This was not my favorite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Cons

I don't like how I have to do most of the setup from a computer. I'm on my laptop various times throughout the day, but I like having everything accessible in the palm of my hand.

Review Source: Capterra
 

Anastasia from Healing Hands Therapeutic Massage & Corporate Wellness
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Booksteam is the BEST scheduling software out there! We tried two others but third time's a charm.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great!

Pros

Booksteam is so versatile - customers can search by location, practitioner, class type, etc. And the reports it generates are very helpful in terms of tracking attendance, no-shows, and seeing trends develop over time. Also, I have to give a shout-out to customer support which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried.

Cons

I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile!

Review Source: Capterra
 

Matthew from Sheffield Ashtanga Yoga /Massage Therapy Sheffield
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Works perfectly for my needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves me time, gives me a wide range of marketing options and helps me manage my clients and records

Pros

There is a lot of software that does appointment booking or class booking and a few that do both, but when I looked at the ones that do both something always didn't work the way I needed it to... Until I found Booksteam. The versatility and range of options have really allowed me to set everything up just as I need it and the cost is lower than most of the competition too.
I've had to contact support a few times and they've always been super helpful and quick to respond. They've also be receptive to my development suggestions.
Overall I've been very happy that I went with Booksteam.

Cons

Sometimes I find myself a bit confused by all the options, but I guess that's the price of having such great adaptability, and since the support is so good, this isn't really a problem.

Review Source: Capterra
 

Jodilyn from Moda Body + Face
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

So easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Clients can schedule online with ease.

Pros

I love how easy it it to set up and for my clients to use. Straightforward and simple. Really appreciate the MailChimp syncing, too for occasional newsletters.

Cons

Wish there were more color theme options or patterns to spruce it up a little while remaining basic and simple to navigate.

Review Source: Capterra
 

Amy from iLead Consulting & Training

July 2017

July 2017

This scheduling system has been extremely helpful to my business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to use for the most part but when I run across something that is not completely intuitive the service team is EXTREMELY responsive.

Cons

When I cancel an appointment I would love to give my clients the option to reschedule at this time.

Review Source: Capterra
 

Stacy from Shine Barber Shop

April 2017

April 2017

So easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been with booksteam for over a year and have been very happy with the service. This software is a must, great value, it improved my barber shop appointment management.

Review Source: Capterra
 

Rob from Boss Frog Tattoos
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Booksteam is awesome!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Their software is great! It's easy to use and has really helped us streamline our scheduling. And you cant beat their customer service. We accidentally erased one of our staff members and all her appointments. After sending a support request they got back to me almost immediately and were able to recover all the info we lost. Saved me a weeks worth of work tracking down all the appointments. I cant thank you guys enough!! Long live Booksteam!!!!

Pros

Easy to use. Makes it very easy to keep track of all our employees and their appointments.

Review Source: Capterra
 

Emily from EmJ Pilates

March 2017

March 2017

Love the customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer service always responds quickly, in a friendly manner, and with easy to understand instructions or answers to my questions. They have taken into account my requests along with those of other clients, and have made upgrades to the software to benefit all of us.

Review Source: Capterra
 

Gemma from Tranquility Base Massage Therapy
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

The Best Business Tool For Increasing Sales

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

BookSteam has simplified the scheduling of appointments not just for me but for my patients. They appreciate the ease of using the app. No more playing telephone tag.

Pros

Ease of use

Cons

Patients are expressing difficulty accessing the system if they have forgotten their password. Even when they follow the instructions to obtaining their password, they are advised that their email address is already in the system.

Review Source: Capterra
 

Emily from EmJ Pilates

March 2017

March 2017

Love Booksteam!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Every time I've reached out with questions, customer service has responded promptly and with easy instructions. They listen to clients and add functionality based on feedback.

Review Source: Capterra
 

Christine from Brit & Yank [a wax studio]

March 2017

March 2017

Perfect for one person startups

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As an Esthetician, I have found Booksteam to offer an extremely well priced book system. It's relatively easy to figure out although it might take a few tries to figure out the inner workings. It doesn't have everything that I was hoping for but it's absolutely adequate for business owners on a budget. Clients have sometimes complained about having to insert their credit card details everytime they book but, you can reassure them that their info is never saved and actually provides protection. I use Booksteam alongside Weebly.

Review Source: Capterra
 

Don from Georgia's Dream Nannies
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Booksteam for several months and so far it has worked really well for us. We are not their typical customer as we have a small Staffing Company and we use it to the candidates can schedule interviews themselves with the time slots we have available. It makes it really easy and convenient for us.

Pros

Ease of use once you are working with it

Cons

It can be a little confusing to set up. Some of the terms that were used when we set it up were not something we typically use.

Review Source: Capterra
 

Jodilyn from Moda Body + Face
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

So glad I found this service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was looking all over for an online booking system that was easy to use, simple in its appearance and had the ability to accept credit card information for no-show clients. Booksteam has been exactly what I needed! Thank you!

Pros

Simplicity.

Cons

Have had only minor issues with communications between clients and myself but they were resolved.

Review Source: Capterra
 

Keilah from LASH - NORTH LAKES

February 2017

February 2017

Amazing System!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I absolutely love Booksteam, the support and service you get is second to none. I've referred many people to it. It's easy to use, easy for clients to book, saves time and money and ts a great tool to use to keep track of everything.

Review Source: Capterra
 

Leanne from UniCare Limited

February 2017

February 2017

Your customers will love booksteam

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was looking for a booking system for a while and glad I found booksteam. Support is awesome, because I didn't know anything about this platform so I was asking a lot of questions and support came through every time. One of the features that stood out, is that I could fully customize my booking page with different colors which tailored to my business webpage look. My customers really love booking online, where they can easily reschedule their appointment if needed. Now my focus is on work and not picking up phone every 20 minutes :)

Review Source: Capterra