ECi E-automate Software

3.75 / 5 (4)

Our advisors have recommended this product 28 times in the last 30 days

About ECi E-automate

E-automate is a subscription-based enterprise resource planning (ERP) solution, available on-premise or in the cloud, that integrates accounting, contract and inventory management, purchasing, sales and service. The software is ideal for small and midsize businesses that sell, service, and support technology products and serialized equipment.

E-automate enables users to convert quotes to orders with a single click, automate invoice generation, manage payables and receivables, and centralize inventory management in one easy-to-use tool. The system also offers robust out-of-the-box reporting that offers high-level financial statements as well as the ability to drill down to see profitability at the contract, customer, and equipment level.

Other key feat...


Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

4 Reviews of ECi E-automate

Overall rating

3.75 / 5 stars

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 4 of 4 results

Do you use this product?Write a review

July 2019

JESSICA from Spriggs

Company Size: 2-10 employees

Industry: Business Supplies and Equipment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2019

Easy to use and navigate

All in all I like eAuto and believe it serves its purpose within a business

Pros

I like that there are multiple functions you can use within one program from Shipping to invoicing and inventory.

Cons

Occasionally I do run into errors if I dispatch a tech, they arrive at the customers only for the customer to not be there so then I will undispatch them....But upon trying to dispatch them back out to the same call later in the day, I end up getting an error to which I have to delete the tech from the invoice so it shows no tech is dispatched.

April 2019

Muhammad Ibrahim from OneScreen Solutions

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

5.0

April 2019

Great product for Startup's

With any new startup, the most difficult problem is maintaining the data especially for sales, inventory and accounting. EAutomate eliminates all of these issues without the problem of software being too complicated to learn and understand. Our company has relied on this since 2012 and it has never failed us. Would recommend this to any new startup to keep track of their system.

Pros

The best thing about this software is that it is easy to use and understand. A small crash course is given to any employee and they are good to go. It also makes sure that there are no records missing in case an invoice is voided or a writeoff is being conducted, everything is shown and monitored.

Cons

Many companies still have this installed on their servers which have to be accessed by teams through remote connection. Update to the cloud version would be reccomended

November 2020

Todd from Boston Business Technology

Company Size: 2-10 employees

Industry: Computer Hardware

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

November 2020

Small Companies Beware

We are a small company and for us this software does not work for the reasons I mentioned. If you have an full time accountant on staff and levels of management at every turn you may have great success with this software. For a small company it is way too complicated and requires too much training-god forbid you have a staff turnoiver.

Pros

There is very little I can express about what I like about this software.

Cons

Overly complicated, missing key features (such as a bank account register), support takes days for simple issues, extensive training required. Accounting firm does not like it.

Reasons for Choosing ECi E-automate

Urgent need during the pandemic, recommendation.

May 2019

Farhan from Clary Icon

Company Size: 11-50 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

May 2019

E-Automate as an ERP Software

The overall experience has been good. The software keeps everything in place for us to go back and forth and review.

Pros

The software is easy to learn software that brings together all the modules of a modern ERP system from purchases, sales, accounting, inventory, customers, vendors, payroll etc. It makes it very easy for companies to run their day to day practices.

Cons

The software has limited support for it to be interlinked with other third party software e.g. helpdesk software, crm software etc. It also does not support EDI integration very easily without the use of third party tools.