About NetDispatcher

NetDistpatcher is a cloud-based system for field service companies that was developed for both office staff and those out in the field. It’s used by professionals in landscaping, HVAC, manufacturing and other verticals. The system has tools to help users navigate through the sales process, place work orders, dispatch calls and invoice for work. It also offers a module for customizable reporting.

NetDispatcher’s scheduling and dispatch tool offers drag-and-drop capability and real-time dispatching. Field users can view their jobs for the day, update orders for invoicing and more. GPS tools give office personnel the ability to track who’s out in the field, and where.

NetDispatcher provides a customizable sales repor...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

14 Reviews of NetDispatcher

Average User Ratings

Overall

3.93 / 5 stars

Ease-of-use

4.0

Value for money

3.0

Customer support

4.5

Functionality

3.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(1)

1

3 stars

(3)

3

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

July 2016

Yousuf from Qatar Limousine

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2016

Limousineonline transportation

Experience with uber same as pick &drop service transportation use this software customer &drivers

Pros

Customer trip requast

Cons

Pick &drop

December 2016

Aldo from MEXICOM LOGISTICS

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

December 2016

NET DISPATCHER

very nice software, easy to use and useful for day to day activities.

Pros

user friendly

Cons

costly

October 2016

Blake from Garden View, Inc.

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 6 months


Ease-of-use

1.0

Value for money

1.0

Customer support

2.0

Functionality

1.0

October 2016

Never got off the ground - buggy software full of 'custom service charges'

-The layout of the system is extraordinarily difficult to navigate. There is no central location for customer profiles and job info which makes finding, creating and editing job or billing info for a customer a very convoluted process. -Beware that “Users” on this system is virtually all employees, not just the crew foreman who actually uses and logs into the software. They don’t make that clear until you have already signed up. -DO NOT sign their 12 month contract. After 9 months of bleeding out and doing their job of debugging for them they are sending us to collections over an early contract cancellation. -They promised new development and functionality such as inventory functions that they never released -The reports are practically useless. They make it looks easy to make your own reports but anything more than the simplest report is a major task. During the sales process they told me they could handle my reports no problem but after the fact quoted $$$$ in special programming costs. I could go on and on about the insane amount of limitations and issues with this system. It was like a game of whack-a-mole with all of the issues. Fixing one problem just seemed to lead to another. The guys working in the company are nice enough but they are in over their head, and they overpromise what the system is capable of. Don’t get fooled, this software has a long way to go and will only cost you a ton of money and lost hair.

Pros

if it worked properly the feature set seems nice

Cons

- reports are VERY basic - extra fees - didn't function for us

January 2015

Brad from P3C Technologies LLC

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

January 2015

Never met a more flexible software company

Most software vendors want you to align with what they think best practices are. Netdispatcher is built to align to whatever your process / needs are. Their solution can adapt to what you need it to do, gather info you need to gather, and store things you want to see. It can be aligned to your processes. That is a big deal in any software product....

January 2015

Raymond from Dynamics Southwest

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

January 2015

Top-notch dispatch software

Easy to use and very cost effective with no long term commitment. I was a new user with Net Dispatcher and became very proficient in a very short time frame due to the ease of use. Despite that, it's a very powerful and effective tool for managing the fleet of vehicles and the service jobs they perform day in and day out.