OctopusPro Software


 

OctopusPro is a cloud-based field service management solution that enables users to manage mobile workforces and track inquiries, quotes, bookings, invoices, payments and customer interactions.

OctopusPro provides users scheduling capabilities that allow them to manage bookings and appointments, accept or reject services and reschedule or cancel earlier bookings. Users are also provided with functionalities to manage leads, complaints and quality assurance activities.

OctopusPro allows users to create invoices, email them to the clients and accept payments online through their website, mobile app or credit cards. Users can also sync their financials with Xero or Quickbooks for integrated accounting, payroll and reporting. The solution supports multi-currency invoicing, features built-in invoice templates and provides payment tracking and recurring billing to the users.

Services are offered on a monthly subscription basis that includes support via phone, email, livechat and other online resources.

 

OctopusPro - Dashboard
 
  • OctopusPro - Dashboard
    Dashboard
  • OctopusPro - Scheduled bookings
    Scheduled bookings
  • OctopusPro - Reporting
    Reporting
  • OctopusPro - Client information
    Client information
  • OctopusPro - Make a booking
    Make a booking
Supported Operating System(s):
Web browser (OS agnostic)

2 Reviews of OctopusPro

 

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Riadh from Zenin Pty Ltd
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Best field service management software we found

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Highly recommended for anyone that runs a mobile service business, we spent months looking for the right software and we are glad we found OctopusPro

Pros

Easy to use, covers every aspect of our business from lead management to quote and booking to invoice and payment management.

Cons

It was a little difficult to setup due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.

Review Source
 
 
 
Showing 1-1 of 1

Jessica from Tile Cleaners Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Exceeded our expectations and continues to do so

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

OctopusPro offers many features and integrations which Customer Support have been quick to help us out with when needed.

Pros

OctopusPro makes it extremely easy to manage our staff, customers, bookings, invoicing, payments, sales campaigns and a whole lot more. Our entire team are very impressed. OctopusPro really has too many features to mention in this review. A few features to mention:
- Technician AND customer facing app
- Very helpful dashboard
- Jobs status notification to clients
- Ability for field workers to manage a job end to end (job check in, arrived onsite, work completed, accept payment), etc.
- Very responsive Customer Service

Review Source: GetApp