Tradify Software

4.65 / 5 (99)

About Tradify


Tradify is a cloud-based construction and field service solution for energy, electrical, construction and plumbing companies. Primary features include online job management, scheduling, quoting, invoicing, materials tracking and real-time project updates.

Tradify has real-time job status tracking and enables users to schedule and dispatch employees. Users can view workload overviews and organize jobs by priority. Supplier price lists can also be imported.

The job management feature provides real time job status updates from each employee, which helps users manage job allocation. The quick quoting module allows users to generate quotes for new jobs and new customers using customizable templates. Tradify offers integration with various accounting solutions such as MYOB, QuickBooks and Xero.

Tradify is available for purchase on a per user per month basis. A mobile app is available for Android and iOS. Customer support is offered over the phone, via email, live chat, online FAQs and video tutorials.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

99 Reviews of Tradify

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(67)

4 stars

(29)

3 stars

(3)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 99 reviews

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August 2016

Brendan from West Coast Refrigeration

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

Tradify is the backbone of our business!

West Coast Refrigeration is a trade business that previous used Simpro and were converted once we found Tradify due to its ease of use, affordability, mobile functionality and outstanding customer support!

Pros

We cant fault this software as its built perfectly for our trade business and ensures that our field technicians can report their time and materials directly to the job and our office team are so much faster on invoicing customers! Its in real time and as we dont need a direct GPS tracker, we can still use this software to locate staff fast and effectively! I love that you can convert purchase orders straight to bills and allocate materials to the job so our office can cross check and this also makes a easier process for stock ordering and stock-take yearly!

Also love that you can save attachments straight from emails on our iphones to jobs and customer profiles. We are also using iAuditor which talks directly with Tradify for our WHS Safety Requirements- this is a huge bonus!!

Cons

Would like to be able to customise our invoices a bit more but the new release is much better than previous.

Response from Tradify of Tradify

Replied August 2016

Thanks Brendan! Customisable invoices are on their way with the new Tradify 2.0 release.

July 2016

Kim from Denmark Windows

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2016

Tradify has revolutionised our business

We came across Tradify after searching for a job management system for 4 or 5 years. Before Tradify we had a collection of different elaborate spreadsheets that had evolved over the years but they required so much time and effort for all of my staff to use and be trained in. We even went down the road of purchasing a custom made job management system, and after 18 months had paid all our money and were never delivered the system, so to have something like Tradify is amazing.

Pros

It is an amazing platform that lets you really fit the system to your own company's needs, it is also great that all our information is accessed through one system and it is very easy to train people to use the system as it design and functionality is very intuitive.
Tradify is also very proactive in improving the software and allowing it to grow and further meet the needs that are arising as we all get deeper into using it and applying it to our businesses.

Cons

The Silverlight platform that it runs upon seem to be quite restrictive, but even this is about to be upgraded.

Response from Tradify of Tradify

Replied July 2016

Hey Kim! We're so happy your team @ Denmark Windows is loving the Tradify platform! Just a little heads up, we're about to launch a completely new and improved Tradify with all the same features you love + many more & the best part... no Silverlight! Whoop!

April 2017

Stu from Zimmer Security & Cabling Solutions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

Tradify has simplified life for me!

I was finding myself spending too much time entering the same information into different spreadsheets, documents etc. I can now create a professional looking quote much easier, track quotes, transfer them to jobs, which I can assign to employees, track their time/materials better, then transfer that to a professional looking invoice easily. I love Tradify, and the customer support is great! They look for feedback to improve the product. Very satisfied and would/have recommend product to other colleagues.

Pros

Simple to use, but yet the abilities are complex. It save s alot of time, and money, while keeping things organized.

Cons

Not much. I don't like that the accounting side doesn't really accomodate with the 2 popular Canadian Accounting software platforms (Sage/Simply Accounting, Quick books). Seems more Australia/New Zealand Based) Naturally.
I will create a small list of features I would like to see in the software and send to you.

January 2017

Steve from SouthSide Building Repairs, Cairns Certified Hoardings, Greenbelt Biofertiliser

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2017

Flexibility of Tradify

I am using Tradify in three separate businesses and find using it a great experience. My time is limited and I have no patience for apps that do not deliver, Tradify is not on this list. The seamless integration with Xero is faultless, often a sticking point with integrated apps. I have spoken to the staff on several occasions when I have been working on out of the ordinary problems, and they have always been easy to deal with and professional. The new format has improved the experience yet again which is a testament to the innovative attitude of the company.

Pros

Ease of use always is a big factor in choosing tools of trade. Designing systems that are both instinctive and functional is never an easy task, Tradify has done this well.
Flexibility to correct entries is also important.

Cons

Having to be online to use the software. Would be great to have the ability to work offline and then sync.

March 2017

Jacob from Jacob Grace Plumbing Service Pty Ltd

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2017

Tradify is a great app to use for job tracking

So far our experience with Tradify has been positive. We run a small plumbing company and use this app to track our jobs from start to finish. It links up with our accounting system which is great. When we have provided feedback to Tradify on improvements, they have always responded and most of these have been included in the latest software update. It's good to know they are constantly looking to improve the software for the end users (us). When ever we have had a question regarding how to do something in Tradify (which isn't often, as it is very user friendly), their customer service has responded in a very timely manner.

Pros

- user friendly
- efficient and effective for our business
- customer service is great
- updates occur to improve the software

Cons

- not being able to select multiple status' to view jobs - currently you can only select one status at a time to view

September 2016

David from Ahead Loft Ladders Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

A value for money system that will cut your hours in the office and streamlines your business

When i first started I thought is was a bit of a gimmick, however it is far from it, I have been using tradify for about 2 years now and i can tell you that it has cut my office time down by 70%. I now quote at the customs house in front of them and give them a quote there and then, i then can book them in to do the work at the same time. my teem gets there purchases order descriptions work and where and when at the same time ( no doing quotes at midnight). I can track my teem and alter items on site. I use this to my advantage as it is a great selling tool, customers do not like waiting for quotes and the speed you can do all this show that you are on the ball and a professional. My competition does not stand a chance. I can be a little non user friendly to start with but keep persisting as it will pay off.

Pros

Cuts all the office crap you have to deal with at the end of the day

Cons

i is a bit hard to find features on the system and can be a little bit annoying to work around the sight

March 2019

Wade from Betty Blue Electrical

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

March 2019

Why does it need a title.

I am using it to try get myself organised, I have found myself being more organised since starting using the software, just need to make it a habit to use it constantly at each job instead of thinking, I will input that later.

Pros

I really am still in the very early stages of learning the ins and outs of it.

Cons

I would like to be able to receive alerts on my phone for jobs or appointments.
The software allows me to double book my time, which seems strange, if I try to schedule an appointment that overlaps an already scheduled appointment, it should alert me, and not allow it.
Perhaps this one, is something I am doing wrong, but If i make a kit, and want it at a certain billing rate, it always appears in my quote as the Standard billing rate.

Response from Tradify of Tradify

Replied April 2019

Hi Wade Thanks you very much for your feedback especially from a new user like yourself. We're so thrilled to hear that Tradify has helped you get more organised, and it definitely helps replacing pen & paper with Tradify wherever you go. Thank you also for letting us know your recommendation/request on how to improve on our platform. The ability to receive alerts to prevent double booking is something we can take onboard into our list of continuous improvement for our platform. However the issue you're having with special billing rate appearing in your quotes is something we can help you with. Could you please contact our support team (support@tradifyhq.com) so we can show you how to get this working the way you need it to be? thanks again for your review. Kind Regards Tradify

August 2016

Alie from Pet Doors R Us Limited

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2016

Tradify - we're not looking back! You're all we will ever need ... and more!

We've been in since before Tradify was Tradify... and it's always been a simple-to-use and up to date way of helping us with our client information/date, appointments and schedules right through to our invoicing .... Tradify has great support, never a long wait when I have a question or query and they know what they're talking about but are always interested in what they can do to help our small family business to run smoothly. We can't rave about this system enough, you NEED to look into this system if running a business, you will be impressed! The time and effort saved by using a system like Tradify is astounding and as said - we're never looking back.

Pros

Easy to use, basic computer skills are all that you need...
fast and efficient programming, invoicing etc

Cons

can't think of anything

Response from Tradify of Tradify

Replied August 2016

Thanks so much for the feedback!

September 2016

Cameron from CSCOMMS Pty Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2016

Great success starts with Tradify

Prior to using Tradify we were in a mess of paperwork and emails. Tradify has allowed us to streamline our business and quickly respond to our customer needs. We also don't lose track of excess materials used on a job now which equates to better profitability.

Pros

Working in real time is fantastic. Jobs get allocated and on site techs can report back using the app. Time and material capture is really easy, and assists in invoicing the correct detail. Once everything is complete, we just click a button and everything is automatically sent to MYOB.

Cons

Time sheets do not automatically transfer to MYOB.

September 2016

Nathan from Nathan's Plumbing & Gas Pty Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2016

Happy Plumber

We run 12 staff and up to 60 sites a day. Its great to use simple to follow. The staff had it nailed in 2-3 days.

Pros

Web based booking system that talks to my accountancy package simply and efficiently suitable for all phones with browsers. Its been very stable as opposed to other more complex and difficult systems we have used in the past. Has all the reports and features needed to work out productivity and cost tracking per job/ profitability. The added bonus is the cost!!! I saved approximately $650 per month switching to this product.

Cons

not a lot really.

June 2017

Joe from IP Technologies

Company Size: 2-10 employees

Review Source: Capterra