Finding software can be overwhelming. Software Advice has helped hundreds of businesses choose the right delivery management software to help them manage their resources efficiently.

Showing 1-20 of 119 products

Samsara

Samsara is a cloud-based fleet management solution that offers features such as GPS tracking, trailer tracking, dashboard camera, routing and dispatch, reefer monitoring and more. It is designed to help small and midsize fleet business... Read more

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Recent recommendations: 37 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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AUTOsist

AUTOsist is a cloud-based fleet maintenance management solution for businesses of all sizes and types. Key features include maintenance tracking and reminders, inspection checklists, fuel tracking, records management and reporting. AUTOsist... Read more

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Recent recommendations: 29 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Verizon Connect Reveal

Verizon Connect Reveal is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet management operations. High-resolution maps... Read more

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Recent recommendations: 26 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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WorkWave Route Manager

WorkWave Route Manager is a cloud-based route planning solution that allows delivery and service providers to build routes, track drivers and stay connected. Route Manager enables users to plan around time-windows and customer requests,... Read more

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Recent recommendations: 25 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Mobiwork MWS

Mobiwork MWS is a suite of field service solutions that features GPS tracking, inventory management, billing and invoicing, work order management, electronic forms, scheduling and dispatch and contact management. It offers cloud-based... Read more

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Recent recommendations: 21 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Dossier Fleet Maintenance

Dossier is a hybrid fleet maintenance solution that helps fleet owners and managers to manage business operations involved in maintaining a fleet. Key features include a central automated dashboard, predictive scheduling and maintenance... Read more

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Recent recommendations: 17 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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DispatchTrack

DispatchTrack is the leading end-to-end software for last mile logistics, and services over 60 million deliveries per year for companies ranging from 3 to 3000+ trucks. Companies in industries such as furniture/appliances, 3PL, building... Read more

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Recent recommendations: 15 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Whip Around

Whip Around is a cloud-based fleet management system which assists transport, logistics and delivery firms with fleet inspection, team management and DOT audits. Its key features include GPS tracking, data import, alerts and reporting. Whip... Read more

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Recent recommendations: 14 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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eMaint CMMS

The highly flexible eMaint Computerized Maintenance Management System (CMMS) software adapts to a wide variety of industry needs, including fleet maintenance and management. The system enables users to capture, track, and analyze critical... Read more

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Recent recommendations: 14 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Opti-Time

Opti-Time is a routing & scheduling solution that is used to optimize the routes and planning of vehicles, technicians, or sales representatives. This solution has a broad spectrum of use cases across multiple industries, ranging from... Read more

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Recent recommendations: 9 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Cigo

As a last-mile management solution, Cigo is a cloud-based solution that streamlines service and delivery operations for businesses within furniture, appliance, pharmacy, grocery, construction, industries by providing integrated communication... Read more

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Recent recommendations: 8 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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EcoTrack Fleet Management

EcoTrack Fleet Management is a real-time GPS tracking solution designed to help service, freight, and construction businesses increase route efficiency while reducing costs and maintaining vehicle life. This solution can be used to... Read more

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Recent recommendations: 8 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Locus Dispatcher

Locus Dispatcher is a fleet management solution that caters to midsize and large businesses across various industries such as e-commerce, 3PL, home services and retail. Features include dispatch management, driver management, maintenance... Read more

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Recent recommendations: 6 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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FleetLocate

FleetLocate by Spireon, is a GPS-based fleet tracking software that provides actionable business intelligence with real-time monitoring of assets and workforces to enable timely, informed decisions that allow you to optimize resources,... Read more

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Recent recommendations: 6 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Azuga Fleet

Azuga Fleet is a cloud-based fleet management solution for businesses of all sizes. It caters to various industries including transportation, pest control, commercial security, specialty contractors, construction, equipment rental,... Read more

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Recent recommendations: 5 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Cetaris

Cetaris Fleet is a cloud-based solution that helps businesses streamline maintenance operations for vehicles through data capturing and analysis. Key features include fleet maintenance, preventative maintenance, inventory management... Read more

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Recent recommendations: 4 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Quick Base Fleet Management

Quick Base is a cloud-based Fleet Management solution designed to help fleet teams lower total cost, increase availability and service, while keeping employees safe. With Quick Base's low-code application development, companies can... Read more

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Recent recommendations: 3 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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IntelliShift

IntelliShift, a division of VTS, is disrupting multi-use fleet management with a next-generation unified platform. IntelliShift provides an end-to-end cloud-based solution tailored to each customer's operational goals. Solutions include... Read more

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Recent recommendations: 3 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Bringoz

Bringoz is a cloud-based solution designed to help carriers and shippers manage processes related to route planning, dispatching, asset sharing and resource allocation. Key features include 3PL management, demand planning, third-party... Read more

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Recent recommendations: 3 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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RouteMagic

RouteMagic is a cloud-based enterprise resource planning (ERP) solution designed to help businesses streamline delivery operations, van sales, and accounting processes. RouteMagic is designed for manufacturers, wholesalers, and distributors... Read more

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Recent recommendations: 3 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Buyers guide


Last Updated: October 29, 2020

Imagine delivering the wrong product to your customer and facing their wrath! Or having them cancel their order due to the long wait time! Both these situations can have you end up losing customers and suffering reputational damage.

To avoid such scenarios, you need to invest in a delivery management software tool.

The software will help you track your delivery agents from anywhere and get an overview of deliveries via reports. You can assign delivery duties to available agents and stay informed about the time of deliveries. The agents can have all the information about a customer’s orders on their fingertips via mobile apps, which will allow them to communicate with the customer in case of any delay.

To help you pick the right delivery management software, we have curated this guide with all the necessary information about the software.

Here is what we will cover:

What is delivery management software?

Delivery management software is a tool that helps streamline the product delivery process from start to finish. Users can automate delivery dispatch and pick-up, track delivery status and delays, and receive suggestions for shorter routes to ensure faster deliveries.

The tool also facilitates correspondence between delivery agents and customers.

Real-time last mile tracking in LogiNext Mile

Real-time last mile tracking in LogiNext Mile (Source)

Common features of delivery management software

It is crucial to know about the features offered in a delivery management software tool before investing in one.

Real-time tracking

Let managers monitor the status of delivery fleets in real-time. URL for tracking orders can be sent to customers.

Route optimization

Offer optimized routes to agents to ensure faster deliveries.

Dashboard

Offer managers complete visibility of operations. They can assign tasks from the dashboard, track drivers, and communicate with them.

Customer delivery tracking

Allow customers to track delivery agents, receive order status updates, and provide delivery feedback.

Pick-up and delivery dispatch automation

Assign jobs and pick-ups automatically based on the availability of agents in the vicinity.

Job history records

Record all particulars about a delivery, such as order number, delivery address, and customer name.

What type of buyer are you?

There are mainly two types of delivery management software buyers.

We can classify buyers into two categories:

  • Small and midsize businesses: If you own a small or midsize business with a smaller fleet of delivery agents and drivers to manage, you can focus on investing in software that offers core features such as real-time tracking, automated pickup, and delivery dispatch.

  • Large businesses: Large businesses will benefit from advanced features such as heat maps and analytics to identify areas where they have generated maximum delivery orders so they can allocate more resources there. They can also invest in software with functionalities that allow customers to sign digitally.

Benefits of delivery management software

Having delivery management software has the following benefits:

  • Improved efficiency: Delivery management software allows users to access key information such as customer details, order details, and delivery status. This allows them to cater to customers better as they can access all the vital information at the right time. 

  • Error-free deliveries and dispatches: Users can rely on the software to schedule and dispatch duties as per resource availability. This means error-free deliveries and dispatches.

Key considerations

Consider the following factors before you purchase delivery management software:

  • Integrations: Invest in a delivery management software that offers integrations with software that you already use. For instance, you may want to integrate delivery management software with your inventory management software or eCommerce software.

  • Good customer support: Customer support is important in a delivery management business as delivery agents may not be technically sound and require help with queries about the software.

  • Driver/delivery agent app: It is essential that the software offers a driver/delivery agent app. A native app will allow agents to directly send alerts to customers, capture notes on delivery, and provide real-time proof of delivery.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.