Finding software can be overwhelming. Software Advice helps public emergency organizations choose the right fire department software to manage emergencies related to fire safety.

Showing all 51 products

Samsara

Samsara is a cloud-based fleet management solution that offers features such as GPS tracking, trailer tracking, dashboard camera, routing and dispatch, reefer monitoring and more. It is designed to help small and midsize fleet business... Read more

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Recent recommendations: 60 recommendations

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Verizon Connect Reveal

Verizon Connect Reveal is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet management operations. High-resolution maps... Read more

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Recent recommendations: 45 recommendations

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Dossier Fleet Maintenance

Dossier is a hybrid fleet maintenance solution that helps fleet owners and managers to manage business operations involved in maintaining a fleet. Key features include a central automated dashboard, predictive scheduling and maintenance... Read more

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Recent recommendations: 22 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Mobiwork MWS

Mobiwork MWS is a suite of field service solutions that features GPS tracking, inventory management, billing and invoicing, work order management, electronic forms, scheduling and dispatch and contact management. It offers cloud-based... Read more

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Recent recommendations: 19 recommendations

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AUTOsist

AUTOsist is a cloud-based fleet maintenance management solution for businesses of all sizes and types. Key features include maintenance tracking and reminders, inspection checklists, fuel tracking, records management and reporting. AUTOsist... Read more

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Recent recommendations: 17 recommendations

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Whip Around

Whip Around is a cloud-based fleet management system which assists transport, logistics and delivery firms with fleet inspection, team management and DOT audits. Its key features include GPS tracking, data import, alerts and reporting. Whip... Read more

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Recent recommendations: 16 recommendations

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FleetLocate

FleetLocate by Spireon, is a GPS-based fleet tracking software that provides actionable business intelligence with real-time monitoring of assets and workforces to enable timely, informed decisions that allow you to optimize resources,... Read more

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Recent recommendations: 15 recommendations

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ManagerPlus

ManagerPlus is a powerful fleet maintenance solution designed with its users in mind. ManagerPlus takes the guesswork out of maintaining vehicles with preventive maintenance scheduling, inventory management, and in-depth reporting... Read more

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Recent recommendations: 9 recommendations

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Fleet GPS tracking by High Point GPS

High Point GPS Tracking and Dispatch is a web-based solution designed to help companies coordinate and track their fleet of vehicles in real-time. Each vehicle is installed with a tracking device with a constant satellite and cellular... Read more

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Recent recommendations: 8 recommendations

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Quartix Vehicle Tracking

Quartix is a cloud-based fleet management solution that caters to businesses across industries such as building and construction, trades and field services, transportation, security, distribution and more. Key features include real-time... Read more

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Recent recommendations: 4 recommendations

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IntelliShift

IntelliShift, a division of VTS, is disrupting multi-use fleet management with a next-generation unified platform. IntelliShift provides an end-to-end cloud-based solution tailored to each customer's operational goals. Solutions include... Read more

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Recent recommendations: 2 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Locus Dispatcher

Locus Dispatcher is a fleet management solution that caters to midsize and large businesses across various industries such as e-commerce, 3PL, home services and retail. Features include dispatch management, driver management, maintenance... Read more

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Recent recommendations: 2 recommendations

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Linxup

Linxup is a GPS tracking and fleet management solution for business with one vehicle or thousands of vehicles. With over 170,000 tracking devices in the field, and over 45,000 customers, Linxup is the easy, affordable, scalable, and... Read more

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Recent recommendations: 1 recommendations

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GPS Trackit

GPS Trackit is a cloud-based fleet management solution designed for small and midsize businesses in industries including government, health care, automotive and construction. GPS Trackit offers features including GPS tracking, scheduling... Read more

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EROAD

EROAD is a cloud-based solution that enables businesses to streamline processes related to fleet management, tax reporting, maintenance scheduling and more. It helps managers locate drivers and assets across locations, record vehicle... Read more

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Tookan

Tookan is a cloud-based delivery management solution that helps delivery businesses manage fleet and automate dispatching operations. It lets users assign tasks to delivery agents as per their schedules and track the live location... Read more

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Titan GPS

Titan GPS is a cloud-­based fleet management solution that helps fleet operators track and manage vehicles, equipment and mobile assets across Canada and the United States. GPS tracking hardware and tailored service plans are also... Read more

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eSpatial

eSpatial is a cloud-based mapping software that helps share, visualize and analyze multiple layers of data by transforming spreadsheets into comprehensible maps and graphs. Primarily catering small to large businesses, the software... Read more

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GPSWOX

GPSWOX tracks the location of vehicles and field service workers in real time. It helps users track locations and information such as vehicle speed, fuel consumption and travel history. Users can receive notifications through the... Read more

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Teletrac

Teletrac Navman's DIRECTOR is a cloud-based fleet management tool designed to help businesses combine data and safety analytics, location tracking, driver-dispatcher communication and compliance within one system. The program is accessible... Read more

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RTA Fleet Management

RTA Fleet is a hybrid fleet management solution that caters to fleet managers in different organizations helping them manage fleet maintenance operations. It offers a suite of applications including asset management, preventative maintenance,... Read more

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FleetSoft

FleetSoft is a fleet maintenance management solution suitable for businesses of any size in a variety of industries. It can be deployed as a cloud-based or Windows OS on-premise solution. Key features include vehicle management, work... Read more

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Vehicle Fleet Manager

Vehicle Fleet Manager is a fleet management platform that lets users create maintenance schedules, track vehicle expenses and monitor fuel consumption. The tool can also be installed on-premise and is suitable for various industries... Read more

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RASTRAC

RASTRAC is an on-premise fleet management solution for light vehicle fleets, large trucks, heavy equipment, construction and public safety vehicles. Primary features include GPS tracking, asset management and compliance management. The... Read more

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Emergency Reporting

Emergency Reporting is a cloud-based fire department and emergency medical service (EMS) solution that helps businesses manage records, budgets, audit trails and fire incident reports in compliance with national fire incident reporting... Read more

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Elromco

Elromco is a cloud-based fleet management solution that helps small to large businesses manage and streamline moving processes. The solution allows customers to access information about their shipments on an online portal and send... Read more

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Lytx

Lytx is a fleet management solution that offers video telematics, analytics, safety and productivity solutions for commercial and public sector fleets. Lytx also offers a Driver Safety Program, powered by their DriveCam Event Recorder,... Read more

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Verizon Connect Networkfleet

Verizon Connect provides fleet management solutions for government agencies and enterprise organizations. The Networkfleet platform is a GPS vehicle tracking system that offers reporting, vehicle diagnostics, fleet maps, and a fuel... Read more

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One Step GPS

One Step GPS provides a real-time GPS fleet tracking solution with no contracts, no cancellation fees and no equipment fees. The software is web-based with 2-60 second updating for all vehicle and asset tracking, and is able to be... Read more

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RouteSavvy

RouteSavvy is a web-based route planning platform that lets small to medium fleet businesses manage and track fuel mileage, labor costs, drivers’ activities, facilitating productivity and customer satisfaction. Users can enter multiple... Read more

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REDLIST

REDLIST helps companies make maintenance management work easier and more productive. REDLIST is a mobile-ready, cloud-based software-as-a-service (SaaS) platform accessible on computers and handheld devices. REDLIST also includes... Read more

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Oracle SCM Cloud

Oracle SCM Cloud is a cloud-based supply chain management solution that offers distribution, manufacturing, inventory management and fleet management within a suite. The product features product development, which allows users to... Read more

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FleetMaster

FleetMaster is a cloud-based fleet management solution for businesses that handle short- and long-term vehicle rental and lease as well as truck rental. Key features include vehicle management, customer management, GPS tracking, invoice... Read more

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1Shift Logistics

1SHIFT CONNECT PRO Our own design solution that offers the ability to capture GPS, temperature, humidity, tilt, light (capture when a door is open), and much more. This also includes a full offline mode to record data for a long period... Read more

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Deliforce

Deliforce is a cloud-based delivery tracking and management solution. The solution is used by organizations of all sizes across industries such as manufacturing, retail and pharmacy. Deliforce allows users to assign tasks to agents... Read more

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FleetHolder

FleetHolder is a cloud-based fleet management platform for small and midsize businesses that features a fleet management toolset and intelligent dispatching tools. Dispatchers are able to assign jobs based on proximity and real-time... Read more

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Momentum

Momentum IoT offers a 100% cloud-managed GPS Telematics product that helps field service fleet managers track and manage their fleets. The product is ideal for small- and mid-sized fleets with a need for simple, straightforward asset... Read more

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Traxroot

Traxroot is a cloud-based fleet management application designed for small to midsize logistics companies. The platform is operating system agnostic and features standard fleet management tools, such as dispatch and scheduling, GPS... Read more

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Fleet Harmony

Fleet Harmony is a cloud-based fleet management solution that helps trucking companies and other organizations that operate large fleets, such as utilities and public services, to carry out management tasks and routines related to... Read more

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EMDECS

EMDECS is a cloud-based fleet management software solution. It caters both to repair shop management and users seeking fleet maintenance capabilities. For users seeking fleet management solutions, EMDECS provides preventive maintenance... Read more

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eTrucks IFTA

eTrucks IFTA is a cloud-based fleet management solution that provides a fuel reporting solution for small and midsize fleets. Key features include a fuel tax calculator and International Fuel Tax Agreement (IFTA) reports. The solution... Read more

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FLEETMATE

For buyers looking for a way to track vehicle maintenance, FLEETMATE provides a variety of options for fleets of all sizes, both small and large. The system easily reminds buyers when maintenance is due, and allows them to track work... Read more

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Bringg

Bringg is a cloud-based solution that enables enterprises to streamline processes related to route optimization, supply chain management, dispatching and more. It facilitates integration with various third-party delivery services,... Read more

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Heavy Vehicle Inspection

Heavy Vehicle Inspection is a cloud-based fleet management solution designed for businesses managing fleets of vehicles such as truckers, shippers, logistics firms and more. Key features include inspection history, checklists, bulk... Read more

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FleetWave

FleetWave is a cloud-based solution that helps businesses automate the entire fleet management lifecycle through acquisition, disposal, regulatory compliance and auditing measures. Key features include mileage, GPS tracking, VIN lookup,... Read more

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Satrack GPS Fleet Management

Satrack is a fleet management solution for businesses of all sizes. It enables users a full 360-degree view of the fleet’s daily operations with real-time data on fleet metrics such as vehicle health, driver behavior, and fuel consumption,... Read more

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VIA

VIA is a transportation management solution that provides businesses with the tools to manage operations such as route planning, load calculations, carrier rate tracking, customer quote creation, external load tracking, fleet management,... Read more

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Trackimo

Trackimo is a cloud-based fleet management solution that helps consumer goods and logistics firms manage devices and handle dispatches. It uses GPS to track assets such as vehicles, field equipment, fleet, drones, heavy machinery,... Read more

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Atracio (Formerly O-Fleet)

Atracio is a cloud-based fleet management solution designed for car rental businesses of all sizes. It offers features like vehicle management, rental management, customer management and work order management functionalities within... Read more

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GPS Fleet Tracking

GPS Fleet Tracking by EquipTrac is a cloud-based fleet management solution designed for small to midsize firms in distribution, construction, utilities and delivery services. The software features standard fleet management applications,... Read more

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Rand McNally Fleet Solutions

Rand McNally Fleet Solutions is a cloud-based fleet management platform that enables businesses to streamline processes related to asset tracking, logistics, vehicle routing and more. The solution helps users track vehicles or asset... Read more

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Buyers guide


Last Updated: April 28, 2020

In the U.S., a fire department responds to a fire incident every 24 seconds.

With so many incidents to cater to, fire departments need to enhance their operational efficiency by improving incident and fleet management capabilities. If your fire department relies on clunky spreadsheets and manual data entry, you're hurting your ability to respond in a timely, efficient manner—and save lives.

Fire department software can help your fire station improve overall operational efficiency by automating core tasks such as incident, fleet, and personnel management.

In this guide, we'll cover:

What is fire department software?
Common features of fire department software
What type of buyer are you?
Benefits and potential issues
Key considerations

What is fire department software?

Fire department software is designed to help fire stations manage operations, personnel, equipment, and inventory. These tools help fire departments automate manual tasks such as record keeping and dispatch management, helping them respond to emergencies much more efficiently.

Screenshot of personnel management dashboard in fire department software

An example of a personnel management dashboard in fire department software (Source)

Common features of fire department software

Most fire department software products have common features, which can make it difficult to narrow your search and find a specific tool that meets the unique operational needs of your fire department.

Whatever product you pick, be sure it includes these most common fire department software features:

Incident management Records all fire-related incidents reported by the public and escalates situations to the fire department nearest the incident location.
Fleet management Helps fire departments manage their fleet of firetrucks and emergency vehicles, including maintenance, mileage, locations, and department allocation.
Personnel management Tracks personnel schedules, availability, and performance.
GPS tracking Tracks the location of firetrucks and other emergency vehicles to coordinate operations from a central control room.
Dashboard Centralized view to capture and track how all GDPR sensitive data is classified, labeled, protected, used, and stored.
Inventory management Helps fire departments manage equipment such as extinguishers, fire hoses, and helmets to ensure all equipment is accounted for and available for incident response.
Scheduling Schedule vehicle maintenance, equipment repair, and internal and external training for employees and the public.

What type of buyer are you?

Fire departments vary in size and type depending on the density and requirements of the population where they are based.

Larger cities, for example, require more personnel, equipment, and vehicles than smaller towns. Airports, on the other hand, often employ private fire departments to handle emergency incidents.

Before you invest in fire department software, make sure you identify what type of buyer you are and what unique operational requirements you need your software to meet.

    • Nonprofit fire departments: Also known as volunteer fire departments, nonprofit fire departments are often based in remote towns and smaller communities. Due to their distance from larger cities, local residents often create a dedicated team of volunteers to respond to emergency incidents on short notice. These nonprofit fire departments should look for free software that can integrate with fundraising tools to keep operational costs down.
    • Small fire departments: Fire departments with fewer than 100 personnel and a small fleet of vehicles fall within this category. Often located in small cities or towns with a small population density, fire departments in this group require the core common features of fire department software such as incident, fleet, and personnel management.
    • Midsize fire departments: These fire departments have between 100 and 500 personnel and are often located in larger suburbs close to metropolitan areas. Since these fire departments have more staff than the two smaller categories, they often require core features as well as optional features such as scheduling and inventory management.
    • Large fire departments: Fire departments located within metropolitan areas and large cities often have over 500 staff members and a plethora of firetrucks and emergency vehicles. Since they are located in densely populated areas, these departments often have multiple stations spread throughout a city and require a fully featured software suite to cater to their increased operational requirements.

Benefits and potential issues

No matter which category you fall in, it's important to understand the benefits of fire station software. These tools provide the following benefits (among others):

    • Faster response time to dispatch fire personnel: Once an incident is reported, the nearest station is notified through the software's incident management feature, and firefighters are dispatched quickly.
    • Increased operational efficiency: Fire department software often offers a dashboard that highlights key performance indicators (KPIs), such as equipment inventory, fleet information, and incident location. By reviewing KPIs in one location, fire department managers can optimize the operational efficiency of their fire stations.
    • Increased training and awareness of fire hazards: Most fire department software integrates with learning management systems, letting users create courses and training material to help new personnel understand fire hazards and safety measures.

Key considerations

When investing in fire department software, here are some considerations to keep in mind to make the most of your purchase:

    • Pricing: Fire department software is available in various pricing options based on included features. These options are often divided into three plans: basic, intermediate, and advanced. If you are purchasing software for the first time, start with the basic plan to assess if it meets your requirements before upgrading.
    • Third-party integration: Integrating fire department software with other tools increases the functionality of your current system(s) without making additional purchases. For example, if you already have a fleet management solution to manage firetrucks and are looking for fire department software to manage operations, make sure that the tools integrate with each other before making your purchase.
    • Mobile apps: Since fire station employees spend most of their time in the field responding to incidents, a mobile app can help them stay synchronized and in contact with their station. Determine whether mobile app functionality would benefit your station and your employees, and look for fire department software that offers a mobile app.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.