Linxup Software

4.18 / 5 (55)

Our advisors have recommended this product 1 time in the last 30 days

About Linxup

Linxup is a GPS tracking and fleet management solution for business with one vehicle or thousands of vehicles. With over 170,000 tracking devices in the field, and over 45,000 customers, Linxup is the easy, affordable, scalable, and reliable solution to your GPS tracking needs.

Linxup’s real-time GPS tracking allows users to track the precise location of their fleets or equipment. Users can track locations, see real-time speed of vehicles, and find the closest driver to a customer or delivery site. Driver score cards measure speed, harsh braking, sudden starts, and other metrics to give an accurate picture of driver performance and safety.

Customizable alerts send instant notice about speed violations, movement outside of designated locations, a...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

55 Reviews of Linxup

Average User Ratings

Overall

4.18 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(33)

33

4 stars

(12)

12

3 stars

(3)

3

2 stars

(1)

1

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 55 results

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Great vehicle tracking solution for low cost

Pros

Intuitive interface, uses Google Maps, easy to scale (and manage hundreds of vehicles).

Cons

Mobile apps need updated and occasionally have issues with speed limits in certain areas.

September 2019

Tina from Central Confinement Service

Verified Reviewer

Company Size: 51-200 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

September 2019

Central Confinement Review - Linxup

We have used Linxup for several years and we like it. We were able to price decline on our per unit price last year, and that is helpful. That makes Linxup even more competitive for us to keep, when we get good product for a good price. The service is lacking at times, but the overall product and service of Linxup is one that I would recommend.

Pros

I like how easy it is to use. It so easy to log in and see that it takes you directly to a map that show all of your vehicles, and with a quick list to see who may be offline. It also great to see who may need to vehicle maintenance with the check engine indicator online. The report are pretty easy to read and have been very helpful. A good product.

Cons

The support is what I have the most issue with in regards to Linxup. It really depends who you get on the phone. Some of the reps you speak to when a device loses a signal are great and quick, and don't try to keep you on the phone, but they want to solve your problem as quick as possible. However, the next time you call you could get a rep that acts like they are new and don't know what is really going on, which is strange to me how some representatives are so educated and others are not.

Reasons for Choosing Linxup

Pricing came into play in a big way along with all of the service and reports options that came with the competitive pricing.

September 2019

Mark from Canyon County Towing

Verified Reviewer

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

September 2019

Unprofessional and Poor Quality

Very bad customer service. Product does not work, push notifications are all wrong, maps and mileage are wrong. trucks send wrong info and the product does not do as they stated.

Pros

It is very bad and never works with no support at all!

Cons

Switch and bait. They send the product without a contract and then threaten you to keep their poor design. Admin does not care and money is their only object.

Reasons for Choosing Linxup

Price and options offered that do not work. I will sign up for these other products and tell everyone how bad this company is. this is my 47th letter!!!!!

Response from Linxup GPS Tracking

Replied October 2019

Hi Mark - It looks like you've been a customer for almost two years with several devices, so we're distressed to hear that you aren't happy. We strive to delight our customers and are anxious to make sure you're satisfied. It looks like some of the issues you've been having include incorrect installation of the wired devices and Google map speed alerts. Karen, one of our customer support reps, recently sent you instructions to correct the wiring, but we'd be happy to provide additional assistance if you'd like to give us a call. Speed limit data comes from Google, but we do have an easy way to update that if they are reporting incorrect data on your common routes. Just to clarify, we do sell our devices without contracts being required and never switch customers over to contracts unless they request it. We did recently send a standard update to our Terms & Conditions, but that does not change the terms of contracts or month-to-month service.

June 2019

Daron from Johnson Mechanical

Verified Reviewer

Company Size: 11-50 employees

Industry: Mechanical or Industrial Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

June 2019

Linxup experience

Pros

simple enough to use effective enough to provide needed information

Cons

devices are not as reliable as they should be.

Response from Linxup GPS Tracking

Replied June 2019

Hi Daron, thanks for your feedback! We're interested to hear more about the issue you're experiencing or the specific problem you're trying to solve. I'm including my personal contact info to you directly and I'll be happy to get you in touch with the right person, based on what you're trying to solve. You can also feel free to contact our support team at 1-877-732-4980 at your earliest convenience.

May 2017

Chuck from Natural Food and Product Retailer

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2017

We have been tracking our fleet for more than 2 years. We recovered a stolen semi within hours!

Pros

Ease of identifying vehicle locations on map and the alerts functions. I also like the report functions.

Cons

Dependence on the maps "posted speed limits". Although I can manually change the limit on sections of road I shouldn't have to waste my time doing so. I'd also like to see customizable vehicle icons so I can quickly determine which is which- ex. a truck vs. a car vs. a tractor.