LogMeIn Central Software

Pros

We switched from pro (5 users) to central (25 users) and it gives us more access while paying less annually. Great for a small office!

Cons

Remote access can be little ackward because it lags little bit so you cannot use it for a long time as if you are working at home.

love the product, use it all the time, just wish it was easier to log in, as we have multiple computers to log into, and with each one being different, can take a while to get in, also wish the screen display was better, as sometimes things are hard to read

Pros

ability to access clients computers to see what the real issues are
can work from home, or on the road and work as if you are at the office

Cons

the display is hard to read, as its no where near hi def
the logging in thru passwords can be difficult and cumbersome

Pros

You can access a person's computer whether it's a MAC or a PC. Allows the customer to deny or approve access to a person's computer before moving forward. Completely secure and trustworthy.

Cons

I have never had any issues with it. The service is straightforward and it does what it is supposed to do. Not one complaint.

This was indispensable when working from home.

Pros

This is an accessible and, convenient way to share your desktop with anyone. It allows remote access to one computer from another as long as they are both turned on.

Cons

I which you could link two computers in one move, not having to do it twice. Otherwise I would not change anything

Pros

The best remote access software I have used. It is a simple, easy, and secure way to access a computer without being in front of it.

Cons

This product used to have a free version. The subscription cost goes up every year. At one point, I accessed all of my computers (home and 2 offices) with this software. I currently only see the need to pay their subscription fee on 2 computers.

Pros

I really like this beacuse it has a SAAS application, different log in options and many more. Kudos to the developers!

Cons

There is not much I can say about this product because I can really say that Im fully satisfied with this software.

I tell my friends about this software all the time and I recomend it to any others IT techs that need to use remote software!

Pros

LogMeIn is by far the best remote software I've used. Having over 200 remote computers at various different business locations can be hard to keep organized but not wtih LogMeIn. LogMeIn easily lets you catolog machines by subfolders and it even lets you setup installation deployments!

Cons

I honestly cannot say there is anything about LogMeIn that I feel can be classified as a con! I love the software and I use it on a daily basis. With an average of 350 computers connected to it.

Pros

I like most that it gives me the ability to work from my home computer. I am able to log in within about 2 minutes and has saved me numerous trips to my office. I've used it in both my accounting and sales job and it really does keep my work info at my fingertips. Another great thing is that it gives our CPA the ability to remote in to get any documentation she needs without having to contact me.

Cons

Set up is a little demanding but their customer service reps helped. It is also a little slow, there is a definite lag especially when opening reports.

Pros

More functionality than chrome remote desktop, as you can transfer files. I also like the ease with which you can switch between monitors and the capability of blacking out the screen at the host computer.

Cons

It is slower and choppier; also, making the screen big enough to read clearly on the remote computer remains an issue. I'd like to see this a little faster, a little smoother, and with greater resolution.

Pros

Easy to navigate through the software and to link up with other desktops. Overall, I like LogMeIn but they need to make improvements for UX.

Cons

The pricing for the lack of improvements is a bit disappointing. I expect, with price increases here and there, for a software to continue to upgrade user experience. I don't see that happening here.

LogMeIn is a wonderful piece of software that is very easy to install, and requires little to no maintenance. I just wish that they would stick with one price and stand behind it.

Pros

Fully functional command prompt, registry editor, event viewer, task manager, service manager, etc., WITHOUT having to take over the PC you are working on! This makes troubleshooting and running scripts on remote computers extremely easy, as you don't have to wait until off-hours since you don't have to take over the actual computer. It's got a great system for organizing your computers into groups, and it's HIPAA compliant with all of the auditing and tracking required.

Cons

It's very expensive, and they keep raising their prices. They've raised prices by 3 times over the past 3 years. I expect this will continue.

Pros

The wake on lan feature is great and the web browser access is really convenient especially if you need emergency access and you don't have your computer/laptop with you and need to use someone else's machine.

Cons

There is very little to complain about it feature-wise. The only downside is the price which made me look for cheaper alternatives.

Pros

Ideal for remote access, remote massive installation, execute backup commands. Perfect for those who have multiple clients that need IT support. You can squedule multiple task to run in one or multiple machines.

Cons

It is a great software, the only drawback is the price, it increases, at the same time you get more services.

Pros

LogMeIn makes it easy to have a central repository to go to to be able to log in to all of the machines you need to remotely control. The interface is easy to use and I like how I've seen it continue to improve over the years.

Cons

As time has gone on the price has continued to increase at unexpected times, sometimes there was grandfathering, and sometimes there wasn't. Never know when they are going to hit ya...

Overall I rate this product very high. I get on a lot of various conference calls throughout my week and this tool is a necessity.

Pros

I've been using Open Voice for a while to conduct my conference calls and its been a great product. I even get an email summary after my call that I can record and track if necessary

Cons

We have had issues in the past with people getting on the conference lines, but that has been minimal.

Pros

Quick connection to office server from home. No need to log in every time, simply click on the device you want to connect to and you're in!

Cons

Occasionally can be slow, and sometimes if inactive for a few minutes you are automatically logged out.

Pros

Overall, we found LogMeIn easy to install and connect. Employees then have to create a LogMeIn account and designate their computer as the host computer, including creating and sharing a passcode, which they share with the administrator. However, once the program is installed, the credentials can be saved to speed up the login and connection process for future sessions.

Cons

The initial setup process is more involved and complicated for the host computer than it is for the admin.

Pros

I like that I can set a code that gets emailed to me that is required before logging in, since there are so many attempted logins from other countries. There’s a lot of personal information on my computer, so obviously I would like to keep it that way. It’s great that it’s free, but that goes without saying.

Cons

When I called customer service about all of the attempted logins from around the world, they were very unimpressed and said not to worry about it. Also, it would be a lot nicer to be able to use a keyboard and mouse just as if you were sitting at that computer instead of manipulating the screen around.

Pros

When traveling and working out of the area, LogMeIn keeps me connected to my desktop and sever. Once everything is downloaded, you are good to go! Very simple log in.

Cons

The price did go up, but considering what you’re receiving, I understand. To be able to stay connect while away is truly priceless.

Pros

Logmein enables you to remotely log into computers. It works well, even allowing you to import/export files directly (which is not possible through Chrome remote desktop). It works a little better than Chrome as well; faster, smoother operations, and more natural when working with multiple screens

Cons

The additional functionality of logmein, when compared to Chrome remote desktop (a free option) was not enough for me to continue using it; unless you're a heavy user, I suggest sticking with free software