CareSmartz360 Software

4.50 / 5 (4)

Our advisors have recommended this product 37 times in the last 30 days

About CareSmartz360


CareSmartz360 is an integrated cloud-based solution designed to manage private duty agencies. Included in the suite are point of care, billing, scheduling, accounting, HR, CRM, telephony and more. The system can accommodate different locations and franchises within a single platform.

The scheduling module offers multiple calendar views, drag-and-drop functionality, and suggested caregivers based on the needs of the client and the caregiver abilities. The telephony application automatically calculates hours worked, tracks mileage and expenses, and sends alerts if caregivers don’t show up on time.

The mobile app includes calendars and schedules, details about caregivers and clients, service plans, and other features. Access to data is role-based and permission-based, and customized push notifications can be configured. Integrated email and SMS allow agencies to communicate with caregivers.

The monthly pricing includes basic set-up, implementation, and professional services which are also available for agencies interested in extensive customization or large data migration.



Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

4 Reviews of CareSmartz360

Overall rating

4.50 / 5 stars

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-4 of 4 reviews

Do you use this product?Write a review

January 2017

Mathieu from True Companion Community Care

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Great All Around

I first approached CareSmartz360 as my home health care company was just getting off the ground. I was looking for a full solution that was scalable as we weren't in a position to pay for a giant one-time purchase software. CareSmartz360 provided us with a custom, high-quality solution that helped take the effort out of scheduling, document management, and even invoicing and payroll!

Pros

How seamlessly the scheduling works with the invoicing and payroll.

Cons

At times the software can be a bit slow loading from page to page.

April 2019

Jade from Neighbors in Action

Company Size: 2-10 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

New customer to CareSmartz360

The customer service has been outstanding. The program has saved us time, so that we can focus on the client rather than data entry.

Pros

I like that some of the functions take away the work I was doing so that I can focus on the client.

Cons

Sometimes you will need to do a work around to get the outcome you want for the program to work for your business.

January 2017

Gerard from Castle Home Health Care

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Awesome Home Health Care system

This is by far the best home health care system I have used and compared with others which are available. Best for the value of money period. Thanks, Caresmartz360, may our business live as long as we care for the elderly.

Pros

Everything. Especially the telephony system and schedule reminder through texts and emails

Cons

More features are still being developed.

March 2019

Brian from HomeChoice Home Care Solutions

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2019

Great software for independent agencies

CareSmartz has helped us eliminate paper time sheets and be able to run billing and payroll in a fraction of the time it used to take

Pros

Great customer support and excellent transition team.

Cons

How quickly it logs you out with inactivity