About ConvertDirect Booking Engine

STAAH ConvertDirect Booking Engine is a cloud-based booking solution for hotels, bed and breakfasts, motels, campgrounds and resorts of all sizes. It offers conversion tracking, a mobile-responsive interface and a rate-tracking tool.

ConvertDirect can be branded with company logos and colors, and users can configure booking packages, promotional codes, discounts and deals for customers. Automatic discounts can be set to appear at specific times. Customers can create trip itineraries and book multiple hotels, and users can also highlight offers on the booking page.

Reporting and analytics tools can help users track customer conversions, and other reports are also available. ConvertDirect is accessible in multiple languages and can handle various curren...


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Supported Operating System(s):

Web browser (OS agnostic)

132 Reviews of ConvertDirect Booking Engine

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(92)

92

4 stars

(35)

35

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 132 results

March 2018

Sameer from The Byke Hospitality

Company Size: 501-1,000 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Excellent Tools Introduce by Staah & Always keep on upgrading the same as WatchMyRate.

Its excellent tools in term of Reviews which is very important in every sector.

Pros

Staah is the product which i'm using since past 4 years, Their is 0.01 second down-time. Infact many a times Staah helps its partners in term on any issues or down-time from 3rd Party side.

Cons

Its have been seen & observed by me that Staah does take a lot time to introduce or update the product, As his Tech Team does not want to start any new think with-out any full proof plan. But from other side its always good for us as their is not error or down time is required to update the product.

Response from STAAH

Replied March 2018

Thanks for your review Sameer! We appreciate your feedback and will use it to improve our services.

July 2017

Sameer from The Byke Hospitality

Company Size: 501-1,000 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Excellent Design, Layout, Colour Change options, Banner Options & many more facilities is available.

Pros

Its Design, Looks, Banner Options, Flash Options, Scroller Option & many more facilities which Staah provided to sell your room on our Brand-Website which help us to increased more Revenue & guest satisfaction as well, Since we have moved our Booking engine to staah our ARR & Revenues has been increased by 7% & also being a Group of hotels its help to promote the other properties @ other locations.. As a marketing tools..

Cons

The Software should provide those guest details who have reached to the booking engine enter their details & did not complete the reservation. If this details are available with Hotel then Hotel can call the guest & convert him directly.

Response from STAAH

Replied August 2017

Thank you for your review Sameer! We're glad you enjoyed using STAAH Booking Engine!

June 2016

Harald from Turismo el Placer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

2.0

Customer support

3.0

June 2016

Helpfull software but can be improved

Extremly long setup time some employees have not been trained well at time of setuo, BE translation not complete and not sufficient, sometimes reservations do not arrive to PMS

Response from STAAH

Replied June 2016

Thank you for your review Harald. We are naturally sorry to hear of the problems you¿ve encountered. We worked to setup your property as quickly as possible but there were unfortunately some issues with the PMS connection initially, most of which were out of our control and all we believe are now resolved. We have checked our updates to your PMS and can confirm they are immediate. We acknowledge the shortcomings of translation on our booking engine and we are working to improve this as part of our continuous improvement program. And whilst we are a New Zealand company we have support teams around the world, including India. When a support ticket is raised, we assign staff to help customers based on staff expertise, location and time zone. For any further queries, please contact support@STAAH.com and we will help in every way we can.

June 2017

KHANG SHEONG from Kimberley Hotel Georgetown

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

June 2017

Overall is great and good enough

Instant online booking engine for my company hotel.

Pros

Easy to configure. Easy to change content. Great customer services. Nice looking UI. Mobile Friendly. Many choice of theme.

Cons

Promo code function limited. Server slow response time. Not that flexible to implement tracking code.

Response from STAAH

Replied June 2017

Thank you Khang Sheong for your review. We will pass your feedback to the team.

July 2016

Brad from Mt Potts Lodge

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2016

Mt Potts Staah Reveiw

From my first experience with your all your staff it has been professional, very very helpful and reliable service, the knowledge and support has been awesome and much appreciated. All the people have been an absolute pleasure to deal with and a pleasure to work with , normally I wouldn't do this, but Cheyenne and Raynor especially have gone above and beyond and really been a big help to our business, so we really appreciate that and they are a credit to your company. For us at times the support is a major factor for us, reliability and trust in our partners, being able to pick up the phone and call for assistance, email or the portal. All the people at Staah have been fantastic, thank you.

Response from STAAH

Replied July 2016

Brad, Thank you so much for taking your time to review STAAH. Your comments is much appreciated and it definitely motives us to do better!