eZee Absolute Software


 

eZee Absolute from eZee Technosys is a cloud-based solution designed to help hotels of different sizes and types in handling their day-to-day operations. The solution has a property management system with multi-property support, allowing hoteliers to manage the reservations and online distribution of various properties using a single login. eZee Absolute can be used by accommodation providers like independent hotels, serviced apartments, hostels, chain of hotels, resorts, bed and breakfast and guesthouses.

eZee Absolute provides features like front office operations, guest self-service, group management, profile management, rate and revenue management, yield management, housekeeping, analytics and reporting, hotel PMS app and more.

eZee Absolute is integrated with a hotel channel manager that automatically updates hotels’ inventory and rates on travel websites and restaurant POS called eZee BurrP! as well as eZee Optimus to manage transactions in hotel restaurants, bars, cafes and room service. The solution also integrates with eZee Reservation online booking engine, letting hotels manage their inventory and bookings from their hotel website.

 

eZee Absolute - Contract rates
 
  • eZee Absolute - Contract rates
    Contract rates
  • eZee Absolute - Room rates list
    Room rates list
  • eZee Absolute - Housekeeping management
    Housekeeping management
  • eZee Absolute - Dashboard
    Dashboard
  • eZee Absolute - Detailed sales report
    Detailed sales report
  • eZee Absolute - Calendar
    Calendar
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 2000, Windows 8

179 Reviews of eZee Absolute

 

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Software Advice Reviews (8)
More Reviews (171)

Showing 1-8 of 8

Halima from Veris
Specialty: Healthcare / Medical Centers
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2018

March 2018

Master account

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would choose another channel manager because they update the software and change it like 360 degrees form night to day all the time

Pros

Many features for all the hotel admin
Connect with almost the most OTAs on the market
Have a 24/7 support

Cons

If one of the rates is not ok because of any reason like an OTA discount everthing get wrong
Not so user friendly for the hoteliers
Many features that are for the same use
Not a pretty interface
One of the most expensive channel manager
The support team is on India so the english is really confuse sometimes

Review Source

  Response: Navneet, eZee Technosys Pvt. Ltd.

Date: May 2018

May 2018

 

Hi Halima. Thanks for the review. We have rolled out only one major update in past few months and that was a complete revamp. Most hotels loved the new version, while the old version is still available for those who prefer. We are sorry that you have faced issues in updating prices, in that case our support team and your Account Manager in particular would have helped in resolving the issues. Also, we are sorry to hear that you have faced issues in communicating with our support team. Please write to us at cm@ezeetechnosys.com or reach us on our 24x7 live support if there is anything we can be of further help. Regards, Team eZee.

 
 

Marco from Quinta do Lagar
Specialty: Independent Hotel
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Has a steep learning curve but support is very responsive on showing how to use it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It provides great flexibility as far as room configuration/rates/availability
User support is usually quick to reply to emails

Cons

The user interface is poor. The menus and options are not intuitive, making it hard to navigate. If I don't use it for over a month I always need to check my notes to know how to get to the right page.

 
 

Edwin from Willowbank Hotel
Specialty: Independent Hotel
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

The software package met and exceeded our expectations.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

As we continue to use the product we will be sure to update our review.

Pros

No hardware and maintenance needed just a pc and internet connections. Very versatile and configurable to our environment.

Cons

I have not found any so far. Internet speeds are not really their fault. There is the fact that the absolute package is only online would be the only fault so far.

 
 

Mohammad from Visual technology
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Excellent experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Excellent product

Pros

Easy to use, features are very helpful, I recommend this software for all hotels, thank you for the Ezee team

Cons

Nothing, I use the trial version, and it meets our business needs, I recommend this software for all, try it and then judge

 
 

Rajagopalan from Jyothi Suites
Specialty: Conference / Banquet Center & Hotel
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Simple but powerful for small and medium hotels

Ease-of-use

Functionality

Product Quality

Customer Support

Great solution for small and medium hotels.

Pros

Customer support. Onboarding process. The functionalities are well designed. They have suite of companion solution for channel management and revenue management solutions.

Cons

Needs little bit of orientation to use the solution. But I have experienced unlimited training ( free ). They answered all my doubts.

 
 

Anita from SOURENEE LEAVES PVT. LTD.
Specialty: Resort

September 2015

September 2015

Hospitality Simplified

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

eZee Absolute is a very user friendly software and meets all our requirements related to Reservations, Accounting and Statistics. The Support Team of eZee Technosys Pvt. Ltd. is extremely helpful, cordial & professional. They have been very patient in understanding and customizing the software to suit our requirements.

Likes Least

Nothing so far. The functioning of the product and the support of the vendor is very satisfactory.

Recommendations

Should go for this software to understand the ease of operations.

 
 

Ali from SEARCH MALDIVES PVT LTD
Specialty: Hotel Management Company

August 2015

August 2015

Wide array of solutions with helpful staff

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Cloud based solution with good technical support & wide array of related solutions. Good Value for Money!!!

Likes Least

Few times i have experienced difficulty in communicating. Have experienced difficulty in managing promotions on booking.com compared to other OTAs

Recommendations

Extremely helpful and friendly staff. We are using following applications from eZee;
1. eZee absolute (Front Office Management)
2. eZee Centrix (Online Channel Management)

After using the above applications we are happy with their solutions so far and we are planning to integrate our accounting package, with eZee system. We will be taking BurrP to manage our restaurant.

Haven't had a chance to work on similar products from other competitors, but based on our experienced with eZee, i would definitely recommend their solutions to others.

 
 

Werner from La Terraza S.A.
Specialty: Other

August 2015

August 2015

eZee Absolute made our life easier

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

eZee Absolute has very useful report tools and eZee staff is always willing to help the hotelier to know all about the system.

Likes Least

I would say we do like all about the system. Maybe it should be better if we could have tutorials in spanish.

Recommendations

I would suggest to use a demo account for a few days and check if the system is good for your business. We assure you that eZee Absolute will adapt to your business, if not then eZee staff will help you find the way.

 
 
 
Showing 1-20 of 171

napak from cello hotel
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

easy for everyone

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

funtion so easy to use if you have any problem in system or using you can chat with ezee team to consulte so helper and usefull.

Cons

can work on mobile so we can work every where.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: October 2018

October 2018

 

Hello Napak, thank you for sharing your feedback. It makes us feel great that eZee Absolute is simplifying your hotel operations and has transform the way you conduct your hotel business. We assure you to keep delivering our solutions and services. If in case, you are stuck or confused with eZee Absolute, do reach out to our support team. They are available 24x7x365 just to assist you.
Regards,
Team eZee.

 

Jos from Hotel La Rosa del Paseo
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Ezee Amazing how we could survive without it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am still amazed how easy it is to use and how much time we gained with it. Not to mention how much more revenue we generated with it! I am very glad that the easy team keeps developing its product!

Pros

We are a small hotel and use Ezee 2 years now, it is very easy to use and the Distribution system makes it all worth while. It is easy to use for all receptionist. And if you have an issue you just contact the help desk and they will help out right away.

Cons

If there is anything to say, I would like to improve the group module mostly concerning invoicing. To be able to generate just one invoice number for a group would be easier for our administration and the clients or agents.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: October 2018

October 2018

 

Hi Jos, it's great to know that our solutions are exceeding your expectations and beyond. We assure you to continue imparting our best services. Taking our solutions to the next level is a constant effort from our end, wherein your suggestions fit perfectly. Do keep sharing more suggestions at cm@ezeetechnosys.com.
Regards,
Team eZee

 

Melanie from Amorita Resort
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

eZee Absolute Review - one of the best PMS!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

What I like the most is that the system is 99% complete and 100% flexible. Almost everything that we have is already in the system. The system is user friendly and all reports can be extracted to different formats. But aside from the system, I really love their customer service. ezee representatives are always available to help us whenever we have concerns/inquiries. Thumbs up to the live support team. :-)

Cons

There were just several reports which we need but are not yet available. But overall, the system is great!

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: August 2018

August 2018

 

Hello Melanie,
Thank you for your review. We're happy that eZee Absolute has made your work much easier than before. We assure you to keep imparting our best services. Addressing your cons, you can send your suggestions to cm@ezeetechnosys.com or can contact our account manager anytime.
Regards, Team eZee.

 

Kayo from Sumifuku

July 2018

July 2018

GREAT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everything you need to run hotels is here. We manage vacation rental apartments, and their system works perfectly. Especially support service is amazingly helpful. Esp, Sales rep in Japan from live support team is truly passionated and experienced. Also we love their attitude to try out new things listing to our needs.

Cons

If we can use multi-lingual option internally not changing the account, that would be helpful. But this is minor.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: August 2018

August 2018

 

Hey Kayo, Thank you for your review. We are happy that you're quite satisfied with the functioning of eZee Absolute. Concerning to your cons, we will make sure to fix it. Keep sharing your suggestions at cm@ezeetechnosys.com. Regards, Team eZee.

 

Gabriela from Internet

July 2018

July 2018

Great Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like they have chat support and helped me today was awesome.
It has many useful functions
And good analytics which is super important for revenue management tasks. Having basic metrics as soon as you log in, on the dashboard is great.

Cons

I have to say is not super user-friendly because with other systems you normally can do everything intuitively on your own.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: August 2018

August 2018

 

Hi Gabriela,
Firstly we would like to apologise for the inconvenience caused. Our efforts are constant in making our products more and more user-friendly for you. You'll surely see some transformations from time to time. However, we insist you take a full-fledged training of eZee Absolute so that you get along well with the software. If anything else, please get in touch with your account manager, who'll be the best assistance in this case.
Regards,
Team eZee

 

Spencer from Victoria Home
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Great, Fast Respond

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quick and Easy

Pros

quite easy to get adapt to the system, user friendly. live support is quick and responsive thanks to Mr. Sagar. working on the cellphone apps, moving forward since 2years ago when i 1st started

Cons

too many limitation, many function is not practical, and too many updates within days, should accumulate the system update and do it once a months or more.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: August 2018

August 2018

 

Hi Spencer, Sagar is overjoyed to hear to read this. We're glad to know that you're finding eZee Absolute easy to adapt to. We regret the inconvenience caused to you due to recurrence of updates in the system. We're constantly working to enhance your experience through better features and technologies. Do share your suggestions and limitations at cm@ezeetechnosys.com we'll find the best solution for you. Best Regards, Team eZee.

 

Eben from Dash Luxury Apartments

July 2018

July 2018

I am relative new to the system and am in a learning phase. I love that it is cloud base.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That I can log into the system and have full access. That the system is web based / cloud bases which means I can log in from everywhere!

Cons

There are a couple of negatives. You have to learn and remember how to navigate the site. Also we were promised a seamless integration with airbnb and that was not true. Rates don't upload immediately. I believe this problem will be resolve from 1 August 2018?????
Also we request a report that show all booking details for a guest including when payment was received, etc. It is months later and we are still waiting.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: July 2018

July 2018

 

Hi Eben, Glad to hear that eZee Absolute is suiting your needs. Regarding the Airbnb integration, we're working on the connectivity and you'll be able to avail the seamless experience soon. We apologize for the delay and inconvenience caused to you. We're working to make your experience better. For further assistance or training of eZee Absolute, you can contact our 24x7 Support or email to us at cm@ezeetechnosys.com. Best Regards, Team eZee

 

Mahathir from Dream World Resort, Kundasang

June 2018

June 2018

Excellent software. it is very customer-centric. I like it very much!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The Reservation list, Group Booking, Folio Management, Invoice, Stay View interface, Housekeeping, Maintenance, eZee Centrix, and eZee Reservation.

Cons

The eZee Absolute hotel app sometime slow and lag especially the notification page. Furthermore, it doesn't have the feature of making a reservation.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: July 2018

July 2018

 

Hi Mahathir, Thank you for sharing your feedback. We've forwarded your issues to the concerned team. You'll have a solution soon. Meanwhile, can you check if the app is up-to-date? If the problem still persists, do contact us at cm@ezeetechnosys.com. Regards, Team eZee.

 

Semugaza from Diplomat Apartment Kacyiru

June 2018

June 2018

I very happy for the support given by Representative.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I can manage all the Rates/Inventory and the Bookings from one place, like Expedia and Booking.com from one portal.

Cons

Nothing as of now, because I am still learning the software but this eZee Centrix is works much better then other Channel Managers..

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: July 2018

July 2018

 

Hi Semugaza, it's great to see your feedback here. In case you're stuck somewhere, our 24x7 live support team is always there at your beck and call. Regards, Team eZee.

 

MARGARET from Fortune Karama Hotel

June 2018

June 2018

The software is user friendly, its easy to work on

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

when changes are made in the rates and availability they are displayed on other OTA's with in a second.

Cons

We have still not faced any problems relating to the software. Its working properly and rates and availability are updated on time.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: June 2018

June 2018

 

Hi Margaret, Delighted to hear your kinds words for eZee¿s channel manager! Thank you and Best Regards, Team eZee.

 

Cheng Nick from Kitolo Home Stay

June 2018

June 2018

Prompt reply and very detailed guidance. In addition,thumb up for one of the rep showed his profession

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's very easy as it's name eZee. Many operations from one place. This PMS is awesome and works very efficient and can manage all from one place or view.

Cons

There's nothing so far where I can say least things about this software. But sometimes it runs very slow.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: June 2018

June 2018

 

Hello Cheng, thank you for your review. We are glad that you are happy with the operations carried out by eZee Absolute. We assure you to continue imparting our best services. We suggest you to run a check of your browser as well as internet service provider for slow connections. If the problem persists, do reach out to us at cm@ezeetechnosys.com. Regards, Team eZee.

 

Henry from H-hotel

June 2018

June 2018

its a very good PMS system, technical support very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This PMS is very efficient and makes my work more easier, I can have the best view of the Rooms and the Guest in the Room View Option as well as Stay View. I like the Night Audit Feature. And I can do the operations from one place such as void, cancel, amend stay, room move, settle folio, checkin, checkout etc..
I just love this PMS

Pros

its friendly use.. easy to manage it . It works absolutely fine and much faster than any other cloud based PMS.

Cons

Manage the Bookings on One Screen. Very easy to do the Operations and have the best features. I like it.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: June 2018

June 2018

 

Hello Henry, Thank you for such a warm review. Keep sharing your suggestions at cm@ezeetechnosys.com. Regards, Team eZee.

 

Vishwajeet SIngh from Trulyy India Hotels and Resort Pvt. Ltd

June 2018

June 2018

Easy to use and Saves Time as well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We are using the eZee Front Office software since last two years and found it very simple to understand for every one . It makes all the Front Desk operations very fast and accurate and we are completely satisfied with it. The regular updates and new features added everytime saves time, and makes guests happier.

Cons

No comment. All works perfectly in my personal experience. outstanding service by the team. Thanks again guys

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: June 2018

June 2018

 

Hi Vishwajeet, Thank you for the positive feedback. Best Regards, Team eZee.

 

Mahesh from Bigfoot Hospitality
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

The Software is great but the best part is the Operation support provided by the team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The bookings engine front end and back end is great. The new UI is great for the Analytics. The functions and few features are great if we compare it to the pricing. Support provided by the Support guys are best in class so overall its an awesome combo.

Cons

The booking reports need to be improved. Also when the report is exported to excel the format is not very great to play with the data.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: June 2018

June 2018

 

Hello Mahesh, Thank your for your feedback. We are happy to learn that you are satisfied with the operations carried out by eZee Absolute. Concerning your cons, please share the details of improvements you need with your account manager. They will be the best person to assist you. Regards, Team eZee

 

Leslie from Widebed Sdn Bhd

May 2018

May 2018

eZee & team (Parth Bharta) provide a great support along our business despite the new challenges!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Most of it a quite useful, managing the rates and inventory all at once. Frontdesk, centric are easy to use, checking reports and monitoring our daily operation easily.

Cons

some features are not to our requirement - such as getting individual report of each room unit. That plays an important role in our business - vacation rental management, where we report to each individual owners of the property units.
Managing some changes of settings would be great if all properties can be done at once.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: June 2018

June 2018

 

Hi Leslie, it's great to see your review here. We'll share your appreciation with Parth. We've noted your suggestions and passed to the concerned team. We'll definitely do our best to cover each aspect of your vacation rental management in our solutions soon. Keep sharing your feedback at cm@ezeetechnosys.com. Regards, Team eZee.

 

Sophara from E Penh Co Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

I have more than 2 years experiences with eZee Absolute. This software is really helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- More Functions
- Ease of uses
- Attractive Interface
- Well Document Guidelines
- 24/7 Live Support from eZee teams

Cons

- Account manager is really helpful who is always support all kind of helps.
- Few click to perform operations

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: June 2018

June 2018

 

Hi Sophara, thanks a lot for such kind words. Our 24x7 live support team is always ready to assist you in case you need anything. Regards, Team eZee.

 

Darshan from Stops
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

User-Friendly and Easy UI

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Its make a hotelier life easy.

Pros

Great User Interface, We can easily create multiple users and easy to manage. Easy to connect with all OTA,s

Cons

Nothing, ezee is very nice they have a great team who help us all the time. They have a great response time

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: June 2018

June 2018

 

Hello Darshan, thank you for your review. Thank you for praising our support team. We are delighted that eZee Absolute is adding to your work pace and making your work style dynamic. We assure you to keep adding charm in the way you contact your business by making it more efficient with the help of our technology and services. Regards, Team eZee

 

Maíra from Capital Hotels
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

An easy software for the Front Office and Back Office control.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A better trained staff and a better managing of the hotel´s Front Desk and Houskeeping

Pros

Easy lay out for Front Desk staff. All important information at a glance. Easy management of reservations, rooms, check in, check out.
Reports for all important daily operations for the hotel, Front Desk, Housekeeping, Back Office and Managers.

Cons

I´d add an faster way to assing the reservation to the rooms, a feature where the Hotel Manager could set line guidance for the assigment of the rooms and it would be done automaticaly by the system for all reservations upon request.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: June 2018

June 2018

 

Hi Maíra, we're happy to get such a wonderful feedback regarding software and support staff. We'll surely look into your suggestions and get back to you with the best possible solution. If you have any questions, you can always get in touch with our 24x7 live support team. Keep sharing your suggestions at cm@ezeetechnosys.com. Best Regards, Team eZee

 

Margret from CapitalHotels

May 2018

May 2018

Over all a positive experience and really easy to learn how to use the software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How user friendly it is. The fact that it is Cloud based and I can work from wherever I want in the world. Grate customer report.

Cons

There are a few things I would like to see improved:
The possibility that it's possible to search for a voucher number
When making a group booking I would like the reservation card to open directly, it is time consuming to have to search for the reservation again to finalize the booking each time you make a reservation.
That it is possible to have a group name and then name for each individual of the group at the same time

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: June 2018

June 2018

 

Hi Margrét, thank you for your feedback. We regret the inconvenience caused. We suggest that you get in touch with your account manager, as they will be able to guide you with the best possible solution for your cons. Regards, Team eZee.

 

Daniel from City Park Hotel
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Amazing property management system that is extremely easy to master.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very user friendly with all necessary features. Frequent updates to ensure that everything is up-to-date and any requested improvements are implemented.

Cons

The function to manage groups in the system was not great once we started using Ezee two years ago, but is already multiple times better than what it was.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: June 2018

June 2018

 

Hello Daniel,
Thank you for the review.
We are glad that you are finding eZee Absolute better and that it has made your work easier. We are always trying to make our products better to make them user-friendly for our clients. In case you have some query, your account manager is always at your service.
Regards,
Team eZee.

 
 
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