ADP Workforce Now Software

4.36 / 5 (4,420) FrontRunners

Our advisors have recommended this product 13 times in the last 30 days

What is ADP Workforce Now?

ADP Workforce Now is a comprehensive solution for managing HR, payroll, talent, compliance, and employee benefits. This workforce solution is suited for businesses with more than 50 employees looking to streamline HR processes. ADP Workforce Now includes capabilities such as payroll processing and tax filing, performance management, compensation management, talent acquisition, time and labor management, benefits management, analytics, plus more.

This fully integrated HR software is built on a single database, which automates data synchronization and helps human resource teams minimize manual administrative task procedures. ADP Workforce can integrate with other HR and business applications via the ADP Market...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

4,420 Reviews of ADP Workforce Now

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(2,363)

2,363

4 stars

(1,453)

1,453

3 stars

(463)

463

2 stars

(94)

94

1 stars

(47)

47

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 4420 results

December 2019

Shilleah from SMW Refrigeration & Heating

Verified Reviewer

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

December 2019

Love this for our company payroll!

Quick and efficient now that all of our employees information is imported over. Great feedback from our employees with the online login and viewing of past checks, paid time off, etc.

Pros

It is easy to access, and store/add data from week to week. It is implemented well for our technicians and sales agents to log in online and view all their payroll information.

Cons

There was a bit of a learning curve at first, and did take some time to learn and import all our previous payroll information.

July 2019

Yuri from bs group

Verified Reviewer

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2019

Workforcenow for productivity

It helped us to deal with HR matters effectively so that we could see everything with detailed info.

Pros

Customization with it is incredible. Reporting features add more value to the software and as well increases the productivity. Pricing is quite reasonable. Mobile version does really well unlike its peers.

Cons

Customer service should be upgraded. The software could be better integrated other platforms. I would like to see changes immediately because sometimes I have sign out and sign in to see changes.

Reasons for Choosing ADP Workforce Now

It provides better recruiting and HR outsourcing services. Besides prices are highly reasonable for the paid plans.

July 2020

Louis from LWGM Inc

Company Size: 2-10 employees

Industry: Music

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Highly efficient

Interface is userfriendly. The backoffice control that allows all admins to monitor, adjust and even supply answers for various staff members is great.

Pros

I've had the privilege of utilizing ADP software for quite some time now. I must say the back office sufficiency is amazing, the online platform is user friendly. Lastly, the customer service support for new people is beyond impeccable. Thank you ADP for your service and excellence.

Cons

If I could improve, I would make the onramp to the back office more accessible. However, I understand the security protocols needed when hosting online financial information.

Reasons for Choosing ADP Workforce Now

For the proven trackrecord with nonprofit organizations in my community (Joliet, IL).

July 2019

Liam from Pinnacle 21

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

4.0

July 2019

A Lot of Buck for Little Bang

To piggyback off the last response, the overall experience was quite poor when it came to the actual resource navigation of the site. As I took this role over managing this system, it became apparent that there was a very limited amount of knowledge as to what information this system even held, let alone how to actually access it. To take it one step further, these types of scenarios became more difficult as if there was a situation that hadn't been encountered before, only the administrator was able to handle that particular issue on behalf of the employee. Multiple times when employees attempted to handle benefit package errors/changes and were unable to make any effect. This said, if it were a personal issue, sometimes employees problems would go unresolved in lieu of having to have someone else handle that problem for them through support.

Pros

The software and services that ADP provides are some of the most wide ranging and highly customizable you can find on the market. Being the largest name, they're able to bring in partners quickly and therefore have a good amount of integrations and other employee resources that you won't be offered through smaller providers. For example, the Life Mart package for employee discount programs is easily one of the most missed pieces of our prior platform (wasn't able to find comparable tool at similar price point).

Cons

The navigation and overabundance of links (that generally lead to the same place) make this software very hard to use. On the home screen alone, there were over 30 different options of where you could go from that screen and not a ton of specificity enough to make you confidence that you're even going to the right place. Theres a lack of actual substance that bothers me. Outside of creating reporting based on the information within the system, the system itself is more or less a portal that connects all these other insurance and investment platforms. The system itself doesn't really do as much as you'd expect for what you pay for. If you're a massive organization and have daily applications of the reporting the system generates, I'm sure it would change things a bit but for your typical small company, it's a bit too deep of a package for their to be so little customization.

Reasons for Choosing ADP Workforce Now

At the time, the name carried a good amount of weight. Not having prior experience utilizing a similar system and bringing ADP on at this time, it provided more confidence on our end to know that we were using the tool that the majority of the industry was using.

May 2020

Linda from Finance of America Reverse

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Best Way to keep Time

We use this to keep track of our shift and PTO. I really enjoyed the PTO system, made it so convenient to plan vacations with the calendar PTO estimator.

Pros

ADP responded quickly and updated the information just as quickly. Very user friendly, plus clear instruction on how to perform task.

Cons

I can't think of anything I disliked about ADP. It was always working and fast to update. Easy to use without any training.