ADP Workforce Now Software


 

ADP Workforce Now is a human capital management solution for companies with more than 50 employees. The core capabilities of the solution include human resources management, payroll, benefits, talent management, compliance, time and labor management and analytics and benchmarking.

The fully integrated suite is built on a single database, which automates data synchronization across different components and helps users to minimize manual administrative tasks. The platform also integrates with other HR and business applications via the ADP Marketplace and APIs.

With ADP Workforce Now, clients also receive self-service tools for employees and manager, such as the widely used ADP Mobile app, to access paychecks, W-2s, timecards, benefit information and more; proactive compliance and regulatory alerts; external perspectives on making HR and business decisions with the help of ADP Benchmarking, the ADP Research Institute and ADP Professional Services; and access to a client community with more than 50,000 peers.

 

ADP Workforce Now - Multi-device accessibility
 
  • ADP Workforce Now - Multi-device accessibility
    Multi-device accessibility
  • ADP Workforce Now - Job benchmarking
    Job benchmarking
  • ADP Workforce Now - Post job details on various job portals
    Post job details on various job portals
  • ADP Workforce Now - Manage candidates profile
    Manage candidates profile
  • ADP Workforce Now - Benefits management
    Benefits management
  • ADP Workforce Now - ADP Mobile
    ADP Mobile
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

2,348 Reviews of ADP Workforce Now

 

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Software Advice Reviews (325)
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Showing 1-20 of 325

mary from Critical Power Group
Specialty: Energy
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

ADP Payroll Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The easy of use and the ability to access on smartphones and tablets is great. All of our employees are able to have access to their records from any location.

Cons

You must have internet to be able to access the data since it is a cloud based software program. Limits the availability to our employees

Review Source
 
 

Abreana from Sage Hospitality (prior)
Specialty: Hospitality / Travel
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Slightly behind the curve but still gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

ADP is easy enough to use as both an employee and supervisor. Multiple platform capability is a must.

Cons

Adjusting punches can be time consuming. The mobile app functionality isn’t bad, when it isn’t being glitchy. The company is consistently working on improving the functionality though.

Review Source
 
 

Jodi from Perry's Ice Cream Company Inc.
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Good for mid-sized businesses. Offers flexible set-up and nice option for remote workforce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Employee self-service has been a valuable feature for our company.
We also like the resource center with acknowledgement feature.

Cons

Wish we could customize the company landing page more than is available now.
Recently, ADP has gone through multiple updates/upgrades and page layouts have changed. This is confusing to some of our employees

Review Source
 
 

Katelyn from Propark America
Specialty: Transportation
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

ADP Workforce Now product has some room for improvements

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

User friendly -- easy to use and understand. ADP WF Now is aesthetically pleasing to the user, and the menu layout seems intuitive enough to understand.

Cons

Lack of flexibility and customizations to your company's rules. ADP WF Now is very much an 'out of the box' product that offers little flexibility in adapting to your company's rules.

Review Source
 
 

D O from D & L transport
Specialty: Transportation
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

extremely easy to use and itgives you more bang for the buck. I was looking for something simply to use

Cons

It was a little hard to set up, but then I'm not computer savy. someone with some computer knowledge could it do it much faster

Review Source
 
 

Gil from Antique Lighting
Specialty: Other Services
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

ADP is a good addition

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

ADP Workforce now is very simple to use for a small business but has a wealth of information and resources to help you.

Cons

I really liked the ADP product and enjoyed using it, but at times I found the ADP rep to be a little pushy about wanting us to implement upgrades. Other than that no complaints.

Review Source
 
 

Sandra from QuoteWizard
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Pretty user friendly way to keep track of paychecks

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It’s been pretty user friendly in terms of being able to check on your previous paychecks and it’ll give you the breakdown of your pay

Cons

I can’t think of any cons because I really only use adp to track what my company is paying me so there are features I’m not using

Review Source
 
 

Aamir from jumeirah
Specialty: Hospitality / Travel
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Easy and user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall a good product

Pros

Fits all the needs and helpful to HR and the Payroll .. less overhead costs and the good support from the vendors

Cons

Need to manually update the time change twice every year.... would be convenient if these are automated

Review Source
 
 

Debbie from The Wilderness Center
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

As a employee who spent much of my time on the road, ADP was easy to log in and track my payroll. It was user friendly and easy to navigate.

Cons

To be honest, I cannot think of anything that I disliked about the ADP program other than logging on could sometimes be a challenge since interenet service could be spotty in certain areas.

Review Source
 
 

TJ from SHG
Specialty: Food / Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Most secure, dependable comp

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use, simple layout, easy to use, look up info, track stubs, etc. Makes managing payroll that much easier

Cons

No real complaints. Need to come up with some more characters to meet the minimum when no cons is tough

Review Source
 
 

Sydny from Mead Public Library
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Easy to use and to navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how easy this program is to use. The simplicity of it makes it very user friendly. I have used both the iphone app as well as the browser version.

Cons

There really are no major cons, however I do think that the data offered is very limited. That may depend on your user level though.

Review Source
 
 

Brian from Pole Star Experiential Learning
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great HRMS platform

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Very user friendly and extremely easy to use. A one stop shop for time keeping and benefit management. You can also use for schedules.

Cons

Not sure I have a con for this software. The one downfall is the mobile app. It is a little harder to use and hard to navigate correctly.

Review Source
 
 

Catharine from VCA INC.
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

They Messed Up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It has a lot of features that can work with any company. We used it as an HRIS/Payroll for a couple of years.

Cons

They made a few errors that violate compliance. Since then we switched companies and haven't looked back. When we called afterwards for some records information, they were horrible and still salty about the switch.

Review Source
 
 

cliff from HairCut Corner
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Very expensive compared to others

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

helpful to process 941's 940's, but thats about it, my experience with them is they think because they are a major player, they don't need to respond timely

Cons

customer support leaves much to be desired, hard to get thru, do not resolve issues timely - just give off bad vibes

Review Source
 
 

Erika from DMCI Homes
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

ADP Workforce Now. Best Organisational App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

An excellent application adopted by the company. Our employees appreciate their personal information can be viewed easily and securely. The business can approve or deny requested time off. Recommended for any business.

Cons

Found no issues or operational problems. Employees can punch in and out easily. Offers simple and solid foundation.

Review Source
 
 

Annaliza from DMCI Homes
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

ADP Workforce Now. Complete Staffing App.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This application compliments our business staffing requirements by allowing our employees to clock in and out which the business can monitor easily. Our employees can also see their payroll and benefits. Offers high security which keeps the bugs out. Excellent assist to our business. Highly recommended.

Cons

This is a very safe and secure platform for our team. Easy to operate and access all the excellent features.

Review Source
 
 

Josephine from DMCI project developers Inc
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

ADP Workforce Now. Excellent Staffing Control

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Our staffing business needs are met with the Workforce Now application. Controls all employee requirements from clocking in and out to requesting time off. They can view their benefits and other personal information easily. Frees up your business time. We recommend.

Cons

No problems with this app, very user friendly. High security keeps everything safe. Flawless app. Comes highly recommenced.

Review Source
 
 

sara from ST JUDE COMMUNITY HOMES
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Good customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The program is really helpful to compliances with all the payroll and HR legal changes. The program has many reports for statistics purposes, but it is not always easy to get because you have to customize your own reports. The best for the WFN for me was the support and customer service. When I called ADP there is always a rep that help me.

Pros

Everything is in one platform(payroll, HR, Onboarding, benefits, timesheets, payroll taxes). It can be export to an accounting program (Quickbooks). The online resources are excellent.

Cons

The set up takes some time, also change the permissions required to make a call to ADP. The training for new users or managers can be a challenge if they are not tech-savvies.

Review Source
 
 

Alexis from DMCI Homes
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

ADP Workforce Now. Excellent Staffing App.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Keeps track of payroll, time and attendance. Business can approve time cards and time off for employees. Staff can access HR and view benefits. High security with username and password. Excellent application.

Cons

Unable to find any issues with this app. Staff find it easy to to see their pay before depositing to the bank.

Review Source
 
 

Michael from DMCI Homes
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

ADP Workforce Now. Best Payroll Organizer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Excellent mobile tool to collate all timekeeping and has easy access to payroll and time keeping. Employees benefit from an array of features relating to their salary data. HR is also accessible. Very good application.

Cons

Found no operation or operating problems, easy to use and user friendly. Our employees like this tool.

Review Source
 
 
 
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Showing 1-20 of 2,023

Shannon from Applecare Immediate care
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Easy to use, lots of extras

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall I have thoroughly enjoyed using ADP. The app Is quick and easy to access for clock ins and pay Stubbs. The website has so many extra tools for learning!

Pros

I love the discounts they offer clients. The app is easy to use and has upgraded nicely over the last year!

Cons

Custome suppprt is neither excellent or horrible. Just middle of the road

Review Source: Capterra
 

Amanda from Mesa
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Great Timeclock

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

If I ran my own business I would use this software. It keeps our company very organized as far as time-off, payroll, employment date, PTO, etc.

Pros

easy to use
all-in-one
you can highlight company specific news
all the features it includes

Cons

there is often a delay between the time clock and the adp system, but nothing too extreme

Review Source: Capterra
 

Stephanie from Little Wings @ HumanKind
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

ADP Workforce Now

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall, ADP is pretty great, I just think that the app needs some updates or bug fixes.

Pros

I like that ADP is easy to use on a desktop or laptop computer. I have never had a problem with logging my hours or putting in requests for time off, vacations, etc.

Cons

I do not like the ADP app. I can almost never get my hours logged into the app and it's annoying when I have an urgent change to make but cannot make it due to no access to a computer.

Review Source: Capterra
 

Isabel from DM AIRPORTS, LTD
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

HR Generalist

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The ease and how quickly the transmission process is.

Cons

"Company based Set up" features very complicated to set up

Review Source: Capterra
 

Jennifer from Nowell Steel and Supply, Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Clunky and Cumbersome UI Detracts from Otherwise Useful Payroll Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

While ADP gets the job done, many times it takes multiple attempts and much frustration to reach the point of submittal.

Pros

My company uses ADP for payroll only. Managing employee files is fairly simple and straightforward. The generated reports are detailed and easy to read. And customer support is mostly competent.

Cons

While overall the portal is useful and adequately takes care of our payroll needs, at times it can be horribly clunky and difficult to work with. Data input on paydata batches is difficult to maneuver. While the form looks like an excel spreadsheet, it is not nearly as intuitive. You have to use a combination of mouse clicks and keyboard strokes to enter the appropriate data. Figuring out how to appropriately deduct an employee's pay for things like tax levys and court ordered garnishments can be frustrating and headache inducing. I have unfortunately had to spend a lot of time on the phone with customer service trying to figure out how to do things I would consider fairly standard and would expect to be intuitive. Their online support is also frustrating as you have to have a separate log in to access it.

Review Source: Capterra
 

Frieda from Twiddy & Company
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Even the app is great

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is very convenient! The desktop is user friendly and the app is great as well. The finger recognition for the app is perfect for logging in to punch the time clock. Requesting time off has never been easier.

Cons

ADP does not keep up with floating holidays. It is something you and the supervisor have to keep track of. Things can get tricky if you work weekends and off different days of the week.

Review Source: Capterra
 

jenifer from MetrohmUSA
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Workforce NOw

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is organized and offers many details

Cons

the software is not very intuitive. Writing goals for employees is very difficult and time consuming. If you forget to add a weighing, you need to delete the goal and start all over again.

Review Source: Capterra
 

Kevin from Ctrl Z Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Good, but not perfect, software.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It's super-convenient that you can access everything so well on a tablet. Plenty of software claim to work well, but WorkforceNow truly delivers. ADP support is always there to back you up, but personally I've always been able to figure out things on my own or ask a coworker.

Cons

There are plenty of less expensive options available. Also, if you don't need all the functionality provided, the software can occasionally become cumbersome. If all you need is 1 or 2 functions, there's probably a cheap or free alternative available.

Review Source: Capterra
 

Derek from SI
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

ADP WorkForceNow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It assist in collaboration.

Pros

The software is easy to use and offers many feature sets for employees to utilize.

Cons

The site will sometimes hang up and need refreshing.

Review Source: Capterra
 

TANIA from HCTECH, INC
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

ADP THE PAYROLL SYSTEM THAT WORKS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I HAVE USED IT ON EMPLOYMENT PROJECTS, WORKS WELL!

Pros

ON THE GO, EASY TO INSTALL, EASY TO USE, PHONE & COMPUTER

Cons

IT WORKED WELL, PHONE ISSUES, MAKING SURE I AM USING THE CORRECT APPLICATION, TRANSFER INFORMATION TO OTHER WORK WEBSITES

Review Source: Capterra
 

Jose from NEX Studios
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

ADP WorkforceNow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ability for all my 14 employees to be able to be in full control of all their assets in conjunction with my HR Department. You guys have saved me hours of working.

Pros

I appreciate the Awards that is has received and how my employees can access all their needs. I especially love the ADP Datacloud.

Cons

Sometimes it takes long for the connection to be made, but i guess that all depends on internet speed. How about a local storage where temporarily some information can be saved to speed up the process.

Review Source: Capterra
 

Abby from Air Master Heating & Air, LLC
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Great app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I used it for my pay and tax information while working at an restaurant

Pros

That I can access my tax information, pay check information, benefits information all in one pace.

Cons

That you had to go to 3 different APD programs to access all the features

Review Source: Capterra
 

Varatharajan from Databricks
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Great product for workforce management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I usually look Pay, Tax and OOO settings.

Cons

Mobile App is not that fast. It slows down during the weekends.

Review Source: Capterra
 


December 2018

December 2018

Great App for payroll

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Its great for payroll if you like to do things on your phone and quickly. It basically does all the functions you need it to on payroll and HR.

Cons

not many cons except i'm not a big app person when it comes to payroll so I dont use it frequently enough.

Review Source: GetApp
 


December 2018

December 2018

easiest way to keep payroll and hours in check

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I love I can keep all my employees schedules and copy on to the following weeks. Most of the work is done for payroll through, keep control of the hours.
Check all of the employees log in, clock in and out.
Great Software

Pros

Schedule, and keep control of the hours
Check all of the employees log in, clock in and out

Cons

I have used 2 different versions of it on 2 different jobs, I think all the companies need to upgrade to computer log in and out. Do not like the old punch clock

Review Source: Capterra
 

Elizabeth from Heritage Christian Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

ADP Workforce now for Pay and Time off

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience with WorkforceNow has been positive. I only use it to request time off and approve my time card. I have fellow teammates that need to clock in and out who sometimes have trouble.

Pros

I like how it keeps track of my PTO and I also like the app features.

Cons

Sometimes it does not work properly when in Firefox, but that seems to have been fixed at the moment.

Review Source: Capterra
 

Jay from Financial Services
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

excellent payroll system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

pain less pay roll system.

Pros

easy to use
best payroll system for my business

Cons

complex report system
very hard to get my payroll reports

Review Source: Capterra
 

Austin from Grow.com
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

A system built in the stone age

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It shows you the useful information you're looking for. Hard part is navigating the website.

Cons

There are multiple logins and multiple websites. I never know which website to login to and for what. Extremely un user friendly and difficult to navigate. Very clunky and outdated.

Review Source: Capterra
 


December 2018

December 2018

Just Okay

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like the fact that all of administrative HR functions for approving PTO/Sick time as well as my personal requests and pay information is in one place

Cons

The UX is pretty clunky and not very intuitive. I think the calendar layout for requesting PTO could be more interactive like google calendar.

Review Source: Capterra
 


December 2018

December 2018

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That it is simple to use and simple to learn. Everything is very understandable.

Cons

It takes a while to load up sometimes but that might just been my internet.

Review Source: Capterra
 
 
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