APS Software


 

APS (Automatic Payroll Systems, Inc.) APS delivers cloud-based tools for managing core human resources (HR), payroll, attendance, hiring, and ACA compliance.

Once employee information is entered, it is immediately available across the entire platform. Employees and managers can access APS from any smartphone or tablet. 

APS is ideal for midsize organizations. Their technology is suitable for churches, educational institutions, healthcare facilities, hospitality organizations, nonprofits and restaurants. APS connects each client with a dedicated account team that is available via phone, chat, email or support ticket.

 

APS - Benefits dashboard
 
  • APS - Benefits dashboard
    Benefits dashboard
  • APS - Attendance dashboard
    Attendance dashboard
  • APS - Events dashboard
    Events dashboard
  • APS - Manager self-service
    Manager self-service
  • APS - Human resources
    Human resources
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

392 Reviews of APS

 

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Software Advice Reviews (111)
More Reviews (281)

Showing 1-20 of 111

Josh from Romph & Pou Agency, Inc.
Specialty: Advertising
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Great Customer Service with User Friendly Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Software is user friendly and easy to use. Customer service is top notch and quick to respond with any assistance. The software has allowed us to automate importing payroll transactions into GL.

Cons

Additional automation between the HR module and employee records. Setting deduction start dates from the HR module would be a huge help!

Review Source
 
 

Bent from Senior Helpers, Greater Dallas
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

APS Works Great for Us!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The user functionality of this software product is what I like the best. Not only are we able to work with multiple pay codes, but also multiple departments.

Cons

I haven't found anything that I would consider a con with this product. Any concerns we may have had are always addressed quickly and resolved with professionalism and kindness.

Review Source
 
 

Kayly from Maple Street Biscuit Company
Specialty: Food / Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

This software is very user friendly and straight forward. This company also has unmatched customer service!

Cons

Honestly there is very little I dislike about APS. My only real complaint is with Revel and how poorly it integrates with APS.

Review Source
 
 

Dave from Sunset Marts Inc.
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

APS More than Payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

APS has been great for us!

Pros

APS has a great Vacation request system
The Review Tracking is outstanding
Online Onboarding saves a lot of work

Cons

Everything I use in this program is very functional the only con I can think of is The Scheduling is new and needs work

Review Source
 
 

Annette from Jahn Transfer, Inc.
Specialty: Transportation
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Time Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love that this product is very user friendly. The staff is very nice and fun to work with. I like the windows compatible.

Cons

I would like to be directed in the right direction asap. I would like to have someone to talk to after 5 pm Central time zone.

Review Source
 
 

Carol from M&RR
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Payroll and HR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is well suited to our size company. It has helped to streamline Payroll and HR. and we have greatly reduced paperwork.

Cons

There are some features we would like to have that are not available, but they have helped us make other arrangements.

Review Source
 
 

Jane from 2 Hounds Design
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

New Customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Questions are answered in a timely manner. Telephone conversations are recapped in emails. Everyone is very helpful.

Pros

The software is very intuitive and user friendly. Reports and information are easy to access and understand and are formatted in ways that make sense.

Cons

Haven't experienced any cons. We are still implementing and based on the responsiveness and helpfulness we are getting, we aren't looking for any cons.

Review Source
 
 

Hanzal from Rainbow Home Care Services
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Very positive, impressive, and relaxing experience using APS.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Besides that one missing function, APS has been perfect otherwise. We look forward to continue using APS.

Pros

APS is a great application for all things payroll related, as well as maintaining certain HR functions. This application has helped us streamline several processes and cut down on mistakes. It is priced very competitively as well.

Cons

The application lacks a gross check calculator. This function has been needed on almost a daily basis, and the alternative is to "guestimate" what the gross amount should be to get the desired net check.

Review Source
 
 

Jessica from Treloar & Heisel Inc.
Specialty: Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Functional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Employee portal is great for employees to be able to access previous paystubs on their own and at their own time.

Cons

Difficult reporting functionality. Over all navigation is difficult. Customer report building could be more user friendly.

Review Source
 
 

Gina from Feast, inc.
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Good overall product with helpful customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Overall this is a pretty decent payroll platform that is definitely one of the better of the many I’ve used over the years.

Cons

I’ve experienced some issues with minor things while using this software but nothing major that has ever deterred me.

Review Source
 
 

Heather from Gateway Bible Church
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Easy to use payroll software with excellent customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

APS has an intuitive interface and is easy to use. Even without any background in payroll prior to my current position, I have had no trouble using this software. It makes payroll and tax documentation easy. I like that I can choose to print tax documents from my computer or have them mailed. In addition, they have excellent customer service. There is a dedicated rep for each client, so anytime I have had a question or needed assistance, I have gotten prompt, cheerful service. They inspire confidence in their product.

Cons

I have no specific cons. I have not used any other payroll software, as I have been happy with the product APS offers.

Review Source
 
 

Lauri from WEB Properties, Inc.
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great Customer Service and Problem Solving

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have had a very good experience with APS.

Pros

I like that there are people to help, our account rep is amazing and she helps anytime I have a question or forwards it to someone that can help me.

Cons

I think it could have less manual entry items and more auto fill, where you can set something up on one level and it will auto fill on other levels of the program, specifically with deductions.

Review Source
 
 

Keith from Rainbow Home Care
Specialty: Hospitality / Travel
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

APS never disappoints

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really enjoy APS!

Pros

Like other APS softwares, this also helps when it comes to managing over 200 employees and keeping track of their accruals and benefits.

Cons

Saving some default settings would make things a lot easier when I sign back in. Overall, I really can't complain when it comes to APS.

Review Source
 
 

Ashley from Maple Street Biscuit Company
Specialty: Food / Beverage
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Amazing Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The customer service is amazing. They are always available to answer any questions you may have. The report builder is super awesome and you can create the exact report you're looking for every time.

Cons

When exporting some of the reports, it's hard to distinguish some of the columns. Exporting should be more clear.

Review Source
 
 

Anna from Ritter Lumber
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Fantastic Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love the easy and intuitive functions of this programs. The customer support is fantastic. I cant say enough about those the customer support. They are very quick to respond and very helpful as well. I have never had a problem getting in touch with anyone! Ever! I did a test group for them last year, when I sent in my recommendations for improvements, I really felt that they were listened to and taken seriously. They seem to be always trying to improve.

Cons

the only thing I could say is sending customized reports have given us trouble on the admin side, and the "clock out" "Log out" buttons being so close together has cause a few time issue we had to fix. Other than that, it has been wonderful.

Review Source
 
 

Dane from Rainbow Home Care
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love this product that it makes it easy for our employees to be able to change their w4s without coming into the office. Saves everyones time.
Easy to navigate around the system seeing sick/ vacation pay as well.

Cons

One thing I would say that they could work on its maybe making the buttons a bit more user friendly. I do have a bit of trouble seeing sometimes, or my eyes are strained from looking at spreadsheets all day, so it would be nice if things were easier to see.

Review Source
 
 

Dustin Dilday from Rainbow Home Care
Specialty: Hospitality / Travel
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Excellent Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, Direct Deposit option, added features, pricing, payments go out on time! Definitely better and more efficient than our last software that we were using.

Cons

No cons!!! Great software, no complaints!!! Customer support is always willing to help if we have any questions.

Review Source
 
 

Ty from Gringo's Mexican Kitchen
Specialty: Food / Beverage
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is such a great product, very user-friendly. The interface is wonderful and lays everything out so that all information is quickly accessible.

Cons

I wish we were able to search for employees at every location not store to store. This would cut down on time in finding team members.

Review Source
 
 

Robin from Senior Helpers, Greater Dallas
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

APS is Top Notch!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We like the ease of use most, but also can't say enough about the APS customer service team! They are efficient and excellent!

Cons

We have not had any "cons" in the two years we've worked with this product and APS! Anytime we've experienced a hiccup, their customer service team handled like a champ.

Review Source
 
 

Ramah from jweinland Group Benefits
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Benefits Administration User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love giving employees access to online enrollment and access to benefit information. The online document storage is perfect for our needs. No more digging through storage boxes looking for an old enrollment form!

Cons

I wish the benefit admin system and the payroll system were tied together. Instead we have to enter the same information on both sides of the platform.

Review Source
 
 
 
Showing 1-20 of 281


December 2018

December 2018

Good Program Overall

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like how easy the program is to navigate through and find things needed

Cons

I did not like how it was difficult to use and figure out, It takes a while to get the hang of

Review Source: Capterra
 

AUSTIN from INRI MEDICAL ASSOCIATES
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

APS Rocks!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We really like how the payroll processing links directly to our time-keeping software. It makes for really easy integration.

Cons

I feel like the custom reporting could be a little bit easier to navigate.

Review Source: Capterra
 

Ken from AB
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Easy to access to get information

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

No overall experiences.

Pros

I used this payroll solution to make sure I was being marked freely for a year. It gave simple and easy to understand to questions, and in the ten years working there I've gotten to use a lo

Cons

Would've been nice to see just an inkling of how historically I was performing. Whether I Was improving, even some suggestions as a better guest to chick fil et, some people go to bare bo treod pp[[[[[[[[[[

Review Source: Capterra
 


December 2018

December 2018

Useful!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The dashboard alerts are useful and many employees can be on the program at the same time.

Cons

There are at times glitches, which they seem to be working on with updates.

Review Source: Capterra
 

Prudence from LSN Publishing
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Great payroll system!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Payroll solution processes payroll for our company, time sheets are submitted and the software does the rest. We print our reports after receiving the email confirmation of completion. Year-end W-2's are done through the system too.

Pros

The software is online so no need to download onto your computer system. Easy to navigate.

Cons

Setting up new reports is a little complicated but not too bad once you learn how to use it.

Review Source: Capterra
 

Nick from CR Professional Services
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Payroll Solution Leader!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love this program and will continue using it. It has been the best option for us for years. Even when I worked in a completely different industry, this was the main payroll system. Awesome!

Pros

I love how this system has progressed over the years and become easier to manage

Cons

There are many technical options that continue to confuse but im sure thats more of a personal learning issue rather than the software

Review Source: Capterra
 

videlis from DEL MONTE KENYA HOLDINGS INC
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Solve all Your Salary Payment Problems by Payroll Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Basically, Payroll Solution assists us in managing payments, and this improves the morale and the productivity of a firm as workers live a happy life. Again, Payroll Solution makes the process of payment quick, simple, and efficient.

Pros

Payroll Solution makes the process of remuneration in an organization fast, efficient, and accurate. This product has all the features such as allowances, deductions, tax, among others, which an organization requires before it disburse salaries. It is an easy to use tool, and just by the click of a button, it conducts its intended purpose. Lastly, Payroll Solution assist in the process of filing returns.

Cons

Often, Payroll Solution face breakages. That is, often, Payroll Solution may fail to respond to a command, and this may interfere with the normal functioning of a firm. Again,customizing Payroll Solution is hectic. That is, adding other deductions or allowances, different or new from the initially listed one is challenging.

Review Source: Capterra
 

leo from leo's bakery
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

i like where everything you do is right in front of you so easy to do payroll

Cons

nothing not to dislike very good software

Review Source: Capterra
 

Madan from Royal Aroma Himalayan Coffee
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Online Payroll Service for any Businesses

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I liked it's easy feature to share information and upload my business documents.

Cons

No such complaint felt so far about this software.

Review Source: Capterra
 

sue from All Pros Realty
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

APS payroll review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am a bookkeeper i have used several payroll programs at different companies

Pros

ease of use and very good customer service representatives

Cons

nothing at all the product like i said is very user friendly

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2018

December 2018

 

We appreciate your positive review, Sue! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 


November 2018

November 2018

Great Software!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Enjoyed the functionality and the ease of use

Cons

Nothing - really enjoyed the software and have nothing bad to say

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2018

December 2018

 

We appreciate your positive review! We're glad to hear you're happy with the intuitive design of our platform. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Robert from Holy Trinity Lutheran Church
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Ease of Use for Payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I just enter the info & the software computes everything for me.

Cons

I liked everything, no issues at all will this software.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2018

December 2018

 

We appreciate your positive review Robert! We're glad to hear you're happy with the intuitive design of our platform. We hope you continue to have a great experience with APS!

 

Michelle from Actify Neurotherapies
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Great Customer Service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It can be more time consuming than I had expected because you have to set up a lot of the system yourself. I'm used to larger software companies that do a huge intake process and create all that in the background. With that being said, it does help you ramp up on training! Having to learn the ins and outs of how things work in the background definitely gets you used to systems functions. It's also going to be good that if I need to change somethings as we grow I can do it myself instead of having to wait on someone to assist me.

Pros

It is easy to use and maneuver around in

Cons

Having to do a lot of the set up yourself

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2018

December 2018

 

We appreciate your positive review, Michelle! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Amy from Grace Community Church
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Great for churches

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The customer service and the ease of use.

Cons

Some reporting limitations, although they do help with work arounds.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: November 2018

November 2018

 

We appreciate your positive review, Amy! We're glad to hear you're happy with the intuitive design of our platform and our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Carolyn from Senior Helpers
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

APS is Amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most is the ease of use. It is really user friendly.

Cons

During our time using APS, we really have not had many issues.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: November 2018

November 2018

 

We appreciate your positive review, Carolyn! We're glad to hear you're happy with the intuitive design of our platform. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Julie from Melaleuca
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

Goodbye Sage, HELLO APS!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We had previously used Sage Payroll, which was a business nightmare. APS is so much easier to use! And being able to house all of our HR needs in one platform has greatly simplified our systems!

Pros

implementation was simple, easy & done within the set time frame; platform is very user friendly & laid out well; training was not overly lengthy yet informative & east to understand; team is very responsive; so far anything we've needed that didn't come "in the box" has been created for us; captured full historical payroll data from previous platform

Cons

Inability to directly integrate historical payroll data to accounting platform

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: November 2018

November 2018

 

We appreciate your positive review Julie! We're glad to hear you're happy with the intuitive design of our platform. We would love the opportunity to speak with you one on one and discuss your concerns about integrating historical payroll data. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Kelvin from ReIgnite Consultants Ltd
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

Payroll Solution Meets the Demands of Our Organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Payroll Solution assist us in processing payrools, and this speeds up the process of payments, and eliminate errors that may arise. Again, with Payroll Solution, there is no possibility of having unsoved employees complainst, more so, salary related.

Pros

What I like most with Payroll Solution is its quick and accurate abilities to process workers payments. With just a single click, there entire payroll get processes without any error. The software is so straightforward, and this makes it improve the productivity of our firm. Again, the implementation cost of this item is far better than that of others.

Cons

However, some of the reporting features of Payroll Solution are not that effective, and this may cause issues during the process of accounting. Again, including some benefits is an issue, more so, those one that are not major.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: November 2018

November 2018

 

We appreciate your positive review Kelvin! We're glad to hear you're happy with the intuitive design of our platform and our system has reduced your errors. We would love the opportunity to speak with you one on one and discuss your concerns. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further. Thank you for being a valued customer!

 


November 2018

November 2018

APS

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I use APS for almost everything HR. It is simple and efficient, and if ever you need assistance, help is there right away.

Pros

Love love love this software. It is user friendly and easy to learn

Cons

Actually I like everything about the software, and what I am using it for

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: November 2018

November 2018

 

We appreciate your positive review! We're glad to hear you're happy with the intuitive design of our platform and it has made payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Michele from Hardware Resources
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

APS meets all of our payroll needs. Great customer service and support.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

I've been working with APS for almost two years and being my very first experience with a payroll software I found it very easy to learn. The way this software is built and organized makes it very easy to use it. This is particularly true when you are in need to create a report. In this case you can choose one of the several ready-to-use reports from the "Report Manager" option, or you can build your own customized report that best meets your needs. Additionally, to save time and efforts the report you created can be shared among several users in different departments.
Another thing I liked about APS is the excellent customer service I received in all of the inquires and issues I encountered during my job.

Cons

What I liked least about this software is the fact that when you enter or modify any type of information there is no "safety net", meaning the system does not ask you to confirm your changes before leaving the tab you are in. By adding this extra step you will be "forced" to double check your entries and this can be very helpful in avoiding mistakes especially on sensitive information like bank account numbers, pay rates, or addresses.
Another feature that could be implemented is to allow users to download raw data or .csv file directly from the "Analytics" tiles. Right now you can only display, look, and print the information but you cannot download the data in on Excel format. From an Human Resources standpoint it would very helpful to be able to download data such as Employee Turnover, New Hires by department, and Employee Count by month.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: November 2018

November 2018

 

Thank you so much for your honest and enlightening review, Michele. We really appreciate your feedback. We would love the opportunity to speak with you one on one and discuss your concerns. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further.

 

Curt from Riverside Hospital
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

easy to use and great customer service a phone call away

Cons

I don't have any negative things at this time to say

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: November 2018

November 2018

 

We appreciate your positive review, Curt! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS!