Overall rating
4.42 / 5 stars
EmpXtrack is an integrated, cloud-based human resource (HR) and talent management solution. It is suitable for a range of companies in many industries, including consulting, banking, education, software, healthcare and legal.
EmpXtrack’s performance management solution affords a holistic view of performance while also helping users evaluate individual employee performance through tools like appraisals, goal setting, and career planning. EmpXtrack’s Human Capital Management system provides consistent resources to manage employee information, track performance at the team and employee level, provide customized workflows and ensure employee options are heard through online employee satisfaction surveys. The Recruitment module offers functionality for Applicant Tracking, On-Boarding, online testing, and more. Additional features are goal settings and tracking, appraisal, 360-degree review management and training management.
EmpXtrack is priced based on per employee per month subscription basis. Users can contact their support team via phone and email.
Dashboards
Cloud-based HR & talent management
1-click Access
Organization hierarchy
Evaluation options
Employee self-service
Overall rating
4.42 / 5 stars
Filters:
Showing 1 - 20 of 44 reviews
July 2017
Jing from St Joseph
Company Size: 201-500 employees
Ease-of-use
4 of 5
Functionality
4 of 5
July 2017
Good
Pros
Most often, information solicited in a 360-degree feedback process will include feedback from an employee's subordinates, peers (colleagues), and supervisor(s), as well as a self-evaluation by the employee him or herself. Such feedback can also include, when relevant, feedback from external sources who interact with the employee, such as customers and suppliers or other interested stakeholders
Cons
When it comes to measuring valuable employee skills and attributes, few things are as important or effective as 360s. They measure things like leadership, teamwork, communication, decision-making and collaboration. Given the continual demands of work
April 2018
Stacey from Pet Partners Worldwide
Company Size: 2-10 employees
Review Source
Ease-of-use
5 of 5
Value for money
3 of 5
Functionality
3 of 5
April 2018
love microsoft
Pros
Love that you can put on multiple computers, iPad and phones. All programs work very well and are pretty easy to use.
Cons
The price is the biggest con. You either get one per computer or you pay much higher for multiples which can quickly add up!
June 2017
Temina from Western Governors University
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
2 of 5
Customer support
4 of 5
Functionality
5 of 5
June 2017
Gaining insight with little difficulty
Pros
The idea behind this software is ideal for what my company has used this for. It was easy to navigate through each step and follow up helped me get the feedback from colleagues that teams and individuals are looking for.
Cons
There were a few steps that left me questioning the actual value behind the software. The results are helpful, but not specific if needed.
Response from Saigun Technologies of EmpXtrack Inc
Replied July 2017
Thank you for your feedback Temina. The 360 Module has improved considerably in the latest versions with fairly intuitive reports including radar charts, comparison between self rating and others ratings and helps in the identification of hidden strengths and blindspots.
September 2012
Ankur from Dhanuka Agritech Limited
Review Source: Capterra
Ease-of-use
5 of 5
Customer support
4 of 5
September 2012
Review of HRMS software - Dhanuka Agritech limited
We would strongly recommend the software. Also we would recommend their team and their intent to support the users.
Pros
Ease of use, Simple
Friendly appearance
Based on Java which is more Web friendly, Mobile Friendly
Lower bandwidth requirement
Predefined types of Appraisal Processes
Licensing is simple
Modular and scalable in terms of functionalities
Preconfigured Reports in standard HR practices
Preconfigured HR Dashboards
HRIS, ESS, Payroll, Appraisal, Goal Setting Modules to be taken. While there are 15 other modules.
Software as a service model is available
Lower technical capabilities required in buidling and configuring system.
Expertise of implementor in HR process implemnetation
This can be considered as HR ERP
All Personnel and HR processes can be easily mapped in this ready to use system
Cons
Clarity in relation to expectations should be there
Reinventing the wheel will not resolve the purpose
Open mind in realigning the processes and should not get into getting everything customized
April 2018
Omotayo from Emmanuel Doctors Outreach
Company Size: 11-50 employees
Review Source
Ease-of-use
5 of 5
Value for money
4 of 5
Customer support
3 of 5
Functionality
5 of 5
April 2018
Gives live proofreading and eliminates errors
Pros
Reduce errors, easily used, and operable . It could therefore turn even a poor educated writer into an expert.
Cons
In resource poor environment, subscription could be expensive and therefore can frustrate the users
May 2018
Gregory from Accelify
Company Size: 11-50 employees
Review Source
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
May 2018
360 Review Is The Only Way To Go
Pros
Nobody likes being evaluated, but employees are empowered by 360 Reviews software when they realize they can review their boss or executives as well. Having 2-way reviews from both your peers and superiors allows true transparency and change to take place.
Cons
Some executives and bosses are not prepared for negative feedback and thus do not handle this process well.
April 2018
Gregorio from SIMNSA
Company Size: 11-50 employees
Review Source
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
5 of 5
Functionality
4 of 5
April 2018
It is a good tool that the HR department should consider to buy because it is easy and affordable.
This software has a lot of potential, you just have to have good plan the implementation in order ty get great results.
Pros
This application is cloud-based and has very good features is customizable to some extent also for the price exceeds expectations, the customer support service is very good
Cons
In some parts of the system it seems to me that it could have more flexible features. The implementation takes a while I think is part of the process to have a good result of this system, you just have to consider it.
July 2015
Sudalaimuthu from E-nxt Financial limited
Review Source: Capterra
Ease-of-use
4 of 5
Customer support
5 of 5
July 2015
Very Valuable software
The software was very useful in my current employment to organize my daily work. I get complete download from system to understand the issues faced by employees. The software was very helpful in my daily activities. As far support is concern I have to name one person from the Saigun is Sushil who has very helpful in resolving all the issues that we face at anytime. We use call him late night for certain queries wherein we stuck and have no option other than calling him and he was so responsive that he never hesitated to revert back. Thanks for all the support with high end software.
Response from Saigun Technologies of EmpXtrack Inc
Replied July 2015
Thanks for the kind words Vembu. We have enjoyed working with eNxt and value our association.
March 2015
Sangeetha from Mayflower Language Services
Ease-of-use
3 of 5
Customer support
4.5 of 5
Functionality
3.5 of 5
March 2015
Good.. Can definitely improve a lot!
Pros
They have a strong back end team to support our queries and resolve them on time.
Cons
It's very complicated when it comes to upload/update the data. My employees are still not very comfortable with the tool.
July 2012
John from marotta Controls, Inc.
Review Source: Capterra
Ease-of-use
5 of 5
Customer support
5 of 5
July 2012
EmpXtrack-- exceeding expectations
I highly recommend this product without hesitation to users of all sizes.
Pros
Empxtrack was chosen following the evaluation of over 30 competive products. It offers outstanding value, flexibility and customization, with exceptional service and support.
Installation has been completed with personal presentations to management. We are now commencing large group introductions and training expecting a seamless transition and first year usage
Cons
There are no cons to speak of ---- We had no difficulties working with the programming staff on the custom features we required. The turnaround time was fantastic.
In fact, many suggestions were made by them which we accepted.
April 2018
Mike from SMTD
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
April 2018
User friendly and cloud based
Pros
The ability to configure how your workforce is set up eliminates a lot of work for our hr department. The user interface is clean and easy to navigate.
Cons
The software is cloud based and easy to use but we felt like there could be more added to it. Due to this we switched software but it was not because we did not like Empxtrack it was because we went to a full service HR portal.
May 2018
Nikita from Tool of NA
Company Size: 11-50 employees
Review Source
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
May 2018
Well Worth The Money!
N/A
Pros
This product is very user friendly and easy to navigate through. I love doing 360 reviews for performance measurement and this product really helps the process.
Cons
None! I don't have anything bad to say about this product.
June 2017
Shibah from Sustainalytics
Company Size: 201-500 employees
Review Source: Capterra
Ease-of-use
3 of 5
Value for money
3 of 5
Customer support
3 of 5
Functionality
3 of 5
June 2017
The overall experience was average
Pros
The software provides the opportunity to have many solutions in one place such as employee information, compensation, appraisals, etc.
Cons
The wait times for software support were very long, especially when customizing certain features to our needs.
Response from Saigun Technologies of EmpXtrack Inc
Replied July 2017
Thank you for your insights Shibah. You used the product a while back and the latest version is being appreciated a lot. We have also created a dedicated customer success team that should allow very quick customizations and answers to queries. We would love an opportunity to work with you again. Tushar
May 2018
Jordan from Sunland Home Care
Company Size: 11-50 employees
Review Source
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
May 2018
Best HR Decision!
Pros
Utilizing 360 Review has been so monumental in reaching the next milestone in our organization. Without this we were running in circles. If you have employees, then you need this.
Cons
It would help if it were possible to integrate customer feedback linked directly back to a specific employee.
July 2015
Sunil from Nitesh Estates Ltd
Review Source: Capterra
Ease-of-use
4 of 5
Customer support
4 of 5
July 2015
Very Good experience since last 1.5 years
Pros - Excellent Customer Service, high degree of customization possible in the product, Easy to Use Cons- Product needs more built-in HR analytics, Feeling of "Product Robustness" can be improved further
Response from Saigun Technologies of EmpXtrack Inc
Replied July 2015
Thanks Sunil and appreciate your comments and feedback. In regards to the built-in-analytics, we are adding these on our blogs currently which will subsequently get added to the product too. The R&D team is working on this. You may like to refer to recent posts on employee exit reasons http://blog.empxtrack.com/employee-exit-reasons and leave trends http://blog.empxtrack.com/employee-leave-trends
June 2014
Tasnim from Saigun Technologies Pvt. Ltd.
Ease-of-use
4.5 of 5
Customer support
4.5 of 5
Functionality
4.5 of 5
June 2014
EmpXtrack is a wonderful product with great service
Pros
Exceptional customer service, amazing features, good customization abilities; yet very affordable. They are quick to resolve your concerns and willing to provide assistance.
Cons
If you take the product as it is with no customization, it can be ready in a week. But if you need a lot of customizations, they can take longer to be built, which increases the implementation time.
December 2018
Daniel from Defenders
Company Size: 1,001-5,000 employees
Review Source: Capterra
Ease-of-use
4 of 5
Functionality
5 of 5
December 2018
All Aboard
Pros
I love that this is a "group peer" review that helps to ensure a "Team" is built rather than just a single view from one persons perspective.
Cons
Sometimes it is hard to get everyone who should provide input to get involved in the process.
November 2014
Minakshi from Princeton Blue BPM Solutions
Ease-of-use
4 of 5
Customer support
4 of 5
Functionality
3.5 of 5
November 2014
My experience with EmpXtrack
Pros
It is quite user friendly, and the vendor did put in efforts to accommodate our expectations.
Cons
The product is rigid on few features and lacks logic. The vendor is good so far, except I think there was a glitch initially in understanding our expectations and needs, which had an impact on the timeline.
July 2015
Aniket from Verchaska Infotech Pvt Ltd
Review Source: Capterra
Ease-of-use
4 of 5
Customer support
5 of 5
July 2015
EmpXtrack - Covers all bases, Great Customer Support
Pros : - Basic Functionality is easy to understand. Only the more complex setups need some amount of training. - Self Service Employee portal is intuitive to use and does not require any employee training - Every function required by HR departments and for Salary calculation by Accounts departments is available - Very open to suggestions on changes and enhancements - Great Support. Cons : - No real cons that we could find.
Response from Saigun Technologies of EmpXtrack Inc
Replied July 2015
Thank you so much Aniket. We value you and Verchaska as a customer as also our long association.
July 2015
vamseedhar from Newgen KnowledgeWorks
Review Source: Capterra
Ease-of-use
4 of 5
Customer support
4 of 5
July 2015
Affordable excellence
I have been associated with Saigun team for the past two years for implementing HRIS in our organization and they have done a fantastic job during this association. Though the company had earlier set backs in implementing HRIS systems Saigun team did help in overcoming those and ensuring the implementation is successful. Team is open for suggestions and implement all the improvements through their constant updates.
Response from Saigun Technologies of EmpXtrack Inc
Replied July 2015
Thank you for your kind comments Vamseedhar. We appreciate our association with Newgen Knowledge Works.