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Supported Operating System(s):
Web browser (OS agnostic)FocalReview is a human resource management (HRM) solution that provides HR departments with tools that help users manage compensation planning and performance operations. The solution can either be deployed on-premise or hosted in the cloud.
FocalReview's key features include sales and executive compensation management, individual employee portals, HR analytics, payroll integration and more. The solution's role-based compensation module helps users to compare merit, compensation adjustments, lump sums, promotions, bonuses and stocks when evaluating pay rates. Employees also have access to communication tools and report writing capabilities via their dedicated portals.
Additionally, FocalReview supports integration with va...
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Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
December 2018
Trang from Kingsmen Vietnam
Company Size: 51-200 employees
Industry: Architecture & Planning
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
December 2018
Great experience with Focal Review and Spiralinks team
Pros
This Focal Review helps us with compensation management and performance management. It's not only useful for managers, but also for everyone. We can access past employee letters, statements and rewards information. It gives us many features and functions which makes our work goes smoothly.
Cons
I have nothing to complain, just need time to familiar with it before proposing it for our company.
July 2018
Neil from HSBC Bank
Company Size: 10,000+ employees
Industry: Banking
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
A great partnership with SpiraLinks
A single global solution in place of 1000s of spreadsheets. Central oversight of policy application and budgets.
Pros
Delivers business requirements and can be customised if necessary. Support and response to issues by SpiraLinks is second to none.
Cons
Reporting which is heavily used at peak times can cause a drag on performance. We have implemented a shadow reporting database and tightly managed online report access to manage this issue. Our system does support c280,000 employee records which may be a factor! Customisation releases demand thorough testing as they frequently need bugs fixing.
June 2019
Megan from Organogenesis
Company Size: 501-1,000 employees
Industry: Biotechnology
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
June 2019
Excellent Customer Service
Overall, the experience was good. The customer service is top notch and I think that adds so much value. The system is very easy to use for the employees.
Pros
Their customer service is fantastic! I think the end user functionality is easy to use. It is a clean design and has a lot of features and items that can be customized.
Cons
To be fair, we had a tight deadline to roll out the product so I don't think we have learned how to manage the system ourselves very well. In that regard, the system is not very intuitave or easy to use.
November 2017
Colin from Skyscanner
Company Size: 501-1,000 employees
Industry: Internet
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
Simple implementation, great customer support and flexible functionality
Streamlined our appraisal process massively and provided better data security and ability to spend time on analytics as opposed to manually administrating the process.
Pros
The flexibility of the system to be manipulated and tweaked to fit the needs of each client is amazing. The team behind it are super responsive and helpful and could not be recommended highly enough. The ease at setting up security and profiles and that fact I know who has access to what data allows us to sleep at night during our appraisal process.
Cons
There's very little to dislike. The reporting functionality is quite basic but as you can get everything to excel doesn't cause major issues.
July 2016
Elizabeth from IBI Group
Company Size: 1,001-5,000 employees
Industry: Architecture & Planning
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2016
Flexible, configurable, role-based modules
I've implemented FocalReview at 2 companies, including my current employer. The software can be configured to do exactly what we need, and we have the ability to customize reports and labels to align with our internal policies and language. Being Role-based allows us to configure very granular access/assignments and they can be changed on the fly. The support team is fantastic, consistently going above and beyond to accommodate changes or updates, often with very little turn-around time or notice.
Response from SpiraLinks
Replied July 2016
Thank you Elizabeth for a great review!. Julie