


Dashboard



Supported Operating System(s):
Mac OS, Web browser (OS agnostic)GoalSpan is a cloud-based performance and feedback management solution designed to handle workforce engagement. It allows organizations to automatically manage goals and capture feedback from employees.
The solution enables users to set individual goals in line with their organization's vision, strategies and objectives. It further allows managers to track the progress of their employees’ goals and identify where skills can be developed or recognition is required.
Real-time feedback enables users to post comments, share files and tag ideas in a centralized feedback platform. It facilitates group conversations, collaborative assessments and frequent check-ins. In addition, the solution can automatically schedule meetings a...
Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
April 2018
Anonymous
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Working with Goalspan has been excellent.
Eliminated paper reviews. Allowed a small company to have an affordable tool to manage performance.
Pros
Journal entries, virtual suggestion box, electronic acknowledgements, customization of the software, excellent customer service
Cons
Setting up the evaluation templates at first can cumbersome since you have to enter information in two different areas. But once a template is established the rest are easier to develop.
April 2018
Lisa from David White & Associates
Company Size: 11-50 employees
Industry: Financial Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2018
I have been a happy customer of GoalSpan since 2010! The Performance Review process made easy!
The software saves time and makes a recurring task of Performance Reviews - setting-up, completing, and storing, a painless process . You can also utilize it to set goals for employees, and communicate with or create notes for an employee, or track an employee's progress. I would recommend that any business with 5+ employees look into it! There is much value in this system.
Pros
It is easy to administer the online system. I went in this year, a little behind schedule, updated my 17 employees information, and scheduled the task of delivering the reviews to our employees and their managers. I used to need assistance for setting up this process, but this year, I was intuitively able to do this myself in less than 15 minutes for email notifications to go out to each person, due to the continual improvements that are being made to the system. I was honestly impressed with how user-friendly it is now. GoalSpan has made a time-consuming , HR duty very easy, if not, enjoyable.
Cons
From an Administrator perspective, you cannot control when and whether the managers complete their tasks or not. You will notice the Employees will complete in a timely manner, but Managers have other priorities and you will have to keep sending notifications and following up with them and explain how it works, most likely!
April 2018
Veronica from Tencate Performance Composites
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
April 2018
Overall good experience with once we became familiar with the software.
Pros
This is a great tool for Managers and Employees to stay on task for company and personal goals. I found the system to be very user friendly for the most part.
Cons
One of the things I didn't care for was setting up events. Another area I struggled with was deleting or making changes on goals.
August 2019
Julieta from Performance Plastics, Inc.
Company Size: 51-200 employees
Industry: Aviation & Aerospace
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2019
GoalSpan is easy to use!
Pros
GoalSpan performance management software is very easy to use.
Cons
If I need to update employee’s information I need to start over from directory- search the employee-updated and again start from directory too many steps.
April 2018
Vanessa from McRoskey Mattress Company
Company Size: 11-50 employees
Industry: Luxury Goods & Jewelry
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Great product with great functionality, reporting & ease of use
The ease of functionality and the cost are benefits to my entire team to have more frequent and easily administered tracking on performance goals and reviews
Pros
From initial contact to implementation to use of this product on an ongoing basis the experience has been stellar. The best part of the system for us is the quality of the product for the cost and the ongoing responsive customer support teams
Cons
We have been using GoalSpan for 3 years and don't have any con's to report in the functionality of the system or the support when issues arise