Greenhouse Software


 

Greenhouse is an applicant tracking system and recruiting software designed to help businesses find suitable candidates, conduct focused interviews and optimize their recruiting process. Greenhouse is an integrated platform that streamlines various recruiting activities including planning hiring processes, sourcing job applications, managing interview rounds and organizing post-hiring activities.

Greenhouse's hiring process begins with finding the right candidates from a variety of sources, such as job boards, in-person events, external agencies or through in-house referrals. Recruiters can post job openings on popular job boards such as Glassdoor, SimplyHired and Indeed. They can also share job openings on leading social networking sites such as Facebook, LinkedIn and Twitter. The application review tool automatically accepts or rejects a candidate’s application based on the selection criteria defined by the recruiter.

Greenhouse calendar helps to schedule interviews and display available slots that can be booked for upcoming interviews. The calendar also integrates with other tools such as Outlook, Google Calendar and iCal to keep track of multiple meetings at a common place. The solution automatically sends reminders to recruiters, candidates and any other person involved in the interview meeting. The software offers complete visibility of the candidate pipeline and is suitable for growing and midsize companies.

 

Greenhouse - Score candidates
 
  • Greenhouse - Score candidates
    Score candidates
  • Greenhouse - Manage onboarding process
    Manage onboarding process
  • Greenhouse - Manage hiring pipeline
    Manage hiring pipeline
  • Greenhouse - Post job openings on social media platforms
    Post job openings on social media platforms
  • Greenhouse - Schedule interview rounds
    Schedule interview rounds
  • Greenhouse - Score candidates
    Score candidates
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

341 Reviews of Greenhouse

 

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Software Advice Reviews (149)
More Reviews (192)

Showing 1-20 of 149

Robert from Reward Gateway
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

In 2015 it was amazing - needs a refresh

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It is very good and always works
Team are helpful
Put it on your shortlist

Pros

Quite easy to use - as a manager I can see stuff
Some of the reporting is decent
Integrates well
Up time

Cons

The scorecards are a pain, and need to be manually cranked
I think some of the functionality on an older installed product needs a refresh

Review Source
 
 

Chelsea from PriceSpider
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Greenhouse is The Best ATS Out There!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I really like the ease of use and functionality of the ATS. Straightforward and easy to integrate your organization into.

Cons

One thing that I would recommend to GH would be to allow users (interviewer permissions) access into the tool from a dashboard perspective.

Review Source
 
 

Winnie from SmartPay Leasing Inc
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Powerful Recruiting Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It has some powerful features. It allows the People team to track applicants from start to finish. It integrates with other applications and allows for outsourced recruiters to load their pipeline into Greenhouse, so all applicants are tracked in one place.

Cons

Some of the user experience isn't intuitive, and sometimes you would need to click around to find what you need.

Review Source
 
 

Pieter from Albert Heijn
Specialty: Food / Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Greenhouse Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Greenhouse has been a joy to work with, the lay out of the software is very nice and easy to get into

Cons

Customer support is not really what i'd like it to be, but when you really have a problem, they'll get you out of it

Review Source
 
 

Claire from Graceful International Logistics and Freight Forwarding Company
Specialty: Transportation
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

One of the Best Platform Recruiting

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This Platform helps you to choose or recruit the best people by evaluating them on there skill and core values. It's ensure you to a great team.

Cons

Were just looking if can have a feature where it can relate your resume for some related jobs opening. So that it can also open some opportunities for other possibilities in finding a great job.

Review Source
 
 

Craig from Graylink
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Great for both Candidates and Recruiter Users

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would really consider Greenhouse before implementing more complex solutions like SAP, Oracle or other more expensive ones. Greenhouse is as powerful, if not more powerful, more flexible and truly modern recruiting software build with users in mind.

Pros

Greenhouse is probably the most powerful, easy too use recruiting software/ATS. Greenhouse is build to allow recruiters and hiring managers to work together, sharing and collaborating easy. Managing your recruiting process could not be easier with custom setup. Recruiters can plug in many services with a very easy to integrate API, giving you access to job boards, social media, video interviewing platforms and many others. Reporting is also made really easy with custom dashboards.

Cons

I really can not think of any downside to implementing Greenhouse - it is a truly standout provider.

Review Source
 
 

Stan from Healthcare
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Helps with hiring right people

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Greenhouse helps us with recruitment. It provides options for people to submit resume online and then helps us with the interview process. It helps with the HR work.

Cons

Provides options for evaluating employees. We can create feedback form and share with the team. It helps with proving user management and login for other team members.

Review Source
 
 

Sherry from Safety Unlimited
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

LOVE Greenhouse ATS

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Greenhouse is a very robust system that can handle any size of company. I used this for a growing start-up company and it brought our recruiting process to a new level.

Pros

Reduces Bias in hiring, creates amazing candidate hiring process and user support far exceeds expectations

Cons

Calendaring and Scheduling interviews between managers and candidates can become a bit laborious. It became easier as new releases were issued to improve their systems.

Review Source
 
 

Nikki from Tribute Communities
Specialty: Construction / Contracting
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Greenhouse - Applicant Tracking System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Planning and Implementation are key!

Pros

Very user-friendly system if set up properly on implementation! This system can do so much it is amazing. It made filtering resumes very easy and I really liked that it tells you an estimated time of completion for reviewing resumes. If you need a hand quickly, Greenhouse offers "live chat" I found that super helpful!

Cons

This system can do so much! That was a pro and it's also one of my cons. If you don't need certain features, don't start them off in your implementation. It can really get away from you.

Review Source
 
 

Srbouhi from Biotechnology
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Recruiter / HR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Greenhouse is a popular option, but for the cost, hassle of setting up, inability to customize, horrible customer service, etc, it really isn't worth the hype. We used Greenhouse for 1 year, and it was honestly 1 year too long. At this point, I've used Jobvite, Lever and Google Hire, and Greenhouse is my least favorite.

Pros

The UI/UX is great and easy to navigate. Honestly anybody can navigate the site with very little instruction.

Cons

Their customer service is horrible. They use Zendesk and 75% of the time, they do not know the answer to the questions. Their cancelation policy is horrible. Really can't customize to the degree they promote. For small-to-mid size company such as ours, there are better options out there for half the price. We now use Google Hire, and we love it SO much more.

Review Source
 
 

Vanessa from DPS
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Best software !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I recommend this program 100%

Pros

Great software ! My life is so much easier. I can keep track of all the applicants , very easy to use , automated response is nice !

Cons

I would love to say a cons but it is the best software for recruiting that I ever used . Rarely is slow few times but nothing than bother me

Review Source
 
 

Kim from Kelly Services
Specialty: Recruiting Agency
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2018

June 2018

ATS that facilitates easy to manage job postings and recruiting activities

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Smart ATS that streamlines recruiting activities and organizes recruiting activities as well as post-hiring activities.

Cons

Greenhouse was not my first ATS and therefore I found it slightly less intuitively laid out than other ATS I have used.

Review Source
 
 

Karel from Prenatal
Specialty: Retail
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Greenhouse

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great program, it really helps keep track of applicants. I love the amount of insight you can get using this program.

Cons

It is a nice program but i think that it is not as necessary as it could be, a lot of the features can also be done in other ways

Review Source
 
 

Ken from sfdc
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2018

June 2018

Easy to Use!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It has a very easy to use interface where you can quickly see the Job Descriptions. Simple to apply and upload resumes or cover letters. Automated responses is a good feature too.

Cons

The system looks a little bit dated. I would like to see integrations with more systems to easily upload from different sources.

Review Source
 
 

Sakshi from Computer Software
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

User friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great UI. Easy to use. Makes your life easier by integrating lot of other products with just a couple clicks. Has capacity to automate lot of your processes.

Cons

Recently their site is very slow, it takes longer than usually to do stuff on it. They need to improve on their customer support

Review Source
 
 

Vanessa from Admios
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

What I needed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This ATS has helped me stay organized, see what I have to do next with each candidate, it makes my life easier since I don't have to be chasing interviewers to put their feedback, Greenhouse does this automatically for me.

Pros

I love that one can stay very organized with this product. This product was just what I needed. It is easy to use, customer service is always there to help you no matter how many times you ask the same thing, they have a great implementation program that helps you set everything up. Greenhouse has great integrations that make everything more efficient and save so much time.

Cons

At times it can be tricky to use some things. Once you delete something, it is gone forever and there is no way of getting it back. The calendar is also a little tricky to set up.

Review Source
 
 

drew from Securly
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product and always improving

Pros

-easy to use
-effective
-lots of integrations for automation
-love it
- set up is easy
-easy for managers to understand and engage

Cons

customer service is good just slow, but they do have a good online help
price is mid to high for small companies

Review Source
 
 

Nick from Glasspoint Solar
Specialty: Energy
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

I have worked with most major ATS tools since they were invented.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I think we are a small user and don't get much attention.

Cons

Not much. This system is frustrating to use. it is not intuitive for an experienced user of other ATS tools that the industry has used.Most everything. The navigation is not very good. Customer support...they send you a video tool but it doesn't cover much of what I need.

Review Source
 
 

Alysha from Allston Trading
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Best ATS!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would highly recommend Greenhouse!

Pros

Greenhouse is fully customizable and very easy to navigate. The feedback tool is also quick and easy, increasing the submission by managers and interviewers!

Cons

The only feature Greenhouse is lacking is an application submission portal. They have workaround, but nothing built yet.

Review Source
 
 

Kathy from NSI Group
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Great ATS but a bit pricy!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Great for all sized companies but it was way out of our budget as we are a small business. If we had more in our budget, I would have definitely chosen Greenhouse!

Pros

Easy to use, clean interface, pre-made templates to send to candidates at each stage of the recruitment process, and excellent customer service.

Review Source
 
 
 
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Showing 1-20 of 192

Tiffany from Clutter
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

- Lots of different integrations with other software
- Easy pipeline management

Cons

- not great scheduling tool.
- wish i could customize some of the reports a little bit more.

Review Source: Capterra
 


October 2018

October 2018

Easy to use with all the functionality you need

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Super easy to use once you learn all the tricks. Great one stop shop for all hiring needs.

Cons

Difficult to get onboarded if you haven't used Greenhouse before. There's a lot of steps and things to learn before navigating the platform becomes second nature.

Review Source: Capterra
 


October 2018

October 2018

Greenhouse is AMAZING!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Greenhouse is a tool that is looking to make the hiring experience the best one possible. The tool is intuitive and makes interview confirmations a dream.

Pros

Intuitive
Easy to create a hiring experience from start to finish.
Makes sending interview confirmations easy.

Cons

Reporting is not as easy as it is in Lever.

Review Source: Capterra
 


October 2018

October 2018

Greenhouse Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

My company uses this for internal jobs that are available. I go into it often but i only stick to using a couple things with the program.

Pros

Very easy to use and to navigate. Functions work smooth and properly.

Cons

Seems cluttered and not appealing to the eye. Usage of the application seems minimal.

Review Source: Capterra
 


September 2018

September 2018

Like the tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's been good thus far.

Pros

Greenhouse has a top end tool that has been great for referring potential candidates.

Cons

It's a new system and I'm not as familiar with it as I was the last tool we were using.

Review Source: Capterra
 


September 2018

September 2018

Referrals need to be made easier

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Job boards are easily browsed and sorted.

Cons

The entire application needs a better education focus for non-recruitment users.

Review Source: Capterra
 

Dan from Tampa Bay Lightning
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Excellent features and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It creates a helpful path from finding a candidate to their first day on the job.

Pros

This software is extremely intuitive and supremely easy to use. Love to use it to be able to post jobs across multiple job boards.

Cons

The biggest gripe I have is that it is relatively expensive and our HR team has had to really find a way to justify it each year.

Review Source: Capterra
 


September 2018

September 2018

Our HR staff likes this.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Our HR department says Greenhouse makes it super easy to put together all the basic details you'd expect in a serious job listing.

Cons

The API can be a little counterintuitive at times.

Review Source: Capterra
 


September 2018

September 2018

Makes interviewing and analyzing candidates a good experience for all

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like that you can track your applicants and people that you have referred. When interviewing people I think that it is a smooth process of grading candidates and leaving feedback in one consistent area.

Cons

Greenhouse is the best software I have used for recruting but to be fair I haven't used many others.

Review Source: Capterra
 


September 2018

September 2018

Great workflow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Would recommend but requires initial investment to make work for your org.

Pros

Easy to use once set up. Makes team hiring much easier.

Cons

Lot of work to set up initially in a way that is useful and easy to use.

Review Source: Capterra
 

Laura from Vitals
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Greenhouse makes interviewing and hiring easy

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall, I find that this is an easy tool to navigate and it helps with the administrative work tremendously.

Pros

The software allows us to have all of the information relating to the job opening in one location - from posting to hire.

Cons

I would like it if the interview reminder also pointed out that there is a scorecard for use before you hold the meeting. There are scorecard questions that would help in the interview, but you are not notified about them until you are prompted about the scorecard and dig into the email and links. Make it easier to pull that out for the interviewer.
The software is also not compatible with some search sites. This should be made clear early in the vetting.

Review Source: Capterra
 


September 2018

September 2018

Greenhouse!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very simple to use- really good UI and UX.

Pros

It is extremely intuitive- very easy to look up jobs, candidates, etc. Did not even need training on it because I could understand it just from exploring the site- makes a lot of sense.

Cons

Nothing really that I can think of actually- I have only used one other ATS and this is far superior so I have no complaints.

Review Source: Capterra
 


September 2018

September 2018

Greenhouse just works, one stop shop for recruiting process

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

excellent experience

Pros

Very intuitive interface, even for first time users. There is no learning curve, from adding candidates to submitting interview feedback. I especially like the "Fly on the wall" feature which allows you to leave notes to other interviewers and recruiters about candidates. You can also get nice dashboard reports of all your open reqs. Never had any performance issues with this site.

Cons

Overall there wasn't a lot I didn't like. The mobile app is pretty spartan, but that's fine for this type of service.

Review Source: Capterra
 


September 2018

September 2018

Good user experience for applicants, not great for system admins

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy interface for candidates which is so important that they have an easy experience as to not scare candidates away.

Cons

The reporting on the back-end is super weak and at least when I was a user it only had a handful of canned reports. Could not get some very basic reporting out of the system.

Review Source: Capterra
 

David Christian from Babbel
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

A feature monster that does everything, if you can find it

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

GH covers all aspects of the hiring process I consider relevant as a hiring manager (I can't rate the tool from an HR perspective). It's really very very complete. Some parts of GH are very efficient, for example the CV screening UI and the process of sending rejections, which can be scheduled. Collaboration between HR, hiring manager and different interviewers is generally well done.

Cons

The downside to GH is the generally chaotic UI. As someone who uses GH every few months rather than daily, which is probably typical for hiring managers, I find myself hunting for pieces of information (basic candidate information, take home test submission, etc.) and not finding them where I expect them.

Also, sometimes CVs and other external information won't load immediately.

Review Source: Capterra
 


August 2018

August 2018

I can never find past canidates.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, poor. I use it weekly and for the day to day purposes it's fine but always leaves me frustrated when I try and do anything the most basic function.

Pros

It's pretty simple and keeps everything in one place.

Cons

I can never seem to find old applicants, resumes or anything. The search function is pretty poor and leaves me frustrated. I usually give up when trying to find certain details or information on ANY past canidate.

Review Source: Capterra
 


August 2018

August 2018

Great software for any company's recruiting program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Greenhouse provide a customizable experience to any growing company's recruiting program -- the analytics are complete, and the employee dashboard is great.

Cons

I really have had no problems with this software so far. Nothing bad to report!

Review Source: Capterra
 


August 2018

August 2018

Great Applicant Tracking Software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The integration with Google Calendar is AMAZING. The ability to change events/times/etc within the calendar and have it reflect within Greenhouse is great and makes for much easier scheduling.

Cons

The fact that I can't send and receive within Greenhouse (or at least have all the emails tracked) can be rough. It can get confusing and hard to keep track within your own email about all the candidates that you have to coordinate with. If you could track your emails it would be amazing.

Review Source: Capterra
 


August 2018

August 2018

Useful for grading and reviewing candidates

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I liked that it no only housed candidate resumes but also allowed you to score them and give a summary of how their interview went. The platform is pretty easy to navigate too.

Cons

There wasn't anything standing out that I didn't like about this platform. It's pretty easy to use.

Review Source: Capterra
 


August 2018

August 2018

It is an application that can follow more opportunities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I had my experience with this application when it was IT support, and among them was HR, as well as others, it offers many good things at personnel selection levels.

Pros

I like its interface, in the same way I think that at the recruitment level the HR processes for companies can improve, without any hint, it is evident that it must improve in its processes so that the search of personnel becomes effective.

Cons

really the application is very striking and has things that are worthwhile as a client, however, not everything is good, there are things that in its interface do not have levels of recruitment, for user or client a good application structure is necessary.

Review Source: Capterra
 
 
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