What is Greenhouse?

Greenhouse is an applicant tracking system and recruiting solution designed to help businesses find suitable candidates, conduct interviews, and optimize their recruiting process. Greenhouse offers professional recruiting services from a dedicated support team. This solution includes an integrated platform that streamlines various recruiting activities including planning hiring processes, sourcing job applications, managing interview rounds, and organizing post-hiring activities.

Greenhouse's hiring process begins with finding the right candidates from a variety of sources, such as job boards, in-person events, external agencies or through in-house referrals. Recruiters can post job openings on popular job boards such as Glassdoor, SimplyHired...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

539 Reviews of Greenhouse

Average User Ratings

Overall

4.5 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(293)

293

4 stars

(210)

210

3 stars

(29)

29

2 stars

(2)

2

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 539 results

September 2020

Kelly from Calendly

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2020

Happy Greenhouse User

Overall pleased with Greenhouse and think it's a solid ATS.

Pros

I chose to use Greenhouse because it was the tool that made the most sense and aligned closest with the recruiting process I built for Calendly. Their scorecards and stages are similar visual and stage how we approach recruiting perfectly. They have been incredibly innovative recently with their new features and upgrades and I continue to be impressed by the product roadmap.

Cons

I think their reporting is not intuitive and feels clunky. I don't think they have a great visualization into pipeline for non recruiters. So if a hiring manager or executive wants to see how a specific role is progressing I don't think it's easy for them to do or see. There are also a lot of clicks to get somewhere or get back to something.

Reasons for Choosing Greenhouse

The approach Greenhouse takes to recruiting process setup is more aligned to the recruiting process I had built for our company.

Reasons for Switching to Greenhouse

Hire was not going to a scalable solution and didn't offer the feature set I found critical to successful hiring at Calendly.

May 2020

Marc from Billtrust

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

May 2020

Overall satisfied, though A LOT of manual configuration required

Overall experience is positive so far - Apart from the time & effort taken to learn a new product the Talent Acquisition team is enjoying it so far, our Hiring Managers like it, and we've received no negative feedback from applicants. That said, though there are too many parts that need to be changed manually, including many parts of the job templates, salary data assigned to jobs/templates, application questions, application confirmation emails, etc.. There needs to be more focus on put on allowing bulk-edits. It's an arduous, time-consuming task to make updates (to something as simple as a line we might want to add or remove from a job description on benefits we offer) and that time can be spend on more value-creating tasks.

Pros

The amount of integrations Greenhouse with other software is great; The UI is intuitive; Ease of use for hiring managers and interviewers who access the system.

Cons

A tremendous amount of manual work is required during the implementation, and for ongoing updates to job templates. There was also a lack of live or customized training by Greenhouse during implementation - just videos and how-to's on their support page. So I would try my best to figure things out and spend a lot of time manually doing things; then a week or two later, we'd realize something was off or a setting needed to be redone and we'd have to manually re-do it -- Some more hands-on, customized, live help from the get-go and throughout implementation would have been helpful so that we didn't need to spend hours and hours on manual tasks.

Reasons for Choosing Greenhouse

Overall, we were more excited about the features that Greenhouse offered. The quality of the demos we received, cost, and other aspects factored into the decision as well of course.

February 2021

Scott from Weaver silver

Company Size: 2-10 employees

Industry: Human Resources

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2021

In 22 years I’ve used lots of ATS products, and love greenhouse

It’s more fluid of a process with candidates and it is more intuitive.

Pros

Ease of use and how intuitive this takes a candidate through the full life cycle. I’ve worked with icims, jobvite and others and am most impressed with GH.

Cons

The price is too high for small companies to afford, along with lack of customizing options. But I have never found a commercial ATS that is fully customizable.

May 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

2.0

Functionality

4.0

May 2018

Phenomenal features, easy to use - but extremely high priced, not great support/export

Helpful to map out a recruitment journey in one place. But can be done with more control of your data in many other HR tools.

Pros

Intuitive features and easy to process between steps Helps to ensure consistency between interviews, plans, and third party integrations for staff intake and hiring. Easy to post jobs and link multiple job posts to the same position internally (newer posts get more applications, but don't need a new job inside the portal) Allows for constant hiring, and deep analytics on use of HR teams time and performance - Really not a fit for small or midsize firms, you can tell its great for the enterprise

Cons

- Support is great initially, then is not as helpful after execution (contract lock in) - Pricing is annual, and very high - Hard to justify the ROI for convenience on HR team - Pricing is completely based on size of the company (meaning how much you can afford) vs. the use of the platform or feature set - Prohibitive annual, upfront, and renewal terms - Company tried to renew automatically within contract notification periods, without confirmation/touching base previously, and expected higher contract terms without discussion or proposal - Exporting data is non-functional. Only left with Resumes and not full details, notes, or other data your team may have created (Keep that in mind when spending time analyzing candidates and for legal/compliance) - Really consider how your team will use this, and if it is either a time saver or money maker for recruiting. Chances are, it's not - but it is convenient in one place. But once you're in it - very hard to leave and difficult to offboard.

February 2021

Louise from D2iQ

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

February 2021

All-in-one platform for the entire recruiting lifecycle

Overall greenhouse works well for our company, it meets all of our needs for managing candidates.

Pros

We use SaaS for everything so making it easy to configure and setup is very important. Greenhouse has a nice UX for creating candidate pipelines, aligning them to specific roles, and setting up the interview flow. It's very customizable and simplifies the interview process by providing review criteria and rankings. Integrations with LinkedIn and other social media are available. Security permissions can be applied to restrict visibility of job openings and candidates. It's also easy to import candidates via referrals, resumes, or social media.

Cons

UI is pretty sparse and static, with a monotone green theme. It's definitely not as modern as most other SaaS offerings. The UX can be clunky at times with the user not having a clear understanding of where they are.