What is HarQen Voice Advantage?

HarQen Voice Advantage is a cloud-based video interviewing solution that features live and pre-recorded video interviewing capabilities, audio interviews and branding capabilities. Users can also leverage HarQen Voice Advantage for employee onboarding and performance reviewing needs.

HarQen’s live video interviewing tool, Live Advantage Real Time Interviews, allows face-to-face interviews, and users have the option to record video interviews to be reviewed and shared with others in the future. A “testing stage” for each interview ensures that both interviewer and interviewee have a secure connection with no problems before proceeding.

Pre-recorded audio and video interviews allow a hiring manager to send questions to candidates to be...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

12 Reviews of HarQen Voice Advantage

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

January 2020

Tricia from American Airlines

Company Size: 10,000+ employees

Industry: Airlines/Aviation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

Best candidate experience

I have actually used the software as an interviewer and a viewer of videos. Both are great experiences. It has truly been an amazing tool for us as we have thousands of candidates apply in one posting. If not for the On Demand Audio and Video, I am not sure what we would have done to help us narrow down our candidate pool. Occasionally a candidate may have technical difficulties with the audio portion, but the tech team is always there to support us and assist the candidate.

Pros

I started using this software when it was audio only. In time, the video portion became available and enhanced the experience greatly. I love that it allows us to view thousands of candidates and narrow down our choice for face to face interviews to a viable, qualified candidate. It's a great experience for the candidate and end user.

Cons

I would like to be able to pull reports differently and faster. However, HarQen's tech support team has made many software changes for us over the years and have always been willing to make the product better and more tailored for us.

January 2020

Adam from Cielo

Company Size: 1,001-5,000 employees

Industry: Human Resources

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Consistent digital interviewing

HarQen allows us to give candidates the option to record their interview rather than have a phone interview. This increases speed and convenience for candidates.

Pros

HarQen is easy to use for candidates and produces consistent results for us. The HarQen team is responsive and provides strong service when needed.

Cons

Recent updates in the software significantly improved the UI for candidates.

January 2020

Stephanie from Tri City National Bank

Company Size: 201-500 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

The Real Voice Advantage

Pros

There are a lot of things to like about Harqen's Voice Advantage. First, the customer service has been outstanding. The two reps we have worked with have always responded promptly to any questions or needs. They record questions, explain clearly how to navigate the system and have offered updated products, but do not push. We have only used the audio interviews. The system itself is easy to use and customizable. It saves HR so much time. We are able to hear from applicants as they answer questions specific to each job. We easily post the links internally, so managers can also review the phone screen and select the best candidates to move forward in the hiring process. For our candidates, the process doesn't take much time and they can access the system anytime day or night, which makes it very convenient.

Cons

There can be a time delay when new phone screen questions need to be recorded. Although we could record them ourselves, we choose not to. So we have Harqen record them for us and sometimes it might be a day or two before the questions are ready to post.

January 2020

Angie from Concentrix.

Company Size: 10,000+ employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

HarQen Voice Advantage Review

Love the ability to do interviews anywhere / anytime.

Pros

Easy to use/user interface and so simple to put together a campaign

Cons

no cons right now/ did not take the time yet to merge with Workday

January 2020

Katie from Creative Channel

Company Size: 501-1,000 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Great Video Interviewing System

Pros

Harqen is a great system, that is very easy to use and user friendly. I have used several systems in the past and the ROI we receive with Harqen us worth every penny. Our company hires staff nationwide so the system allows us to have a much more personable interaction with our candidates.

Cons

The easy of the system, the ability to integrate with out ATS and the cost of the product.