IceHrm Software

4.15 / 5 (46)

About IceHrm


IceHrm is a hybrid human resources (HR) solution that caters to HR departments in small and midsize businesses across various industry verticals. The solution can either be deployed on-premise or hosted in the cloud.

IceHrm's key features include leave management, payroll processing, expenses management and more. The solution's recruitment and applicant tracking module helps users to search for specific candidates for open job roles and manage the hiring process. It also provides an internal job portal for the organization.

Additionally, IceHrm features a staff training module that allows HR departments to manage training courses and sessions in their organizations. Users can assign specific training sessions to employees and keep track of their progress in the courses.

Services are offered on a monthly subscription basis based on the number of employees. Support is offered via phone and email.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

46 Reviews of IceHrm

Average User Ratings

Overall

4.15 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(16)

4 stars

(23)

3 stars

(6)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 46 reviews

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June 2018

Dymont Mangwengwe from THE HOBS GROUP SOUTH AFRICA

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

I am loving it

Pros

The software is user friendly and most of my clients are finding it easy to use and besides that it helps them have total control of their business without compromising reliability

Cons

Like all other software's you need to learn how to use it, not too much of a Hassle thought, you will need to focus on the goals not the challenge

June 2018

Meagan from SystemizeMe & Associates

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

June 2018

My overall experience with Ice HRM has been AMAZING!

It's basically HR outlined for you to make life easier especially for me as a Sole Proprietor, running everything alone.

Pros

The features they offer help you to sort out things so very clearly, and my business is based on organization so I love it's organizational features most.

Cons

I gave Customer Support 3 stars because I have never had to use it, so I can't give an honest rating on it. For that reason, I would consider it my least favorite feature because it's the only one I don't have to use.

June 2018

Joseph from JMH ENTERTAINMENT

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

June 2018

Very easy to use

Pros

I like that it offers a variety of features that are easy to use and train on. We use it everyday. Our team loves it

Cons

It seems old and run down with its color scheme and layout. Also would love for training videos to be created for easier training g

June 2018

Cameron from IEW

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

IceHRM is a great value for the money.

Pros

Price and ease of tweaking some settings. We rolled this out to 20 employees and within a year had 45 employees in it.

Cons

It takes a bit to understand how the whole IceHRM works. Can take a bit of time to find a setting and such.

June 2018

Henry from Information Technology and Services

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

IceHRM was easy to use, setup, and deploy. It allowed us to easily manage all facets of our business

Pros

The excellent design of the software and UI/UX which seemed very premium for an open source product. The many options available for use within the product were also a plus.

Cons

The lack of a windows based version would be the only downside as our organization runs a Microsoft stack, however the Linux version was easy to use as well.

June 2018

Jorge from Hova IT

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

3 of 5

June 2018

Good platform yo extend functionality

For me the major benefit is the opensource license to extend the functionality to fit my needs. There are some functionalities that doesn't fit to our needs and we have extended the funtionality to cover that needs.

Pros

Its opensource model. Each country has its own laws and rules and using an opensource software let you personalize it to your local needs.

Cons

Poor documentation about the API and the development environment. Some functionalities are not completely defined.

Response from Gamonoid of Gamonoid

Replied June 2018

Thank you for the review. We are keep adding new features and if you think there is a nice to have feature that could generally benefit all the users, you may submit it via https://github.com/gamonoid/icehrm. Also we try to provide better support for open source users while giving more priority to IceHrm Pro and SaaS users

June 2018

Andrew from Francis Farm

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

IceHRM has streamlined my Human Resources workflow and definitely reduced hiring and onboarding time

Pros

Functionality
Ease of Use
Simple Design and Workflow
Tracking time & applicants is a breeze
Onboarding is quick and easy

Cons

Could be a little less literal
Can be "clunky" in terms of looks
Needs To Be Modernized
Condense sections instead of so many options in different places

June 2018

Nasir from Computer & Network Security

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Its an Amazing serivce to Utilize and a Great way to Use.

Many

Pros

Its User Inter face and User Expirience is an Amazing Service by You Guys and the Web looks Preety./

Cons

Its Backend works are tooo hard to Understand and Dont have something Unique and Its really Hard for me to read its backend.

June 2018

Deborah from DM Transcription & Billing Services

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

2 of 5

Functionality

4 of 5

June 2018

Icehrm is a comprehensive suite of tools that has replaced the way I manage attendance & HR duties.

Cost-effective and comprehensive utility and tools.

Pros

Ice hrm has allowed our office to reduce clutter and paperwork of manageing employees, monitoring attendance, and implementing training. It is a terrific value for everything it provides. The time tracking alone is worth the recommendation on it's own.

Cons

Very little customer support from what I have found. More training materials should be provided, especially for the initial setup. Some features, such as clocked in status does not work (online version).

June 2018

Júlio from PushStart

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

Review on IceHrm

The application does seems to be a greate HR platform, but it may not be focused on your local needs.

Pros

The application feels solid, and has a modern look, which is rare in this kind of software. It has a lot of features, with many available settings

Cons

The software is complex, setting it up for our specific needs was much harder than we expected (we are under Brazilian work laws). The website does say it has support for Brazil (as a long list of other countries), but we couldn't find any resource on that.

June 2018

Domonique from Step Above Home Care LLC

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

June 2018

Easy to start, Cost efficient for start ups, Easy to use

Pros

It was exactly what it said it was!!! I was able to get a free software system that wasn't the bare minimum just because it was free. Perfect for what we needed to use it for.

Cons

I believe that the new entrepreneurs are always on the go. Having a software system that also can be accessed in a phone app would be really cool!! That was in between wearing the many hats we wear we can easily click on the app and do things like enter patient information, etc.

June 2018

Nethmal from IDEA Group

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Love it! Best interface best user friendly interfaces ever!

Pros

I liked most about the user friendliness. It is great to have this kind of Human resource management software for all the things. Payroll attendance and many more. I think it will be more great if we can add finger print to to system.

Cons

I think price is little overrated. Sometimes small companies have so much factory workers. So there will be no advanced information to store. Because of that reason only for some companies price will be little high.

June 2018

Debendra from Centre for Youth and Social Development

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

This is one of the best HR Software in the market today.

Its helping us for completely automating the HR process of our company.

Pros

Very easy to configure, easy to use and extremely good customer support. The user friendly Interface can be easy understandable by any one in the office.

Cons

Mobile app is a must for any applications.Icehrm dont have a mobile app and its the only negative feedback about the software. They should work on it and should come out with a mobile app very soon.

June 2018

Kamlesh from GC Technologies

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Perfect for small business who could have dreamt of complete HR system

Previous year we were trying codes to develop something similar in open source, since I found this I abandoned the project since it meets 85-90% of our scope

Pros

Cloud based , easy accessible , steps for setup and further customisation allowed- all adds to ease of work for administrator, trainer and HR Manager

Cons

GUI - focus should be made so that appearance of dashboard be intriguing to allow the new generation of users to create interest.

June 2018

ISHARA from Mercy Corps

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

June 2018

Great tool for managing team members and workflow

I save a time getting a real time payroll, that reflect my country tax calculation method and process.

Pros

Payroll integration, that can be personalized at own needs. Easy way to add an employee and to attribute him a managing rol.

Cons

The dificulty to export a better excel file compiled. I can not see the leave request of some of my team members for approval

June 2018

Alvin from Einstein Pros

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

June 2018

IceHRM is an integral part of our startup company, It has given us a way to handle all our HR needs.

Free to start, and easy to use.

Pros

Easy to use, and can be customized in a way to fit your company's goals. Good Dashboard and full features that is very beneficial.

Cons

Time tracking cannot track way beyond 1 day, not good for 24 /7 shifting operations as the timekeeping can't record midnight to morning shifts.

May 2016

Summer from Safetyman International Ltd

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

May 2016

Almost perfect for my company

Having reviewed and installed several HRM systems on the company server for evaluation and testing it was easy to see the Ice is one of the very best systems on the market today, my only issue is the missing module that is exclusive for the hosted version which should be available in the pro version. I will for now use the software but if a similar version is found with the ability to save CV and post jobs I know where my company will be heading too, which will be a great shame.

Response from Gamonoid of Gamonoid

Replied May 2016

We have plans to start making icehrm enterprise (hosted) edition available as a self hosted solution. We will let you know if we decided to move in that direction.

June 2018

David from Everest Refrigeration

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Easy to navigate

Pros

The Employee Management module has a lot of features that any company will find suits their needs for a free HRMS.

Cons

The Opensource version limitation relating to Employee History and Audit Trail. Would really like to see this feature shift over to Opensource.

June 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Awesome

Pros

It's got almost all high level features of transactional modules in Human Resources. Fully customizable

Cons

Some more modules on the developmental side like learning and development modules, this could be a valuable addition to your next version.

June 2018

Phirabhu from Fidele Specialities Pvt Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Good product for Small Business HRM Needs

Pros

Has good number of options and can be customized. Detail of the Employee can be stored and retrieved easily.

Cons

The user inter face can be more reactive. Has no option for attendance keeping and payroll based on the Department/Location level.