Kira Talent Software

4.43 / 5 (190)

About Kira Talent


Kira Talent is a cloud-based admissions solution that helps administrations in universities and higher education institutes to manage their admission routines assessment of applicants.

Kira Talent helps users to assess candidates based on traits like leadership, critical thinking, communication skills and more. The solution includes tools like timed video and written assessments, on-demand reviewing and role assignments. It also supports integration with various third-party admissions systems.

Kira Talent ensures that all reviewers use same criteria by providing rubrics built into the solution. The solution also helps users to develop questions, competencies and build custom assessments. It also features reviewer analytics and annual reports on usage data, applicant feedback, practices and tips.

Support is available via phone, email and an online knowledge base. A support portal specifically for applicants is also provided by the solution.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8

190 Reviews of Kira Talent

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(97)

4 stars

(83)

3 stars

(7)

2 stars

(1)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 190 reviews

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January 2019

Angela from McMaster University, DeGroote School of Business

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Kira Talent has been an excellent addition to our Admission process. Highly recommend Kira Talent.

Meeting our candidates virtually is a big plus. The convenient and user friendly platform saves time and adds efficiencies to the process. It is a great extension to a candidate’s application.

Pros

One of the most attractive features of the Kira Talent platform is how exceptionally easy it is to use. We use it daily as an integral part of our Admission process in getting to know our candidates better. The platform is very easy to navigate and the layout is very appealing. It is convenient and offers many great features including a ‘Results’ page that summarizes browser refreshes, technical issues, total time the candidate spent on completing their interview and a spelling and grammar check on the written response. The Kira Team is one of the most supportive and dedicated teams I have interacted with. The customer support team is always on hand to provide a great customer experience. They continue to grow their product and are always improving on an already great platform. They are receptive to customer feedback and the customer always feels valued. I would highly recommend this product.

Cons

Really no cons. Any issues or suggestions that are made are quickly acted on and improved upon. They are always meeting the customer’s needs.

Response from Kira Talent of Kira Talent

Replied March 2019

Hey Angela! Thank you so much for the incredible review! :) It is our pleasure working with you and the team at McMaster University - DeGroote School of Business! Cheers, Christian

April 2018

Bridget from Carnegie Mellon University - Heinz College

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

Kira Talent assessments have helped us gain a better view of our applicants' communication skills.

We're able to virtually interview applicants without requiring staff to be available for live interviews; incorporating the review of these interviews into application review has been extremely helpful in assessing individuals for our professional graduate degrees.

Pros

Easy to use from the admin side; integration with our current app system went quite smoothly and continues to run without issues about 2 years after implementation. It allows us to mimic a live interview without the personnel necessary to hold hundreds of live interviews with individual applicants. The randomization of questions is a great feature. Customer support is great. Applicants who are qualified for our programs (able to complete a live interview without extreme anxiety that inhibits communication) have given it positive reviews. Looking forward to integrating it with our new CRM/app (Slate) to be built over the next year or so.

Cons

The ability of applicants to refresh their web browser to get a new question (until they get a question they can answer) isn't great. On our side, the fact that questions have been collected in this way and disseminated on sites like gradcafe.com isn't awesome - but when we see an interviewee obviously reading their answer in the interview, it actually makes our decision much easier. I wish there was an admin user role that would allow the user to login and view any interview without having it assigned to them specifically - without giving them the ability to delete/modify content/interviews within Kira Talent (so - more granular access rights would be nice).

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Bridget! Thank you so much for your review!! I am so glad that Kira has been helpful to you and your team over the years, and that you are going to be integrating with Slate! I would love to connect about questions leaking onto public forums. I will send you an email to chat further :) - Cathlin

April 2018

Anthony from The Ohio State University

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2018

It's easy to use and generally reliable.

Pros

Simplicity and speed, as well as the rubric definitions and verbiage. The ability to add and edit notes. As an end-user, I'm not privy to the customizable nature of the questions or rubrics, but would hope that we have the option of testing for various competencies (in addition to the same ones I see every day from applicants' submissions).

Cons

The lack of ability to place candidates literally next to each other in comparison. At least as I've been trained, each applicant is reviewed separately, but there are times when it would be valuable to have functionality allowing side-by-side comparison of ratings and for the choice of applicants (side by side) be "filterable" by application date, geography, etc. Also, is there a way to test for severity or leniency bias by reviewers and to filter the results by the same criteria, as well as demographic data? There's a lot more potential for this program-- largely to help with validity and reliability.

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Anthony, thank you so much for your great review! Unfortunately, we don't capture geographic data in Kira now, but this is a great idea. The ability to compare applicants side by side is also a great idea - I'll submit these as feature requests now. I hope you're using the "Analytics" tab at the top of your Kira screen, and your "Ratings by Reviewer" option per assessment to understand the variability between reviewers' overall scores! - Melanie

April 2018

Meredith from Case Western Reserve University

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

I couldn't do my job without Kira!

I've saved a lot of personal time reviewing applicants thanks to Kira.

Pros

Kira is easy to use. I can have multiple reviewers use the system and everything is consistent across the board. Using Kira has saved me personally over 45 additional hours of reviewing interviews outside of my normal working hours per year. The platform is intuitive and user friendly. Their customer support is second to none! The minute I have a question, I can expect a reply within the hour and my dedicated account specialist makes me feel like I have her fullest attention. They continually provide support and resources for my students and staff. Because of Kira, I now have more time to focus on my applicants and students.

Cons

Kira has come a long way since I began to use them, and I look forward to the growth ahead. I understand that it's hard to have on platform for all of the companies/universities who use their services, but there are more tweaks that can be made to enhance my personal use of their platform, including a search function for ALL of Kira, not just a search per section/group. It would also be great to have a way to input the completion date into the system and have automatic reminder emails get sent out until they complete it.

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Meredith! Thanks so much for your review! I am so glad to hear that you have found your Kira experience so enjoyable!! Thank you so much for your feedback on new features that could improve the product for you :) I will definitely bring these back to my team and keep you updated on any progress! Best, Cathlin

May 2018

Brittany from brown school

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Easy Application Review

Pros

I like this software because of the simplicity of the software and the ease of use. I love the idea of being able to watch prospective student videos and getting to review the application on another level. It is helpful to not have to only review long drawn out applications all day, but to have a tool that allows for you to easily separate one candidate from the next candidate. I love the Kira interviews. The process works well for a program like social work or public health because you can really see and witness the passion that is exuded from the video submissions that the applicants send in to us during application season.

Cons

Although there are aspects of the software that I really like, there are also aspects of the software that I believe are a bit challenging at times. For example, I find it difficult sometimes to troubleshoot, navigate, and solve technical issues for individuals applying to the program. In my opinion, the solution is not very helpful to the prospective student because I often must refer them to Kira to call for help with their problem and sometimes I feel as if I am not providing the highest level of customer service to the prospective student. This can at times can be a bit frustrating to say the least.

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Brittany, Thank you so much for your review! I am so happy to hear that Kira allows you to see the passion of the student applying :) Thank you for letting us know about the issues and ideas that you have surrounding technical support for applicants! I would love to connect with you further about this to hear your ideas :) I will reach out to your via email. - Cathlin

May 2018

Jeremy from MSL Program

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

May 2018

Good functionality and quite easy to use

Pros

The short interviews that we use the software for are very valuable.

Kira is pretty easy to use - inviting one or multiple email addresses to an interview is very easy. The platform is quick to load and watch interviews.

We use this platform almost daily and it works well for what it does.

Cons

I really wish that the interviews were mobile compatible. Several interviewees have only had access to a microphone though their phone, so have not been able to complete the Kira interview.

Once someone completes an interview, you cannot change the interview structure (for instance to give interviewees more time to complete the interview). I understand why this is in place but wish you could override the system to make these changes.

It is tricky / finicky to copy links to individual interview invites. We do this quite a bit as we will send an email with their interview link.

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Jeremy - thanks so much for your feedback! I'm glad you're having a good experience overall. We hope to have mobile apps for applicants again in the future, and please lean on me at any time to make structural changes to the interview. I'm happy to help. Regarding the interview links for applicants - I hope you're making use of the Applicant Details CSV for easy copy/pasting! - Melanie

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

A GREAT ADDITION TO THE INTERVIEW PROCESS; GARNERS ADDITIONAL IMPORTANT DETAILS FROM APPLICANTS

Pros

Simple yet effective. Using Kira allowed us to get to know our clients in a way that made the screening process easier. The video interviewing features created a faster and easier way of assessing a client, it saved us and the client time. After the video interview, we can be certain which client is a great candidate for our firm. The process became smoother since we started using Kira.

Cons

It seems like applicants cannot be filtered demographically which is an important factor for applicant browsing, for us at least. It would really be great if this can be added to future updates since this may hasten our process more.

Response from Kira Talent of Kira Talent

Replied September 2018

Hey there! Thank you so much for the positive review! :) I've taken your feedback and shared it with our development team for consideration. Please feel free to reach to your Client Success Manager if you'd like to discuss this in more detail! -Christian

February 2019

Sarah from Washington University in St. Louis

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

February 2019

Great Platform for Garnering Hundreds of Interviews

Pros

Kira saves our team so much time by allowing us to collect interview responses without having to schedule an in-person or face-to-face Skype interview. Having the interview responses are also a really helpful way for us to more holistically review applicants to our graduate programs. We learn more about the applicants by hearing them speak, as opposed to just knowing them from what they provide on paper.

Cons

There is some clunky-ness in the functionality of the software, especially when clicking in and out of each video response. For example, when trying to select the Notes button, it is easy to accidentally click somewhere outside of the button and then consequently collapse the entire video and ranking section. This gets frustrating when you are in the middle of viewing a video and then accidentally close it because you clicked somewhere close by.

Response from Kira Talent of Kira Talent

Replied March 2019

Hey Sarah, Thank you so much for the feedback and review! :) I've shared your feedback with our design and development teams! Cheers, Christian

March 2015

Elissa from Spark Growth Partners LLC


Ease-of-use

4.5

Customer support

5.0

Functionality

4.0

March 2015

Great addition to our recruiting process

Pros

We found Kira Talent to be a great screening tool to quickly get a sense of certain candidates and narrow to a short-list in an efficient way. Instead of judging based on resumes alone, these video interviews were a great supplement to get us down to a shorter list of candidates worth interviewing in person.

Cons

When I first started using the software a couple of years ago there were a few minor glitches, but I believe they've all been fixed. They're also very responsive on any issues, so this didn't cause me any real problems.

April 2018

David from University of Texas School of Law

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality