Patriot Payroll Software

4.81 / 5 (1,278) FrontRunners

Our advisors have recommended this product 39 times in the last 30 days

What is Patriot Payroll?

Patriot Payroll from Patriot Software is an integrated human resource (HR) and payroll management solution that helps to streamline the different processes associated with managing payroll payments and tax submissions. The solution offers tools to maintain payroll records, print checks, establish direct deposits into bank accounts, generate payroll reports and submit state and federal taxes.

Patriot Payroll offers the ability to issue payrolls through direct bank deposits and electronic cheques. The software offers personalized portals for employees to access their payroll and related financial information. The application's reporting functionality helps employees generate their year-end reports and print W2 forms for tax reporting. While Patriot Payroll is a...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

1,218 Reviews of Patriot Payroll

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(1,056)

1,056

4 stars

(192)

192

3 stars

(22)

22

2 stars

(4)

4

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1218 results

January 2020

Brian from Joblyt LLC

Company Size: 11-50 employees

Industry: Online Media

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Easy to use and affordable payroll software

Pros

I would assume every payroll software is relatively similar once set up. With Patriot's full service plan, the set up was even easier and a breeze compared to trying to set up payroll with competitors or even my bank. Aside from just set up, there is a ton of helpful information on the site so I don't have to consult with support often.

Cons

It feels a little more "old" design-wise. For me, this isn't a problem since it functions the way I need it to.

Reasons for Choosing Patriot Payroll

Easier set up and price was reasonable. Also, it had the best reviews which I believe ultimately made me choose.

January 2020

Christine from SBS CPA's

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Love this Software

Everything has been amazing. The customer service is awesome, the software is easy to use, and the price is just the best.

Pros

I love everything about this. 1) The ease, it is so easy to use 2) the customer service team is always so helpful and listens to suggestions and has implemented suggestions we have made 3) the Price, we came from Intuit and the price savings was crazy amazing 4) They process all payroll forms, Intuit would not process our local LST returns, but Patriot does, they do them all!

Cons

The few items I would like to see changed are mainly just with check printing. It would be nice to be able to print DD stubs with a layout that looks like a laser check so that they could be folded and put into double window envelopes like the checks are. The second thing would be to be able the change the stub options on checks. Currently, laser checks take up both stubs on a check to make one pay stub. It would be nice if you could have an option that it all fit on just one of the check stubs, and then repeats again on the second stub for the employer's copy.

Reasons for Choosing Patriot Payroll

They offered all the options we were looking for as accountants processing clients' payrolls along with the price.

November 2019

Kristen from Bookkeeping Illuminations

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

November 2019

Patriot Software

Customer Service is great . It's not always intuitive with where to find things, but over the year + we've used it they've made a few great improvments (like multi hour wages, and pto tracking).

Pros

We use Patriot Software in a wide variety of industries (restaurant, retail, day care, and more). I love how I can set it up for a client, and show them briefly how to run their own payroll. Very easy for simply payrolls.

Cons

My biggest pet peeve is the inflexibility of making tax adjustments. For Example: a restaurant where they pay out tips each night means that a check would be for sever hours only, usually about $40 for the week. The tips justify enough taxes that they end up with a negative paycheck. In any other system I can manually adjust the taxes held to get the check to zero or close. (the server ends up owing money at the end of the year). With PS, I have to come up with other options for getting the paycheck to zero (like getting the business to cover the taxes in the meantime).

Reasons for Choosing Patriot Payroll

Price point.

May 2017

Chris from KABOOST

Company Size: 2-10 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 6 months


Ease-of-use

2.0

Value for money

1.0

Customer support

5.0

Functionality

2.0

May 2017

Get a real company to do your payroll

Pros

It is very inexpensive and takes on clients that have very few employees. Customer service reps are EXTREMELY HELPFUL, polite, and very knowledgeable of the program abilities and shortfalls.

Cons

You can cancel ANYTIME, but then you have to send all the State/Government taxes collect to their respective agencies with the appropriate paperwork. Patriot sends all the taxes back to you to deal with. Some taxes are due annually, due the end of January, so if you want Patriot to file it, you have to keep the subscription until that date. Nickel and diming. If you want them to track sick days, accumulated vacation days etc, it is included. If you want your employees to be able to track it through the online portal, that will cost you additional per month. Check out the list of add-ons to determine what is important to you. They offer QuickBooks import of data, but I have yet to see how anything matches anything on the bank statement. Like taxes are deducted from payroll, they show in a different month than the payroll, and the payroll imports as the gross amount which is not the amount sent to the employee by NatPay. If you use a dummy account in your accounting software (QuickBooks) to run all the payroll functions through, this will not bother you and your accountant will made the journal entry additional adjustments. I could not get my first payroll to reconcile, and it was determined that Patriot made an error and did not collect $ 3.60 in taxes somewhere. I am going with when the taxes were going to be sent to the agency, the error would have been found and corrected (depending on the tax agency, some are sent monthly, some quarterly, some annually.) The next payrolls were done correctly. NatPay is a 3rd party vendor that facilitates the employee direct deposit. If you enter a payroll incorrectly and want to cancel, even seconds later, Patriot says it is canceled, but you have to CALL NATPAY otherwise it goes through. Be sure to not miss the pop-up warning. I was advised they are working on a better solution to make sure it is clear what to do in order to cancel a mistake payroll that was submitted. The site is not all that easy to navigate. There are report and default options that may not be easy to locate how to set. Strongly suggest that you contact customer services and they will walk you quickly through the process. I have worked with 4 different Payroll service companies over the last couple of years. They are not all the same, they each have strengths and weaknesses and wide range of costs. From what I can tell, they all do the payroll functions of collecting and distributing employee payments and taxes correctly. The big difference, besides costs, is what they include in the base price, and if/how they enter this information into your accounting system like QuickBooks. With any payroll service, you always have the option to enter it manually into your system from the paystubs which ensure it is entered how you want it.

Response from Michele

Replied May 2017

I'd like to take the opportunity to clarify some of your misgivings about Patriot: 1. You are correct, you can cancel anytime. If you do cancel, we do give you any money back we have collected so that you can make your filings yourself. If you want Patriot to file, for you, (we'd be happy to), you just need to cancel after the filings have been made. 2. You do not get charged to keep track of sick days or vacation days. There is a free feature in the software called "Manage Time Off". 3. Next pay periods DO automatically populate. This was a feature we added last year. 4. All payroll reports are under the Payroll tab under "Reports". We have an excellent "Payroll Details Report" where you can adjust dates and select specific employees and/or taxes to view. These can be grouped in a variety of ways: check, employee, paydate, totals 5. Once you run a payroll, a file is instantly sent to Natpay. If you void the payroll, you are correct, you will want to call Natpay and make sure the file has been canceled. Because this is a third party vendor who handles direct deposit, we can't control how their system works after the file is sent, unfortunately. We do give warning in the system to remind you. (We want to be sure your employees are only paid once.) 6. Our QB export only sends by pay date, not pay period. 7. We appreciate that we can make our navigation easier, and our UX team is on it! I'm having a customer support rep reach out to you to help you with these things. We are here for you, Chris. We want you to be among the thousands of satisfied customers Patriot serves every day!

January 2020

Matthew from Choose to Love, LLC

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Easiest and best service and value!

Patriot Software's customer service team has been friendly and helpful every time I have reached out. All of my questions have been answered quickly so I could get back to work.

Pros

I love Patriot Software Payroll's incredible ease of use. I used it for a year, then switched to Quickbooks Payroll because I thought it would be easier because we use QBO. I was wrong. Quickbooks Payroll was much harder to use. The primary reason is that you still have to do a great deal when using QBO Payroll. With Patriot Software, once it is set up, the do so much more FOR you as part of the service. This gives me peace of mind, because I don't worry about making a mistake or overlooking one of the many filings.

Cons

For Patriot Software's Payroll software, I have experienced no downsides.

Reasons for Choosing Patriot Payroll

I stayed with QBO for accounting because Patriot Software Accounting lacks the ability to enter a split transaction.