PCRecruiter Software


PCRecruiter is a cloud-based tracking and recruiting solution for Human Resources departments across a range of business verticals, including staffing agencies, PEOs, maintenance and property management. PCRecruiter houses a comprehensive solution for contact management and applicant flow in a central hub. It offers tools to manage requisition submittal, on-line job inquiries and hire logging to customizable candidate assessments and surveys.

Key features include bulk emailing, resume parsing, diversity tracking and document storage. Its Applicant Pipeline feature provides a drag and drop interface that allows moving applicants seamlessly from one stage to the next, automatically following up with form letters and keeping a complete history. The Manager Portal allows for position entry and hiring process monitoring, with email-based requisition approval and customizable templates.

It offers a variety of customizable, searchable forms and lists for data collection with boolean searching to help locate keywords in all documents such as resumes, applications, job descriptions and applicant profiles.

The solution is capable of integrating with Microsoft Outlook, allowing users to access their existing schedules, contacts and emails.



224 Reviews of PCRecruiter

Overall rating

4.27 / 5 stars

Filters:

Showing 1 - 20 of 224 reviews

November 2016

Don from United Labor Agency

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2016

An Essential Workforce/Recruiting Software Tool

Our agency has been working with the PCRecruiter software since 2011 when we adapted it to our use for job placement services in the public workforce system. We started our on a totally paper-driven filing system. With our focus of helping prepare job seekers for the interview process and recruiting for employers to fill their job orders, we needed a software tool that could provide the recruiting tools but also an electronic file management system to track data on the job seekers and their activity. PCRecruiter provided all of that and then some with a little help from the MainSequence software development team. Since our use extended beyond the basic focus of the system it took a fair amount of customizing profiles, activities, reports, and related to get it right to where we needed the software to be. Fortunately PCR allows for this. You can customize a large portion of the software to meet your individual needs. The support techs were very helpful in creating our first evolution and we have continued to refine our database since that time. I think I've only stumped the techs once or twice but they eventually uncovered the solution to my issue/question. Once we pioneered the system for our workforce needs, several other partner agencies and employers also picked up on this great tool and began using it when they saw how effective it was with data management. The speed at which we can pull demographic data and get a snapshot of current recruiting patterns is great. Yes, the costs associated can be tough depending on your number of users but this is true for any of the top recruiting/electronic file management systems. It takes a little getting used to at first, especially some of the Admin functions, but once you have the basics down the software becomes very intuitive. Rarely have we found something that we could not get the software to do. Overall, an essential workforce/recruiting software tool to help efficiently maintain information.

Pros

Flexible and can be customized to fit user needs. Many options. Internet based so can be accessed from anywhere.

Cons

Sometimes customization requires a lot of adjustment to work just depending on what you are trying to do and reporting can be a little confusing until you spend some time on it. We have been using PCR8 still so some of this may have been improved in V9.

November 2016

Scott from www.cercatalent.com

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

The Alternative Solution That Provides Amazing Flexibility At A Great Price

I have used PCRecruiter for over 10 years now. The product takes some time to learn, but once you invest the time to learn it's functions, it provides an amazing solution for the recruiting function. I have used this product in three different companies and implemented it with two clients at the corporate HR level. Because of its flexibility, PCRecruiter can be just about anything you need it to be... and MORE. The training department and technical support have always been able to get me and my team back on track when we have had issues. Up time is extremely important to us and our clients, and PCRecruiter has never failed us. I can think of only one time in the past 10 years where we have had a system failure that lasted about two hours. The product is very reliable. You need to spend the time necessary to learn the product. It's not necessarily a con, but more an investment. You will get as much out of this product as you put in. Spend the time with the training department and implementation team to explain exactly what you are trying to do and they can make it happen. Another option is to ask them for best practices... either way, if you are willing to learn how to use the product, it will pay off tremendously. Pros: Flexibility, East of Use, Cost, reliability, up-time, customer support, technical support, innovation, connectivity Cons: None as long as you are willing to learn the products capabilities and spend the time necessary to set it up correct the first time.

Pros

Pros: Flexibility, East of Use, Cost, reliability, up-time, customer support, technical support, innovation, connectivity

Cons

Cons: None as long as you are willing to learn the products capabilities and spend the time necessary to set it up

August 2017

Scott from ETS

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2017

Overall solid ATS with straightforward UI and plenty of customization options for better efficiency

Pros

-Ability to customize name, company, and position record layouts to optimize work flow
-Ability to show/hide all menu options and arrange as needed
-Built in email client (PCRMail) integrates directly with database, so all correspondence is recorded automatically under the record's activities. Can easily move from email to client's record in database
-Can configure multiple email aliases for each user and assign custom SMTP settings to each respective alias (useful for dividing marketing and transactional emails between separate ESP's)
-Live Chat support allows for much quicker response times to issues and support staff is great to work with

Cons

-Limited email marketing functionality (can't send bulk marketing emails to a list of companies, can't schedule a future email blast to send out on a certain date/time, no way to configure a default bulk sending dedicated IP for marketing efforts, spotty "resend check" feature that only checks bulk email correspondence but skips all direct email activity, etc.)
-Can't search for record activities (i.e. sent someone an email) and record data (i.e. in the state of Texas) at the same time. Cumbersome process of having to do one search, save those results to a list, do the other search, and filter by that list.
-PCRMail has been notoriously problematic at times over the years (address book issues, email encoding issues, spell check problems, inbox refresh problems, frame sizing issues, etc)
-Unable to search rollup lists by rollup code (even though rollup codes are used in all advanced searches)
-No way to unmerge merged records

Response from Main Sequence Technology of Main Sequence Technologies, Inc.

Replied January 2019

Since this review was posted, we have updated our bulk-email features and can now schedule future sends, use dedicated accounts for marketing emails, and handle resends/bounces more effectively. Other improvements have been made to address some of Scott's previous concerns. And of course many other upgrades have been made in the past year+ of time! We are always listening to our users and making changes based on their feedback.

July 2015

John from Digital Environment, LLC


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2015

My best and most critical resource for recruiting success!

Pros

PC Recruiter is, hands down, the best recruiting CRM software I have found on the market. Its functionality is way beyond any of its competitors. As a CRM consultant, I have high expectations for CRM software, and this program has exceeded them. In fact, I found that there were a whole lot more resources than I had anticipated: easy-to-use plugins for Outlook and Chrome, extensive options to communicate with clients and candidates, and a robust database that is able to take all the information I need, put it where it is easily accessible, and then be able to get a comprehensive "picture" of what I need to know. I have used other programs and the general attitude of the other vendors is something like this: "Here's what it is . . . here's how it works . . . it's up to you to figure out how you can make this work for your business." Using spreadsheets and Outlook was more efficient than what they offered - which is what I had to use in the past with certain software programs. When it comes to PCRecruiter, it's as if they asked me what I needed and then built a great program . . . and then asked me what my "dream" software would include . . . and then they met and exceeded my expectations. The salesperson asked me a lot of questions and then made sure the software and my eventual training addressed my needs, rather than talking at me about its capabilities. After trying the "best" programs and, frankly, finding no comparison to PCRecruiter, I don't want any of my competition to use it - I like having a clear advantage.

Cons

There isn't anything I don't like about PCRecruiter. It would be great if they gave the software away for free, but with the price being lower than a lot of their competitors . . . again, I can't complain about anything with PCRecruiter.

April 2016

Mark from Atarid Specialist Recruiters


Ease-of-use

4.5 of 5

Customer support

5 of 5

Functionality

4.5 of 5

April 2016

Highly Functional, very adaptable and great customer support.

Pros

I am the IT and Business Consultant to a medium sized Recruiter / Placement Business that specializes in a niche market across USA.

We have used the web based version of PCRecruiter for 8 years since 2008.

As a medium sized business we did not want to fund a custom built program but needed the flexibility to be able to adapt the system in a similar fashion to having our own purpose built system and internal developers.

I first evaluated PCRecruiter (PCR) against several competing products in mid 2008 and found it to be the most versatile for our purpose. The only program of it's type that delivered everything we needed, plus expansion possibilities, was PCRecruiter. Periodically I conduct a similar review for the business and have yet to find a system that offers an advantage over PCRecruiter.

In the 8 years since we started using PCRecruiter we have expanded the system with several customized modules which have been possible within the system due to it's flexible architecture.

Finally I would like to make special mention of the customer support which has proven to be second to none.

Cons

I don't really have a dislike about the product or vendor. You usually only have dislikes when the service and product are not up to scratch.

November 2016

David from Bruce & Associates

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

The recruiter's companion!

I've used Main Sequence's PCR for many years and it is truly the recruiter's companion. Do you think you have what it takes to bill a million plus? You might, yet not without the right tracking software. I should know because I've billed many millions using this system and this is the system that made it possible. High billing activity takes a system that is easy to use, scale-able to large volumes of activity yet useful for part timers, saves time, performs solidly, and has the backing of a knowledgeable support team. I've explored the options and nothing compares.

Pros

Easy to use, reliable, scale-able, customizing options galore, can be conformed to fit your style, and is easy to use 'on the fly'. For beginners and advanced users, there is excellent training available. If you're stumped on an issue there is excellent LIVE support available. And these are knowledgeable support people who understand our business.

Cons

I honestly don't have a complaint!

July 2018

Manny from Staffing and Recruiting

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Outstanding value and the features are world class.

Pros

I have used the biggest and most popular ATS systems in over 10 years as a corporate recruiter in Fortune 500 environments. Now that I am an independent headhunter, I am amazed at how much value and features you can get out of a smaller ATS like PCRecruiter. Some of these include being able to upload information and profile pictures in a few quick steps.

The most amazing thing about PCR is the tech support. You can call and get an immediate resolution to almost any issue. If it can't be resolved right away they make a point to get it done in the matter of hours, not days and weeks.

Lastly, the price is right!

Cons

There is not much I don't like as the software is very user-friendly. About the only thing is being able to change the color scheme.

Response from Main Sequence Technology of Main Sequence Technologies, Inc.

Replied July 2018

Thank you for the glowing review, Manny! And we do have alternate color schemes on our "to do" list in the development department.

March 2018

Anonymous

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

I have been working with PCRecruiter since 2003

Pros

I like the integration and all the features, from recruiting, database, sales, the ability to manage and drive the whole process in one place that makes it very useful to upload information and communicate and track all processes from the client to the applicant, recruiting, sales and it is flexible to be able to support any discipline or industry.

Cons

It takes a little while to get used to the system and to learn all the different modules.. it's very robust. Saying that, the support team and training team are very responsive and help so much when I need to learn something knew or if I have support issue it has been resolved quickly 100% of the time. Then entire company that I have spoken with or needed their help has always been responsive and very friendly and easy to work with.

October 2018

Greg from Shine Recruitment

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Very happy with PCRecruiter

Overall, very good. Initial time setting everything off pays off in great time-saving later for the team.

Pros

Usability - the automation of the system is great. Spend the time setting things up and you won't regret it. Move the candidates through the process (Drag and drop) and relevant messages are sent out. Outlook connector is a great integration for communication tracking. Support are very responsive.

Cons

Initial setup takes significant time (for one person) when transferring from a bespoke system. Not completely unexpected, but was surprised it was so difficult to set up the system the way we wanted it in the test environment, and then wanted to transfer over live (most recent) data. Worked out in the end, but it was different from they way I thought the process would go.

August 2017

James from The CSP Group

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2017

Big improvement from previous version but . . .

It's a time saver, helps me stay organized, and ultimately helps me put together more deals! It is also affordable and priced correctly.

Pros

Everything about it is a time saver designed so that you don't have to go back and forth from PCR to LinkedIn, which is fantastic. Huge improvement overall but . . .

Cons

The only problem I noticed with this version was that - despite what the training video says - it does not give you the option of adding a name to a rollup "on the fly". Instead, you have to designate the rollup in the default settings. The video specifically mentions that this is not the case anymore, but I just downloaded this latest version 5 minutes ago and there's no option to choose a rollup on the fly. I imagine that will be fixed soon, however, and when it is it will be perfect.

April 2018

Gregory from Infinity

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

A great less expensive option for high volume recruiting

Setting up a system like this is always difficult. We found that, with the exception of some custom forms that weren't completed to spec, this system was easy to setup and nice to use.

Pros

Once PCRecruiter is setup, it is easy to use. It has many great features, like a memory of what you accessed last, so you don't have to remember which candidates you were working with. If you use the integration with Outlook, most recruiters won't have to use a separate browser. The ability to write custom SQL queries and the smart merge capability of the import process are also very nice.

Cons

The interface is a little dated. I believe they are working on updates though.
If you hire them to create custom forms or applications, it feels like you get a contractor who may not know what they should. Their other support staff are great though.
The in program email system could use some work. Setting the system up to pass through Office365 exchange servers with a generic email account, didn't work out. We ended up spinning our own exchange server to handle it.

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

It's What We Needed!

Coming from a Resumate program (cue prehistoric dinosaur sounds), this is SO much better than what we were using. There are some problems, and online documentation is definitely NOT as good as it could be. That said, we've really enjoyed using PCRecruiter, and have had good customer service from Sales and some of the other customer service people.

Pros

Probably the best feature for me is that it can be customized/modified for ease of use. I'm sure not two companies work exactly the same way, and the database(s) are modifiable so that you may capture important information overall and metrics that are important to YOU.

Cons

The more advanced functions are not as user-friendly as I would like them to be. Also, our training was less than optimal.

November 2018

Guion from Fifield Partners- Hospitality Executive Search. Guionsm@fifieldpartners.com

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

A Recruiter's Best Friend

We had an old database/recruiting software that was not cloud base. Having cloud based software has made much easier use for our user. PC Recruiter has bee very responsive to our needs and also quick in response time when having a problem or question.

Pros

Ramp up time on use is very user friendly.
Training provided was excellent for onboarding
Ease of looking up in "Help"
Response time from PC Recruiter on help is excellent
Willingness to work diligently with us on a large Data conversion
Good product value for costs

Cons

Took more months than anticipated on data conversion. If you have a older version software, than needs lot changes to convert, be prepared for 6 months to convert. We had anticipated 3 months.

February 2017

Richard from Hueman RPO Solutions

Company Size: 51-200 employees


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2017

PC Recruiter is a valued partner

My organization is an RPO company in which we engage multiple clients. In most of these engagements, we bring an ATS solution. We use PC Recruiter as our primary system. We have worked with the team from PC Recruiter for almost a year now and have had great success with their ATS. Overall we are very satisfied with the functionality and features of the system.

Pros

The greatest "Pro" that I can point to is the team at PC Recruiter. They have been extremely responsive to our needs and have been there every step of the way as we configure and deliver their system. They have also been very willing to receive feedback and develop upgrades that have been "game changers" for the way we work. The Customer Service team is fantastic. Very knowledgeable and timely in their responses.

Cons

Some of the system terminology and field names are confusing. The system is not overly intuitive. There is a bit of a learning curve if you want to leverage all of the bells and whistles that PCR has, but the Customer Service team is very helpful in helping you in your education.

October 2017

Mario from West Bay Group - Staffing and Executive Search

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

I've been using PCR since 2000

I live on PCR. It's my job. Don't know what I would do with out it.

Pros

Customizeability (Is that a word)? You can customize the software pretty easily. For instance I have a field where I can tag someone a "walking placement". Then I can search a city for all of those that I tagged with that term. There is so much you can do.

Cons

I am concerned that support for 8 will go away. I've been using the old school version for over a decade and I don't want to learn 9. If I have to I guess I will but would rather keep it old school.

Response from Main Sequence Technology of Main Sequence Technologies, Inc.

Replied October 2017

Thanks for the review, Mario! PCR 8 isn't going anywhere for the foreseeable future, although you'll be missing out on an increasing number of improvements, enhancements, and integrations in PCR 9+!

October 2018

Kirk from The Wilmington Group - Executive Search

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Outstanding program for Executive Search and Staffing

My experience with PCRecruiter is exceptional. I couldn't run my business without it.

Pros

I've evaluated multiple recruiting platforms and PCR is by far the best in regards to functionality, extensive customization tools, compatibility with telephony, digital campaigns, analytics, and uptime.

Cons

I believe some of the reporting features could be easier to use in most search firm applications. There is a full spectrum of report capabilities but at times I find them more complicated if you don't have help setting them up to fit your company.

April 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Best Recruiting Software

It is a huge timesaver and is very intuitive.

Pros

There are so many features it's hard to pick a few. Being able to add directly from LinkedIn including the picture is a life saver. I use Ring Central and being able to see the caller and the profile open automatically saves time and embarrassment of not knowing the person that is calling. Also, the tech support people are more helpful than any other team I've seen.

Cons

I wish the user interface was able to be customized for colors. It is a bit drab. Other than that there is nothing else I would call poor.

Response from Main Sequence Technology of Main Sequence Technologies, Inc.

Replied April 2018

We're glad you like it so much! And we are investigating ways to offer alternate colors in the future. ;)

October 2018

Julian from Chapel Hill Solutions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

PCRecruiter Review

We are able to track almost everything in our recruiting process. We would like more information on what we can leverage or best practicies that other offices use to leverage PCR.

Pros

customization of the database is excellent

Cons

job board. I would like to have a search feature on the homepage, and I would like more customization features for the job board.

Also, I would like more robust reporting and analytics

Response from Main Sequence Technology of Main Sequence Technologies, Inc.

Replied October 2018

Julian - get in touch with us regarding the job board items, as we may be able to accomodate more customization. Homepage-located search is on our internal wishlist as well, although coming up with a method that will work on various platforms (SquareSpace, WordPress, etc.) is a complicated thing. Glad you you're otherwise satisfied!

December 2016

Anna from endevis

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Awesome Centralized Database

Main Sequence is an excellent partner, we have customized our system and have several databases firewalled off. This is an awesome system for a small to medium size organization that is growing. We've had the pleasure of expanding our organization and were able to do so easily in PCRecruiter!

Pros

ease of use, customizable

Cons

contractor module/timesheet is a newer area for the organization. While it is a con today, the pro is that the company recognizes where they lag and put their focus on making that part of their system better in order to again lead

September 2014

Urvashi from B1Hired


Ease-of-use

4 of 5

Customer support

4.5 of 5

Functionality

4.5 of 5

September 2014

PCR makes it easy

Pros

The most interesting thing is that it's not very cluttered with lots of information and choices. There are few things that are laid down as given but are helpful in making it more easy to comprehend. It is well-integrated with our website and makes data integration smooth. Finding the source of information is clearly demarcated.

Cons

It takes a while to understand the flow and to learn the features that can be imbibed with the information. Lot of things, in spite the fact that the training is over, are yet not known to me, and as I put forth my questions to the technical support, I get to learn new features that were not told in the training session. The technical support is fast and helpful. Sometimes, you don't know when you do something, and that comes out as a different end result, and you get stuck as to what went wrong.