Primalogik 360 Software


 

Primalogik 360 is a cloud-based performance reviews solution for human resources (HR) professionals. It combines three talent management modules which include performance appraisals, 360-degree feedback and opinion surveys.

Primalogik 360 helps users evaluate employee performance by gathering anonymous feedback from peers to upper management. It also allows users to organize feedback for each employee with three steps: employee self-review, review from a manager and then those results are shared. Managers can also conduct employee surveys to assess job satisfaction and employee engagement.

Primalogik offers automatic reminders, so that employees are notified to submit their feedback on time. It also includes customizable questionnaires, so employers can ask the most relevant and important questions to their teams. The platform supports English, French and Spanish for those companies with distributed locations. Primalogik is priced based on the number of users accessing the system. Support is offered via phone and email.

 

Primalogik 360 - Appraisal and survey management
 
  • Primalogik 360 - Appraisal and survey management
    Appraisal and survey management
  • Primalogik 360 - Custom questionnaires
    Custom questionnaires
  • Primalogik 360 - Customization
    Customization
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

54 Reviews of Primalogik 360

 

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Software Advice Reviews (5)
More Reviews (49)

Showing 1-5 of 5

Roland from Nickel Keynesbury
Specialty: Banking
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

very efficient Performance Review program

Ease-of-use

Functionality

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Customer Support

Value for Money

Pros

Very efficient performance review solution for Hr professionals. very easy to use even for employees who aren't con conversant with the computer. a little introduction and they are good to go. Great way of generating performance feedback.

Cons

Not much cons. just that occasionally reports becomes difficult to produce as one may need assistance to make it available. this gets my superiors agitated a bit. but aside this the program is a great one and would need much improvement. i would recommend this to others.

Review Source
 
 

Eric from Examity
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

It has been smooth and seemless.

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Value for Money

Pros

Ease of use. Simplicity. Organization of company hierarchies and simple lay out that everyone can understand.

Cons

Finding a point to start can be difficult however the pre-made sample templates gives a great way of an idea of where to begin.

Review Source
 
 

Candace from Refresh Financial
Specialty: Banking
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Highly recommend

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N/A

Highly, highly recommend.

Pros

- Intuitive, easy to use, great value for $$
- saved so much time and energy
- feedback from our staff was that they loved it
- loved the different options for anonymity

Cons

Love the product inside and out. Some separate Self Assessment options would be great, but that would only be a bonus. Also, we had one person want to withdraw their comments and we haven't seen a way that this can happen?

 
 

Johanna from Jalisco Taqueria and Pink Elephant Bakiers
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

User Friendly with Excellent Customer Service Support

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N/A

I had a very hard time (about 2 years off and on) finding a software that would give me everything I need for tracking and managing employees in the restaurant and bakery industry. Somewhere along my off and on again search I came across Software Advice who provided 3 different companies and ended up getting Primalogik. I've been using them for about one month give or take for several businesses and so far it works great!

Pros

1. Mulit-manager input for all employees - I don't have to assign a cashier to one manager. Being in the restaurant industry managers work with almost all cashiers and therefore need to be able to add notes to everyone and not just the cashier they are assigned to.
2. The price is reasonable compared to all the other companies out there.
3. Its simple and direct, gets right to the point and is super user friendly.
4. It summarizes all mgmt evaluations into one final evaluation for the employee.
5. I can use it on my cell, laptop, computer - great for on site staff as most of them use it on their cell phones.
6. Have the options to turn everything into spanish.
7. Customer support is great! They really work with you to give you what you need and if they don't have it they find a way to try and implement it.
8. Free trial to test it out.

Cons

1. I had to put all my upper mgmt team with the HR privilege in order for them to have access to all staff and be able to write in each file which works great but having all upper mgmt with HR privilege allows upper mgmt to go into other mangers files which can cause major problems. Currently we are looking for solutions and are leaning towards opening up another account just for upper mgmt without the HR privilege.
2. Journal entries don't have set categories where employees can simple click on a category such as Late, No call no show, bad conduct, etc. However, they are already working on that which goes back to one of my PROS - this company really listens to you input/needs and try to find a solution.

Advice to Others

Do the free trial and get all your questions out of the way to see if it works for your companies structure. The trial was a great way to be able to see how it works on all levels.

  Response: Anibal, Primalogik Software Solutions Inc.

Date: December 2016

December 2016

 

Thank you Johanna for your kind review. We really spend quite a bit of energy in the design of the application so that it's useful, user friendly and extremely effective and powerful. Your direct feedback, in particular with the Employee Journal module, has been invaluable and we truly appreciate your ongoing support with your restaurants.

With respect to the HR issue that you mentioned, we're actually doing an upgrade soon (hopefully this next weekend) that will allow you to use the system without having to create another organization! The fix will allow managers to have multiple people with the HR privilege while maintaining the access restrictions to the other HR personnel files.

And, as you know, the functionality to add tagging (and categories) to the Employee Journals is something that's high on our list of priorities and should be addressed in a future version of the platform.

Thanks again for your continued support.

-Anibal

 
 

Joseph from Your Natural Edge Success Coaching Inc
Specialty: Consulting

September 2015

September 2015

simple and effective and I recommend it to any

Ease-of-use

Functionality

Product Quality

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N/A
Likes Best

I was an early adopter and even then found the product robust and the customer support fast, simple and personal. I like simple and no extra bells and whistles. I found that Primalogik could let me keep it simple or I could fancy it up if my client wanted that. Nice

Likes Least

There's not much that I don't like.

Recommendations

just try it, on yourself if you have to. And notice the functionality fit with what you are trying to do, not the bling that some supposedly similar products promise

 
 
 
Showing 1-20 of 49

Krystal from Nexsun Electronics, Inc.

April 2018

April 2018

It's easy to use and able to get the job done.

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Pros

It's simple and easy to use. Haven't had much confusion from the users on my team, even those who are not so computer saavy.

Cons

There's not many options for customization and it can be a tedious process to accomplish what we use it for.

Review Source: Capterra
 

Latha from Childrens Hospital Colorado

April 2018

April 2018

I used it infrequently as the person that was setting it up only introduced it to me.

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Pros

It seemed simple enough to use and was worth the time put in for the effort that was needed to run the programing.

Cons

It was a very tiered system so when there was an issue there was little that someone under someone else could fix.

Review Source: Capterra
 

Marc from StyroChem Canada

April 2018

April 2018

We had a paper based system before. It was very cumbersome. Doing a 360 evaluation brutal

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Pros

Appreciate the summary page. As a GM - it is quick and to the point. Getting reminder emails of upcoming revues and evaluations helps me plan my week.

Cons

Would like a grammar checker. It help with errors like typing however having a grammar check would be great

Review Source: Capterra
 

xavier from Degustabox

March 2018

March 2018

Covers everything we need for people reviews

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Pros

Customizable forms, employee journal, and dashboard for your to do's.
The forms are easy to fill in and save draft for easy managing several reviews.

Cons

Hierarchy and options to follow or rights could be improved.
Options for easyly keeping journal of employees would be nice.

Review Source: Capterra
 


March 2018

March 2018

Easy day-to-day use

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Pros

The tool works as it should to review others. When sending 360 Reviews to managers, it cleanly creates a file. Batch operations is great.

Cons

When any org changes need to be made it is tedious and not fluid. You must make changes for one user in multiple locations on the site. The Department section is messy as well.

Review Source: Capterra
 

Jordan from Knighted Ventures

March 2018

March 2018

Many features, difficult to navigate software, great customer service!

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Pros

So many different features and many more on the horizon. Personalization is a nice touch. Also like that fact that you can turn off features that aren't being used.

Cons

Being that it is pretty extensive, it is difficult to figure things out on your own. Definitely need someone to walk you through everything.

Review Source: Capterra
 

sathish from splendid spoon
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

This has got to be the worst UX I've experience in a b2b product

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Historical recordkeeping. Moving us towards a process that we want to continue and improve.

Pros

Flexibility (custom qs). Our ops director selected this from a variety of other options -- I was not able to try it out beforehand. I think price was a major feature. At least it creates and process and saves results for posterity.

Cons

UX is terrible and totally unintuitive. How do I access the specific review I want? Menus are cluttered, most critically button labels do not have expected behavior or are just too vague to even know *what* to expect. After our first 360 session, no one was really aware that the answers were not truly anonymous. We're a small company. If it says "peer" or "manager" its pretty clear who is providing the feedback. This is a massive oversight.

Review Source: Capterra

  Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

Date: March 2018

March 2018

 

Hi Sathish, We are sorry to hear Primalogik 360 is not working well for you and Nicole. We'd like to learn more about your specific issues since it looks like most of them could be addressed with some simple changes to your setup (for example, the way "peer" and "manager" feedback appears in the reports is easily customizable).

We take feedback very seriously and we'll definitely do whatever we can to make sure you're benefiting from our tool as much as possible. We'll reach out shortly to help you with this. Thank you for your feedback!

 

Liz from The Salvation Army

March 2018

March 2018

Is intuitive, making it easy to use. Although I haven't accessed support I understand this was good

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easy to use

Pros

functionality - easy of use even for those who haven't had any experience in it before.
Like the adaptability of emails sent to participants.

Cons

Because I designed the appraisal system from scratch and then adapted it to fit Primalogik there were some things we had to forego (but that's ok).
It is a little frustrating that the manager has to make a comment on a persons self reflection and goals - there may be a way around this, but we haven't discovered it yet.

Review Source: Capterra
 

Jenny from Urban Equation

March 2018

March 2018

The tool is very easy to use and good platform for documenting data.

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Great way to quickly generate performance feedback and basics of career planning. Also like the ease of storing information.

Pros

Easy to fill out and to review with team. With no training, I was able to login and start my own review and set up that of my team. The tool is very intuitive. I like the ability to build on functionality over time - ie start with general surveys and add in goals etc. as you go.

Cons

General survey is too general. I suspect we will need to invest in survey customization. Would be helpful if there were options for customized surveys based on type of business - eg. consulting

Review Source: Capterra
 


March 2018

March 2018

Easy to Use

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Easy to manage employee reviews and questionnaires for exit interviews, feedback, and other questions regarding the company.

Pros

Easy to use for employees and employers. I like that it can be customized to ask any questions, multiple choice, leave comments, etc. as well as rate immediately.

Cons

It is not easy to set-up the system for employees the very firs time you start doing reviews. We have a lot of different employee systems and each one is a little different. This beginning process is very time consuming.

Review Source: Capterra
 


March 2018

March 2018

user friendly, fast to learn no issues

Ease-of-use

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Value for Money

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Pros

customer service is excellent, very quick in response, never had to wait for answer or technical support!

Cons

I do not really have any issues. No problems with the software or the site or the support team. there is nothing to report.

Review Source: Capterra
 

Nicole from Splendid Spoon

March 2018

March 2018

user experience is very poor

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Pros

we are only using it because we have already paid for the year and it's imperitive to our company's mission that we keep a record of quarterly reviews and 360 data.

Cons

it is not intuitive. reports are difficult to pull. i have to contact customer experience almost every time i use the product.

Review Source: Capterra

  Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

Date: March 2018

March 2018

 

Hi Nicole, We are sorry to hear you're having trouble with our platform. We'd like to learn more about your specific situation so we'll contact you very shortly. We take feedback very seriously and we'll definitely do whatever we can to make sure you're benefiting from our tool as much as possible. Thank you for your feedback!

 


March 2018

March 2018

It's a good solution if you need a basic feedback software

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Value for Money

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Pros

It covers our basic needs in terms of feedback/performace reviews. For the users it's quite clear and easy to use.

Cons

It could be much more functional, with a nicer and clearer organization and interface. It looks vintage.

Review Source: Capterra
 

Steve from Invest EAP

March 2017

March 2017

Excellent customer service

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Many times businesses offer canned solutions through software without customer service to back up their use. If something doesn't seem to work right or if you don't know how to do something, you may be referred to some cryptic knowledgebase. Not so with Primalogik. Their customer service is excellent. I have found them to be available both by phone and live chat and extremely helpful. So far, we're very pleased with the software itself. It provides an excellent way to review staff and conduct 360's.

Review Source: Capterra

  Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

Date: March 2017

March 2017

 

Thanks Steve for such nice words. Indeed, we know and live with software where after-sales support is not at the same level as we're expecting. I'm glad to see that you notice and appreciate our support and service in general. Glad we can continue to help.

 

Abbey from Degustabox

February 2017

February 2017

Great performance review software made even better by fantastic customer service.

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Our HR department was asked to look around for a performance review software that was easy to use and not too complicated. Primalogik was the best one we found by far. Not only is it simple to use, without any unnecessary complications, but the customer service is so personalised and efficient that any problems we have are resolved straight away. We found there were a few features that we wanted, so we asked the guys at Primalogik if they could add them for us and they did, straight away. You can't really get any better than that. I would definitely recommend this software.

Review Source: Capterra

  Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

Date: February 2017

February 2017

 

Thanks Abbey for such nice words. Indeed it's been a pleasure working with you and the Degustabox team. I'm really happy you can make full use of the system and enjoy its ease of use so much. Have a great rest of the week.

 

Stacey from HPC Technology Group
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Good, but need more ability to personalize it.

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We had wished we could personalize it a bit more, add fields for different departments. Managers had difficulty addressing specific department issues.

Pros

online capability

Cons

not easily changed

Advice to Others

Price seems a bit high

Review Source: Capterra

  Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

Date: January 2017

January 2017

 

I'm sorry you feel this way. I tried contacting you several times to see what the issue is, since we usually can add fields without any problems. It'd be good if we could connect so that we can help you get the most out of the solution. We can also provide training specific for managers when that's needed. Even though the application is very intuitive a more hands-on training approach is better for some groups. I remain available to discuss this further with you or anybody else within the HPC group.

 

Dave from DRW and Associates

December 2016

December 2016

Consultant's back pocket toolkit

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Whilst Primalogik is set up for primarily for organizations, as one who consults with organizations, I have found the 360 review capability to be an excellent addition to my toolkit. I work across large corporates and government departments and also a range of small to medium businesses, not for profits or start-ups. A lot of my work relates to individual and team development which often requires setting up a feedback process for team members. I have enjoyed the flexibility afforded me in Primalogik's 360 tool. In conjunction with my clients, I have been able to simply design a 360 review that suits client needs at an affordable unit cost. The report is simple and uncluttered and I have found the team at Primalogik to be responsive to any questions that emerge along the way. The software is constantly being reviewed and some of the newer features make for simpler use. When first using the product, it took some time to get used to its idiosyncrasies, however, I was provided with helpful personalized assistance along the way. The report could be enhanced by providing the user the opportunity to modify the report style, but having said this the value for money is not in question.

Review Source: Capterra

  Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

Date: December 2016

December 2016

 

Thank you Dave for the nice review. Ease of use continues to be one of the main pillars of our philosophy. Even with the addition of the goal and objective tracking feature (coming next month) and with the popular Employee Journal module we see the simplicity in the design as being paramount. In organizations with hundreds of employees the tool must not get in the way but facilitate this important process. Thanks for your continued support and Happy Holidays.

 

stacey from NewCo

December 2016

December 2016

Thumbs up on product

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I think your product is very easy to use and will hope to use them in the future. Our company had to downsize and so we can no longer afford, nor do we need the product:-(

Review Source: Capterra

  Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

Date: December 2016

December 2016

 

Thanks Stacey for the review. I'm sorry to see you leave under these circumstances and please keep us in mind for any future endeavours. Good luck!

 

William from Pacesetter Claims Service, Inc

December 2016

December 2016

Good tool

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We are pleased with the program. We could not get our managers to properly perform employee evaluations on a regular basis. It is still a challenge, but it has improved significantly since purchasing this software. It is easy to use and provides a nice database of employee performance type questions. We recommend this program to everyone.

Review Source: Capterra

  Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

Date: December 2016

December 2016

 

Thank you William for your nice review. It's not always easy to get managers to complete the performance management tasks required. We believe this is an integral part of being a good manager and as such we are committed to building tools that can help in these tasks. We want to automate everything that can be automated so that we can leave more time for managers to work directly with their employees, improving engagement and morale.

Thanks again for your support.

 

kathy from Flickerbox, Inc.

December 2016

December 2016

Primalogik Rocks

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Value for Money

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Have been using Primalogik for a few years. Love the ease of use and tailoring capabilities. Customer support is great. Have had a few questions answered promptly. We will continue to use Primalogik.

Pros

All in one place

Cons

Nothing

Advice to Others

Nope

Review Source: Capterra

  Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

Date: December 2016

December 2016

 

Thank you Kathy for your nice words. We truly appreciate your business and it's a pleasure to work with you as well.

 
 
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