What is Trinet?

Trinet provides a full-service human resources (HR) solution to small and midsize businesses. Key features include core HR, payroll and benefits administration, along with risk and compliance. It offers bundled HR products tailored to industry and strategic HR services.

Trinet online payroll services include payroll processing, payroll administration and electronic W-2 preparation and delivery. It enables users to view estimated invoices, and it updates in real time as changes are made.

Trinet’s time-off tracking dashboard provides employees’ time-off balance, broken out by accrued, planned and taken hours. It also shows time-off trends and a team calendar for a monthly view of approved time off.

Trinet provides various employee be...


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Supported Operating System(s):

Web browser (OS agnostic)

11 Reviews of Trinet

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(7)

7

4 stars

(2)

2

3 stars

(0)

0

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

December 2019

Calvin from Chip Scan, Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

One stop shop for most things HR

Highly positive. There is some variability when it comes to customer service, some reps are either new or not as good as others, and some TriNet people are outstanding beyond belief.

Pros

The sheer variety of options and capabilities is excellent. Very good insurance options offered throughout the country.

Cons

Trinet tends to offer large company benefits, which is great, however, some of the competing providers are offering more tailored benefits typically seen in startup companies. It's only a minor issue.

Reasons for Choosing Trinet

As a startup company with multi state HR requirements, we have to offer highly competitive employment packages that be on the level with larger companies. Trinet lets us do that without invoking the monstrous bureaucracy of dozens of individual benefits contracts with many providers and brokers. I've been there, and it's not a happy place. Trinet just takes care of what's needed.

April 2018

Bonnie from BlueSky Resource Solutions

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

April 2018

Excellent for Outsourcing

Pros

I really liked that the implementation was extremely easy. Everyone was very helpful and the sales team stayed in contact to make sure everything was done correctly

Cons

This is was an expensive tool. We were utilizing it to cut the cost of our healthcare which is did help with but I couldn't imagine pitching the added cost to a company that didn't have that problem.

February 2020

Juliette from Andbox

Company Size: 51-200 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

February 2020

Smoke and mirros

Don't waste your time.

Pros

Their front end is built to copy market leaders like Justworks, meanwhile the backend is a legacy behemoth.

Cons

Major bugs and engineering issues - don't let them tell you otherwise.

Reasons for Choosing Trinet

I got rid of it.

June 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

June 2020

Awesome dashboard for all your HR information

Overall, this saves HR reps from employees asking questions constantly since you can look it up yourself.

Pros

I really like that I can see everything in a central place from our employee handbook to my health benefits and upcoming pay dates.

Cons

It can be confusing to figure out where certain information may be located but it's typically there somewhere :)

February 2020

Beno from Viking Cruises

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

February 2020

Amazing solution but not as good as ADP

The overall experience has been good, but when comparing to using ADP, ADP takes the cake by a mile.

Pros

The best part about Tri Net is customer support. They have the best customer service representatives that are not only knowledgeable but super friendly. The solution itself is easy to use, but the app interface can be better. The app interface needs some work, they don't even come close to ADP, but still, get the job done.

Cons

I don't like their app or online interface. It is not user-friendly and you have to really look at where you are clicking or you have to start all over again from the main hub.