What is Paylocity?

Paylocity is a cloud-based human capital management (HCM) platform that provides human resources and payroll management tools to help businesses of any size manage core HR functions. Key features include payroll processing, benefits administration, time management, talent management, employee engagement, an integrated applicant tracking system (ATS) and data insights.

Paylocity’s payroll module allows businesses to simplify payroll operations, automate processes, and stay tax compliant. With expense management, payroll administrators can eliminate spreadsheets and payroll calculators by automatically pulling expenses into Paylocity. With the pre-process register, users can preview, correct and verify employee paychecks before processing payroll. Busine...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

406 Reviews of Paylocity

Average User Ratings

Overall

4.22 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(194)

194

4 stars

(138)

138

3 stars

(47)

47

2 stars

(12)

12

1 stars

(13)

13

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 406 results

February 2021

Nicole from Don's Appliances

Verified Reviewer

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

User friendly HRIS

Paylocity has been amazing through and through. We have been able to do so many great engagement activities thanks to Community. Managers are able to submit journal entries on the go for quick responses and feedback.

Pros

We love the mobile capability for our team. Most features are accessible from smartphones, which helps our technicians in the field.

Cons

The benefits of EDI transfers were more of an issue that it's worth implementing. Rates changes and the open enrollment spreadsheet is cumbersome. It's our least favorite product.

Reasons for Choosing Paylocity

401(k) 3rd party administration.

Reasons for Switching to Paylocity

Paychex was not meeting our needs as far as mobile technology capabilities.

March 2021

BARBARA from Skarda Equipment Company, Inc.

Company Size: 11-50 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2021

Very Satisfied

Having our payroll taxes and tax returns taken care of and the assistance in resolving problems. Saves us time and worry. Paylocity can accommodate the employees with every deposit needs and changes, which again save us time in trying to meet those requests.

Pros

The ease of processing is what I like most about the software. It is functional to our needs, especially the tracking of hours, wages, and benefits which make reporting and budgeting easier. Best customer service.

Cons

The most difficult to understand is the ACA tracking. Some employees always need fixing. Entering Holidays from year to year sometimes has issues in making sure that it automatically loads into employee files.

Reasons for Choosing Paylocity

I was convinced that Customer Service was there and Paylocity's product appeared to be easy to use.

Reasons for Switching to Paylocity

Customer Service became almost nonexistent. They we to a chat like room you were to go on with other clients to see if you could find anyone having the same problem or if anyone had a solution. I did not have time to search for my concerns or assist others with their concerns and my concerns should not become the concerns of anyone other than ADP.

December 2014

Cherina from Eleven

Industry: Marketing and Advertising

Time Used: Free Trial


Ease-of-use

3.5

Customer support

2.5

Functionality

4.0

December 2014

Paylocity - Web Pay

Pros

Paylocity Web Pay is so easy. I love the fact I have access to this portal from anywhere. This option allows me to transmit payroll, run reports, update records from home, vacation, etc. Adding/deleting new earnings/deduction codes can be done by me. I do not need to get the approval from Paylocity to update my account settings. Employees can easily find their way around the portal, if used frequently. It's a slow learning process but eventually they embrace it. Managers have access to their team's information so instead of me providing the info they need, they will log into the portal and look for the info. Report writing is very simple. I am able to customize my own reports. I still export into Excel and format it, but overall, pulling the info I need is easy enough to do. There is a phone app for Paylocity, which is employee friendly! This is a great option if you're not in front of a computer to update personal info and submit time off requests. Reports live on the cloud, so no hard copies are provided when payroll is transmitted.

Cons

One thing I like least about this product is managing time off. We use a different system to track time and unfortunately the two systems do not talk to one another. We Pay does allow for me to keep into account the employee's time off to reflect their pay. Unfortunately, because of our industry, the time off submitted is always not so accurate so the system is set up to only track time off requests. I manually have to enter taken time - info based from extracting data from other system being used. I don't know if this system offers mass updates. I don't know if I can change a deduction amount across the board. For example, I had to increase each employee's medical premium by going into their records. It would have been nice if I had the ability to mass update all the employee's premiums based on specs. I would love it if I can edit a canned report. This option is not available.

February 2021

Autumn from Minneapolis College of Art and Design

Company Size: 501-1,000 employees

Industry: Higher Education

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Paylocity is a game changer

This software has transformed how we work as an HR team. Further, it has made day to day processes easier and put data in the hands of leaders quickly, where in the past both things would have been highly time consuming and often paper based.

Pros

Everything? We are using time and attendance, payroll, benefits administration, learning, surveys, applicant tracking, and onboarding. We also use data insights frequently. If I had to pick a favorite right now, it would be learning (the LMS), as we have used that a great deal over the past year of working and training as a remote workforce.

Cons

None that I can think of. When we have had an issue, the support team is quickly able to address the issue and we are always seeing system improvements.

Reasons for Choosing Paylocity

Agility, functionality, progressive orientation, pricing, and prior positive experiences on this software.

Reasons for Switching to Paylocity

Needed a system more agile for use in higher education and which could meet our new progressive HR team where they are now and in the future.

February 2021

Jennifer from First Choice Dental Group

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

To move to Paylocity or not?

The integration was a large undertaking; however, we did them step-by-step. The payroll has been huge. We've gotten back hours to our days along with the reassurance that some random thing didn't go wrong with payroll that was previously out of our control. The piece of mind that everything is working as it should is worth all the effort.

Pros

The integration in the software with all of the different areas, i.e. benefits, recruiting, payroll, ACA, W2, timecards, HR all make it worth the effort to transition to this software. The company and software have delivered on all of the promises that were made when the software was pitched to us.

Cons

There are only small, personal changes that I would make. They are small picky things that I would like but do not hinder the software in any way.

Reasons for Choosing Paylocity

I do remember that we chose Paylocity because it was already functioning at the level we wanted and that the other platforms were promising to be in the near future without guarantee.

Reasons for Switching to Paylocity

Paychex Flex didn't offer the integration that Paylocity offers with benefits, HR, timecard, expenses and all of the other features that Paylocity has. In addition, we continually ran into glitches or downtown with Paychex payroll platform. It was frustrating and worrisome.