Zenefits Software


 

Zenefits is a cloud-based human resources information system (HRIS) that features user dashboards, core human resources, benefits administration, onboarding and employee scheduling.

When new employees are hired, HR professionals using Zenefits only need to complete five online fields to begin the onboarding process. Employees sign all agreements online, and Zenefits can automatically process their information. When employees leave, HR can remove them from payroll and benefits and initiate COBRA setup with a single process. Zenefit also offers an employee self-service portal.

Zenefits can integrate with payroll, health insurance and other systems, and users can also set up new payroll, insurance, retirement plans and more. Zenefits has a development team that makes weekly changes based on user feedback. They also have a team of in-house HR, payroll and insurance specialists to answer questions via phone or email. Zenefits also provides mandatory services which must be purchased with the software.

 

Zenefits - Time and attendance
 
  • Zenefits - Time and attendance
    Time and attendance
  • Zenefits - Payroll
    Payroll
  • Zenefits - Time off requests
    Time off requests
  • Zenefits - Mobile time clock
    Mobile time clock
  • Zenefits - Mobile homepage
    Mobile homepage
  • Zenefits - Homepage
    Homepage
Supported Operating System(s):
Mac OS, Windows 2000

460 Reviews of Zenefits

 

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Software Advice Reviews (177)
More Reviews (283)

Showing 1-20 of 177

Sandy from Enfusion
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Easy to Learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Zenefits is a great value for the money, and when it comes to negotiating prices they truly want to ensure their customer is happy. I've been really happy with the system and am glad to see they are enhancing things like their Benefits and Rehire features. It's a good thing!

Pros

Zenefits takes next to no time to learn--it's extremely intuitive and takes a lot of the guesswork out of communicating new processes to employees. I like how you can easily customize fields to get the data you want for each person, and how simple it is to update time off balances and requests for employees. It didn't take me long to get up and running with this system which was huge--our company is growing too fast for me to need 6 months to learn the HRIS. Also, benefit enrollment is stupidly easy for employees, I get barely any questions.

Cons

This software could improve on their reporting capabilities--but that's honestly what I would expect for a platform designed for small- to mid-sized organizations. For instance, their pre-built reports are great (turnover, headcount, etc.) but you can't add just one more field to them if you want it. Little thing but makes a difference if your manager wants to see something more specific.

Review Source
 
 

Meg from Freedom Foundation
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Zenefits is for geared towards the tech-savvy millenial age of human resources and payroll managers. My small 501c3 non-profit no longer subscribes.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We hired a new finance director, an older male, and he is very much old school and didn't see the benefit. Whereas, the previous younger female director thought it was valuable for keeping her priorities straight.

Pros

No hand-holding by HR as far as completing documentation for new hires (onboarding). Employees are responsible for submitting their documents via their personal log-in.

Cons

Makes the onboarding process very impersonal. I had an issue downloading old payroll stubs (for an important loan) and needed a separate password. Our finance/HR person was out of the office and I had no support form Zenefits.

Review Source
 
 

Johanna from Pele Energy Group.com
Specialty: Energy
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

The level of service you get from the Zenefits customer service is outstanding

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you are looking for an HR system this is the best way to go. I just love them. Keep it up and bring the system to SA.

Pros

I have been exploring Zenefits and it is amazing. The people management service does what they say it does, or better more it does more than that. The level of service from their customer service is outstanding. They follow up to make sure that their clients are happy or if they need help.

Cons

The cons are that when you are building the profile and you don't finish it after 30 days it gets deleted. Although that is the case you get notifications to remind you to finish it. Another con is that it is not yet available in some countries like SA.

Review Source
 
 

Vanessa from Homie
Specialty: Real Estate
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Zenefits is a great value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The support team is great and really want to help. The platform has made my life easier--especially the onboarding process.

Cons

There are some features that would be really helpful but are missing--such as linking multiple companies. That said, they seem to be developing great features quickly.

Review Source
 
 

Lisa from Mango Languages
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Excellent UX - Lacks on the service provided

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The platform itself is incredibly easy to use. The time off feature was extremely valuable and appreciated by employees. Open Enrollment via the platform was easy for the employee and running reports was incredibly efficient. Overall, the platform was well made and well managed.

Cons

The payroll "integration" was never accurate so we couldn't rely on it. The service that Zenefits provided, from a Customer Service standpoint, was unreliable. We always had issues, whether it be random deletion of employees from our benefits, adding dependents randomly to our benefits, an agent assuring us something was taken care of and finding it was not, being provided incorrect info, taking long periods of time to correct errors, getting different answers from different reps, etc..., we could not rely on their service. We had to duplicate our efforts so frequently that the "automated" service Zenefits provided was irrelevant. Also, while the data migration was provided in a bulk download, we were missing documents and had to reactivate our account multiple times to retrieve missing documents. Nowadays, local insurance brokers are providing robust services with Open Enrollment platforms that integrate with most systems - Zenefits and the headache of their customer service doesn't provide value any longer.

Review Source
 
 

Qiang from AEchem Scientific Cooperation
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Good HR tool for businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This HR software is nicely designed and it is also user friendly. It is fairly easy to use it on your computer or mobile devices. And the price of the software is reasonable.

Cons

I don't like the fact that it lacks of customization. And if you have international employees, it will not function very well and you may need to consider another HR software.

Review Source
 
 

Lia from Autoline Industries
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Easiest software I've ever learned

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It made everything to do with onboarding and offboarding 100 times easier. I can track new hire process, track their first day, ensure they have all the necessary paperwork.

Cons

I would add more apps to integrate into Zenefits. Some things listed that I have access too aren't of a lot of use. I'd like to see more.

Review Source
 
 

Travis from MLB Residential Lending, LLC
Specialty: Banking
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Zenefits Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The product is extremely easy to use and the support is fantastic. They have taken a lot of the HR tasks and built it into one platform that keeps growing.

Cons

Wish there was a little more customization on the emails that are sent out. The system sends out many non custom emails that lack relevant details for our organization. Also wish that I could add different triggers for the custom emails.

Review Source
 
 

Tarah from Access Physicians
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Making our digital company even more digital!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The integrations are so easy and great for our company. The overall ease of the program is great and makes it so much easier for your digital company to be even more digital!

Cons

We have no encountered anything as of yet that we do not like! So far all the different Apps have been easy to navigate.

Review Source
 
 

Pam from Georgialina Physical Therapy
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Billing Manager

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I only use the program form a employee standpoint. It is easy to look up information I may need. Signing in is easy

Cons

It would be nice if it gave more details, be able to see of your information in one place. YTD Income, etc.

Review Source
 
 

Roosevelt from Apixall Technologies Inc.
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Feature packed software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This truly is an all-in-one solution. It handles everything from time tracking to employee benefits.

Cons

The only downside for me was the performance management component. I would have liked the ability to set goals for my employees. I feel like this is crucial barometer for evaluating employee progress.

Review Source
 
 

Sara from Focus Mobility
Specialty: Software / Technology
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Zenefits - a comprehensive, viable insource solution for SMB's

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

As a start-up, it was the assumption that we would outsource HR and Payroll because of the administrative overhead, complexity with compliance, and trying to offer a variety of plans to meet individual employees needs combined with the costs of benefits and their administration. The benefits of the zenefits solution are clear in the ability from the onset in onboarding to offer employee self-service, which allows employees to make informed decisions, actively manage their accounts. There is a significant depth of add-on modules to grow with organizations' complexity and expand into comprehensive HR solutions in managing performance. There is an extensive tutorial library of salient human capital related content to better engage with employees throughout the lifecycle.

Cons

We're new into the evaluation so it will take some time to come up to speed on the breadth, depth of full capabilities - including integration with other systems in the future. Right now, it suits a start-up to get up and running on a full onboarding experience with comprehensive benefits and has the capacity to scale as we grow.

Review Source
 
 

Nikki from Nikki Jobs
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Good for small to midsize businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Nice platform, easy to use, pricing is a little higher when you start to add features, great for small to midsized business, can be used by multiple users. Nice place to start for a beginner.

Pros

Smart interface, excellent benefits administration features. Seamless integration with familiar and reputable payroll processors.

Cons

Be prepared to spend for every "extra" you add on. There's no way around it, you will need extra features.

Review Source
 
 

Mashanda from Healthy Mothers, Healthy Babies Coaliton of Georgi
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Software Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The features are great and to be able to add your own apps is wonderful. I also like all the different preloaded apps that are available to help you get started.

Cons

The thing that I like least about this software is that some of the apps are truly not user friendly and I have been on the phone with customer care a lot

Review Source
 
 

Laura from Object Frontier
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Love Zenefits!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love the ease of use, clean user interface and modern technology. With its streamlined approach we will have smoother onboarding, paperless employee files, easy workflows and simplified payroll that will save our team many hours a week. We are new customers and have received amazing support throughout the sales rep and from our implementation lead.

Cons

Zenefits is still building out a few features to the technology. They are very interested in client feedback when it comes to improving the product and we know that some of things we wish for are already in the pipeline!

Review Source
 
 

Monal from Credico USA
Specialty: Other Services
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Best HRIS Platform I've worked with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's userface friendly, has all the tools, they are the benefit broker and also just included payroll to their system

Cons

At this time there are no cons as they have brokers in all the states so it's not only in California.

Review Source
 
 

Jennifer from Strada
Specialty: Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Streamline your HR with Zenefits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Positive user experience online and mobile. Streamlines all the functions of HR into one place. Accessible to all employees. Consistency and compliance.

Cons

Customer service is lacking. They are unavailable, slow, don't solve problems efficiently, and often say "the tool can't do that."

Review Source
 
 

Lynn from Seminole Wire & Cable Inc.
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Zenefits an App for all reasons (for HR this is)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, employee engagement, time and attendance tracking are quite useful, Document management is all a good resource.

Cons

Performance management seems counter intuitive, employers can't add goals for their employees, the process flow does not always make sense.

Review Source
 
 

Tessa from ObjectFrontier, Inc.
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Brought us out of the Dark Age!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Before the system that we were using was not meant for a company with multiple work locations, different states, or even different levels of access. Zenefits has allowed us to set up levels with in the company so everyone has access to the information they need to get the job done with out putting us at a risk. It has also allowed us to spend less time on trivial items and more time creating a better work environment for our office!

Cons

We are still very new to the system, and a lot of items that we do not fully understand. As time goes we will have a better handle on what the site can and cannot provide for us. At this time any cons that we have is user error!

Review Source
 
 

Cecily from AOPEN America Inc.
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Everything goes smoothly and easy for all HR admins.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The most cost-effective with high-value system we implement so far. It gives new employee a different view of the company and even a warm welcome.

Pros

more simplify version of the payroll
easy on-boarding for new employee and admin.
Integration of apps
Very user-friendly
Value add to company culture
Customer Service is excellent and knowledgeble

Cons

Do not have payroll calendar available for all employees
A little bit complicated in setting up PTO policy.

Review Source
 
 
 
Showing 1-20 of 283

Alec from PT
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Functional, Modern, Useable

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Accessibility as an employee was straightforward, and reminders we're frequent enough to be helpful without becoming intrusive

Cons

Occasional errors caused me to have to reselect certain coverage at times, nothing intrusive, and I was notified quickly.

Review Source: Capterra
 


October 2018

October 2018

Great for employees

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The interface is clean and easy to use. My company has just switched to Zenefits and it is a lot easier to view time off, pay stubs, and our organizational chart.

Cons

The navigation doesn't have everything listed out, and it requires a few clicks to find some pages.

Review Source: Capterra
 

Tammy from Northridge Animal Clinic
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Zenefits Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love this software, and I'm not just saying that. It's incredibly convenient. Everything you need is just a click away. Tax info, Payroll, Time off requests and more. I wish my previous jobs had used Zenefits- I feel like it would cut down on a lot of paperwork for upper management.

Pros

I love the convenience of this software. I can contact coworkers through their app, I can change tax info at the click of a button. I can see my clock in and clock out times anytime, as well as request time off through the website.

Cons

There's nothing I don't like about this software- I LOVE IT.

Review Source: Capterra
 

Anthony from RagingBull.com LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Zenefits Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy setup all the way through. Rep has been super helpful and great at communication.

Pros

Teaching videos are easy to follow. The system is very user-friendly. Zenefits has a rewards program to help engage the user in learning about HR.

Cons

Getting from Zenefits Training, back to home is somewhat annoying.

Review Source: Capterra
 


October 2018

October 2018

Great platform!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's great! Customer service and the online help articles do a great job of explaining and answering questions! The platform itself is also very easy to use.

Pros

Easy to use
different levels of accessibility for supervisors/officers etc
Automated on-boarding

Cons

It's hard to electronically sign documents - it would be great if there was an online feature similar to how you would sign PDF documents.

It would be nice to be able to organize multiple documents uploaded into sections. The other docs that are manually uploaded (vs. documents automated by Zenefits) sit all in one section but it would be great if we could organize that section as well.

Review Source: Capterra
 

Ryan from Student
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Ideal for small to medium sized businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very flexible benefits admin system; user-friendly user interface; strong admin/poweruser functionality

Cons

Can get pricey as one adds more and more features

Review Source: Capterra
 

Anastasia from PowerReviews
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Zenefits Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Zenefits is suitable for a smaller companies HR. It is basic and navigation is fairly easy.

Cons

Zenefits does not provide good customer service. Historical data is not stored in the portal. We have a one way feed from Zenefits to ADP, however the information comes over incorrectly.

Review Source: Capterra
 


October 2018

October 2018

A good payroll solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I only used this software for a few months before transitioning into a different industry but I was the one who set everything up so that we could keep track of all new employee benefits and payroll information

Pros

I used this when I was working for a small family owned company that needed a new way to handle payroll and benefits and I really liked it - it was great for keeping up with everything and making sure we had all our information in one place.

Cons

It was a little bit confusing at first as it can be with new software but it seems like it took longer to get comfortable with using it on a regular basis than other employee software systems I have used.

Review Source: Capterra
 

Christine from Enventys Partners
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Zenefits Has Made Time Management Easy

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

This has helped keep my coworkers and me on track with requesting time off versus manually managing that aspect of work. It definitely makes life easier.

Pros

I love how easy it is to go in and request time off and see how I accrue my time.

Cons

It's not as straightforward from a management standpoint to add more time off when you earn more time. It's doable but you have to add it manually.

Review Source: Capterra
 


October 2018

October 2018

Perfect for Tracking Time Off

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall I've had a great experience managing my PTO using Zenefits! My company has used it for a few years and it's much better than other software we've used in the past.

Pros

My company uses Zenefits to track time off. It's easy to ask for time off when I need it.

Cons

It can be difficult to figure out how much time off I have left during the year.

Review Source: Capterra
 


October 2018

October 2018

Virtual HR

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Fulfills all HR needs for any department that is small enough to not require a full-time HR staff.

Cons

The requesting time off function can be confusing with "borrowing" hours and then accruing.

Review Source: Capterra
 


October 2018

October 2018

Nice to keep track of time off!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It has been nice to use to help keep track of my time and easy to use from anywhere!

Pros

I like that it is easy to keep track of my time off and how many hours/days I have left to use.

Cons

Sometimes it is difficult to figure out if your time off is accrued semi monthly instead of annually.

Review Source: Capterra
 

Elizabeth from child service
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

great payroll and benefits software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

great, i enjoy using it and love it!

Pros

i used this at my last company i was with, and i enjoyed using this software. I wanted to bring it to my new company but as of right now, management is in the process of checking it out and seeing if its fit their needs. super easy to use, and it keep track of a bunch of data. simple to use, and there so much benefits of this app.

Cons

there a little bit of lag, bugs and errors but that normal.

Review Source: Capterra
 


October 2018

October 2018

HR simplified

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've had a great experience with it, I can clock in and out as needed - if I make a mistake and forget to clock out etc. I can easily get that resolved.

Pros

Really enjoy the fact that I can easily report on hours worked and export to excel. It also helps manage contracts, NDAs, benefits, etc.

Cons

My initial onboarding documents needed updating and this process was rather difficult.

Review Source: Capterra
 

Leilani from Virginia Restoration Services
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Record tracking, benefits, PTO tracking

Pros

That you can have it do as much or as little as you want it to for your employees. It's great for offices who want to go green too!

Cons

It is a little intimidating at first glance but as you get into it its really easy!

Review Source: Capterra
 


September 2018

September 2018

All-in-one software for managing a large team

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like the myriad ways that it can be used to manage our various teams. We have a mixture of employee types (hourly vs. salaried, part-time vs. full-time, etc), and Zenefits serves our HR needs for all of them

Cons

I wish that you could create a template for onboarding for certain types of hires. We hire a lot of PT workers, and answer the same questions in the same manner on a daily basis. Having a template would help speed up our onboarding process considerably

Review Source: Capterra
 


September 2018

September 2018

Zenefits does it all

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has changed the way we do HR at our business.

Pros

I love that it really does take care of all HR functions

Cons

I honestly can't think of a way it could be better.

Review Source: Capterra
 

Nick from Ramapo Indian Hills High School District
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Cloud-Based HR Services

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall it was a fine use of Zenefits. I don't have any qualms. I received payment, even though it wasn't consistent and I was able to update information or access important documents when and where I need. The cloud-based service is nice to have.

Pros

I used Zenefits in the past when I did work with an online non-profit. This was used as the cloud-based HR service and how we were paid, received personal documents, etc. It was simple and effective. I like how you are able to manage your own HR needs and on-boarding seemed simple enough for me. I could see this being advantageous for small businesses, but could be daunting with larger groups. The self-service feature is a pretty awesome thing to have. So often you have to jump through hoops to access important documents.

Cons

It seemed limited on what was possible. Even as an end-user, there wasn't much I was able to do. Also- payroll was off at times. Just was not consistent. Also- I think being cloud-based, it misses the personal touch, which may be needed when working with HR documents and needs.

Review Source: Capterra
 


September 2018

September 2018

Reimbursement process for transportation not great

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It's good for seeing company structure and paystubs, but the expense reimbursement process isn't good

Cons

Very difficult to get reimbursed for transport even though they encourage you to use your own card.

Review Source: Capterra
 

Valerie from Keep IT Simple
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Good for small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has been a good overall experience - having one place for time and attendance, payroll, and performance management is a big plus for small businesses.

Pros

Ease of implementation and use for payroll processing

Cons

Reports are not as user friendly and easily located.

Review Source: Capterra