What is Zoho People?

Zoho People is a cloud-based human resource (HR) solution suitable for business of all sizes. The system features leave management, attendance management, time tracker, employee self-service, form customization and more. The solution's leave management feature allows organizations to customize leave types and employees can apply for leave online. Organizations can also have a centralized view of all the employee information by leave type, location, role and experience level.

Zoho People allows users to create custom modules by adding forms and tabs based on needs. It offers drag and drop functionality. The employee self-service feature allows employees to access, update and modify their own records as per the organizational compliance. The File...


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12 Reviews of Zoho People

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June 2019

User Profile Picture

Luis Daniel from YCS PR Corp.

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

June 2019

Best app for your employees

Non intrusive, robust and easy to use hr tool.

Pros

This app is great for companies that don't have a clock in/out system, a file repository per each employee for HR documents and a company calendar with events or things that will be done in the company per employee. It's a valuable resource since it also provides geolocation limits so you can check where your employees are clocking in and out and securely host important documents like tax forms for your employees. You can also use it to tabulate the work hours an employee has made for the week or month and export it for you to use with any payroll programs. You can also keep track of personal days, vacation days and sick days. This is basically the best suit for managing employees. It has a mobile app as well! So you can clock in and out or view your documents on the go.

Cons

The mobile app can be a little buggy sometimes, they patch it a lot. But the geolocation feature, it's a little buggy since they've done improvements, because in the past you could spoof the location by faking the GPS coordinates, but now you cannot do that since it does some work with the IP Addresses to triangulate where you are, but sometimes it gets the location of the ISP and not from where you are, so sometimes you will have problems checking in and out.

May 2019

David from StarTech Networks

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

May 2019

Zoho Peoples Review

It is marginal over all

Pros

They have a lot of HR related resources pre-configured, time sheet and check-in/out services

Cons

not able to configure the time sheets to match our payroll cycle, it's only based on a bi-monthly or monthly calendar only. They take over 24 hrs to respond to any assistance needed

Reasons for Choosing Zoho People

as an experiment to see if it was going to be a good product

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

September 2018

As usual with ZoHo - A good idea that's not working out

(I ran out of room in the "What did i like least) section.. so I'll continue here) The many many times I contacted support they were very slow to respond, unhelpful, and more than a little condescending... Many times I wound up skipping customer support and contacting the sales representative who was trying to get me to use the software (he was financially motivated to help me) Overall - Zoho People is an unrefined, difficult to use and poorly supported piece of software. I wish it weren't so! But.. alas...

Pros

There's a lot of conceptual things to like about zoho people - as with most Zoho products out there (And believe me.. I have tried just about all of them) There are a lot of great ideas.. Zoho promises the ability to track time, integrate with Zoho projects, track and measure performance, create employee profiles and in short manage every aspect of your employees. As i'll describe below - these things don't actually pan out the way they should. Since I have to pick one thing I like most about this software (That isn't theoretical) I would say it's ability to (almost) easily integrate with other zoho platforms - notably the various messaging systems

Cons

Zoho People is like every other Zoho software I have ever used - Too good to be true. What makes most of the zoho software so attractive seems to stem from two things... 1. The price is always fantastic 2. The marketing team is clearly miles ahead of the development team (in other words, it looks better than it is) With specific regard to Zoho people.. to start with, you definitely feel like you need to be a developer to set it up. They have pretty extensive support documentation but it's often out of date - and at least a half dozen times I went to the documentation and found it was missing the specific problem/issue or feature I was trying to figure out. Zoho people uses a lot of labels for things that aren't adequately explained which oftens leaves the user thinking that they are doing one thing.. only to find out they aren't. An easy example is that you can have employees, or users - and sometimes employees are users, but not always.. I wish I could tell you more about it but honestly I have no idea what it means. If you manage to get any pieces of this software set up, you will find that the functionality is more limited than planned. It doesn't integrate well with things like projects and it always seems to be lacking that ONE feature you really needed.. (for me, it was project task time tracking)

March 2018

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Priyabrata from GrayMatter Software Services Pvt Ltd

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2018

Best Online Human Resource software till now in the market, with amazing user interface.

Easy to keep track of employees daily working hour record. Very user friendly to create online forums. Even yearly leaves and holidays can be tracked very easily. It saves lots of valuable time for feeling time sheets in a spreadsheets. All these features are done here dynamically.

Pros

Easy to keep track of employees daily working hour record. Very user friendly to create online forums. Even yearly leaves and holidays can be tracked very easily. It saves lots of valuable time for feeling time sheets in a spreadsheets. All these features are done here dynamically.

Cons

Zoho people mobile app can be enhanced similar to zoho people web page version. In mobile app still I struggle to find the user details including user's document, marksheets and certificates. Even won't be able to upload documents(Ids like driving licence, office id..etc )in it.

September 2018

User Profile Picture

Ahmed from Libyan Spider

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

Zoho People: All you need, plus more!

Overall our experience with Zoho People has been excellent, we are relying it as an integral part of how our organization works. The sales and support teams are fantastic and very friendly.

Pros

Zoho People has delivered and surpassed expectations. A cloud solution that covered our HR needs end-to-end. I liked the most hoe intuitive it is to use, no training whatsoever was needed to new employees to get them started using Zoho People. Only the common since everyone who has every used a web application was needed. The latest version also looks great, the user interface had a more than welcome update.

Cons

In prior versions there were some glitches here and there, but the support team has proved to be excellent as they managed to iron out all those little glitches in the most recent version.

September 2018

User Profile Picture

Sasa from DEVTECH

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2018

HR helper and organizer

Saved us a lot of time and manual work when it comes to people related HR operations. In the moment where our growth expanded, Zoho People simplified and automated bunch of things we tracked internally in some other tools.

Pros

Feature-set that we use complements our HR needs. Zoho People simplifies the most of the people organization, vacation and holiday tracking, leave and remote work management.

Cons

User experience could be improved, but recently they introduced new UI which I am checking atm, so hopefully this will be better.

April 2020

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Jean-Marie from AVSI Foundation

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

April 2020

zoho People

Less paper work , centralized all the leaves we have in the company . The workflow in the approvals is amazing . As for the employees experience , no more back and forth emails asking how many days left they for vacation , the dashboard can help them track the remaining days and all the records of their previous leaves.

Pros

The software has everything related to Leave types used in an organisation. Forms can be customized to our needs and even the creation of new forms is very easy and has helped our HR department save time /emails and paper work.

Cons

The main issue we faced with this software is the API limitation that has a maximum of 200 record per request. But other than that its perfect.

September 2020

User Profile Picture

Neha from ICONMA

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Human Resources

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2020

All in one reporting and lerning tool

Overall experience is good. I do get notifications once my request is approved by my manager. I have access to all my company process, news, updates and policy on a single interface through this software.

Pros

Its highly secured as it need a otp to login into the accounts. The training manuals and learning database could be created so that the employees get the access to these information with ease.

Cons

I found the interface bit confusing. It could be modified a bit created it more user friendly. Getting tbe list of holidays within the calender was bit difficult and took my time to find it.

June 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

June 2020

Great!

This has definitely helped in managing my team's personal data and having all their information in one hub.

Pros

Love the UX and the UI. I also think the timestamp feature is super. I can also set it to a certain geographical area. Awesome!

Cons

Staff can't edit their personal details themselves. In the event where there are issues like name spelling error and such, they can't be edited individually.

December 2020

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Catherine from Invictus Education Group (Summit)

Verified Reviewer

Company Size: 201-500 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

5.0

December 2020

Your One-Stop HR Portal

I really like the features that it has and that it is easy to use. I would definitely invest in it if I had my own company.

Pros

It's like having my own personal HR administrator on my laptop. Easy to use, to find documents or information that I need and to record information. Very easy to keep track of my working hours whilst working from home during the pandemic and the mobile app is fantastic.

Cons

Its kind of hard to use from an administration perspective initially, but once you get used to it - its much easier.

September 2020

James from Xcobean Systems Limited

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Functionality

4.0

September 2020

Affordable Human Resource and workforce system

Its prety easy to work with hence very short trainning period.

Pros

It is very easy to use and keeps our employee database very easily updated. It has almost a fiully employee cycle from employment do dismissal/resignation.

Cons

Does not have ontergration with Zoho Payrol if you are not in the USA or India hence requirring expenditure in a third party payrol solution.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

4.0

January 2019

Good tool for HR

Overall it is a solid piece of software when viewed as a component of the whole Zoho suite. But as a stand alone product it does not deliver all the functionally you hope for.

Pros

The ability to add new modules and options and create customized sections really makes it easy to organize the entire program to best suit your needs.

Cons

Some of the customized sections and lists have limited mobility and usage when you try and analyze or work with the data you've entered. Some more options that allow further analysis of data (as in other zoho programs) would be nice.