Brightidea Software


 

Brightidea is a cloud-based innovation management solution designed for midsize and large companies. It offers communication tools and suggestion management. Android and iOS apps are also available.

Brightidea features discussion management, which provides users with a collaboration platform to share and comment on ideas. Users can also view comments based on teams, topics and ideas on a physical map.

Users to create microsites focused on specific issues or challenges. A scoring mechanism allows users to evaluate solutions based on their feasibility and cost-effectiveness. Brightidea also offers a portal that enables users to submit business proposals as part of a team or individually. Managers can then score these ideas and decide on approval of funds. It also enables users to compare projected and actual financial impacts after completion.

 

Brightidea - Idea portal
 
  • Brightidea - Idea portal
    Idea portal
  • Brightidea - Idea survey
    Idea survey
  • Brightidea - Member profile
    Member profile
  • Brightidea - Member stats
    Member stats
  • Brightidea - Reporting
    Reporting
  • Brightidea - Member stats
    Member stats
Supported Operating System(s):
Web browser (OS agnostic)

70 Reviews of Brightidea

 

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Software Advice Reviews (3)
More Reviews (67)

Showing 1-3 of 3

Christine from Long Grove Psychological Associates
Specialty: Health Care
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Pretty Good Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This software is easy to use. There are different evaluation tools available which is great. It's easy to customize and makes collaboration between our staff super easy.

Cons

Would love to see the set up menus consolidated. Managing communication can be sort of confusing. The design could be more simplistic.

Review Source
 
 

Chris from Kroc Center
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Great software that's user friendly!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

User friendly and flex configuration makes it easy. Platform is nice and beneficial for peer to peer collaboration. Love all the apps, customization, and reporting. Great customer support.

Cons

Had issues with not being able to translate to foreign languages. Some technical challenges and glitches found that had to be worked through with customer support, but they were a big help to resolve.

Review Source
 
 

Steve from BT
Specialty: Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

Very flexible and reliable application that gets better and better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It’s so simple to set up and managing the challenges we run is first-rate, the support offered is top rate and the portal has a wealth of information.
The ideas space where fellow Innovation programme managers share ideas is a place to see what other organisations are looking at rolling out. Finally, the user experience is very simple which is essential.

Cons

Whilst we can get all of the reporting data we need out of the Brightidea application - improving the real-time dashboards would be something I would like to see improved further

Review Source
 
 
 
Showing 1-20 of 67

Rebekah from Cortland
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2018

August 2018

The best software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our overall experience with Bright Idea has been excellent. We have been able to name programs through associate engagement. We have also been able to manage our large pipeline of pilots that we are testing all over our portfolio.

Pros

I love how easy it is to use and administer. This tool is highly customizable, which allows us to cater to our brand and make the tool work for us. It provides us with an organized platform to crowd source answers to some of our challenges by engaging our associates! We have been using BI for two years and the number of enhancements and improvements they continue to make is impressive.

Cons

The system has so many applications and I struggle to figure out a way to use them all! I wish that there were some better real world examples of each.

Review Source: Capterra
 

Rene from Cox Communications
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2018

August 2018

Ease of USe

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

We used Brightidea with my employer and it was easy to use, interactive and the format was welcoming.

Pros

The navigation and ease of use was one of the reasons I continued to use.

Cons

I don't find anything that I would consider a con or sway me to not use.

Review Source: Capterra
 

Jeremy from Cox Communications
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2018

August 2018

Great interface and very enjoyable interaction with others

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
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Functionality
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Quality

We are solving efficiency areas of productivity and customer experience. We have identified several areas to better serve our employees and our customers.

Pros

I really enjoyed looking at others' submissions and being able to vote, comment, and ask questions on each submission.

Cons

It was a bit difficult to figure out how to create a topic for submissions.

Review Source: Capterra
 

Ronald from Innovation
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2018

August 2018

Crowdsourcing Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is a good crowdsourcing tool. It's easier for us now to get ideas or solutions to any challenge Lear is facing.

Pros

The tool is user friendly and we can easily keep tract changes or status of our idea.

Cons

There's not enough queries to use enabling to slice and dice the data. Charts are limited and set of data still need to be taken out to create reports or charts manually.

Review Source: Capterra
 

Rob from Cox Communications
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2018

August 2018

Great tool for businesses

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
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Quality

I believe the Brightidea program is a great tool to allow a whole company across different regions to see what things they have issues with or maybe solutions to processes we may already be dealing with. There really isn't another outlet like this on such a broad scale out there currently.

Sometimes things come up in your region of the company and often wonder if you are the only area having this issue or this idea and this allows everyone to know "you aren't alone".

Having leadership feedback for ideas is also a great way to see that someone hears you and will be reactive.

Pros

It was easy to use and navigate. It works similar to a social media site that lets you "like" the content someone added and allowed you to see responses and updates as they happened. I like being able to see information about common issues throughout our business and collaborate on ideas.

Cons

I do not have any dislikes at this time. Over time, with more use, there may be things to add in the future but in its current state, it works fine.

Review Source: Capterra
 


August 2018

August 2018

Platform Usage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use of the tool.
The ability for the end users to collaborate and share ideas across all work streams.
The platform captures all submissions and allows the end user group to tailor to their needs what the whole submission and evaluation process consist of.

Cons

When viewing submissions the ease of use can be challenging.
When viewing submission within the pipeline you are not able to see the specific number attached to the submission without hovering over the specific submission.
Being able to tailor the layout of the submission form to meet the end users needs.

Review Source: Capterra
 

Mathieu from LEMO SA
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2018

August 2018

The best innovation mangement software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Intuitive, easy to customize and lots of ready to use apps

Cons

The onboarding process is really good but maybe too slow when you have already technical knowledge. Should be adapted to the skills of the administrator

Review Source: Capterra
 

Edsel from Ganaderos Productores de Leche Pura
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2018

August 2018

Accessibility and functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The great simplicity with which information can be handled

Cons

Some tools can abuse simple ones like Can Vas

Review Source: Capterra
 

Silvio from Siemens PLM

July 2018

July 2018

Brightidea provides a very easy to use platform for capturing and triaging product ideas

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Able to provide an online, easy to use portal for capturing ideas from our user community

Pros

It is pretty easy to use and has a nice "social media-like" interface which everyone is used to. It gives me the ability to see ideas entered by our customers but also manage the backlog of ideas.

Cons

There isn't much I don't like about this. I don't use all of the features but that is because I don't have the time to leverage all of those capabilities.

Review Source: Capterra
 


July 2018

July 2018

Positive experience with Brightidea software and support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

intuitive, easy to use user interface - no end user training required.
full function, end-to-end idea management tool. Crowd sourcing, collaboration and built-in social media capabilities. Scorecarding, reports.
Configurable, cloud implementation.
Automated feedback mechanisms to update submitters and others on progress.
Good support.
Good value for money.

Cons

Back-end administration not as intuitive to me as the front end.
Needs a knowledgeable administrator to take full advantage of all the tool has to offer.

Review Source: Capterra
 


July 2018

July 2018

Great Platform, awesome support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Has a lot of customizable features that are pretty easy to customize and use, the API is pretty robust and can be used to do whatever you want that the UI doesn't support

Cons

There is a project manager functions that are built in the software that are underutilized but can be good investment and part of the idea management process.

Review Source: Capterra
 

Alex from Occidental Petroleum
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Great tool for crowdsourcing solutions throughout your organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software helped our organization crowdsource solutions to existing issues that have been plaguing us. We also have seen an increase in collaboration throughout the company as folks work together to share these solutions with one another.

Pros

The software is extremely intuitive and easy for most members of our organization to pick up and use right out of the box.

Cons

Sometimes the loading times can be painful and browsing ideas that are already in the system can be cumbersome.

Review Source: Capterra
 

Brad from Ventia Pty Ltd

July 2018

July 2018

Market leading innovation management platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Improved safety, increase quality, cost reduction initiatives.

Pros

The ability to create multiple environments, to customise workflows, to duplicate workflows (for rapid deployment), the dedicated mobile app and customer success support.

Cons

Lack of mobile app development, slow development of product enhancements, lack of local (i.e. outside of USA) hosting options to reduce latency.

Review Source: Capterra
 

Deepashu Reshi from Allstate

July 2018

July 2018

We have been using this tool in our project to put forth improvement ideas for our team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

This has become a part of our team activity where we log our ideas, comment on other's ideas and track the ideas to closure thus improving the overall functioning of the team.

Pros

One of our track leads introduced this tool to our team around one year back. Since then, team has raised around 56 ideas and it has led to many process improvements in the team.
Team is very happy with the tool because of its ease of use. Email notifications to the wider team audience helps get useful review comments on the ideas. Bright Idea moderators help to move the ideas forward to closure. Overall, the team is happy to use the tool and make a difference to their routine work.

Cons

The email notification feature is very good, however, if it is feasible to include the whole comment in the email, it will help save time to login to the bright idea site just to see the comments.

Review Source: Capterra
 

Wendell from The Innovation Institute
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

I use BI daily to schedule appointments and to track project activity.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

See survey!

Pros

Keeps me on point with where projects are in the pipeline. Helps me to make decisions on what projects will move forward and which projects will be exited. Gives me the opportunity to make email contact with constituents from BI.

Cons

I can't determine who used the system last and may have moved things around. Needs a tracking mechanism.

Review Source: Capterra
 

Brett from Transamerica

July 2018

July 2018

Bright Idea is excellent software for crowding sourcing and managing your innovation pipeline.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It provides comprehensive and very useful features & functionality. They offer a suite of apps to use for different innovation initiatives and robust reporting & insights.

Cons

The software has so much to offer that it can be overwhelming at times to determine the right tool for the right job.

Review Source: Capterra
 


July 2018

July 2018

One of the best ideation platforms out there!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great customer service, abundance of out-of-the box features as well as a company that listens to Customer feedback.

Pros

Outside of the the great customer service the company provides, the ease of use and features are what make Brightidea stand out. Our customers have especially enjoyed the back-end idea management interface to be able to rank, sort, and group ideas that have come in from solvers. With a large company and thousands of ideas flowing in, this is a key features that other platforms have failed to address meaningfully.

Cons

The one potential disadvantage of the tool is that advanced customizations will require professional services support which add up. Out of the box, however, the platform will service 90%+ of the Customer base so that may not be a big issue.

Review Source: Capterra
 


July 2018

July 2018

Overall a good tool for capturing ideas

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

Nice user interface and features. Ability to copy campaigns and ideas is easy. Pretty decent knowledge base site.

Cons

Setup is a little confusing for some users. Some widgets are not easy to configure, nor allow the option to customize.

Review Source: Capterra
 

Shivkant from Allstate
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2018

June 2018

Innovation and Bright Idea tool compliments each other.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Already mentioned in Pros section of the tool. Better engagement of my folks and fostering Innovation culture in my Org

Pros

This tool is properly structured with defined process flow, metrics and stuff which makes our life easy. Driving Innovation and Ideation event through this tool is very easy and we are leveraging this tool to foster Innovation culture in our Organization

Cons

We can think of defining a process flow to promote Education and learning through this tool. Rest the experience is good and no other feedback for Cons

Review Source: Capterra
 


June 2018

June 2018

Innovation organized and efficient!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is important that it is easy to use to a certain point. Same applies to customization features. But it is improving constantly, so it's great.

Offers a wide range of evaluation tools and makes collaboration easy. It boost productivity and innovation significantly. Innovation and initiatives are generated with ease.

Cons

You can extract data to excel and generate your own reports, but the idea would be that those reports were generated by the software itself.

Review Source: Capterra
 
 
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