NetClaim by Navex Global is an online claims management and incident reporting solution for insurance carriers and third-party administrators (TPAs). It allows clients to handle various types of claims, such as workers' compensation, commercial auto liability, general liability, crisis claims and more. Key features include claims intake, online reporting, account management and incident management.
NetClaim is designed to accept and accommodate intake requests through multiple sources, including phone, email, fax and online portals. It integrates with national PPO networks to help TPAs document claims and comply with industry and business standards. Businesses can also define their own set of rules for claim submissions and processes along with integrity checks for authenticating requests before payout.
A self-service portal allows clients to submit their claim requests and track reimbursement status. Additionally, it also offers built-in reporting tools to help businesses keep track of KPIs, evaluate trends and report on near misses.