About SalesPad

SalesPad Software offers a cloud-based inventory management solution to helps businesses manage their inventory lifecycle. Key features include point of sale (POS), order processing, purchasing management, payment processing and reporting.

SalesPad Software combines purchasing, sales and inventory management operations into one integrated solution. Its POS feature can be accessed on iPads and tablets and can handle store transactions, employee shifts and schedules, order payments, returns and exchanges and more.

SalesPad Software offers a barcode feature to track inbound and outbound stock transfers. It can use both LIFO (last in first out) and FIFO (first in first out) techniques to track stock movement across facilities and provide live visibility a...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

133 Reviews of SalesPad

Average User Ratings

Overall

4.35 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(61)

61

4 stars

(61)

61

3 stars

(8)

8

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 133 results

July 2019

J. Power from Hely & Weber

Verified Reviewer

Company Size: 51-200 employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2019

A solid front-end tool for companies using Dynamics GP

We use SalesPad as our primary interface for our Customer Service department, order entering, and on-the-fly sales and inventory analysis. We have made numerous customizations to aid our business processes, and SalesPad support (along with healthy support from our VAR) has made this pretty easy and inexpensive. We have rarely had issues that caused work-stoppages or other serious reductions in workflow. Rather, I would say the SalesPad interface has been a boon to increasing productivity and reducing errors.

Pros

Much easier interface than the default GP one. License costs are half what a GP seat takes, which is an added plus. SalesPad windows are based around grids that are easily editable and export straight to Excel format. Excellent high-end features like item restrictions, complex pricing down to address card and/or item levels, automated item and customer notes, workflows, etc. Solid CRM functionality for Customer Service and Accounts Receivable activities. Unlimited user-defined fields fixes a long-term issue with the GP ERP.

Cons

SalesPad tries to be THE primary interface for GP users. By taking on such a large task, there are certain things it does excellently, and others it does, well, less so. For example, it's inventory analysis is fantastic for items that you SELL. But since it draws this analysis solely from the sales history, components for finished products end up with no analysis regarding usage. It's salesperson level CRM is substantially slower than that provided for Customer Service and AR, and seems frankly to be an afterthought. We've also found its CRM to be poorly-suited for tracking sales leads and opportunities.

August 2020

Wassim from Computel

Company Size: 51-200 employees

Industry: Professional Training & Coaching

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

The way forward for GP users

SalesPad offers the logical path for Dynamics GP users to become more efficient, take advantage of modern technology and grow their business with the least cost and effort

Pros

The software offers Microsoft Dynamics GP users an easy and natural evolution into modern technology. It spares GP users wishing to evolve their ERP the huge cost and disruption associated with changing from one ERP to another.

Cons

The software does not offer a start to end user experience. It still depends on the users performing sevarl back end processes directly in Dynamics GP

Reasons for Choosing SalesPad

SalesPad leverages the knowledge we have gathered on Dynamics GP over the last 20 years, and builds on top of it instead to replacing it

September 2018

PAUL from Hoffman Technologies

Company Size: 11-50 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

September 2018

Great interface, good to write reports, but poor, yet expensive support,

Pros

Good interface, easy-to-use, easy to write reports and templates and quick queries.

Cons

Salespad inability to "Stick" with supporting 3rd party options, then wanting you to pay for them to develop updates to something you paid for when you bought it. Salespad use of 3rd party "partners' which rip people off (SPS Commerce). Salespad use of batches is in conflict with GP, which makes it a Salespad or GP option, hard to work with both.

Response from SalesPad

Replied September 2018

Thank you for your review! It takes a lot of development time on both our side and our partners' sides when forming a seamless integration. We strive to partner with the best companies in their market, including SPS Commerce, who has the largest network of any provider. As far as the workflow batches, you can synchronize these between SalesPad and GP by naming them exactly the same in both systems, that way you won't have conflicting batches. We are happy to help work with your team!

February 2020

Colin from Sun Bum

Company Size: 51-200 employees

Industry: Cosmetics

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2020

Sun Bum SalesPad Desktop Review

My overall experience has been great. For the most part I remain in the Application or Inventory portion of the program. Upon filling out this survey it has given me the idea to browse around and explore more of the program. Customizable themes allow you to setup a personal layout which may seem small but can be very nice to change views up every now and then.

Pros

The software flows very well and is easy to learn your way around. The customization is very helpful to setup windows best suited to your needs. Organization is key and easy to manage with customizable tabs and folders.

Cons

There are fields that can be easily changed by accidentally scrolling over them with a mouse and can be hard to detect until too late i.e. payment terms, ship method or sales rep and territory. I have made it a habit to triple check these fields as in the past I was finding while moving the mouse I would occasionally make changes to some of these fields unknowingly.

Response from SalesPad

Replied February 2020

Hey Colin, We are pumped to hear that you have been enjoying SalesPad and learned how to use it pretty quick. Your feedback has been passed onto our product development team to help make the best product we can. Thanks, SalesPad

February 2020

Yonca from Universal Yarn Inc

Company Size: 51-200 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Salespad - Great Product

we are putting the orders much faster by using the Salespad. Customer information , history and their payment history is all under one tab, which makes the order processing very smooth and efficient. Also the inventory check during the order entry is integrated, so you know exactly what is in stock while entering the order. making notes on the sales order right on the same screen is very helpful as well.

Pros

It is very easy and user friendly. My Customer service team uses the sales pad exclusively for all order entry, inventory , customer data look up. Our warehouse also uses it for warehouse solutions

Cons

Back orders are not supported in the current Salespad version. That would be very useful if we could also access the backorders directly from Salespad.

Reasons for Choosing SalesPad

It was a better system.

Response from SalesPad

Replied March 2020

Hi Yonca, It is a great day when your customer service and warehouse teams use SalesPad together. Your feedback around back orders has been noted. Thanks, SalesPad