Veeqo Software

4.45 / 5 (33)

About Veeqo


Veeqo is a cloud-based inventory management solution designed for small and midsize e-commerce retailers. Primary features include order management, inventory control, shipping management, warehouse management, product management, scanning and reporting.

The order management module syncs orders from various channels, views, edits and prints orders. It provides multi-brand order management, order history, order filtering, bulk printing and barcode scanning features. The inventory control module provides warehouse management, inventory history, bulk editing, warehouse bulk locations, kitting, bundling and stock rule automation. It offers integration with Magento, Shopify, WooCommerce, BigCommerce, Opencart, DHL, eBay, Amazon, Xero, Royal Mail and others. 

It is offered in a monthly subscription pricing on the basis of users. It is compatible with Windows and Mac. Mobile applications for iOS and Android devices are offered. Support is offered via email and over the phone. Other help options include help center, online chat and blogs.



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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

33 Reviews of Veeqo

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(25)

4 stars

(3)

3 stars

(1)

2 stars

(3)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 33 reviews

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February 2017

KEith from K9active

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2017

Couldn't do business without it

Veeqo has saved us so much man hours on a daily basis running our eCommerce business. The software has been built with people that know retail and eCommerce inside out. This shows in the extremely easy to use intuitive interface, training time is very low for such a comprehensive solution. Just connect to your site Ebay, Amazon etc and it just gets to work downloading your orders updating stock levels in the background while you concentrate on packing your orders and providing great customer service. Tech support is always quick to respond and they welcome and actually do implement product improvements. If you run a multi-channel eCommerce business this is something you must have.

Pros

Easy to use
Intuitive
Just works!

Cons

Price can be prohibitive for smaller eCommerce businesses

May 2018

Darren from Retail

Company Size: 2-10 employees

Review Source


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

May 2018

Frustrating and missing some key functionality to run an normal eCommerce store, very much built for 3rd party selling.

We do keep getting told a lot of this is in the pipeline mmmm..... We've also been given a months free usage because of the inconvenience caused and not doing quite what we we're sold it could do! Works well for 3rd party channels, certainly not great if your business is more through your own website!!

Pros

User-friendly interface with OK top-level reporting
Works well with 3rd parties channels, I think this is where the initial design and build has gone into!
Customer service seems like good guys but seems under a hell of a lot of pressure.
Integrates with carriers well.

Cons

Where do I start, been with these guys for 2 months now and each day another drama unfolds. We used to run everything on Sage line50 which is at heart an accountancy package with a clunky warehouse/inventory management system. Honest opinion key areas we have taken a big step back.

Simple day to day procedures that have become a total nightmare, I really can't understand how this is supposedly been built from an e-commerce background. I would say at the moment it's taking the warehouse 3-4 hours a day longer to operate!

You can't partially refund a customer, so a customer buy's two pairs of pants returns one, no way of partial refunding, we've been told work in progress! Also simple things like refunding a customer postage, can't do!
When you part ship an order there's no way of tracking this, so you need to go into all your shipped orders one by one checking which one's are part shipped or allocated.
You can't do shortfall on your orders to see which order you need to order stock for so you need to go into each and every order new and old to see what needs to be ordered, we've sort of coping on a day to day basis using tags but not ideal at all and extremely time-consuming.
It doesn't automatically allocate purchase orders
Reorder levels don't work so very hard to understand when reordering, it also doesn't recognise zero's which is a massive problem.
You've got to manually link your products with supplier codes which is a massive problem when you have over 7,000's sku's.
A lot of duplicate data handling is required to keep Veeqo and your inventory on your own store updated, it does;t pass inventory updates from Woo back across, which is a bit of a pain.



March 2015

Paul

Verified Reviewer

Review Source: GetApp


March 2015

Multi Channel Inventory Management

We have been successfully running an online Golf and Fitness Business across multiple channels for many years, however in 2014 we expanded our channels to include a second Ecommerce website. We have been running a Magento backed Ecommerce site for quite some time and had expanded our business to include a Woocommerce backed Ecommerce website that we needed to be able to run using a singular master stock file. We also sell across the eBay and Amazon channels. We searched for quite some time to find a product in the marketplace that would link with all of our sales channels and allow us to work from one singular master stock file. We were quite surprised when we found that the best fit for our needs was based in our home town!! After having some discussions with Matt at Veeqo we could see the potential in the Veeqo system and after some system testing we signed up and have been using Veeqo since October 2014. Since this time Veeqo have been working hard at implementing more and more functionality into their products and we have worked closely with them on what we believe to be the best solutions for business in the real world to achieve maximum return from their investment in the Veeqo system. We would have not been able to achieve our goals without the dedicated support from the team at Veeqo and we thank them for all of their hard work during the rollout of the Veeqo system at Just Sports Online. Now with the Veeqo system in operation we are able to have cast iron control over our inventory management! We are looking forward to the rollout of product pushing from the Veeqo system that will allow us to create all of our SKU's in one location and push them through to all required channels with ease!

Pros

Single Master Stock File
Simple Order Management
Multiple channel management
Excellent help desk support

Cons

No product pushing yet!

July 2018

Jacob from RYN TRADING LTD

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Veeqo has changed our business & allowed us to understand it so much better:

Veeqo helps us control stock, process orders and gives us a general overlook of our business. I can say that Veeqo saves us at least 2 hours daily and its many features help us know when we are to place an order, what products are doing well/badly etc. It saves us making errors processing orders and our packers now have an organised list, order labels are in the order they prefer - all these little preferences add up ... to hundreds of hours a month.

Pros

Having used several other software Veeqo is by far the most User-Friendly.
Veeqo has so many features - I am impressed every day when I find another one.
Veeqo is made to feel personal for you. Every request or need you have they work on and the turnaround is amazing. I find their customer service AMAZING. The onboarding process is made very easy and they help set up most of the backend stuff.

Overall Veeqo has changed order management for us and offers so much more than other platforms as is user friendly - something difficult to say about other platforms.

Cons

I can honestly say there are ZERO cons.
I have used other platforms and this list will be very long for other platforms.

January 2017

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2017

Veeqo

I use Veeqo to process orders from woo commerce on my website. We are an SME in the food supplement industry with 4 members of staff that started 2 years ago. I wanted to cut down the time it took to dispatch orders through the royal mail DMO site one by one as you need to input all customer details which was very time-consuming. Veeqo seamlessly integrates all customer details uses a fraction time it did.

Pros

Great customer support and integration with other apps.

Cons

A few times has not updated with our website.

April 2017

Ying from Starry Asian Market (UK) Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Best ERP Solution for multiple channel selling

We have Magento, Amazon and Ebay shop. It was a big tech issue for us to integrate all into one inventory control system before. We've tried many other solutions like odoo etc.. None of them works. Fortunetly, we found Veeqo. Very impressive system. Easy to use. The way of inventory sync are amazing. And now we have a more accurate inventory system, no more back orders which saved a lot man hours to contact customers. For processing online order, Veeqo is the master. The system is integrate with our couriers - DPD and Royal Mail, only few click to generate the invoice, picking and shipping label. Much better than old school method - csv upload. Veeqo also have both android and Apple apps, picking and stock taking becomes very easy now. The best part is their support team, solve the problem very quickly. A+++++, we would highly recommend Veeqo, worth every penny you spend.

Pros

Mobile apps
Products and stock sync
Automation of fetching or mapping existing products from different online stores - Amazon, eBay
Easy to use

Cons

nothing

September 2017

Imran from https://oceansalive.co.uk

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2017

Great product potential - always getting better

Time saver - although expensive, worth it.

Pros

Takes out a lot of the headache of shipping labels and despatch. Saves a lot of time overall. Good support from Vera. Good that there is an app too - which should be developed more hopefully.

Cons

Doesnt work so good with XERO. Also a little buggy at times with some anamalies - but this is gradually improving all the time. The rest of the support team could be a little less dismissive at times and listen better...like Vera does.

July 2018

Imrn from CROWDZAP LIMITED

Company Size: 2-10 employees

Review Source


Ease-of-use

1.0

Value for money

3.0

Customer support

2.0

Functionality

1.0

July 2018

Doesnt work with amazon well - esecially bulk shipping prime orders

BrightPearl, CloudCommerce pro seem more thorough and actually save your company time. We will be moving.

Pros

all the basic features - Oceans Alive Health gets some minor efficiencies out of this product. Has a simple layout, with minimal features.

Cons

end up spending an extra 3 hours shipping amazon prime orders as its really clunky. They never prioritise the important things. tell small fibs when trying to fob you off and say its amazons fault without taking responsibility.

Got us to commit to a contract saying its all singing and dancing when it clearly isnt - STAY AWAY if you want to save yourself time and cost and want to be efficient! Doesnt do what it says on the tin so well.

another example, after 2 years, still doesnt recognise that a customer has placed 2 orders so should merge them, thereby saving postage costs. Total disrespect to sellers to keep saying fixes are around the corner when they clearly are not.

January 2017

Samuel

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2017

The best order processing system.

We switched from another provider to Veeqo a few months ago and have not looked back. The two-way sync between our Woocommerce store and Veeqo is seamless. There is now no need to close orders manually, Veeqo handles everything we ask of it. Shipping integration is fantastic too and works well with Interlink Express.

Pros

Shipping integration.
Two-way communication between integrated channels.
Custom invoices etc.
Easy to use and to teach other staff members.
Customer service both over the phone and via email is fantastic.

Cons

Handling of multi-currency could be better and should allow you to print an invoice in the chosen currency.
Manual invoice creation for business customers could be more in depth and the ability to email and invoice straight out without downloading would be ideal.

July 2017

Neil from H2o Kayaks

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2017

Great transformed our business

Stock and Profit Control.

Pros

Stock control around the world in Amazon warehouses, reduced our stock holding and increased our sales by at least 50%

July 2015

Dave

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

July 2015

Great Software For Online Retailers

We had been running our online business for a few years before we started using more than one online sales channel (we used Amazon and eBay and now also use WooCommerce). This made things complicated and stressful, so we decided to implement a software to help us with our inventory. After some extensive research we settled on one of the biggest and most well known softwares on the market. Unfortunately, this didn't work out well for us because the system was complicated to use and the support offered wasn't very good. We heard of Veeqo from a friend who also sells online, so gave it a go because they seemed to really like the platform. Now we're using Veeqo every day to sync our inventories across Amazon, eBay and WooCommerce. We also use it to manage our orders and shipping, which we didn't intend on using at first, but it's actually saving us about 2 hours a day. Absolutely fantastic customer support too. Would definitely recommend to a friend.

Pros

- The platform is intuitive and easy to use.
- The support offered is fantastic.
- The price is just right.
- Saves us hours per day.

Cons

We haven't come across any cons yet. We've been using it for a few months now and everything has been working fine.

January 2017

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Veeqo

We use Veeqo dail