About BigMarker


Bigmarker is cloud-based webinar-hosting and marketing tool for organizations in the technology, education and nonprofit industries. Modules and key features include automated webinars, landing pages, chat, polls, handouts, recording, meeting rooms, analytics and reporting.

Bigmarker’s landing pages module enables professionals to create customized landing pages by utilizing templates. Users can also personalize pages with their own logos and color themes. The landing pages are mobile- and tablet-compatible. Further, marketing managers can create email campaigns and social media campaigns for potential clients. Its analytics module allows users to create data visualizations and view real-time performance metrics.

Pricing is on a monthly subscription basis that suits individual users as well as large enterprises. Support is provided through an online portal, email and phone. The platform can be integrated with third-party software such as HubSpot, MailChimp, Twitter, YouTube and Salesforce.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

42 Reviews of BigMarker

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(31)

4 stars

(7)

3 stars

(3)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 42 reviews

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February 2019

Kelly from DivorceThisHouse.com

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

All in with BigMarker - easy onboarding and advanced functionality

Excellent overall experience (40 paid live webinar events and counting). We purchase LOTS of SaaS, subscribe to multiple webinar hosts, and after all that we are now "all in" with BigMarker.

Pros

Easy onboarding: I was up and running with my first paid live webinar quickly (much faster than learning other webinar systems or even other SaaS).

Nothing to download: I dislike downloading .exe files that other webinar host providers require for every webinar. BigMarker is in the Cloud - best using Firefox, Chrome or Chrome Incognito

Advanced functionality: I've been using BigMarker for six months, hosted over 40 paid live webinars, some on demand webinars, and now Evergreen/Automated webinars - and BigMarker continues to add functionality from their RoadMap and user requests. BigMarker is impressive now and continues to add excellent features - including "course" for webinar series evergreen. Brilliant!

Support is fast, friendly and helpful. Seriously. And they stepped in to directly communicate with a few of our "students" who needed extra assistance. Very much appreciated!

Cons

Chrome updated and "broke" audio on BigMarker. I may have been among the first to experience this in a live webinar. Ultimately was able to resolve and resume my live webinar, but would have preferred to be notified (so that I could have switched to Firefox as the webinar host).

April 2017

E. Alana from MastersNet and DoctoralNet

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Hard to imagine them being better

I have been a BigMarker customer since they started and they were always, and continue to be the best at innovation. They were the first not to require a download for the user to attend a webinar. They are the first and continue to be the only one who do a great job marrying community to webinars. They work so well for us (Higher Education) that we now have literally hundreds of final products recorded by them in our sphere of influence. We could not do all that we do without Bigmarker as our partner.

Pros

No downloads - multi continent server choice for international businesses - ongoing development of new tools - incredible support services - brilliant innovation over the years that just continues to develop

Cons

cant' think of anything

February 2019

David from WebTNG

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

BigMarker is an incredible business tool

I've had good success using BigMarker with clients and colleagues. There was no need to guide people through an install process as no installation is needed. Video and sound quality were excellent. It is easy to download the recordings, edit, and post to YouTube. BigMarker seems very responsive to user feedback and there have been regular releases of new features. This company is not standing still.

Pros

I'm a solo business that does training, consulting, and contracting. There are several features that I fell in love with. The webinar functions are very full featured and have lots of ways to engage users and reuse content. You also get a "meeting room" with a permanent URL that you can use for demos and quick video conferences. You get your own channel for promoting your webinars that includes easy monetization options. Customer service has always been quick and very helpful.

Cons

There are a lot of ways you can setup your webinars and it can take a while to figure out the option that best fit your needs. Also, if you want a replay, don't forget to turn recording on (you now get a prompt, thankfully).

July 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

A worldclass innovative solution for effective live conferencing and webinars

Pros

Being in small business, the solution what we were looking at was something simple,easy to manage and affordable. In India, we have anticipated, low bandwidth, not so tech savvy users as some issues for any webinar tool.

I found this tool working even in moderate bandwidth.
We tried many and finally selected Bigmarker and I cam say, it was a wise decision

I have been using various webinar tools for five years and I would rate usability high. Another big plus is the seamless functioning across devices- desktop, laptop or mobile.

I am finding Bigmarker as an excellent companion to perform small webinars to customers/prospects.

The booking and billing portion are yet to be attempted. However they are also excellent features.

Cons

Found some issues initially with specific to voice clarity. Maybe this is something specific to ISP as today we are not facing that issue. Apart from this, at present,I am not finding any reason to dislike bigmarker

March 2019

Michael from velocate

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2019

Very solid "no app needed" webinar tool

Pros

Bigmarker is really easy to setup and is a mature product on the webinar market. Coming from the internet marketing space I haven't heard of them until last year and was immediately convinced. The streams are stable and the video and audio quality are really good. I particularly like the way how easy it is to add in slides, videos etc during the show and send offers in live. Chat functions are easy to use. If you have a moderator supporting you it is even easier to handle everything.

Also the opportunity of streaming to facebook and youtube live is a fantastic tool to get more reach.

If there are any issues, just contact their support - they are extremely helpful and always there.

Cons

not really much - maybe the translations to German (which I think they are already working on)

February 2019

Aisha from Invent Your Empire

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2019

Master of All Trades, Jack of None

Using the meetings function has been great. The area looks professional, branded, and feels like enterprise software. Coupled with the fact I can do live, automated, on-demand, and series webinars (great for simple courses), you have a robust system for a great price.

Pros

This is THE webinar software for creative professionals. The branding options are so granular down to the webinar footer, colors, and emails...it's spectacular.

Cons

There are some features that aren't presently there but on the roadmap. For example, segmentation of early abandons, no-shows, and attendees. I want to send each of those a different follow-up sequence, and I can't.

April 2017

Yukiko from TeSage Dream Solutions

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

April 2017

UI design suggestions

I am glad to change the URL to go to landing page to view recorded webinar now. a few more suggestions: 1. give users a function to visit the page without log in. Since we are log in we are not able to see what customer see our page. Udemy.com also made big mistake too Please have a option to see how people see our webinar page when they are not log in 2. at the private channel, the calendar hide all the sessions even for the members of the channel. Please allow them to see the calendar and access the recording 3. We love BigMarker App so much however, when one of our attendee use the App to access from Japan, she was not see video some reason. Is that b/c of she is out of US? If so, please let us know, we need to inform when we do webinar to Japan. 4. If you offerr Chip In button on Webinar like a water mark to people click anc chip in when they think very beneficial from our FREE webinars and support to us. Patreon icon insert would be great too 5. BigMarker App allow us to do Live Streaming? and Recording same time? or can we record our live streaming via Periscope via BigMarker? that would be so great! Thank you so much for great product. BigMarker improved so much last 3 years.

February 2019

Bimbisara from Stylie

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

A complete online communication platform

I am very happy with BigMarker and use it regularly. It is feature packed and is regularly updated and improved. I've tried other platforms but found they all missed one or more features.

Pros

- No downloads required: attendees don't need any special software to join
- Great UI: clean and easy to navigate
- In-built marketing system: emails, landing pages
- Many webinar types: Live, On-demand, Evergreen, Series, and others
- Livestream straight to Facebook and/or Youtube
- Excellent support: friendly and responsive support team
- Meeting rooms: great for the digital entrepreneur for virtual meetings including slides, whiteboard and recording

Cons

I initially did experience a few audio issues, but the recent updates seem to have fixed those

September 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Very robust webinar software

We use this tool in-house to educate our clients as well as to run in-house trainings. The tool has helped build brand visibility by positioning us as thought leaders. It has also served as a medium to run in-house trainings more efficiently without having people who are geographically spread out to do anything more than log in to their systems.

Pros

Bigmarker is a really powerful webinar tool and is so easy to set up. The tool offers a great experience even to webinar attendees right from the simple registration process to save the event on their calendar to getting reminders to attend the event. We can also send recordings of the webinar to all registered attendees and get good analytics about the event. The quality of the audio and video during the live event has always been good.

Cons

I don't find any cons as such with this software as it is quite good. The few times whenever we have had issues, it was due to a bad day with the speed of our internet.

April 2017

Sravani from Medvarsity

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Excellent Webinar experience

Hi, I, at Medvarsity have been using Bigmarker to organise teaching webinars to our enrolled students spanned across the world.Its an excellent communication tool.Best part is the interaction that is possible between the presenter and the attendee. My studnets are loving it and I can only recommend Bigmarker to anyone who is looking for the best possible webinar tool. Thank you

Pros

Interactive, allows media upload and exchange of content is possible, easy to access

Cons

There are technical crashes once in a while which are unpredictable

November 2018

Leonard from The Smart Spartan

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Full-featured & keeps on improving

Pros

The BigMarker team is incredibly responsive to customer needs and requests. They have a solid and attractive webinar platform to begin with, and they continue to push fast & hard on developing and launching new features and functionality.

Live webinars, replay/evergreen webinars, recordings, meeting rooms, email drip sequences/reminders, polls and CTAs... BigMarker's platform gives you all of this and more.

Cons

Big Marker doesn't use all the screen real estate productively. Many platforms don't either, but some will enable you to share your screen or visuals full-screen and then overlay your webcam feed as a bubble in the corner, for example. Not here. You're going to have wasted space whether you are the only presenter or have a few others with you.

This is not a deal-killer for most folks, but just something to keep in mind.

February 2019

SIMON from Share Talk

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Superb Webinar Software

I have three channels, one for a PR company, one for a training company and one for our Software team. Great for webinars and meetings

Pros

Excellent features
Great quality
Meeting rooms
Recording facility
Support

Cons

Can't let users pay subscriptions by PayPal in anything other than $

March 2019

David from Growth Accelerate

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

March 2019

A Fantastic Webinar Tool You Might Have Missed

This is a full stack webinar tool that doesn't need your audience to download any app. Give it a try!

Pros

1) A good developer that constantly listening to the community & pushing out new updates.
2) Features rich including whiteboard, multi-languages plus a channel where you can use it to host your paid courses.
3) Responsive customer support.

Cons

1) There are instances where the connection is breaking up during webinar.

February 2019

Mo from Douglas Tech

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Great Tool

I use it to sell prospoects, support customers and golive with Facebook.

Pros

- Easy to use
- Rich Functionality
- Beautiful
- Responsive support team

Cons

Hmmmm, difficult to think of one. But I may say we need more host licenses per account.

March 2018

James from JC Earnings LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Very easy to use, reasonably priced in market.

Pros

It's affordable for the small business looking to start with Webinars. Simple and straightforward set up and great to use for invites.

Cons

The landing pages are hosted by them and cost per month to white label which is next to outrageous. Not needed but would be nice.

December 2017

Kate from Marketing and Advertising

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

A webinar experience that's actually enjoyable

Pros

I enjoy using BigMarke as a host and attendee because it's a consistently good experience without the hassle and downloads of the legacy software. It's a seriously innovative experience and genuinely joyful to use.

Cons

Because it's so far ahead of its time, some users have a hard time getting used to not having to download/constantly update software. It's more of a learning curve issue and nothing to do with BigMarker.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

BigMarker Review

amazing, it opened us a whole new business activity direction

Pros

the options and multiple webinar scanrios i can easily use BigMarker in
also the User Interface design is amazing

Cons

not all the frontend text is translatable

November 2017

Kim from mLevel

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

2 of 5

November 2017

Great Potential

Pros

I liked the overall look and feel of the platform. It was easy to customize the webinar room, customize the emails, and for attendees to register. I liked that it integrated with Infusionsoft and our presenters had an easy time accessing the webinar.

Cons

We had over 300 people signed up for the webinar, so when we weren't able to enter our webinar it was a panic. Thankfully the BigMarker support team was able to manually open the webinar for us, but that was a huge glitch. Additionally, we had several comments coming in throughout the hour noting that the audio quality was horrible.

Finally, anyone who registered for the webinar (even if they did not attend), were receiving emails throughout the webinar due to someone who called in and was commenting on the webinar landing page. Users were not happy that their inbox was being flooded over 25 times throughout the hour. BigMarker responded to this saying they've never seen this happen before.

March 2018

Laura from Gulf Coast Accounting Services

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Makes webinars possible without requiring a download

Easy-to-use product that makes it painless to host productive meetings online. We save a lot of wasted time emailing documents back and forth while we Skype.

Pros

BigMarker is a great tool for hosting meetings between our two offices. You can enter the meeting room early to ensure all of your documents are ready to go. You can even do a practice-run of the web conference to weed out any glitches.

Cons

The program integrates with Outlook for invites. This is a great feature, but since our office uses Gmail rather than Outlook, we are unable to utilize it.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

Best All Round Webinar SAAS

Pros

It is so easy to run a webinar from any device.

Cons

I was unsure at first about how easy it would be for my clients to access, but it really is as simple as they say.