Legal Files Software

4.58 / 5 (19)

Our advisors have recommended this product 4 times in the last 30 days

About Legal Files

Legal Files is an on-premise legal case and matter management solution for corporations, government agencies, universities and insurance agencies. The solution enables legal professionals and others to manage vital information, including email and documents, in a centralized location.

Legal Files allows users access from anywhere (phones, tablets, desktops and laptops), at any time. The solution provides users the ability to handle an increased workload by automating routine administrative tasks and standardizing day-to-day operations.

Users can capture and track emails (and attachments), scanned images, notes, calendars, tasks, documents, contact information, time, case information, etc. to Legal Files ensuring everyone in an organization has access ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

19 Reviews of Legal Files

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(4)

4

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

January 2019

Jillian from Legal Services Corporation of Delaware

Verified Reviewer

Company Size: 11-50 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

Legal Files

Pros

the new web based platform is easy to use and works anywhere.

Cons

In the web based version you can't open multiple windows at once.

September 2019

Estela from NMSU

Company Size: 5,001-10,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

Legal Files Review

The organization of Legal Files is outstanding.

Pros

It is user friendly, easy to learn. You can totally go paperless with this software which saves you money and time.

Cons

When transferring information from one file to another, it is difficult to transfer emails, you have to do them 1 at a time which is time consuming. It would be very nice if LF can figure out a way to be able to transfer a bulk of emails at a time. Thank you.

November 2019

L. Eowyn from Fine, Farkash & Parlapiano, PA

Verified Reviewer

Company Size: 11-50 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

November 2019

MEH

IT GOT US THROUGH UNTIL WE FOUND SOMETHING BETTER.

Pros

IT WAS KIND OF MEDIOCRE FOR EVERYTHING. IT SYNCED WELL WITH MICROSOFT OFFICE PRODUCTS AND ADOBE ACROBAT.

Cons

SO DIFFICULT TO LEARN/USE (I AM PRETTY TECH SAVVY). TERRIBLE REPORTING.

Response from Legal Files Software

Replied November 2019

Thank you for being a customer of Legal Files for 10 years. We are disappointed to hear that your experience was less than satisfactory. We would appreciate the opportunity to discuss this with you personally to address any issues that we may be able to rectify. We value our partnerships with our customers and aim to provide top-notch customer service. We provide training services at the outset of every relationship and encourage refresher courses. The members of our training and project management teams offer more than a decade of experience with the company. Each individual welcomes the opportunity to help customize the software to our customer's needs. We wish your law firm success moving forward. We thank you for your feedback and will take your comments into consideration as we further refine our product for the tens of thousands of users who benefit from using Legal Files on a daily basis.

November 2016

Angela from Goldberg & Osborne

Company Size: 51-200 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

Great Program

We have had Legal Files since 1999 and I can't imagine how I would have been able to accomplish all that I do in any given day without Legal Files. It has helped us tremendously to work as one unit even though we are in 22 offices. As a manager, not always on the scene, it is detrimental for me to be able to access any information I need and it lets me do that without being in the office.

July 2018

Susana from CSJ

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

July 2018

Everything done.

Pros

Extremely useful in the legal field. It takes time to learn how to use it, but once you get the hang of it it's amazing. The reminders are excellent and you can send reminders to others.

Cons

Learning curve. However, you need to think of it as a paper file with the different tabs . It takes some time to learn how to use it but it's great.