About Rocket Matter

Rocket Matter is a cloud-based legal billing and management solution designed to cater small and midsize law practices. It features time and billing management, calendar, document management, payments and collaboration management modules.

Rocket Matter uses 'Bill As You Work' technology that helps practices to record billable and non-billable time, create bills, send invoices to clients and more. It also helps practices to streamline their workflows by creating parameters for accepting cases, categorizing matters and defining relationships within an active case.

The document management feature offers the capabilities to store essential documents in categorized order at one single place. It includes drag-and-drop functionality, as well as integrates wi...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

90 Reviews of Rocket Matter

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(54)

54

4 stars

(24)

24

3 stars

(5)

5

2 stars

(1)

1

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 90 results

November 2017

Oswaldo from World Health Centers, LLC.

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2017

GREAT software to keep track of your cases and bill hours. A bit expensive.

BILLABLE HOURS! Keep track of them. TEMPLATES! Based on the kind of law you practice. CONTACTS! Let's say you have an adjuster saved as a contact, he calls to settle a case, then you're able to see all cases with him and discuss all.

Pros

When set up properly you can just open new case and auto assign tasks to your staff by templates. We are an Injury Law and this software has made our practice a heck of a lot easier.

Cons

PRICE. Every user is billed separately. Would be nice to have have packages based on the size of the law firm.

August 2020

James from Buesing Law Office, PLLC

Company Size: 1 employee

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Great Service and Functionality

I am very pleased with the service.

Pros

That is is a cloud based program with updates and customer service included in the subscription.

Cons

I would like a billing option to have the timer, with a short description of the action (that is always generated on the invoicing), but another section for notes (because I will sometime take notes on the timer description) that do not generate on the invoicing. Because, sometimes I will have to go back through the invoice and delete verbiage. Also, the phone/iPad app does not work very well...I find.

Reasons for Choosing Rocket Matter

Not sure...honestly. I just looked at RM first and liked it.

November 2018

SJ from Bielski Law Office, Ltd.

Verified Reviewer

Company Size: 2-10 employees

Industry: Legal Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

November 2018

Good but not the best

Rocket Matter was perfect for us when we only had 25-50 matters. And like I said, the billing was superior to any other practice management software we have used. I think if you are a firm that doesn't do volume work on a daily basis, this is excellent software.

Pros

This is a basic, user friendly software that is great for non-volume practice management and makes legal billing very easy. It keeps track of all your matters and clients, and you can tag multiple matters to a client. You can search by client or matter, and it stores all the contact data for your clients.

Cons

We are a tiny volume law firm that handles 500 matters simultaneously. Rocket Matter was not enough for us. We switched to a practice management software that has checklists and steps - once you've checked off the items for one step, it moves you to the next step. Rocket Matter did not have that dynamic functionality we require.

August 2020

Brent from Law Office of Brent D. Bowen, PLLC

Company Size: 2-10 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2020

RM Review

Overall experience is enjoyable. I am hoping for some updates soon to address some of my concerns.

Pros

I have really liked this software for several years. It is easy to use, tracking time is simple. billing overall is easy to use. I love the document template function, that is what drove me to RM. The calendar integrates well with google, only a few issues here and there.

Cons

Wish I could text clients from software- have to have add on Wish I could do some sort of docusign for contracts through software Wish I could do some enhancements will flat fee billing

Reasons for Choosing Rocket Matter

at the time only rocket matter had two way calendaring.

February 2020

Rebecca from Gerstle, Minissale & Snelson

Company Size: 11-50 employees

Industry: Law Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2020

Rocket Matter Review

Pros

The Rocket Matter calendar feature is very easy to use and visually see the entire firm's calendar at once. Additionally entering billable time is fairly easy and streamlined.

Cons

Tasks can only be assigned to one user at a time. There should be a feature to allow additional users to at least view tasks assigned to another user on the second users dashboard and task list.