Adobe Captivate Prime Software


Adobe Captivate Prime is a learning management system that enables users to set up and measure students’ training.

Its features include auto-assigning activities, recurring certification training, reports and notifications, user management, course equivalent offerings and instructor sessions.

The Fluidic Player feature provides an e-learning experience which is compliant with video files, PDFs, DOCX, SCORM and xAPI.

The Enroller feature allows users to assign roles, learning programs and courses to individuals as well as teams. Users can assign activities to learners based on skill sets, roles and locations.

The system also automatically reassigns certifications once designated courses and learning programs are completed. It can also automate reports, group assignments, email notifications and reminders.

Instructors can manage activities by scheduling and rescheduling sessions, marking attendance, accepting student submissions and more.



296 Reviews of Adobe Captivate Prime

Overall rating

4.35 / 5 stars

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Showing 1 - 20 of 296 reviews

January 2019

SASCHA from TraLib

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

1 of 5

Functionality

5 of 5

January 2019

Simple, efficent, advanced!

I have tested and worked with many different learning management systems and have to admit that Adobe Captivate was certainly the best on the market. Adobe has really managed to provide a system that has all cutting edge features for the current learning environment, but also refrains from overly complicated features that are not necessary and simple slow down the system instead. The fact that the administrator has an appealing and intuitive interface to work with allows me to delegate administrative tasks to unexperienced colleagues, who quickly find their way around.

Pros

You don't need special training to work in Captivate Prime. The software interface is highly intuitive and the features tailored to a cutting edge LMS, without all the gimmicks and featured that distract from the main focus - the content. The upload of the content and building of the programs is a swift task and the linkage to the gamification features and the leaders board fun.
One of the most appealing features about Captivate Prime is the appearance of the administrator and user interface. Adobe has really used their knowledge in graphic design to create a platform that is appealing to the eye and gives you the insist feeling of success. Away from the boring programming and administration some learning management systems offers, instead to an experience, where also the administrator is getting the visual pleasures a user would get.

Cons

Purchasing licenses via credit card was easy and reliable. However, when switching to a corporate account, the purchase of additional licenses was an unusual slow and almost painful process that needed several follow up mails in order to get the licenses in time. My personal recommendation, stay with online credit card purchasing feature. It gives you flexibility and avoids the pain of having to beg for licenses.

January 2019

Richard from PCS Custom Training Solutions LLC

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2019

Improving

We offer outside contractor and visitor training to our clients. This platform has served us well.

Pros

I understand the difficulty in creating a single LMS that will satisfy everyone. We all have very different needs. There is steady, albeit slow, improvement in functionality and features. The options to have different domains and the ability to share content between domains is a nice feature. Much easier to navigate and set up than other LMSs I have used. Customer support has been very responsive.

Cons

The requirement for an email address to log in. I serve a clientele that is not tech savvy and many do not have an email address(I know hard to believe in 2019, but true). You can use a fake email but then the ability to recover your password does not exist. The lack of password control by administrators can be problematic. My usage is external. Many people logging in from all over the country. If they have a password issue I can not help them. The placement of a cookie on your system every time you log in. If the learner does not use the "Sign Out" option and just closes the browser it makes it impossible for another to log in until that cookie is cleared. This is an issue with clients who use the same computer for many users.

January 2019

CHRISTY from MILLENNIUM TRUST COMPANY

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Good LMS choice

We are very happy with our decision on using Adobe Captivate Prime as our LMS. It has suited our needs and it continues to have enhancements made to it. I have enjoyed working with the Adobe team, and they have been very helpful in multiple occasions. We have received very positive feedback from our learners on the easy of use of this product.

Pros

Adobe Captivate Prime is very easy to use. Our learners had no problem fully getting up to speed with how to use it. We enjoy the leaderboard as a way of being competitive with others. As an Admin, I feel like it is pretty straight forward with regards to adding courses, learning plans, and content. The reports feature is very good and continues to get enhancements made to it. All our courses work fine in the fluidic player with no issues. I like the dashboard and My Learning as a way for learners to view the status of their learning.

Cons

I have noticed a few bugs in the software that were reported. Some issues have been fixed and some are still outstanding. I would also prefer to have more control on when my self-paced courses expire. Currently there is a default expiration of six months for courses we want to keep available for longer. Since we have over 400 courses in the LMS, it will be a long process of re-publishing all the courses when they expire. The technical support availability could be a little better. I seem to mostly receive my communication from them in the afternoons (CST). Sometimes it would be nice to get a quicker response when there is an urgent issue.

August 2018

Nohemi from Walmart

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

August 2018

Captivate Prime LMS

You can host certifications internally or by a third party. For internal, you need to define the courses that a learner has to complete to achieve completion status and the period the certification validity. All learning activities (assessments, skill level attainment and learning status) are automatically tracked, and managers can generate reports or subscribe to get them automatically in their e-mails and receive notifications for participants’ learning activities (certifications, enrollments, unmet deadlines, etc). This tool also helps engage learners thanks to these tools: • A dashboard to get a glance of their courses, overdue or deadlines, recommended learning, calendar and achievements. • Learners can see valuable skills for their position and find courses that help master those skills. • Gamification for rewarding desired behaviors. Earn and compare points with their colleagues based on rules that managers set. There are Bronze, Silver, Gold and Platinum levels and badges for students upon completing a course. This LMS also allows authors to create a course / learning program to drive a larger training goal that would span across individual courses. Also, you automatically assign courses or programs on the occurrence of certain events (promotion, relocation). Moreover, you can create catalogs with access to a customized set of learning material. Job aids can also be added for learners to access without having to enroll for any specific learning object

Pros

This platform is really interesting for learning managers. It has many features that allow an effective learner administration and different ways to manage users (external or internal). You can add users by uploading from a spreadsheet, create groups of learners based on location or business unit, use self enrollment or automate the adding new users. It also supports interactive content like Scorm, AICC, Tincan and regular content like Videos, Pdfs, PPTs, word and excel files.

Cons

The tools to create courses are very basic so it is recommended to create courses using other tools like Captivate and upload the content. You can also add activities and tests, but they also have to be created using another tool because it only allows you to add an external URL for learners to refer to, or have students submit files.

August 2018

Chantelle from Fiverr

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

An intelligent LMS Solution for eLearning and Enhanced Engagement

One of the major problems that we were trying to overcome was how to deploy our eLearning modules, presentations, and learning plans while still tracking user engagement, retention, and participation all without requiring our own hosted server. Adobe Captivate Prime delivers this solution while providing us with exceptional support.

Pros

The major positive that has Adobe Captivate as our top choice is the wealth of functionality that it comes with. It completely blows the competition out of the water where features are concerned. Whether you want to record training presentations, do screen capturing, schedule notifications and reports, create learning plans, or incentivize your learning modules, prime basically has it all. The program is intelligent in its format delivery allowing our users to change their languages, formats, or playback methods, and it enables enhanced user engagement through offline learning, gamification, badges, bookmarks and revision notes. Unlike other programs, Adobe Captivate delivers for those who want to create an enjoyable eLearning experience.

Cons

Despite Adobe Captivate’s attempts at a more modern user-interface with flat menus and no hidden buttons, the software is not intuitive for those jumping in for the first time. Unfortunately, a lot of the functionality of the software is buried deep within the thick menus and because of the single web page architecture, you need to invest in a lot of time to sort through the program to find what you need. With dozens of buttons and menus, you end up investing a ton of time into experimentation and tutorial reading. This is definitely a piece of software for those who want to use it and nothing else, as jumping in and “going with the learning flow” is not as easy as they make it sound.

January 2019

Mercury from Education

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

A Very Practical LMS

My overall experience with Adobe Captivate Prime was exceptional, that is in the case of developing and publishing courses. My challenge was trying to provide adult learners with a nontraditional approach via online/hybrid that would most effectively increase their attention and learning.

Pros

After exploring a number of LMS's, I found that Adobe Captivate Prime was very practical. If you so happen to be using Adobe Captivate you'll find it very easy to publish your work. In addition, the tabs are clearly identified with all of the functions clearly presentable. Moreover, the LMS was fairly easy to use especially considering the accessible help prompts and tutorials.

Cons

While I loved the flow and crystal layout, I found it to be too boxed in for the clients I was trying to reach. In other words, I needed a bit more engagement and interactivity beyond the software; I desired to engage my trainees in collaborating beyond simple discussion boards and games. I wanted to provide real life experiences that incorporated social media outside of the software. So, while I loved the simplicity and structure, I desired professional coaches and mentors to supplement my trainees with real time experiences.

August 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Functionality

5 of 5

August 2018

A great LMS

Adobe captivate is a robust and capable application that provides a ton of features and integration with other sources. When you first create an account, you have access to four different profiles, each providing you with a different set of features and tools. You can be an author, an administrator, a learner or an integration admin. This separation keeps things organized and less confusing. The UI is also very clean, intuitive and comfortable to navigate. The learning experience is broken down to six different options: Job aid, learning programs, learning plans, certification, catalogs and courses. The courses are the most basic and include a list of all courses available. The learning program is for instances where a learner needs to learn a particular subject. A learning plan is designed for future learning in the event the learner has new developments requiring additional learning or training, like a promotion, the need to acquire a new skill and so on. The catalog is a comprehensive and organized place where all courses pertaining to a particular area of interest are grouped. The certification path is for gamification and for industries requiring it. Finally, the job aid option is accessible without the need to enroll in a course. The content can be documents or links to external content, but cannot be a learning module designed by an authoring tool. The great thing about the Prime LMS is that it integrates with other learning platforms including Lynda and LinkedIn.

Pros

1. Covers various methods of course delivery
2. Integrates with external content providers.
3. Makes it easier to define a skill and provide content covering it.
4. Provides the user/admin with several views in the same tab, eliminating the need to have
to sign in on a different page to see the learner’s perspective
5. Great built in tutorials.
6. Many options to set up automatic emails upon the happening of an event, all organized
by categories

Cons

1. The service is a bit expensive as it is based on the number of users and does not include a flat fee for a set number as provided by other services
2. Cannot use interactive content for job aids

August 2018

Andrew from Dowell Windows Pty Ltd

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

A modern LMS with some standout features

Pros

Easy set up and smart rules
There are several smart rules which can be built into ACP which allow automatic assigning of teams, courses and learning paths when someone is created or registered in the system. Other LMS’s provide this, but the way this is set up in ACP is intuitive and smart. It drastically cuts down the time needed to get people up and running on the LMS and will save the time that LMS administrators would usually take setting people up.

Offline Content
ACP seem to have done this better than any other LMS I have trialled. The ability to download all course content and use the system offline, while still experiencing the system as if offline, is a superior offering from ACP.

Publishing from Adobe Captivate
We already use Captivate to create our eLearinng content and publish our SCORM compliant training packages. Having a system that allows us to publish quickly and easily from our eLearning authoring program to our LMS saves time.

Instructor role
One unique part of ACP is having a dedicated instructor role which allows training instructors to log in and manage all of their training activities. Other LMS’s have this but tend to be quite complex. The way a user experiences this in ACP is simple and easy to use.

Cons

The software is a little pricier than other LMS's out there on the market.

August 2018

Maxwell from ProQuest

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

August 2018

Adobe Captivate Prime LMS review

It is a modern LMS with great features, reduces set up/course upload and deployment time and takes off much of the burden of tracking and user engagement from the content owner.

Pros

The market for LMSs is consistently on the increase, with evolving needs based on the end user and other factors in between. Most platforms have evolved but this is especially true with the UX experience for Adobe Captivate Prime. I find that captivate prime has most of the current market standard features plus more. From features such as setting learning paths for students to others such as reporting, gamification and user tracking etc.
I found the set up easy enough, even as a new admin user and was able to load content within a few minutes. I was especially impressed with the simple interface that reduced the platform learning curve for me and the course set up/deployment time.
I think the option to break down a course content upload to three sections (core modules, prework modules, and testout) is a great feature. Although a little more work, this would improve tracking and provide more detailed usage data/student interaction with the modules.
I also liked that it has gamification elements available for use for individual or group learning.
On the pricing module, I like the flexibility to add and remove users on a monthly basis, which is ideal for selling subscription-based courses.

Cons

I would like to see a pricing module targeted at educational institutions as there currently doesn’t seem to be one. It is unfortunate that it seems only targeted at corporate institutions at this point.

January 2019

WandaJean from GE Healthcare

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2019

Best in Class

My team employed ACP to support a sales team. This team was frustrated with how cumbersome it was to load training onto the existing LMS and learners needed a better/mobile experience. We achieved BOTH with ACP. There's no turning back now.

Pros

The software is absolutely up-to-date. Learners have mentioned that the learner-centric interface and functionality are what they appreciate the most about this system. It's easy to interact with the content in the mobile app as well. They are motivated by the gamification options and by each other. Customer support is relatively fast and very personable.

Cons

Our Admin team setup mock courses and learning programs for testing purposes only. We went back in to clean out those test files, but the system would not allow us to delete them. We have to live with these test files in the archive. Not a showstopper, but it's silly to not be able to delete them. Also, there are some cases where the L&D team wants managers to review/grade their own employees easily. This was not an automatic option in the system.

July 2018

Néstor from DTI-CO, C.A.

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

July 2018

I use Captivate to create interactive eLearning materials for different phases of learning process

I can make an interactive multimedia lesson very quickly; a lesson with a menu to different sessions (linking objects to different sections is the key); and not necessarily the links have to be texts. So you can have an iconical or metaphorical menu.My students get the main benefit of my use of Captivate

Pros

I useCaptivate to animate multimedia materials in which a character presents information at a corner of the screen, and his/her voice is heard while texts, graphs, and illustration appear and disappear on screen. This means, audio is most important, and therefore I can use my creativity generating subtitles which users can read in case they have problems with audio, so that they get the information just posing their mouse over the character´s image, for instance. Mouse-over effect isideal forhiding information on screen, and making the learner to interact with material. Another important feature for me is the possibility to have a space where learner can write information while having a lesson.
Making tutorials for applications and software is very easy, as well as for teaching how to complete a process (the how of learning. Tests are also easy to build. And the time-line helps me save a lot of time when developing.

Cons

The fact that I have to upload four different files to a folder in order to link to the executable, so this can be seen by the learners on my vortual room is a bit tedious.

August 2018

Faruk from EgitimOnline

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

The latest ring of the chain is completed and Voltron has revealed.

The biggest problem today's world, using very different tools for doing business. However, when we use Adobe products for eLearning ecesystem, we have a single point of contact and support center. It gives us time.

Pros

Adobe Captivate Prime is the latest ring of the chain. We are using Adobe Captivate for rapid course creation and Adobe Connect for webinars. So, on the LMS side, Adobe Captivate Prime gives us an opportunity to manage our eLearning lifecycle from a single point. You have everything under the one band. It gives you a single point of support contact.

On the LMS side, we have a great harmony with the eLearning courses which are created by Adobe Captivate. We are uploading our courses to Adobe Captivate Prime directly and manage them easily.

Cons

In my opinion, the user interface needs to be developed for user experience. But I can say that if you are using a big brand and have a good support user-interface is the second issue.

August 2018

Janice from Foodtruly Ambitions Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

An LMS with lots of handy features especially for larger companies

Pros

Very good for Tracking
Excellent Multi Tenanting configuration possibilities for a business that is a GROUP of companies.
The Branding by use of a theme is a good idea. Love the email templates and automation within the system, it is a very handy feature for tracking learning, very handy indeed! Especially, for larger companies.
The use of setting up a programme and Learning Plans with certification levels and gamification in the form of badges. This is a superb way of delivering Apprenticeships for the Apprenticeship Providers also who work with Employers of large corporations.

A very Commercially viable product that will work seamlessly with their website, love the URL that they can get with their own name first.
Love the idea of booking Virtual class sessions and Lessons so that there is complete tracking and accountability built in.

As a registered Adobe user, I like the fact that I can create assets within the Adobe Creative Suite and then use them within Adobe Captivate LMS. The quality is very high in Adobe so I recommend the integration of Adobe assets with this LMS.

Cons

Found the course more suitable to commercial application.
It is important to have all your assets ready to start building the course and it would take some planning beforehand. This is not an LMS for lighthearted course development, and I do see this LMS as best suited to an ultra security conscious commercial environment that protects its assets like fort knox! For this reason alone, as a business, I would buy it.

August 2017

Joe from eLearningJoe, LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

The easiest, quickest LMS I've ever used

Pros

1. In less than two hours, I had set up Captivate Prime. I had no hassles or problems.
2. The menus and options are easy to understand and look modern.
3. Despite the ease of use, I can do just about anything I'd want an LMS to do with Prime.
4. I can set up user roles and permissions at six different levels, including Learner.
5. I can set up external users, those outside my organization, and send them all a link to let them set up their own login and password, saving me a lot of time and ensuring greater security.
6. Prime lets me set up sets of skills for learners to achieve and tie them to learning objectives.
7. I can upload courses, videos, PowerPoint, PDF files and more and they show nicely using Prime's Fluidic Player.
8. There's a free app to use Prime on mobile devices.
9. The Reports that Prime generates out of the box are very nice, and I can also create my own.
10. There are gamification and branding options too.

Cons

It would be nice if Adobe offered trials longer than 30 days for those who want to try out the product because it can take a while to really put it through its paces.

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

January 2019

Good for big corporations, not for the small entrepreneur.

I was attracted to Adobe as a complete subscription. I have a blended learning school. My goal was to create courses with Captivate and host everything on Captivate Prime along with the live classes. However, I felt there was no interest from Adobe to have me as a client, so I just moved on.

Pros

The interface was very clean and organized. It was easy to figure it out, easy and intuitive to set up. It was easy to customize and easy to work with.

Cons

I found it was a bit naked. I was looking for a complete solution with e-commerce and everything together which Captivate Prime did not offer unless you added other apps. This would increase the cost. I felt the software was being marketed for big companies and enterprises. I even called to understand if Captivate and Captivate prime were the same thing and the lady whom I spoke with told me my company was too small for what they were offering, which was quite disheartening.

January 2019

James from KPMG UK

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2019

For the expert!

This tool is one of the more complex authoring tools and takes a lot longer to master than other tools. However the Accessability features make it a must for all users.

Pros

So many features.
The responsive nature within publish.
Accessability features for disabled.
Screen recording and mp4 publish output.

Cons

Lack of building up layers.
Not the easiest tool to pick up and just develop with.

August 2018

Maireanu from Yonder

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

August 2018

Good integration and standards

Pros

Accessibility: It's easy to access on the mobile and tablet using the app, It has good browser support. Its SaaS and cloud based so that is a huge advantage. Offline access is another plus.
Interface: It’s modern and very intuitive, The single fluidic player for videos, docs and other content is a big plus.
Customization: The courses and content can be easily created and customized. It allows branding and color themes too.
Integration & Admin: It’s good that its SCORM and xAPI compliant and integration with external applications is good. FTP connections is a plus. Quick to publish as well.

Cons

Would be nice if it has internal conferencing integration instead of external integrations.
Would have been nice to have more video tutorials on how to use the platform for different roles.

January 2019

Tim from Sirona Dental Inc

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

5 of 5

January 2019

Captivate 2019

Creating CE courses and new training videos with extra flare is a breeze with captivate.

Pros

The new features, bookmarking and overlays, are game changers. The overlay feature allows the use of a current video, without editing the video, to make quick and easy CE content.

Cons

Still a little sluggish and slow especially making size changes to forms.

August 2018

Tarek from International Civil Aviation Organization

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

August 2018

A great LMS

Captivate prime is a cloud based learning management system. This is known as web-hosting or Saas (Software as a Service) and for me is a positive feature. Generally SaaS is convenient for many companies to work with. Adobe in general has quite complex software so I expected the use of this LMS to be rather complex as well, however it seemed pleasantly seamless.

Pros

My main interest was simple integration with Adobe Captivate. Indeed, the 2017 release of Adobe Captivate provided excellent integration with Captivate Prime LMS. Discounts are offered after the 500 user mark. Many vendors only offer discounts after 1000 user mark. This was a great plus. Also Captivate Prime works with Tin Can, which is critical. It was easy to use and reporting was clear.

Cons

There is a lot of competition out there. It would have been nice if there was e-commerce.

August 2018

Caner from Enocta

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

August 2018

Easy to use, hassle-free and minimalist LMS solution

It is so easy to use. I did not ask "how to..." question in Captivate Prime. It showed me when I needed to.

Pros

From the learner perspective, I liked to customize widgets on my dashboard. It became more useful to me.
As an admin, I would say I like the "Connector" simplicity. It was impressive. If you say to "importing users has to be painless", you should see that.

"Instances" feature impressed me. Thanks to Instances, your users can take the different version of the course at different time periods.

To add the new language version of a course, Captivate Prime offers a good user experience.

Cons

I think the "Learning Programs" steps need more user-friendly. All the things clear, I am filling the forms, selecting the correct options, but my eyes searched the next or save button.