OpenSesame Software

4.13 / 5 (23)

Our advisors have recommended this product 4 times in the last 30 days

About OpenSesame


OpenSesame is a learning management system (LMS) that offers more than 20,000 courses covering business skills, safety, compliance, technology, industry-specific and certifications, and it is suitable for the training needs of organizations of all sizes and in all industries.

OpenSesame’s cloud-based LMS system, CourseCloud, offers users the ability to purchase, distribute and track courses. Email invitations for courses can be sent to select employees to alert them of required learning. Admin users have a dashboard that allows them to track whether employees have started, completed or passed the course.

OpenSesame's courses are SCORM- and AICC-compliant and work in any learning management system (LMS). L&D administrators can preview courses, read reviews, and research the publisher before purchasing courses.

OpenSesame customers have access to a dedicated customer success manager along with a support team via phone, email and online live chat.



Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

23 Reviews of OpenSesame

Average User Ratings

Overall

4.13 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(10)

4 stars

(9)

3 stars

(2)

2 stars

(1)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 23 reviews

Do you use this product?Write a review

April 2019

Deb from Toshiba

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Engaging your workforce with tools to learn and grow.

I had to start from scratch with a new LMS, content provider and new Performance Management concept. Open sesame curated the content with me and had a cool survey I took prior to the start so we could customize content for my company and our culture. We were able to do this and launch within 3 months encompassing several different divisions with many needs.

Pros

IT is the customer service element and the outstanding service, support, idea exchange and open door to all of the talent at OpenSesame. The programs and support materials are awesome but the soft services they provide make them our vendor of choice. I recently was challenged to do an RFP to see what was new and cool out there. And I was again wowed by the quality of the products they offer. We are global and have a need for many languages and OpenSesame's offerings are spot on!

Cons

There are no real cons they are so many offerings. My one need is executive book summaries! Hoping they offer something like that in the future.

Response from OpenSesame of

Replied April 2019

Thanks Deb for the review. Your session at CLO Symposium was well received!

April 2019

Consuela from Airlines/Aviation

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

2.0

April 2019

More does not mean better

We were implementing an LMS and wanted pre packaged content available for deployment in order to give learners a starting point for development while we design our learning programs. There was a lot of effort required to review content. Customer service during implementation was not ideal because we had to go through LMS vendor and then often repeat to OS. There’s wasn’t enough collaboration between the companies so we felt we were initiating conversations most of time. The follow up from OS was not great at all, long delays in getting responses. Content needs to be vetted better. More does not mean better. In the end, we were able to offer content for learning and we are continuing to review and iterate our program.

Pros

There are a variety of topics in the library in which the company can choose for learning. There was a pre built integration with LMS which made the integration quicker. That doesn’t suggest the integration process was effective. It was however relatively quick in that it did not require any overnight production runs to see changes between. Content updates could be manually pushed into LMS and they appeared almost immediately.

Cons

The quality of some videos are not as you would expect, some have heavy animation so it comes across cartoonish and takes away from the concept. There was no easy way to catalog content into customer categories. And no categorization by content type. There was no easy way to review the content. The review process requires you to launch over 20,000 content assets to preview one by one for appropriateness for your company. Not all publishers are created equal. Of the 20000+ content available there was quite a bit related to leisure topic areas very professional. Content include mostly videos versus elearning courses that actually have assessments and completion metrics. Filtering functionality was not as accurate as expected, especially when filtering by language origin. The LMS integration connector synch process was clunky due to the multiple steps that had to be taken. Customer has to initiate the synch manually versus it being an automated process. Limited reporting capabilities.

January 2019

Andrew from EnerSys

Company Size: 10,000+ employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

We LOVE our Open Sesame Plus Catalog

Be sure to utilize your Open Sesame Content Curation Team! They have been a massive help to us over and over and over. Our latest requests have come back with over 25 courses, with some topic areas as high as 70+ courses! There is no way that we would be able to comb through all of the courses and create these types of lists.

Pros

- literally thousands of courses
- multi-language support
- hundreds of topics relate-able to our business and our employee's needs
- the new Smart List feature is spectacular!

Cons

We use the Open Content Network interface with our LMS. One of the Content Providers changed over their titles from Flash to HTML 5. There was no quick and easy swap of the titles to update to the newer version. We had to re-import the updated titles and then manually de-activate the "old" titles in our LMS. There has to be a smoother process for this.

Response from OpenSesame of

Replied June 2019

Thank you for your feedback! We appreciate you taking the time to review OpenSesame.

April 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Love OpenSesame

My overall experience has been amazing. The product has delivered time and time again, our employees have loved the content, and the support has been top notch.

Pros

What I love the most about OpenSesame is that they not only have great content to pull from (and plenty of it), but their support team behind the product is amazing. They can help curate content for you, as well as suggest content that works for your needs.

Cons

With some languages, there seems to be more limited options. But they are working on growing this all the time.

Response from OpenSesame of

Replied April 2019

Thanks for sharing your feedback!

April 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2019

E-Learninmg Advantages

Great, always seeking more content

Pros

Easy to use, very intuitive and user friendly

Cons

Not necessarily the software functionality but am always seeking more and broader content

Response from OpenSesame of

Replied April 2019

Thanks for sharing your feedback!

April 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

April 2019

OpenSesame -- Opening the Door to our LMS

We are able to send courses that we previously had employees teach around to all of our offices. Saving us time and money.

Pros

It is very easy to look through courses and see which ones have the best reviews. Also, clicking on a course gives you all the information needed including quizzes, time to complete, etc.

Cons

This may be more related to our LMS but it would be nice if the picture of the course could carry over to the software we use for our LMS. Now I have to locate the picture, save it, and add it to the course separately.

Response from OpenSesame of

Replied April 2019

Thanks for sharing your feedback!

January 2019

Katrina from Autodesk

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

Positive experience with OpenSesame for past 3 years

Pros

There is a wide variety of training content available from multiple publishers and OpenSesame is constantly added more. Another big pro is the option to demo courses before buying them. It's very helpful that demo courses come with the option to assign to multiple users which enables my entire team to review the training before we are sure we want to purchase. Their support team has also been fantastic - response time is always quick and they are sure to follow up if they haven't received an updated within 24-48 hours.

Cons

In the past there has been limited availability of international versions, as well as alternative languages for those international courses. However, within the last year, there has been an increase in availability, likely due to demand.

Response from OpenSesame of

Replied June 2019

Thank you for your feedback! We are always working to expand our content. We appreciate you taking the time to review OpenSesame.

April 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

Perfect for our needs

Open Sesame fits our needs very well. Our content needs are so vast various that we can find just about everything we need.

Pros

I love the search function and the ability to create lists. The smart list feature is amazing! It saves me so much time searching for courses. I love the course demo feature as well. Being able to see the course first adds great value to me.

Cons

I dont like the fact that I have to title the SCORM files after i download them. This step is quite time consuming when I have to download and re-title each file. However, I have found a quick system for completing this step. Would like to see in the future a fix for that.

Response from OpenSesame of

Replied April 2019

Thanks for your feedback!

January 2019

Anna from CGB Enterprises

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

January 2019

Vast learning library at your fingertips

Overall we are very happy with OpenSesame. Our support rep, is great! She makes sure we know about all of the upcoming changes and she is great at getting us answers to questions we have. She is also just a nice person to work with.

Pros

There is a lot of content available on a lot of topics. The variety of formats, traditional eLearn, video, etc. are good; our learners like options. I also like that you can sort by provider, seat time, and language. Importing courses into our LMS is a breeze with the connection tools.

Cons

The interface is clunky and it can be challenging to find what you are looking for. As an example, there are a lot of classes tied together in a series but it can be very difficult to find all of the classes in those series.

Response from OpenSesame of

Replied June 2019

Thank you for reviewing OpenSesame. We are always looking to improve your experience so we really appreciate your feedback!

January 2019

Michael from Aon

Company Size: 10,000+ employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2019

Looking at options beyond company Plus subscription for technical training pay as you go.

Look forward to discussion with customer success mgr

Pros

Large catalog
Content fresh
multiple content providers
swapped out courses that aren't being used qtrly

Cons

Not being able to use a coupon system for prepaid. Like a gift card so a business unit can purchase in advance and provide to employees on a case by case need for paying for content outside of the Plus subscription.
Not having course meta data as part of the .zip package file


Still looking into any issues we may have found with flash based content.