Schoox Software

4.31 / 5 (36)

Our advisors have recommended this product 9 times in the last 30 days

About Schoox


Schoox is a cloud-based social eLearning solution that helps companies deliver employee training, development and certification courses.

Available online or via mobile app, Schoox allow users to create custom-branded academies that house company content including videos, images, lectures, documents, exams and third-party coursework.

Schoox also features compliance management, which ensures that the course material is consistent and compliant across multiple stores, states or countries. Managers are able to create new courses via drag-and-drop dashboard and assign coursework to the entire team,  or specific groups.

As employees move through their coursework, managers can track individual progress, monitor exam results and identify opportunities in coaching and instruction. The reporting module also allows users to gauge which video lectures cause roadblocks.

Other features include completion badges, industry certifications and leadership and management courses. Users can also set conditions and requirements for moving from learner to instructor.

The product is priced on per user per month basis.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

36 Reviews of Schoox

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(18)

4 stars

(13)

3 stars

(2)

2 stars

(3)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 36 reviews

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May 2018

Brice from Upsell Group, LLC

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2018

Easy to use, but lots to master

Great system as long as you either have a learning direction and philosophy established or are open to whatever the consultant you hire to implement suggests. Not great for those who have a wishy washy learning vision or indecisive team.

Pros

End user interface is clean and easy to navigate through. The mobile app is one of the better LMS mobile apps around. Our employees did their training primarily through the application on their mobile devices. Approximately 85% mobile adoption. A really nice feature is the ability to set parameters around hourly employees and when they can access the system. We have a large hourly workforce and it is nice to be able to restrict access to the learning content to work hours or to be able to give each team member a bucket of paid off hour time to use to learn. This feature alone helped us incentivize growth and development learning while staying compliant with labor laws and finance liked it for budgets. Out of the box reporting was simple and basic, but it had a built in Google analytics connection. We just connected to our Google analytics account and aggregated the data into our BI tools for advanced reporting. Administration was simple and straight forward, but had lots of features that someone truly creative could run with. We ran a our company-wide mentoring program through the system. It also connects with quite a few HRIS systems so our team members where always up to date. I would recommend and use again. Has an excelent content store for easy purchase and download of "filler" content.

Cons

The organizational set up takes a bit to get used to, but once you are it is not overly complex. You mind as well turn off the search bar feature. You have a better chance of asking a magic eight ball where to find specific content. You will not need the search feature if you build your learning content correctly and use smart tagging conventions. E.G bundle content into courses and courses into curriculum, On-boarding, or career development. Our motto became "no content left behind" If its not in a course its not in our system.

June 2016

Joshua from Five Guys Enterprises, LLC.

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2016

We get to say "Yes, we can do that!"

Long story short, we are a large quick-service restaurant chain and were unhappy with our LMS provider and looking for a change. Our old system was archaic, difficult to use, and the reporting wasn't serving our needs. During the search for a new vendor, schooX was the only one that said in their presentation that an LMS should be "elegant" and that really caught our attention because at the time we felt that many providers didn't "get it" that systems should be easy to use for all users. We've been on schooX for a year now and so far it has been a fantastic system to use. Everything from the technical capabilities to the administrative functions make it a breeze to implement training quickly. From an instructional design perspective it is very easy to push courses out to learners and the built-in assessment engine has allowed us to get away from SCORM which has always been a headache. Overall the system is also easy to administer and the majority of our questions we receive in tech support are clerical and really have nothing to do with schooX. When we do have an issue though the schooX support team is very responsive and works on resolutions quickly.

Pros

In no particular order:

- Depth of reporting, you can slice and dice information in many different ways directly in the system

- Dynamic 3D reporting structure, we're a large company with a complicated franchise structure and schooX was the only one able to actually replicate our org structure

- Easy to administer from an enterprise perspective. We have about 31,000 users and can support the system with less than 40 hours a week

- Constant development on new features. The schooX developers actively listen to their clients and work to implement features that would make the system better to use.

- Friendly support staff

- Rapid rapid rapid!! creation of courses. As long as you have your content ready to go (be it SCORM, PDF, movie files, PowerPoint presentations, websites, etc.) you can very quickly stitch them into a course with each piece of content serving as a lecture. You can then go into the quizzing engine and create some nice assessments to go along with them.

- The best thing is we get to say to our departments/learners "Yes, we can do that!" when it comes to training. So many times in the past we had to say "No, we can't push training to just this group or have this feature because of X Y Z." With schooX we can find a way to do just about anything.

- Mobile learning is very simple with the schooX app

Cons

Originally when we adopted the system they didn't have all of the enterprise features that we needed such as marking courses complete, merging users, and daily user imports. They have fixed these and continue to implement new features which is good.

June 2016

Leisa from American K9 Detection Services

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2016

Enhances Communication Through Interactive Technology

Schoox provides a wonderful tool that can be utilized in a variety of ways beginning with improving communication, enhancing employee development, and ensuring compliance with its tracking mechanisms and reporting capabilities. It is a product that adds value from the moment it is utilized, and more importantly, creates new value through the efficiency of technology and the capability of bringing teams together with a common development and communication platform.

Pros

Because Schoox utilizes online interaction to keep people connected, there is a benefit to employees as well as leadership. The ability to add content, creating courses applicable to my organization, is an efficient process as well as cost effective. With multiple locations in the US and employees located throughout the world, Schoox allows our employees to communicate and attend online training no matter where they are located. This keeps our teams connected in a way that would otherwise not be possible.

Cons

Keeping track of 'My Schoox' in comparison to my company's academy can sometimes be confusing. I'm confident that as I utilize the online training provided regarding 'how to' use Schoox, this will become easier to navigate.

June 2016

Nick from KnowCyber

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2016

Schoox is a terrific quick-start LMS

Our experience with Schoox has been flawless. Schoox provides all the functionality expected in a Learning Management System. It's easy to get started with, and provides the administrative and operational functionality we need. Clients have also commented favorably on its intuitive structure, ease of use and accessibility.

Pros

Supports a large variety of course and media types. The mobile apps are really terrific and easy to use. Extremely easy to add and manage users and track their activity. Very easy to add or build courses, exams, etc. Customization of individual academies is also very straightforward. Schoox makes our courseware look good.

Cons

Very little in the way of flaws or complaints. Frankly, the only concern is that Schoox is still a relatively new product, so there is a steady flow of feature introductions. This does not interfere with use - some of the features you might find in more mature products are still under development.

June 2016

Jon from Newk's Eatery

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2016

Just what we needed.

Our overall experience with Schoox has been great. Very friendly and responsive customer service. Always open to ideas to help us meet our training needs. They have a willingness to be flexible and adapt and change what they're doing to better suite the clients need. That's important.

Pros

It is easy to use, and diverse. We can choose multiple media types to execute our training materials. Everything from videos, .PDFs, powerpoint, SCORM files for interactive content and more.

Cons

I would like an easier way to update some of our SCORM/interactive media. Other than that though everything is great.

March 2019

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

The best LMS system in the world!

Schoox is an awesome, seamless software and its support team is top-notch in regards to knowledge.

Pros

I implement this product for my company. I love it, in every way. From Course Creation, Automatic Assignment Rules, Curriculum creation, SCORM/AICC upload, content management, CEU credits management, On the Job Training, In Class Training, and exam creation, this tool has it all. It is easy for companies who never had a prior LMS as well as those coming from another system.

Cons

The only con for this software would be in its Poll/Survey feature. It is basic at best and should have a free-text/open response option.

January 2017

John from El Super

Company Size: 5,001-10,000 employees


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

January 2017

schoox is an awesome LMS

I have used schoox in the past when it was still in it's infancy about 6 years ago. The great thing about schoox is that it literally scales with your organization, more importantly as you continue to grow any changes that you feel the LMS should incorporate their staff is willing to incorporate. For example, when I was working with them I suggested that they create deeper down tracking, so instead of just tracking regions and or a group of stores, break it down to individual stores and or even employees. Schoox has many of the functions that more expensive LMS utilize i.e. saba and cornerstone but at a fraction of the price. Furthermore, because they specialize in the restaurant industry their software easily communicated with hot schedules to allow easy integration of your employees.

Pros

Easy to use an integrate, easy support staff to work with, easy platform to use without an LMS admin.

Cons

Many of their services like the KPI *Key Performance Indicator* platform is in beta phase and although they offer such things don't generally offer the usage they promise. They need to test things like this before they offer it to its vendors.

June 2016

Sebastian from FRUNO

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2016

Great way to keep the staff's knowledge updated!

This is an excellent tool to keep your staff and clients´ knowledge updated, with video tutorials or a whole course with exams and certifications. In our company, we have develop a series of courses to new recruitment and courses for specific procedures to keep all on the same page. We can keep track ok who attend each course and what grade they earn after having the knowledge.

Pros

Automatize the training for standard knowledge like company introduction or specific procedures you need to teach all the time.

Cons

Is difficult to name cons, but i would said that a couple more reports are needed. Anyway you have a complete API to develop the reports yourself, so no big deal.

August 2017

Shannon from Stars and Strikes

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

We love Schoox and the support is amazing!

Pros

Schoox has helped us with consistency in training. I like being able to get training material out to our entire company or certain departments. We can assign courses to individuals or to groups. We are able to track training and compliance courses to assure that our team is completing their courses.

Cons

My least favorite part of Schoox is the hierarchy set up. It is confusing to me and it carries over to the auto-assign rule for courses.

Response from Schoox of HotSchedules

Replied August 2017

Thank you Shannon!

March 2019

Nathan from Raising Cane's (Dropping Bird, LLC)

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Schoox is your one stop shop for a GREAT LMS!

They were great with any questions I had and it was compatible with multiple external programs to develop LMS content.

Pros

I had limited experience using an LMS program, let alone developing the content from scratch for my prior company. Having now seen it utilized in another company and how they use it, I can see the many, many features it offers.

Cons

With anything new, I was confident that it could offer more that what I was aware of at the time. So it was frustrating not knowing the 'higher level' offerings right out of the gate. So it wasn't a true dislike to the program, but more of "I wish I could have known more about it out of the gate" to use it better.

September 2017

john from BSH

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support