





LMS home page






Supported Operating System(s):
Windows 7, Web browser (OS agnostic), Windows 8About SyberWorks Training Center
Syberworks is a hybrid learning management (LMS) solution that caters to small and midsize businesses across industries such as medical products, manufacturing and pharmaceuticals. The solution helps businesses to deliver and manage on-the-job, classroom or online trainings. It can be deployed either on-premise or hosted in the cloud.
Syberworks delivers its online training in multiple formats that include AICC, SCORM 1.2 and SCORM 2004 format. The solution integrates easily with Webex that helps in the process of scheduling webinars and tracking attendance.
Syberworks also includes tools for testing and reporting and contains optional electronic quizzes to test comprehension and check for understanding. With an electroni...
LMS home page
Supported Operating System(s):
Windows 7, Web browser (OS agnostic), Windows 8Average User Ratings
Overall
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
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May 2017
Katrina from Dohmen
Company Size: 51-200 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
We had an excellent experience working with the SyberWorks implementation team. They really worked very hard to meet the needs of our organization and were successful in implementing a system that met the functional needs of our multi layered organization
Pros
• Superior customer service by the SyberWorks team. The response times and friendliness by the staff are top notches. • The SyberWorks team assisted with loading historical training items and completions. They also assisted with the set up of job roles, members, and assignments which made the transition to the system much easier. • The system has all the functionalities necessary for 21 CFR Part 11 compliance. • SyberWorks is one of the few training systems available that has an integrated document management system. It is very nice that up-versioning a document will automatically result in the distribution of training tasks to the assigned individuals. • Monitoring lists (dashboards) are available so that team members can actively view training compliance status • Course catalog feature is very useful in searching for documents. Firewalls can be set up to restrict access to content to specified groups as required. • There are a lot of learning materials, glossaries, and indexes available to assist with becoming familiar with the system
Cons
Our company's implementation of SyberWorks was quite complex which resulted in a complicated configuration with multiple layers. There is definitely a learning curve for the administrator. Also, all training reports and certificates would need to be configured as part of the initial implementation or requested to be configured by the SyberWorks team.
March 2017
Lisa from SNF Holding Company
Company Size: 1,001-5,000 employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2017
Syberworks LMS
Excellent, quick customer service with someone who is knowledgeable and helpful. You can always talk to a live person who is both willing and able to help and who knows the system and how to make it work for you. You can plan, manage, track, implement and improve your training efforts with this LMS.
Pros
Easy implementation that is well supported. System features that support user access, information download, record keeping and reporting. Good value for what you spend. Love the system flexibility and pay to play structure. Fee structure is per user so you only pay for what you use. This allows for cost management and works well to meet training requirements that may change. This system will grow with your needs. Features allow for implementation of new capability as it is needed and LMS functionality is continuously improved. Supervisory dashboard improves communication and management to employee engagement. Users can also see their records and training requirements which empowers them to meet requirements while encouraging growth.
Cons
There is a learning curve for the administrator, but it is worth it for the return on your investment.
May 2017
Al from Bethany Home
Company Size: 201-500 employees
Time Used: Less than 6 months
Ease-of-use
4.0
Functionality
4.0
May 2017
Very useful training and testing tool
None.
Pros
The ability to create a base line of expectation for the proficiency of Technology users. The ability to create a base line of expectation for the proficiency of Technology users.
October 2008
Valerie from Aunt Martha's Youth Service Center
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
3.0
Customer support
3.0
October 2008
Overall, I would recommend this product.
Overall, I would recommend this product.
Pros
The people are friendly and helpful. Once you have the system mastered, you are good to go.
Cons
My support person has left me hanging on a couple of issues.
January 2010
Victor from Broker Educational Sales & Training, Inc.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2010
Review from BEST on SyberWorks LMS system
This product serves very well for the price. I would and have recommended this product to several companies that have called for reference.
Pros
The stand-alone hosting was easy to install following the provided instructions. Customer service and support are superior. Product features are plentiful and recommendations for enhancements are implemented if needed swiftly.
Cons
Would like better control over page displays.
October 2008
Victor from Broker Educational Sales & Training, Inc.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
October 2008
I have and will continue to recommend SyberWorks when asked for an e-learning solution.
I have and will continue to recommend SyberWorks when asked for an e-learning solution.
Pros
This software comes with everything you need to implement an online e-learning experience. Support is wonderful and very helpful when called upon.
Cons
I have not found any Cons to this solution at this time.
October 2008
Victor from Broker Educational Sales & Training, Inc.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
October 2008
I have and will continue to recommend SyberWorks when asked for an e-learning solution.
I have and will continue to recommend SyberWorks when asked for an e-learning solution.
Pros
This software comes with everything you need to implement an online e-learning experience. Support is wonderful and very helpful when called upon.
Cons
I have not found any Cons to this solution at this time.
October 2008
TAWANNA from BEAUMONT HOSPITALS
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
October 2008
GREAT PRODUCT FOR ORGANIZATIONS LOOKING TO OUTSOURCE THEIR LEARNING NEEDS
GREAT PRODUCT FOR ORGANIZATIONS LOOKING TO OUTSOURCE THEIR LEARNING NEEDS
Pros
WEB BASED SOLUTION
Cons
Inability to change forms (look and feel) of the pages