

Assessment sheet


Supported Operating System(s):
Web browser (OS agnostic)About WorkRamp
WorkRamp is a cloud-based learning management system (LMS) used by companies to train employees, particularly in telecom and IT. The software helps training managers monitor team member performance and provides a library of templates that can be used to prepare online course content.
Templates can be customized with company logos. A guide builder feature helps users create and edit training guides. Managers can also add process manuals and training videos in their course content. Written and multiple-choice tests and employee surveys can be conducted at the end of a training session.
The WorkRamp dashboard lists all employee tasks and sends reminders to complete pending assignments. An analytics interface enables managers...
Assessment sheet
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
March 2021
Katie from Forethought AI
Company Size: 51-200 employees
Industry: Internet
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2021
Highly recommend for anyone who puts the learner experience first
We are growing exponentially - WorkRamp has been essential in onboarding. We've offloaded HOURS of live facilitation so both facilitators and learners have more time. Training sessions within WorkRamp have made our trainings concise and clear! WorkRamp has streamlined our GTM communication immensely - giving us a platform to communicate important monthly updates that everyone looks forward to.
Pros
WorkRamp is SO simple to use. So intuitive for content creators AND learners. I love that I can build content quickly utilizing all of the built in tools that create an interactive and memorable learning experience. On top of the product being fantastic, WorkRamp prioritizes customer relationship. It has been a blast getting to know their team members - I love the time we spend putting our heads together to solve problems, enhance learning experiences and use data to reflect on what is going well and what can be improved. WorkRamp is always asking for customer feedback and is so involved in the entire process - you never feel alone. More than that, I don't feel like a customer, I feel like a teammate and that is priceless. WorkRamp has taken our onboarding and continuous enablement program from nothing to something to recon with! Can't praise them enough.
Cons
I am still working to figure out the connection between WorkRamp and Salesforce. This was a selling point for me to be able to pull data from WorkRamp. I know if I asked WorkRamp they would hop on a call in an instant to help me - this is one area that has not been super intuitive. I have faith we'll get there!
Reasons for Choosing WorkRamp
WorkRamp had it all - many of the others we evaluated were missing an authoring tool, which prohibits you from putting your learner first. Beyond that, our experience in the Sales process was far better than most of the others. Personable and invested it is clear WorkRamp puts their customers first.
June 2018
Mathew from Anomali
Company Size: 201-500 employees
Industry: Computer & Network Security
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2018
Easy to use sales LMS
Pros
WorkRamp is the best learning tool if you want something easy to create, assign and monitor progress. The really clean interface has helped me quickly build training using a lot of unique features while keeping the content clean and engaging. It's clearly a modern platform that was built for enablement teams to start having an immediate impact.
Cons
Can't say that I've had any negative experiences with this software. Anything that's minor is always fixed promptly by their customer success team.
September 2018
Anonymous
Company Size: 51-200 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Customer support
4.0
Functionality
3.0
September 2018
Good for Simplicity
I'd recommend it to others for its simplicity to get the job done. But anything more specific or sturdy would probably have me turning to another program.
Pros
I like that you can do very basic training modules for employees. Setting up a page for your questions and answers is similar to that of a website like Wix. Dragging and dropping help simplify this training process. I find it's also a quick tool as well. If anyone in my company needs a quiz or short piece of training put together then we usually rely on Workramp. If you're not a supervisor then searching around Workramp is quite easy as well.
Cons
If you have supervisor privilege then the ability to search gets muddy. I often find myself having to start my search over after going down rabbit holes of old training pages. That can be frustrating if I am looking for a quick answer. I also find the portals almost worthless. It's rare for me to type in a key word (like one commonly used within my company) and get the desired results. I often end up getting results that have little or nothing to do with what I am looking for.
March 2021
Jonathan from DriveCentric
Company Size: 11-50 employees
Industry: Automotive
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2021
The perfect solution for us
Everyone at the company has been a pleasure to work with and their product offering is pretty darn robust based on the market and we see them only getting better as time goes on!
Pros
We needed something that was quick to turn up and implement quickly but at the same time scalable in price and in the product offering. We love the team at Workramp and can't wait for the product to get better and better as time goes on!
Cons
Not a complete product just yet for external portal users. We hope to see this more and more feature rich as time goes on and they release a tool that looks just like their internal training
Reasons for Choosing WorkRamp
Price was much much better on Workramp along with the overall design and feature set.
Reasons for Switching to WorkRamp
We needed a better solution to scale our LMS training
January 2021
John from Brex
Company Size: 501-1,000 employees
Industry: Financial Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Best LMS in the game
Workramp allows up to scale our rep education across a distrubted workforce. For new hire ramping, product launches, workflow changes etc. It also keeps Enablement departments organized.
Pros
Workramp is not only a leading software provider, they are a thought-leader in Enablement & Learning for forward-thinking companies. I've worked with many LMS companies in the past, and Workramp is clearly the best. It's incredibly easy to use, while robust enough to scale with growing companies. Very hard to do both those things well.
Cons
My only wish list is having more built-in simulations (simulate a conversation vs upload a video) and more controls when administering assignments (timed-submissions, limiting uploads, etc) to audit real-time knowledge of reps.
Reasons for Choosing WorkRamp
Love their team, in addition to product.